![SETTING THE SCENE: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Andere mochten auch
Ähnlich wie Using Customer Insight to Reduce Fire Risk
Ähnlich wie Using Customer Insight to Reduce Fire Risk (20)
Mehr von amandajaynes
Using Customer Insight to Reduce Fire Risk
- 1. Merseyside Fire and Rescue Service – Fire Incident Reduction Partnership Project Update Using Customer Insight to Understand Complex Issues Event 10 th March 2011 John L Curtis – Director, Knowledge and Information Management Emma Higgins – Customer Insight Project Manager
- 3. SETTING THE SCENE: Reduction in incidents from 1997 - 2010
- 10. VULNERABLE PERSON PROFILING Vulnerable person is likely to be known by other departments or agencies but may live in an area typically defined as low risk – i.e. Not linked to deprivation Living Alone Elderly Known to Social Care Claims Benefits Disability Lone Parents Vulnerable Person
- 13. Any Questions? John L Curtis – [email_address] Emma Higgins – [email_address]