1. AMBREENJOHN
Mushrif Area, Back side of chilly Embassy, Villa # 2, Abu Dhabi, United Arab Emirates.
Mobile No.:+971555304463 Email: ambe1808@gmail.com
Date:
To The HR Manager,
I read with interest your posting, I believe I possess the necessary skills and experience you are seeking and would
make a valuable addition to your company.
As my resume indicates, I possess 4 years of progressive experience in the Retail field. My professional history
includes positions such as Customer Care Representative at Mobilink as well as Manager on Duty in Hotel.
Most recently, my responsibilities as Sales Executive at Matalan match the qualifications you are seeking. As the
Sales Executive, my responsibilities included listening to the customer requirements and presenting appropriately
to make a sale. I assisted in the successful completion of department's individual and monthly target. My
supervisor also relied on my ability to deal with suppliers regarding home delivery and installation.
I have attached my resume for your review and I look forward to speaking with you further regarding your
available position.
Sincerely yours,
AmbreenJohn

2. AMBREENJOHN
Mushrif Area, Back side of chilly Embassy, Villa # 2
Abu Dhabi, United Arab Emirates
Mobile No: +971555304463
Email Address: ambe1808@gmail.com
Career Objectives: Seeking employment that allows me to grow professionally while being able to utilize my skills
for the betterment of the organization with the best use of my dedication, determination and resourcefulness.
Personal Attributes & Qualifications Summary:
 Excellent ability to provide high quality secretarial support to a multifaceted team.
 Analytical and problem solving skills, good decision making skills
 Extremely effectiveverbaland listening communication skills.
 Extensive computer knowledge, including spreadsheet and word-processing programs, ERP,POS, at
a high proficiency level.
 Keen observer, strong attention to detail, can work withlow to zero supervision, and can work
gracefully under pressure.
 Strongly reliable, and has high stress tolerance as wellas good stress management technique.
WORK EXPERIENCE
POSITION : Sales Executive
COMPANY : MATALAN RETAIL COMPANY
PERIOD : Dec 2014 – Present
 Ensure that customers are well attended and assisted.
 Provide accurate information about the product that will fit the customer’s need.
 Maintaining of stock count, replenishing stock display and order fast moving products.
 Maintaining and developing relationships with existing customer in person and via telephone calls
and emails.
 Providing correct customer’s information to the supplier for home delivery and installation.
 Reviewing own sales performance, aiming to meet or exceed sales targets.
 Receiving and arranging delivered items in a timely manner.
POSITION : DutyManager
COMPANY : Little LondonCompany,
PERIOD : January2008to February2010
 Plan and execute activities keeping in view the strategy and budget for the brand and specific
promotions.

3.  Responsibilities include daily MIS & customer portfoliomaintenance.
 Maintain the display, VM etc.
 Daily follow up on attendance.
 Hire & Fire the staff.
 Resolving all the issues whichrise by Customer, Staff And Company.
 Give training to the staff on FIVE STEP OF SELINGS & CUSTOMERSERVICES.
 Daily reporting to my seniors.
Gill Associates:-
Worked as Receptionist from (Oct,2003 to Dec,2004)
 TheBodyShop
Worked as Assistant Manager, Makeup Artist & Customer Dealing from(Oct,2004 to Apr, 2009)
 Essential Mediterraneo
Worked as Manager & Customer Dealing from(May, 2009 toApr, 2011)
 Outfitters
Worked as Sale Adviser & Customer Dealing from (Nov,2011 to June 2012)
POSITION : Customer Service Representative
COMPANY : MOBILINK, Lahore, Pakistan
PERIOD : March 2010 – October 2012
 Attracts potential customers by answering product and service questions; suggesting information
about other products and services.
 Opens customer accounts by recording accountinformation.
 Maintains customer records by updating accountinformation.
 Resolves product or service problems by clarifyingthe customer's complaint; determining the
cause of the problem; selecting and explaining the best solution tosolve the problem; expediting
correctionor adjustment; followingup to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collectingcustomer information
and analyzing customer needs.
 Prepares product or service reports by collectingand analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
EDUCATIONAL BACKGROUND
GRADUATE UNIVERSITY OF PUNJAB
Bachelor in Arts
Lahore, Pakistan
2006

4. INTERMEDIATE BOARD OF INTERMEDIATE
Lahore, Pakistan
2004
MATRICULATE BOARD OF INTERMEDIATE
Lahore, Pakistan
2002
PERSONAL PROFILE
Husband Name : AmjadJohn
Date of Birth : 3rd March, 1984
Languages : English, Urdu, Punjabi
Nationality : Pakistani