2. Patient Safety:
“Technically the biggest ‘safety system’ in
healthcare is the minds and hearts of the
workers who keep intercepting the flaws in
the system and prevent patients from being
hurt. They are the safety net, not the cause
of injury”.
Don Berwick
3. Patient Safety #1
A client’s health and wellness depend
upon safety. Safety is the number 1
priority in all aspects of care.
Nurses need to be aware of safety. The
hospital setting is complex, potentially
dangerous & unfamiliar to clients.
4. Ensuring Client safety:
Reduces length of stay & cost of treatment
Reduces frequency of treatment
Reduces potential for law suits
Reduces the number of work-related injuries
to personnel
5. Institute of Medicine Report, 1999
Estimated 48,000-98,000 deaths per year
from medical errors.
Adverse events ranked as the 8th leading
cause of death, ahead of MVA’s, breast
cancer and AIDS
Extrapolating from the U.S. data, adverse
events would account for 4,000-10,000
deaths per year in Canada.
6. Impetus for action: Threefold
1. Health system has a moral imperative to
ensure the safety of patients
2. Adverse events have a tremendous cost to
the system in extended hospital stays &
additional medical procedures
3. Adverse events expose health
organizations to legal liability
7. A safe environment is one in which
basic needs are met, physical
hazards are reduced or eliminated,
transmission of organisms is reduced
and sanitary measures are carried
out.
8. Falls
Fall risk, especially in the elderly, is
growing. In hospitalized patients, 4-12
falls occur per 1,000 bed days, ranking
them among the 10 most common
claims presented to insurance agencies
Nursing Management, September 2002
30% of people 65 yrs and older (in the
community) fall at least once each year.
9. Focus Assessment:
To ensure patient safety – the nurse
should conduct a focus assessment
during every nurse-patient encounter
which includes:
A visual scan of the environment for potential
hazards
A quick appraisal of patient related factors
10. Strategies to help reduce falls:
Physical environment
Appropriate furniture and lighting
Call bell easily accessible/personal items within reach
Traffic areas free from obstruction
Secure/remove loose carpets or runners
Eliminate clutter
Grab bars in appropriate areas in washroom
Handrails in the halls
Keep bed in a low position – lock bed/wheelchairs/stretcher
Identify clients at risk for falls.
If a client experienced falls at home, they will likely continue to be at risk for
11. Strategies to help reduce falls:
(Communication/Assessment)
Orient client to physical surroundings
Explain use of call bell
Assess client’s risk for falling
Alert all personnel to the client’s risk for falling
Instruct client and family to seek assistance when getting up
Maintain client’s toileting schedule
Observe/assess client frequently
Encourage family participation in client’s care
12. Body Mechanics
The coordinated efforts of the musculoskeletal &
nervous system to maintain balance, posture & body
alignment during lifting, bending, moving &
performing ADL’s.
Knowledge & practice of proper body mechanics
protect the client and nurse from injury to their
musculoskeletal systems.
Correct body alignment reduces strain on
musculoskeletal structures, maintains muscle tone, &
contributes to balance.
13. Body Mechanics (cont.)
Body balance is achieved when a wide base
of support exists, the center of gravity falls
within the base of support & a vertical line can
be drawn from the center of gravity through
the base of support.
When lifting an object, come close to the
object, enlarge the base of support & lower
the center of gravity.
14. Body Mechanics (cont.)
Proper body mechanics facilitates movement
without muscle strain & excessive use of
muscle energy.
Improper body mechanics can lead to injury
for both the nurse & the patient, especially
back injury when lifting.
15. “In 1990, Canadian hospitals reported 30,487
time loss injuries. Fifty-three percent were
sustained by nurses. Almost half (of the
injuries) were back injuries. Back injury is now
recognized as one of the major reasons for ill-
health retirement from nursing. Not only is it the
most frequent injury sustained by nurses, it is
the most debilitating”
16. Action Rationale
When planning to move a client, Two workers lifting together divide
arrange for adequate help. Use the workload by 50%.
mechanical aids if help is
unavailable.
Encourage client to assist as much This promotes the client’s abilities &
as possible. strength while minimizing workload.
Keep back, neck, pelvis and feet Reduces risk of injury to lumbar
aligned. Avoid twisting. vertebrae & muscle groups. Twisting
increases risk of injury.
Flex knees; keep feet wide apart. A broad base of support increases
Position self close to client (or object stability. The force is minimized. 10
being lifted). lbs at waist height close to the body
is equal to 100 lbs at arms’ length.
17. Action Rationale
Use arms and legs (not back) The leg muscles are stronger, larger
muscles capable of greater work
without injury.
Slide client toward yourself using a Sliding requires less effort than
pull sheet. lifting. Pull sheet minimizes
shearing forces, which can damage
client’s skin.
Set (tighten) abdominal & gluteal Preparing muscles for the load
muscles in preparation for move. minimizes strain.
Person with the heaviest load Simultaneous lifting minimizes the
coordinates efforts of team involved load by any one lifter.
by counting to three.
18. Moving & Positioning
Mobility – persons ability to move about freely.
Immobility – person unable to move about freely, all
body systems at risk for impairment.
Frequent movement improves muscle tone, respiration,
circulation & digestion.
Proper positioning at rest also prevents strain on
muscles, prevents pressure sores (decubitus ulcers
within 24 hours) & joint contractures (abnormal condition
of a joint, characterized by flexion & fixation & caused by
atrophy & shortening of muscle fibers or by loss of
normal elasticity of the skin).
19. Moving & Positioning (cont.)
Pressure Sores – tissues are
compressed, decreased bld supply to
area, therefore, decreased oxygen to
tissue & cells die.
20. Correct Positioning
Is crucial for maintaining body alignment and comfort,
preventing injury to the musculoskeletal system, and providing
sensory, motor, and cognitive stimulation.
It is important to maintain proper body alignment for the patient
at all times, this includes when turning or positioning the patient.
Aim – least possible stress on patient’s joints & skin. Maintain
body parts in correct alignment so they remain functional and
unstressed.
Patients who are immobile need to be repositioned q 2 hrs.
21. Application of proper body
mechanics
“By applying the nursing process and using the
critical thinking approach, the nurse can
develop individualized care plans for clients
with mobility impairments or risk for
immobility. A care plan is designed to improve
the client’s functional status, promote self
care, maintain psychological well being, and
reduce the hazards of immobility.”
(Potter and Perry, 2006)
22. Moving & Positioning: Nursing Process
Assessment
Comfort level & alignment while lying down
Risk factors - Ability to move, paralysis
Level of consciousness
Physical ability/motivation
Presence of tubes, incisions, equipment
Nursing Diagnosis
Defining characteristics from the assessment
Activity intolerance
Impaired physical mobility
Impaired skin integrity
refer to Perry and Potter
23. Nursing Process (cont.)
Planning
Know expected outcomes – good alignment, increased comfort
Raise bed to comfortable working height
Remove pillows & devices
Obtain extra help if needed
Explain procedure to client
Implementation
Wash hands
Close door/curtain
Put bed in flat position
Move immobile patient up in bed
Realign patient in correct body alignment (pillows etc.)
24. Nursing Process (cont.)
Evaluation
Assess body alignment, comfort
Ongoing assessment of skin condition
Use of proper body mechanics (nurse)
25. Restraints
Device used to immobilize a client or an
extremity
A temporary means to control behavior
Restraints are used to:
Prevent falls & wandering
Protect from self-injury (pulling out tubes)
Prevent violence toward others
Restraints deprive a fundamental right to
control your own body.
26. CRNNS Position Statement on
Use of Physical Restraints
“The Registered Nurses’Assoc. of N.S. recognizes
the right of all persons to be treated in a respectful
and dignified manner. Additionally, the CRNNS
believes that all individuals have an inherent right to
autonomously and independently make decisions
regarding their health care. (RNANS, 1997)
Use of physical restraints may violate these inherent
rights.
The CRNNS does not endorse the use of physical
restraints.
27. Cautious Use of Restraints
While restraint-free care is ideal, there are
times that restraints become necessary to
protect the patient & others from harm.
Highly agitated, violent individual – Physical/Chemical
restraints
Intubated patient – pulling out endotracheal tube
Suicide patient - ? Chemical restraints
28. Use of Restraints:
Use only when absolutely necessary.
Attending physician is responsible for the
assessment, ordering & continuation of restraint.
Can be instituted on your nsg judgment – must have
a doctors order ASAP.
Continued use of restraints must be reviewed daily by
the RN & documented on the health record.
Always explain what you do & why, to reduce anxiety &
promote cooperation.
29. Goals of Restraint Use
To avoid the use of restraints whenever possible.
Encourage alternatives
Family member to sit with patient
Geri chair vs. bed
Non restraint measures – safety belt, wedge pillows, lap tray
Consider restraints as a temporary measure –
decrease likelihood of injury from restraint use.
Remove restraints as soon as the patient is no longer
at risk for injury.
30. Complications assoc. with restraints
Hazards of immobility
Death
Pressure sores, pneumonia, constipation, incontinence,
contractures, decreased mobility, decreased muscle strength,
increased dependence
Altered thought processes
Humiliation, fear, anger & decreased self-esteem
• Strangulation
• Compromised circulation
• Lacerations, bruising, impaired skin integrity
• Must release restraint every 2 hours for assessment & ROM
31. Physical Restraints – device that limits a
clients ability to move
Side rails – stop patient from rolling out, but does not stop them
from climbing out – side rail down when working on that side.
Jackets & Belts – patient who is confused & climbing over rails
may need a jacket or belt to restrain them to bed. Sleeveless
with cross over ties, allows relative freedom in bed.
Arm & Leg – Undesirable, limits patients movement, injury to
wrist/ankle from friction rubbing against skin – use extra
padding. Restrain in a slightly flexed position, if too tight could
impair circulation. Never tie to a bed rail.
32. Physical Restraints (cont.)
Mitts are used for those confused & pulling at@
edges of dsgs, tubes, iv’s, wounds. Doesn’t limit arm
movement, soft boxing glove that pads the hand,
remove, wash & exercise.
Ensure not too tight
Use quick release tie for all restraints
33. Chemical Restraints
Medication
Patient must be closely observed and assessed
frequently post medication.
Remains a high risk for injury.
34. Supporting Documentation
Rationale for the use of restraints, including a
statement describing the behavior of the patient.
Previous unsuccessful measures or the reason
alternatives are not feasible.
Decision to restrain with the type of restraint selected
and date & time of application.
Observations regarding the placement of the
restraint, its condition and the patient’s condition,
including the frequency of observation (not just at the
end of your shift)
35. Supporting Documentation (cont.)
Assessment of the need for ongoing
application of restraint.
Care of the patient which may include
re-positioning, toileting, mobilization
and/or skin care
36. Civil Actions
Most civil cases are based on allegations of
negligence.
Important to support your judgment/actions
with quality documentation
37. Promoting Safety
Measures designed to promote client safety are the
result of individualized assessment findings. Often it
is the conclusion of the nurse that a client’s safety is
at risk, and subsequent nursing interventions are
implemented. Assessment of a client’s safety should
occur in the home, healthcare facility, and community
environment.
(Perry and Potter, 2002)
40. Moving the patient: up in bed
Move close to the side of the Back straight, knees bent, one foot forward (broad
bed base of support)
Up in bed (1 nurse) Encourage independence & foster self-esteem.
(Patient alert & cooperative) Patient bends knees, feet firmly on the bed –
grasps side rail @ shoulder level. Nurse positions
hand & arms under patients hips, back straight,
bend knees, feet apart, count to 3. Nurse pulls
patient up in bed & pt pulls arms & pushes feet up
into bed.
Up in bed (2 nurses) Patient bends knees, feet firmly on bed, 1st nurse
(heavy patient or one who at HOB arms under head & shoulders, face foot of
cannot help) bed, 2nd nurse under hips facing foot of bed, on
same side – count to 3.
41. Moving the patient: lifter
Up in bed using the pull sheet/lifter Do not lift, always slide
(2 nurses) One nurse on each side of the bed, firmly
grasp the lifter in both hands, ask the patient
to lift their head. Slide the patient up in bed on
the count of 3.
Benefit: 1. movement b/w 2 layers of cloth
has less friction than skin on cloth.
2. Much easier to grasp sheet firmly than it is
to hold a patient’s body.
3. Lifter supports the entire body (except the
head) making it easier to keep the patient
straight.
42. Moving the patient: lateral
From the back to the side Move the patient to the side of the bed, so the
(lateral) position patient will be in the center when complete.
Raise rail, move to other side of bed, roll
patient toward you far ankle over near ankle,
far knee over near knee. Place one hand on
client’s hip and one hand on his/her shoulder
and roll pt. onto side toward you. Place
pillow under head & neck, bring shoulder
blade forward, position both arms in slightly
flexed positions (protects joints).
Upper arm supported by pillow.
Place pillow behind patient’s back & pillow
under semi flexed upper leg
Assess need to support feet (footboard, high
top sneakers).
43. Moving the patient: prone
From the back to the Move to the extreme edge of the bed, raise rail on that
abdomen (prone) side, move to other side.
Pillow for support under abdomen, near arm over head,
turn face away, roll as above, check arm & face, continue
rolling.
Prone - infrequently used because respirations can be
compromised
Good position for pressure sores on hips/buttocks.
Important to turn head to the side, no pillow b/c it hyper
extends the neck – can use small towel, small folded towel
under each shoulder to prevent slumping, flat pillow at
abdomen (esp. women with large breasts)
Arms at either sides or flexed by head, hand rolls, feet in
dorsiflexion – sandbags under ankles.
44. Tips for positioning the patient
After turning – use aids i.e. pillows, towels, washcloths,
blankets, sandbags, footboards etc.
Joints should be slightly flexed b/c prolonged extension creates
undue muscle tension & strain
Supine
Low or flat pillow (prevents neck flexion)
Trochanter role (supports hip joint prevents external rotation)
Hand roll – used if hands are paralyzed (thumb & fingers flexed around
it)
High top sneakers, foot board, sandbags (support feet with toes
pointing upward. Prolonged plantar flexion leads to foot drop
(permanent plantar flexion & inability to dorsiflex)
45. Tips (cont.)
Side lying
Even if paralyzed on one side a patient can be placed on
that side. Take care not to pull on the affected extremity.
Head on low pillow, pillow along back – supports back &
holds body in position, underlying arm comes forward &
flexed onto pillow used for head, top arm flexed forward
& resting on pillow in front of body, hand rolls if
necessary, flex top leg forward & place on pillow, feet at
right angles with sandbag.
Hinweis der Redaktion
Remember: Overhead “Stuff they never taught you in nursing school”
The client’s room itself can be potentially hazardous, it is often quite small and crowded with a variety of equipment. The simple act of going to the washroom can be a challenge when the client is connected to an IV and needs to maneuver around obstacles (sometimes in a darkened room). This can be especially challenging for our elderly clients, not to mention those who may be confused.
Medical errors were defined as “the failure of a planned action to be completed as intended, or the wrong use of a plan”
The Canadian Healthcare Association (CHA) and our provincial and territorial members are committed to working with others to improve the quality and safety of health services provided to Canadians across the continuum of care
Patient related factors include: Physical & mental condition Obstacles Lighting Age Ambulatory devices
Student participation Other things to consider that would make a client at high risk for falls - poor fitting shoes/slippers - untied laces - housecoat or pyjamas too long - poor physical condition – dizziness, unsteady gait, weakness, impaired vision, hearing - altered mental status – confusion, impaired memory/ju