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intechnology /
VALuE AND VALuES /
fINANCIALLY SECuRE /
£100M INfRASTRuCTuRE /
BEST-IN-CLASS PARTNERS /
SINGLE SOuRCE, WIDE CHOICE /
PROVEN TRACK RECORD /
ON TOP Of THE CLOuD /
CuSTOMER fOCuSED /
CHALLENGE uS /
WHY CHOOSE INTECHNOLOGY?
LEADING MANAGED SERVICE
PROVIDER WITH OVER 25 YEARS’
EXPERIENCE /

BY 2012, 20% Of BuSINESSES
WILL OWN NO IT ASSETS* /




*SOuRCE /
 GARTNER /
OVER 25 YEARS At tHE CUttING EDGE /

                             I would like to welcome you to InTechnology and introduce you to the
                             ethos around which I have built the company.
                             When I started this business in 1983, my aim was to                                    the technology rollercoaster. We’ve built up not only
                             steadily build a leading edge technology company                                       a great wealth of experience, but a sure-footed and
                             committed to excellence, but grounded in the core                                      highly capable team too. Our £100m infrastructure
                             principles of decency, value for money and best advice                                 is best-in-class, we’ve a solid balance sheet with
                             always. Then, as now, I wanted to build strong customer                                £10m in the bank, and we continue in these
                             relationships and gain trust by delivering on our                                      challenging times to invest heavily in R&D and the
                             promises, by being easy to work with – and by putting                                  latest innovative technologies.
                             customers’ best interests first. Old fashioned thinking
                                                                                                                    Regrets? I regret the abandonment of ‘value’ in an
                             perhaps, but sadly too frequently compromised in the
                                                                                                                    increasingly commoditised economy. Despite this I hold
                             fog of commerce today.
                                                                                                                    fast my commitment to providing a Rolls Royce service
                             Many years on, we’ve had some great successes, some                                    at a family saloon price – my desire, drive and passion
                             notable industry firsts...and a little luck too. I’m proud of                          to excellence in all things remains undiminished.
                             my management team (most of whom have been with                                        PETER WILKINSON
                             me for more than 15 years) and together we’ve ridden                                   CEO / INTECHNOLOGY /


                             Peter Wilkinson is a respected technology entrepreneur, having spent 13 years on the Sunday times Rich list. his successes include Planet online, Freeserve and Sports internet
                             (now Sky Bet), amongst others.




                                                                                                                 the more we manage,
                                                                                                                 the more you save.
                                                                                                                 the sequence of your journey into our cloud
                                                                                                                 can be tailored to fit your strategy:




                                                        InTechnology’s Harrogate HQ




DRIVING VAlUE /
In today’s climate, the need for short-term gains competes against the demand for bigger picture initiatives and strategic planning. And, as we
push into 2011 and beyond, we grow weary of the tiresome tabloid message: ‘Cost savings first, second, last’. But what if you could have it all?
What if you could achieve upfront cost savings alongside the strategic benefits of greater productivity, improved business agility and competitive
advantage. A solution that delivers real value and underpins it with a culture driven by values.


DRIVEN BY VAlUES /
InTechnology is defined as much by how we do things as by what we do. We don’t simply throw technology at a problem: We collaborate with users
to understand the issues, grasp the context and devise the most appropriate solution. We deliver what we promise. We won’t disappear but will
stick around for the duration. If there’s a problem we’ll get it fixed. If there’s a challenge we’ll rise to it. If you want more, we give you more. If you
want less, we scale back. Honesty, accountability and responsiveness are everything.
YOUR MANAGED SERVICES JOURNEY /


 CALLS & LINES /                        NETWORK SERVICES /                     SIP TRUNKS /                           HOSTED IP TELEPHONY /
 HOSTED VOICE PIONEER /                 ENHANCED MPLS NETWORK /                CONVERGED INFRASTRUCTURE /             IP VOICE PIONEER /
 PROVEN TRACK RECORD /                  FULLY MESHED & SELF HEALING /          SAVINGS AGAINST ISDN /                 £100M INFRASTRUCTURE /
 £100M INFRASTRUCTURE /                 24-365 MONITORING & SUPPORT /          PROTECT PBX INVESTMENT /                     MONITORING & SUPPORT /
                                        £100M INFRASTRUCTURE /                 ENHANCED PHONE SYSTEM /                ENHANCED MPLS NETWORK /
                                        WIDEST CONNECTIVITY /                  FREE CALLS BETWEEN SITES /             HUGE SAVINGS /
 SECURE CLOUD SERVICES /                98% UK POPULATION REACH /              PROMOTE REMOTE WORKING /               BUDGET PREDICTABILITY /
 IMMEDIATE SAVINGS /                    NHS N3 ACCREDITATION /                 FLEXIBILITY AND SCALABILITY /          ENHANCED AGILITY /
 CUSTOMER SERVICE TOOLS /               WELCOME TO OUR CLOUD /                 AUTOMATED CALL ROUTING /               BEST ADVICE ALWAYS /
                      SAVE UP TO        CHALLENGE US / FUTURE                  PATH TO UNIFIED COMMS UP TO
                                                                                                  SAVE /              CHALLENGE US / MAKE HUGE

                     40%                                   PROOF                                   70%                                   SAVINGS




 CAllS & lINES /                      NEtwORk SERVICES /                     SIp tRUNkS /                           HOStED Ip tElEpHONY /



 It’s a no risk, no effort            It’s the access point to our           It’s about sweating the                It’s affordable next
 quick win, with no                   Cloud, the enabler of our              investment in your                     generation telephony
 disruption to business.              services.                              current phone system.                  within our Cloud.
 in its simplest form it’s a          if you want simple, fairly priced,     Most businesses make their             We are UK pioneers of hosted
 FRee analysis of your                office-to-office connectivity, no      phone calls via expensive              iP telephony and, unlike
 telephone bill using advanced        problem. if you want something         iSDn lines. however, we offer          some service providers, we
 tariff comparison software.          more complex, that’s fine too.         a service called ‘PBX connect’         will not treat you like our first
                                                                             which connects your PBX to our         experiment. our hosted iP
 it delivers immediate savings        But if you want to make real           cloud and removes dependency           service (‘Unity’) is the proven,
 of up to 40% on your telephone       savings while future-proofing          on your costly iSDn lines.             pay monthly, alternative to
 bill and is the perfect starting     your infrastructure, let’s chat                                               expensive on-site telephone
 point to test us.                    about building your network and        the savings can be huge,               equipment.
                                      connectivity solution around our       up to 70%.
 Send your current bill for           cloud – hundreds already have.                                                the savings can run into
 analysis today.                                                                                                    hundreds of thousands.




The UK’s most complete suite of fully managed services
When we shaped our proposition it was all about taking the customer on a journey – at a time and pace that worked
for them – from the old to the Cloud. So by design our portfolio is extensive, and is reinforced by expert product teams,
robust service delivery and a dedicated 24/365 support operation.




  Building our Cloud
  Although it wasn’t a trendy buzz word when we started, we’ve been engaged with the Cloud for 20 years. We built ours around a next
  generation network ring which runs through the spine of the uK. Within it, we’ve embedded our data centres which host our own
  platforms and, using best-in-class partners, we’ve also added great connectivity solutions to achieve 98% uK population reach.
FREE SpEND & StRAtEGY REVIEw: 0800 983 2522 /


UNIFIED COMMUNICATIONS /           DATA CENTRES /                         INFRASTRUCTURE SERVICES /              DATA SERVICES /
CLASS LEADING PROPOSITION /        £100M INFRASTRUCTURE /                 PATH TO VIRTUALISATION /               MULTI TIER STORAGE /
PAY AS YOU GO SERVICE /            SECURE & RESILIENT /                   EVOLUTION NOT REVOLUTION /             MANAGED REPLICATION /
CLOUD BASED DELIVERY /                                                    DO MORE WITH LESS /                    MANAGED BACKUP /
SAVE ON TRAVEL /                   N+1 ARCHITECHTURE /                    YOU’RE ALWAYS IN CONTROL /             MANAGED ARCHIVING /
IMPROVE PRODUCTIVITY /             CLIMATE CONTROL /                                                             BASED ON VALUE NOT VOLUME /
PRESENCE, IM & VIDEO /             FIRE PROTECTION & SUPRESSION /         LOWER OPERATING COSTS /                SUSTAINABLE & AFFORDABLE /
DESKTOP SHARING /                  COLOCATION & PRIVATE SUITES /          IMPROVE DISASTER RECOVERY /            SCALABLE CAPACITY /
                                   REDUCE CARBON TAX /                    REDUCE CARBON TAX /                    SIMPLE PAY   Y   GO MODEL /
CHALLENGE US /     TRIAL IT FOR    CHALLENGE US /      TAKE OUR           CHALLENGE US /    ELIMINATE            CHALLENGE US /    REDUCE

                   FREE                                 TOUR                                  CAPEX                                          OPEX



UNIFIED COMMUNICAtIONS /          DAtA CENtRES /                        INFRAStRUCtURE SERVICES /              DAtA SERVICES /



It’s about significant            It’s affordable, secure and           It’s cost-effective server             It’s affordable replication,
savings on planes, trains,        24 /365 monitored server              infrastructure: Evolution              backup and archiving of
automobiles... and more.          rack space.                           not revolution.                        your data.
the upgrade package to our        think of this as bolting one of our   it’s another simple service that       exponential data growth and
hosted voice solution (‘Unity’)   multi-million pound data centres      helps you avoid capital                finding affordable storage
adds a suite of business grade    onto your business.                   expenditure and minimise               options is one of the biggest
apps such as video calling,                                             operating costs – you can              challenges businesses face.
instant Messaging, desktop        We’ll give you state-of-the-art       virtualise your servers in our
sharing and much more.            infrastructure and free you of        cloud rather than pay for              We keep it straightforward
                                  the headache of maintaining,          new kit.                               and cost-effective: our model
it’s driven by ‘presence’,        upgrading and replacing kit.                                                 is called Multi-tier Data
a smart application which                                               you retain control of the servers      Management (MDM) and we
enables at-a-glance visibility    Please ask for a personal tour        through a portal, but we’re here       charge according to the priority
of staff across your business,    of our harrogate hQ and let us        24/365 to provide ‘hands and           of the data, not the volume.
including remote workers.         show you how we can save you          eyes’ support.
                                  thousands on the total cost                                                  it’s simple; it works and will cut
Try our FREE 30 day trial.        of ownership.                         challenge us to show you savings.      your data management costs.




                                   CHAllENGE US /
                                   Our broad portfolio of managed services will almost certainly help you cut cost, build agility and increase
                                   productivity. Challenge us to prove our pedigree, and ask for a FREE Spend & Strategy Review.



                                   Call: 0800 983 2522
     NATALIE DuffIELD /            email: challenge@intechnology.com
     DIRECTOR /
     SALES & CuSTOMER              Visit: www.intechnology.com
     MANAGEMENT /

                                                                                                                   All content correct at time of going to press.
InTechnology Head Office     InTechnology Reading            InTechnology London
central house                commensus house                 17 St. helen’s Place
Beckwith Knowle              3-5 Worton Drive                Bishopsgate
harrogate                    Reading                         london
hg3 1Ug                      Rg2 0tg                         ec3A 6Dg
tel: +44 (0)1423 850 000     tel: +44 (0)870 777 7778        tel: +44 (0)20 30 40 50 00
Fax: +44 (0)1423 850 001     Fax: +44 (0)870 777 7779        Fax: +44 (0)20 30 40 50 01

challenge@intechnology.com   challenge@intechnology.com      challenge@intechnology.com
www.intechnology.com         www.intechnology.com            www.intechnology.com




 Network           Data                             Data              Unified              Calls    Instant
                                IP Telephony
                Management                         Centres            Comms               & Lines   Comms

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In Technology Overview

  • 1. intechnology / VALuE AND VALuES / fINANCIALLY SECuRE / £100M INfRASTRuCTuRE / BEST-IN-CLASS PARTNERS / SINGLE SOuRCE, WIDE CHOICE / PROVEN TRACK RECORD / ON TOP Of THE CLOuD / CuSTOMER fOCuSED / CHALLENGE uS /
  • 2. WHY CHOOSE INTECHNOLOGY? LEADING MANAGED SERVICE PROVIDER WITH OVER 25 YEARS’ EXPERIENCE / BY 2012, 20% Of BuSINESSES WILL OWN NO IT ASSETS* / *SOuRCE / GARTNER /
  • 3. OVER 25 YEARS At tHE CUttING EDGE / I would like to welcome you to InTechnology and introduce you to the ethos around which I have built the company. When I started this business in 1983, my aim was to the technology rollercoaster. We’ve built up not only steadily build a leading edge technology company a great wealth of experience, but a sure-footed and committed to excellence, but grounded in the core highly capable team too. Our £100m infrastructure principles of decency, value for money and best advice is best-in-class, we’ve a solid balance sheet with always. Then, as now, I wanted to build strong customer £10m in the bank, and we continue in these relationships and gain trust by delivering on our challenging times to invest heavily in R&D and the promises, by being easy to work with – and by putting latest innovative technologies. customers’ best interests first. Old fashioned thinking Regrets? I regret the abandonment of ‘value’ in an perhaps, but sadly too frequently compromised in the increasingly commoditised economy. Despite this I hold fog of commerce today. fast my commitment to providing a Rolls Royce service Many years on, we’ve had some great successes, some at a family saloon price – my desire, drive and passion notable industry firsts...and a little luck too. I’m proud of to excellence in all things remains undiminished. my management team (most of whom have been with PETER WILKINSON me for more than 15 years) and together we’ve ridden CEO / INTECHNOLOGY / Peter Wilkinson is a respected technology entrepreneur, having spent 13 years on the Sunday times Rich list. his successes include Planet online, Freeserve and Sports internet (now Sky Bet), amongst others. the more we manage, the more you save. the sequence of your journey into our cloud can be tailored to fit your strategy: InTechnology’s Harrogate HQ DRIVING VAlUE / In today’s climate, the need for short-term gains competes against the demand for bigger picture initiatives and strategic planning. And, as we push into 2011 and beyond, we grow weary of the tiresome tabloid message: ‘Cost savings first, second, last’. But what if you could have it all? What if you could achieve upfront cost savings alongside the strategic benefits of greater productivity, improved business agility and competitive advantage. A solution that delivers real value and underpins it with a culture driven by values. DRIVEN BY VAlUES / InTechnology is defined as much by how we do things as by what we do. We don’t simply throw technology at a problem: We collaborate with users to understand the issues, grasp the context and devise the most appropriate solution. We deliver what we promise. We won’t disappear but will stick around for the duration. If there’s a problem we’ll get it fixed. If there’s a challenge we’ll rise to it. If you want more, we give you more. If you want less, we scale back. Honesty, accountability and responsiveness are everything.
  • 4. YOUR MANAGED SERVICES JOURNEY / CALLS & LINES / NETWORK SERVICES / SIP TRUNKS / HOSTED IP TELEPHONY / HOSTED VOICE PIONEER / ENHANCED MPLS NETWORK / CONVERGED INFRASTRUCTURE / IP VOICE PIONEER / PROVEN TRACK RECORD / FULLY MESHED & SELF HEALING / SAVINGS AGAINST ISDN / £100M INFRASTRUCTURE / £100M INFRASTRUCTURE / 24-365 MONITORING & SUPPORT / PROTECT PBX INVESTMENT / MONITORING & SUPPORT / £100M INFRASTRUCTURE / ENHANCED PHONE SYSTEM / ENHANCED MPLS NETWORK / WIDEST CONNECTIVITY / FREE CALLS BETWEEN SITES / HUGE SAVINGS / SECURE CLOUD SERVICES / 98% UK POPULATION REACH / PROMOTE REMOTE WORKING / BUDGET PREDICTABILITY / IMMEDIATE SAVINGS / NHS N3 ACCREDITATION / FLEXIBILITY AND SCALABILITY / ENHANCED AGILITY / CUSTOMER SERVICE TOOLS / WELCOME TO OUR CLOUD / AUTOMATED CALL ROUTING / BEST ADVICE ALWAYS / SAVE UP TO CHALLENGE US / FUTURE PATH TO UNIFIED COMMS UP TO SAVE / CHALLENGE US / MAKE HUGE 40% PROOF 70% SAVINGS CAllS & lINES / NEtwORk SERVICES / SIp tRUNkS / HOStED Ip tElEpHONY / It’s a no risk, no effort It’s the access point to our It’s about sweating the It’s affordable next quick win, with no Cloud, the enabler of our investment in your generation telephony disruption to business. services. current phone system. within our Cloud. in its simplest form it’s a if you want simple, fairly priced, Most businesses make their We are UK pioneers of hosted FRee analysis of your office-to-office connectivity, no phone calls via expensive iP telephony and, unlike telephone bill using advanced problem. if you want something iSDn lines. however, we offer some service providers, we tariff comparison software. more complex, that’s fine too. a service called ‘PBX connect’ will not treat you like our first which connects your PBX to our experiment. our hosted iP it delivers immediate savings But if you want to make real cloud and removes dependency service (‘Unity’) is the proven, of up to 40% on your telephone savings while future-proofing on your costly iSDn lines. pay monthly, alternative to bill and is the perfect starting your infrastructure, let’s chat expensive on-site telephone point to test us. about building your network and the savings can be huge, equipment. connectivity solution around our up to 70%. Send your current bill for cloud – hundreds already have. the savings can run into analysis today. hundreds of thousands. The UK’s most complete suite of fully managed services When we shaped our proposition it was all about taking the customer on a journey – at a time and pace that worked for them – from the old to the Cloud. So by design our portfolio is extensive, and is reinforced by expert product teams, robust service delivery and a dedicated 24/365 support operation. Building our Cloud Although it wasn’t a trendy buzz word when we started, we’ve been engaged with the Cloud for 20 years. We built ours around a next generation network ring which runs through the spine of the uK. Within it, we’ve embedded our data centres which host our own platforms and, using best-in-class partners, we’ve also added great connectivity solutions to achieve 98% uK population reach.
  • 5. FREE SpEND & StRAtEGY REVIEw: 0800 983 2522 / UNIFIED COMMUNICATIONS / DATA CENTRES / INFRASTRUCTURE SERVICES / DATA SERVICES / CLASS LEADING PROPOSITION / £100M INFRASTRUCTURE / PATH TO VIRTUALISATION / MULTI TIER STORAGE / PAY AS YOU GO SERVICE / SECURE & RESILIENT / EVOLUTION NOT REVOLUTION / MANAGED REPLICATION / CLOUD BASED DELIVERY / DO MORE WITH LESS / MANAGED BACKUP / SAVE ON TRAVEL / N+1 ARCHITECHTURE / YOU’RE ALWAYS IN CONTROL / MANAGED ARCHIVING / IMPROVE PRODUCTIVITY / CLIMATE CONTROL / BASED ON VALUE NOT VOLUME / PRESENCE, IM & VIDEO / FIRE PROTECTION & SUPRESSION / LOWER OPERATING COSTS / SUSTAINABLE & AFFORDABLE / DESKTOP SHARING / COLOCATION & PRIVATE SUITES / IMPROVE DISASTER RECOVERY / SCALABLE CAPACITY / REDUCE CARBON TAX / REDUCE CARBON TAX / SIMPLE PAY Y GO MODEL / CHALLENGE US / TRIAL IT FOR CHALLENGE US / TAKE OUR CHALLENGE US / ELIMINATE CHALLENGE US / REDUCE FREE TOUR CAPEX OPEX UNIFIED COMMUNICAtIONS / DAtA CENtRES / INFRAStRUCtURE SERVICES / DAtA SERVICES / It’s about significant It’s affordable, secure and It’s cost-effective server It’s affordable replication, savings on planes, trains, 24 /365 monitored server infrastructure: Evolution backup and archiving of automobiles... and more. rack space. not revolution. your data. the upgrade package to our think of this as bolting one of our it’s another simple service that exponential data growth and hosted voice solution (‘Unity’) multi-million pound data centres helps you avoid capital finding affordable storage adds a suite of business grade onto your business. expenditure and minimise options is one of the biggest apps such as video calling, operating costs – you can challenges businesses face. instant Messaging, desktop We’ll give you state-of-the-art virtualise your servers in our sharing and much more. infrastructure and free you of cloud rather than pay for We keep it straightforward the headache of maintaining, new kit. and cost-effective: our model it’s driven by ‘presence’, upgrading and replacing kit. is called Multi-tier Data a smart application which you retain control of the servers Management (MDM) and we enables at-a-glance visibility Please ask for a personal tour through a portal, but we’re here charge according to the priority of staff across your business, of our harrogate hQ and let us 24/365 to provide ‘hands and of the data, not the volume. including remote workers. show you how we can save you eyes’ support. thousands on the total cost it’s simple; it works and will cut Try our FREE 30 day trial. of ownership. challenge us to show you savings. your data management costs. CHAllENGE US / Our broad portfolio of managed services will almost certainly help you cut cost, build agility and increase productivity. Challenge us to prove our pedigree, and ask for a FREE Spend & Strategy Review. Call: 0800 983 2522 NATALIE DuffIELD / email: challenge@intechnology.com DIRECTOR / SALES & CuSTOMER Visit: www.intechnology.com MANAGEMENT / All content correct at time of going to press.
  • 6. InTechnology Head Office InTechnology Reading InTechnology London central house commensus house 17 St. helen’s Place Beckwith Knowle 3-5 Worton Drive Bishopsgate harrogate Reading london hg3 1Ug Rg2 0tg ec3A 6Dg tel: +44 (0)1423 850 000 tel: +44 (0)870 777 7778 tel: +44 (0)20 30 40 50 00 Fax: +44 (0)1423 850 001 Fax: +44 (0)870 777 7779 Fax: +44 (0)20 30 40 50 01 challenge@intechnology.com challenge@intechnology.com challenge@intechnology.com www.intechnology.com www.intechnology.com www.intechnology.com Network Data Data Unified Calls Instant IP Telephony Management Centres Comms & Lines Comms