AMI - Bringing Your Own Device to ITAM
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This fast-paced, fact-filled webinar takes a close look at how BYOD is affecting the world of IT Asset Management. This presentation looks at issues such as cost, applicability and the requirements for an effective ITAM app.
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AMI - Bringing Your Own Device to ITAM
- 1. Bringing Your Own Device to ITAM Presented by: Tom Watson, AMI President February 7, 2013 A recording with audio of this webinar is on our website.
- 2. Tom Watson Tom Watson President & CEO of Asset Management International © 2013 AMI 2
- 3. The Revolution 35x © 2013 AMI 3
- 4. Penetration of smart phones 51% The majority of mobile users now own a smartphone. © 2013 AMI 4
- 5. IT at Work • The technology in someone’s pocket is 35x now more advanced than in the workplace. © 2013 AMI 5
- 6. Bring Your Own Device - BYOD Employees use their mobile devices at work, for work. © 2013 AMI 6
- 7. POLL: What Smartphone do you use? iPhone Android Windows Phone Blackberry © 2013 AMI 7
- 8. Question BYOD = $? Will the BYOD model will pay off for ITAM? . © 2013 AMI 8
- 9. A closer look © 2013 AMI 9
- 10. Hand-held Scanners and RFID Portals Will remain dominant in high volume areas. © 2013 AMI 10
- 11. Drawbacks High cost in hardware and training. © 2013 AMI 11
- 12. IT Service Departments A more likely place for BYOD to make inroads. © 2013 AMI 12
- 13. Quick Accessibility © 2013 AMI 13
- 14. Easily Learned © 2013 AMI 14
- 15. Device Management Costs: V.S. BYOD also means users maintain their own device © 2013 AMI 15
- 16. Supporting Smartphones YOU NEED TO: • Use DMZ and/or VPN to integrate existing in-house systems. • Ensure Wifiavailability for real time data access. • SaaS-ify applications © 2013 AMI 16
- 17. Be Smart With Tagging Bluetooth tags are another alternative. © 2013 AMI 17
- 18. Design Imperatives Design Imperatives for ITAM mobile apps: • Easy, intuitive operation • Limited functions • Network access • Effective security © 2013 AMI 18
- 19. Benefits • Greater ITAM Participation • Far Lower Hardware Cost • Increased Data Accuracy • Simplified Management © 2013 AMI 19
- 20. AssetTrack App AssetTrack for iOS Available March 2013 © 2013 AMI 20
- 21. Getting More Information • Web: amitracks.com • Phone: (877) 297-7618 • Presenter – Thomas Watson: tom.watson@amitracks.com – President & CEO, Co-founder © 2013 AMI 21
- 22. Questions? A link to a recording of this webinar is on our website. amitracks.com/webinar1 © 2013 AMI 22
Hinweis der Redaktion
- Welcome to the next chapter in AMI’s webinar series, where we hope to educate folks on various topics that may apply to ITAM in their organizations.
- My name is Tom Watson and I’m rad for the following reasons.
- There’s an old song that says, “The Revolution Will Not Be Televised.” That’s not quite true. The revolution is on smartphones and tablets instead of TV.
- TOM: In the U.S., the majority of mobile users now own a smartphone, such as an iPhone or Android.
- TOM: It used to be you went to work to use the best technology. Today, IT at work is waaaay behind. The technology in someone’s pocket is far more advanced than the technology they’re asked to use in the workplace. Users are also way more knowledgeable and tech-savvy than ever before.
- TOM: Accordingly, demand has increased to allow employees to use their mobile devices at work, for work.This has led to a movement called BYOD, or Bring Your Own Device.TOM: Some companies have responded by providing employees with devices intended to be used only for work-related projects. Kind of defeats the purpose, IMO. But you can at least leverage user familiarity with these devices.
- SCENE: Poll: What Smartphone Do You Use? 1. iPhone 2. Android 3. Windows Phone 4. BlackberryTOM: Before we go any further, I’d like to conduct a quick poll. If you wouldn’t mind, simply check the type of Smartphone you’re using currently. Thank you. (Close poll.)
- TOM: The largest question is whether moving to a BYOD model will pay off in terms of increased efficiency and lower costs.
- TOM: Let’s take a closer look at how BYOB might affect the world of IT Hardware Asset Management.
- TOM: At this point, it appears dedicated barcode and RFID scanners will remain dominant at loading docks and data centers, due to their ruggedness and, particularly, their ability to deal with the high volumes of assets coming and going through.To address this, I expect to see special ruggedized Android smartphones from Motorola soon.For now, though, plan on buying at least some of the expensive scanners.
- The drawback to such devices is cost, both in terms of hardware and in training specialists how to use them.
- A more likely place for BYOD to make inroads is in lower volume situations such as in a service department, where a technician might quickly use a smartphone to assign one or two assets to an end user to server rack, or to check an asset back into active inventory.
- This quick accessibility and ease of use also make Smartphones readily applicable to recording changes in moving, adding or changing.Here, the quantities might be too low to warrant investment in a ruggedized laser scanner.
- Besides being less expensive than a most scanners, a Smartphone doesn’t require extensive training. Done right, the process can be learned in minutes.
- TOM: BYOD also means users maintain their own device. Installing updates, etc. is all done user side. This is much easier and less costly than maintaining a device fleet. Just let the App Store handle updates.
- TOM: This transition is not without complications. Corporate IT departments, in particular, are used to having tight control over device usage and data access.Letting people use their mobile phones or tablets to access data or use software brings up a host of issues involving security and software licensing.You need to:• Manage B2B App Store• Get your devices on your network, via Wi-Fi or and external Internet connection.• If you’re running and in-house asset management system, you may need to put a server in the DMZ and set up robust security from intruders.
- TOM: Smartphones can easily scan larger, high-quality barcodes using their built-in camera, and can also receive Bluetooth signals from scanning hardware attachments or sleeves to do higher accuracy scanning.If you use good asset tags, you can make smartphone scanning fast. If dealing with legacy equipment, then you may need to add Bluetooth scanner to your smartphone.
- Since a mobile ITAM app is going to be used by individuals not exclusively trained in asset management, it’s important that the app be exceedingly easy to operate and require very little in terms of training.Next, the app should be powerful enough to fulfill its function, but not so powerful that incorrect use could cause bigger problems with the repository or reporting systems.Related to limiting its functions, the app should be configured in a way that minimizes or eliminates security risks.
- TOM: Potentially, we enjoy not only lower costs (moving to the cloud will lower costs even further) and timesavings, but also increased accuracy, as more individuals are called upon to record the status of assets.
- Of course, it would be disingenuous of me not to acknowledge that AMI has been busy developing a mobile application for our AssetTrack software. We intend on releasing a Beta version very soon, and invite those of you who are currently using AssetTrack to download the app and give it a try.