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Vendor Management

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Anand Subramaniam
Anand Subramaniam

Vendor - Governance & Performance

BusinessWirtschaft & Finanzen
1 von 35
Vendor Management Governance & Performance Anand Subramaniam
[object Object],[object Object]
Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Management
Vendor Management Vendor Profiles & Risk Assessment Vendor Audits & Certification Non-conformance / Corrective & Preventive Actions Product Sampling & Test Results Performance Monitoring & Reporting Vendor Management
Vendor Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Vendors … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Profile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Management – Strategic Areas Performance Management Purchasing Contracts Vendor Handbook Regular Meetings Vendor Audits Change & Risk Management
Vendor Handbook – Main Sections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor - Performance Rating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor - Audits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor - Change Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risks Exposure using Vendors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor - Risk Minimisation Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Partnership
Partnership Essentials ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example – Mutually Agreed Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Governance
Vendor Governance - Mission ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Management Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Governance – Disciplines & Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Quality Evaluation
Quality Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Performance
Vendor Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Performance Model vendor Relationship Management Continuous Improvement Enterprise Perspective & Team Spirit Vendor Collaboration & Cooperation SCM Business Impact & Performance + + People Results Productive Internal Business Discussions + + Strategic Sourcing Performance Management Process & Performance Enablers Power Knowledge Position + Process Core Influence Tactics Consulting Aligning Reasoning Relationship Capital Trust / Intimacy Breadth of Network Depth of Knowledge + + Personal Effectiveness Score + + + + Critical Factors Maturity Score Collaboration and Integration + = +
Link KPI to Business Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Performance Indicators (KPI) Business Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor – Monitoring & Control
Scorecards - Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor - Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor – Metrics (Contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Reporting - Essentials ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]

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Vendor Management

  • 1. Vendor Management Governance & Performance Anand Subramaniam
  • 2.
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  • 5. Vendor Management Vendor Profiles & Risk Assessment Vendor Audits & Certification Non-conformance / Corrective & Preventive Actions Product Sampling & Test Results Performance Monitoring & Reporting Vendor Management
  • 6.
  • 7.
  • 8.
  • 9. Vendor Management – Strategic Areas Performance Management Purchasing Contracts Vendor Handbook Regular Meetings Vendor Audits Change & Risk Management
  • 10.
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  • 12.
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  • 15.
  • 17.
  • 18.
  • 20.
  • 21.
  • 22.
  • 24.
  • 26.
  • 27. Vendor Performance Model vendor Relationship Management Continuous Improvement Enterprise Perspective & Team Spirit Vendor Collaboration & Cooperation SCM Business Impact & Performance + + People Results Productive Internal Business Discussions + + Strategic Sourcing Performance Management Process & Performance Enablers Power Knowledge Position + Process Core Influence Tactics Consulting Aligning Reasoning Relationship Capital Trust / Intimacy Breadth of Network Depth of Knowledge + + Personal Effectiveness Score + + + + Critical Factors Maturity Score Collaboration and Integration + = +
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  • 35.