SlideShare ist ein Scribd-Unternehmen logo
1 von 24
Making Email Marketing  Work For You
Who We Are Amanda O'Brien Inbound Marketing Manager [email_address] ,[object Object],[object Object],[object Object]
Got Questions? ,[object Object],[object Object],Photo credit:  http://www.flickr.com/photos/trayser/26992597/
Email Marketing
Who is using email? http:// email.about.com/od/emailtrivia/f/emails_per_day.htm  - August 2008 Comic credit: http://www.flickr.com/photos/lockergnome/500519953/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Is that too much email? Photo credit: http://www.flickr.com/photos/xverges/3059769274/
So is that too much email? Chart credit: http://www.epsilon.com/pdf/Epsilon_Branding_Study_Retail_022009.pdf 84% of people enjoyed receiving email from a company when they registered for it, even if they didn’t read it right away. This is up from just 69% in 2005. Email users are, in general, more receptive than ever to receiving permission-based commercial email, but are also more savvy and wary of being exploited.
CANSPAM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003
CANSPAM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why email marketing? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are your goals? ,[object Object],[object Object],[object Object],[object Object],Want your emails to be the start of a conversation? Then get rid of those  [email_address] Return email addresses! Quick Tip
What is your strategy? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Email Service Providers (ESPs) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tracking and Reporting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Who DID forward your email? Group them and reward brand evangelists with special offers or a Thank You email. Quick Tip
Match Marketing Efforts ,[object Object],[object Object],[object Object],[object Object]
Traffic to Your Website ,[object Object],[object Object],[object Object],[object Object],Photo: http://www.flickr.com/photos/burningimage/2363258975/
Build Your List Organically ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Go the Extra Mile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Landing Pages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Photo Credit: http://www.flickr.com/photos/tidewatermuse/40920121/
Topics to write about ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Get your emails opened Photo credit: http:www.flickr.com/photos/mag3737/1914076277/
Are You Ready for Email Marketing? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Re-cap Photo: http://www.flickr.com/photos/5-0_og/1304841776/ Email is the #1 thing people use on the Internet People want company emails they sign up for Consumers are making split second decisions on your message Tracking lets you measure your success and where you need improvement Build trust, generate inbound links Having conversations WITH consumers not AT them Add value – information your customers want To be successful you need a strategy and measurable goals Photo credit: http://www.flickr.com/photos/raeallen/13943119/in/set-340352/
Learn More! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Photo Credit: http://www.flickr.com/photos/somerslea/2038628012/

Weitere ähnliche Inhalte

Was ist angesagt?

Does Your Business Need to be Using Social Media
Does Your Business Need to be Using Social MediaDoes Your Business Need to be Using Social Media
Does Your Business Need to be Using Social MediaHall Internet Marketing
 
What You Need to Know About SEO
What You Need to Know About SEOWhat You Need to Know About SEO
What You Need to Know About SEOHall_
 
10 Takeaways for Online Success
10 Takeaways for Online Success 10 Takeaways for Online Success
10 Takeaways for Online Success Hall_
 
Using Social Media to Connect Younger Customers
Using Social Media to Connect Younger CustomersUsing Social Media to Connect Younger Customers
Using Social Media to Connect Younger CustomersHall Internet Marketing
 
Creating great social media content
Creating great social media contentCreating great social media content
Creating great social media contentDerbhile Graham
 
Social Media for Business Presentation - Digital Marketing
Social Media for Business Presentation - Digital MarketingSocial Media for Business Presentation - Digital Marketing
Social Media for Business Presentation - Digital MarketingOliver Jenkins
 
Generating Leads from Research-Oriented B2B Buyers
Generating Leads from Research-Oriented B2B BuyersGenerating Leads from Research-Oriented B2B Buyers
Generating Leads from Research-Oriented B2B BuyersHall_
 
Session 9 Osnap Campaign Builder
Session 9   Osnap Campaign BuilderSession 9   Osnap Campaign Builder
Session 9 Osnap Campaign BuilderSocial Jack
 
Is Any of This Social Media Stuff Working?
Is Any of This Social Media Stuff Working?Is Any of This Social Media Stuff Working?
Is Any of This Social Media Stuff Working?Hall Internet Marketing
 
Social Media for Editors
Social Media for EditorsSocial Media for Editors
Social Media for EditorsDave Meyer
 
Twitter for Business: Intermediate and Advanced
Twitter for Business: Intermediate and AdvancedTwitter for Business: Intermediate and Advanced
Twitter for Business: Intermediate and AdvancedHall_
 
An Insiders Guide to Social Media
An Insiders Guide to Social Media An Insiders Guide to Social Media
An Insiders Guide to Social Media Hall_
 
Tap into the Power of Social Media to Build Your Painting Business
Tap into the Power of Social Media to Build Your Painting BusinessTap into the Power of Social Media to Build Your Painting Business
Tap into the Power of Social Media to Build Your Painting BusinessLinnea Blair
 

Was ist angesagt? (20)

Does Your Business Need to be Using Social Media
Does Your Business Need to be Using Social MediaDoes Your Business Need to be Using Social Media
Does Your Business Need to be Using Social Media
 
What You Need to Know About SEO
What You Need to Know About SEOWhat You Need to Know About SEO
What You Need to Know About SEO
 
Social Media
Social MediaSocial Media
Social Media
 
10 Takeaways for Online Success
10 Takeaways for Online Success 10 Takeaways for Online Success
10 Takeaways for Online Success
 
Coming Up With Blog Topics
Coming Up With Blog TopicsComing Up With Blog Topics
Coming Up With Blog Topics
 
Anatomy of a Business Facebook Page
Anatomy of a Business Facebook PageAnatomy of a Business Facebook Page
Anatomy of a Business Facebook Page
 
Using Social Media to Connect Younger Customers
Using Social Media to Connect Younger CustomersUsing Social Media to Connect Younger Customers
Using Social Media to Connect Younger Customers
 
Get Business Blogging
Get Business BloggingGet Business Blogging
Get Business Blogging
 
Social Media for Nonbelievers
Social Media for NonbelieversSocial Media for Nonbelievers
Social Media for Nonbelievers
 
Creating great social media content
Creating great social media contentCreating great social media content
Creating great social media content
 
Social Media for Business Presentation - Digital Marketing
Social Media for Business Presentation - Digital MarketingSocial Media for Business Presentation - Digital Marketing
Social Media for Business Presentation - Digital Marketing
 
Generating Leads from Research-Oriented B2B Buyers
Generating Leads from Research-Oriented B2B BuyersGenerating Leads from Research-Oriented B2B Buyers
Generating Leads from Research-Oriented B2B Buyers
 
Session 9 Osnap Campaign Builder
Session 9   Osnap Campaign BuilderSession 9   Osnap Campaign Builder
Session 9 Osnap Campaign Builder
 
Is Any of This Social Media Stuff Working?
Is Any of This Social Media Stuff Working?Is Any of This Social Media Stuff Working?
Is Any of This Social Media Stuff Working?
 
Irun facebook
Irun facebookIrun facebook
Irun facebook
 
Social Media for Editors
Social Media for EditorsSocial Media for Editors
Social Media for Editors
 
Twitter Intermediate and Advanced
Twitter Intermediate and AdvancedTwitter Intermediate and Advanced
Twitter Intermediate and Advanced
 
Twitter for Business: Intermediate and Advanced
Twitter for Business: Intermediate and AdvancedTwitter for Business: Intermediate and Advanced
Twitter for Business: Intermediate and Advanced
 
An Insiders Guide to Social Media
An Insiders Guide to Social Media An Insiders Guide to Social Media
An Insiders Guide to Social Media
 
Tap into the Power of Social Media to Build Your Painting Business
Tap into the Power of Social Media to Build Your Painting BusinessTap into the Power of Social Media to Build Your Painting Business
Tap into the Power of Social Media to Build Your Painting Business
 

Ähnlich wie Email Marketing for Your Business

E mail marketing
E mail marketingE mail marketing
E mail marketingchdnshn
 
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketing
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven MarketingDon’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketing
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketingten24 Digital Solutions
 
NP Center Sacramento 2009
NP Center Sacramento 2009NP Center Sacramento 2009
NP Center Sacramento 2009jayblove
 
Chicago Arch 2009
Chicago Arch 2009Chicago Arch 2009
Chicago Arch 2009jayblove
 
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]BusinessAccelerator
 
"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma
"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma
"Email: The Best Growth Hacking Weapon for Startups" par Shubham SharmaTheFamily
 
Email Marketing Strategy - Pardot Users Conference
Email Marketing Strategy - Pardot Users ConferenceEmail Marketing Strategy - Pardot Users Conference
Email Marketing Strategy - Pardot Users ConferencePardot
 
Tri Valley E Mailand Social
Tri Valley E Mailand SocialTri Valley E Mailand Social
Tri Valley E Mailand SocialNatalie Alvanez
 
Introduction to E-mail Marketing
Introduction to E-mail MarketingIntroduction to E-mail Marketing
Introduction to E-mail Marketingthunder::tech
 
New world of e communications
New world of e communicationsNew world of e communications
New world of e communicationsAndy Zellers
 
Email marketing
Email marketingEmail marketing
Email marketingHome
 
Multichannel And Purl Presentation
Multichannel And Purl PresentationMultichannel And Purl Presentation
Multichannel And Purl Presentationeffort900
 

Ähnlich wie Email Marketing for Your Business (20)

Email Marketing for Your Business
Email Marketing for Your BusinessEmail Marketing for Your Business
Email Marketing for Your Business
 
E mail marketing
E mail marketingE mail marketing
E mail marketing
 
EM
EMEM
EM
 
SF Chamber jan2011
SF Chamber jan2011SF Chamber jan2011
SF Chamber jan2011
 
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketing
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven MarketingDon’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketing
Don’t Just Hit Send! Optimizing Email for Today’s Content Driven Marketing
 
NP Center Sacramento 2009
NP Center Sacramento 2009NP Center Sacramento 2009
NP Center Sacramento 2009
 
Build Your Email List
Build Your Email ListBuild Your Email List
Build Your Email List
 
Email Marketing Techniques
Email Marketing TechniquesEmail Marketing Techniques
Email Marketing Techniques
 
Chicago Arch 2009
Chicago Arch 2009Chicago Arch 2009
Chicago Arch 2009
 
Wo
WoWo
Wo
 
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]
AmFam Teleconf 4 -- Marketing Tools Business Accelerator[1]
 
"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma
"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma
"Email: The Best Growth Hacking Weapon for Startups" par Shubham Sharma
 
Email Marketing Strategy - Pardot Users Conference
Email Marketing Strategy - Pardot Users ConferenceEmail Marketing Strategy - Pardot Users Conference
Email Marketing Strategy - Pardot Users Conference
 
Tri Valley E Mailand Social
Tri Valley E Mailand SocialTri Valley E Mailand Social
Tri Valley E Mailand Social
 
Introduction to E-mail Marketing
Introduction to E-mail MarketingIntroduction to E-mail Marketing
Introduction to E-mail Marketing
 
New world of e communications
New world of e communicationsNew world of e communications
New world of e communications
 
Email marketing Guide
Email marketing GuideEmail marketing Guide
Email marketing Guide
 
Email marketing
Email marketingEmail marketing
Email marketing
 
Email Marketing Insight
Email Marketing InsightEmail Marketing Insight
Email Marketing Insight
 
Multichannel And Purl Presentation
Multichannel And Purl PresentationMultichannel And Purl Presentation
Multichannel And Purl Presentation
 

Mehr von Hall Internet Marketing

Show, Don't Tell! Using Video to Tell Your Story
Show, Don't Tell! Using Video to Tell Your StoryShow, Don't Tell! Using Video to Tell Your Story
Show, Don't Tell! Using Video to Tell Your StoryHall Internet Marketing
 
Using Social Media to Market Your Events
Using Social Media to Market Your EventsUsing Social Media to Market Your Events
Using Social Media to Market Your EventsHall Internet Marketing
 
Using Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementUsing Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementHall Internet Marketing
 
Using Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementUsing Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementHall Internet Marketing
 
Coming Up With New Content - Blogs, Whitepapers, Social Media
Coming Up With New Content - Blogs, Whitepapers, Social MediaComing Up With New Content - Blogs, Whitepapers, Social Media
Coming Up With New Content - Blogs, Whitepapers, Social MediaHall Internet Marketing
 
Twitter for Business - Intermediate and Advanced
Twitter for Business - Intermediate and AdvancedTwitter for Business - Intermediate and Advanced
Twitter for Business - Intermediate and AdvancedHall Internet Marketing
 
Intro to Creating a Multichannel Marketing Strategy
Intro to Creating a Multichannel Marketing StrategyIntro to Creating a Multichannel Marketing Strategy
Intro to Creating a Multichannel Marketing StrategyHall Internet Marketing
 

Mehr von Hall Internet Marketing (20)

Show, Don't Tell! Using Video to Tell Your Story
Show, Don't Tell! Using Video to Tell Your StoryShow, Don't Tell! Using Video to Tell Your Story
Show, Don't Tell! Using Video to Tell Your Story
 
Exploring Pinterest for Business
Exploring Pinterest for BusinessExploring Pinterest for Business
Exploring Pinterest for Business
 
Using Social Media to Market Your Events
Using Social Media to Market Your EventsUsing Social Media to Market Your Events
Using Social Media to Market Your Events
 
Social Media: Is Any of This Working?
Social Media: Is Any of This Working?Social Media: Is Any of This Working?
Social Media: Is Any of This Working?
 
Using Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementUsing Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website Engagement
 
Using Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website EngagementUsing Google Analytics to Measure Website Engagement
Using Google Analytics to Measure Website Engagement
 
A Deeper Look at Blog Comments
A Deeper Look at Blog CommentsA Deeper Look at Blog Comments
A Deeper Look at Blog Comments
 
Coming Up With New Content - Blogs, Whitepapers, Social Media
Coming Up With New Content - Blogs, Whitepapers, Social MediaComing Up With New Content - Blogs, Whitepapers, Social Media
Coming Up With New Content - Blogs, Whitepapers, Social Media
 
Twitter for Business - Intermediate and Advanced
Twitter for Business - Intermediate and AdvancedTwitter for Business - Intermediate and Advanced
Twitter for Business - Intermediate and Advanced
 
Coming Up With Blog Topics
Coming Up With Blog TopicsComing Up With Blog Topics
Coming Up With Blog Topics
 
Intro to Creating a Multichannel Marketing Strategy
Intro to Creating a Multichannel Marketing StrategyIntro to Creating a Multichannel Marketing Strategy
Intro to Creating a Multichannel Marketing Strategy
 
Get Your Business Blogging
Get Your Business BloggingGet Your Business Blogging
Get Your Business Blogging
 
Seo best-practices-update-template
Seo best-practices-update-templateSeo best-practices-update-template
Seo best-practices-update-template
 
Web strategy-updatedjms
Web strategy-updatedjmsWeb strategy-updatedjms
Web strategy-updatedjms
 
Measuring social-media-update
Measuring social-media-updateMeasuring social-media-update
Measuring social-media-update
 
Using Online Video
Using Online VideoUsing Online Video
Using Online Video
 
Social Media Holiday Edition
Social Media Holiday EditionSocial Media Holiday Edition
Social Media Holiday Edition
 
YouTube for Business
YouTube for BusinessYouTube for Business
YouTube for Business
 
Broadcast Your Business Youtube
Broadcast Your Business YoutubeBroadcast Your Business Youtube
Broadcast Your Business Youtube
 
Measuring Social Media
Measuring Social MediaMeasuring Social Media
Measuring Social Media
 

Kürzlich hochgeladen

Benefits of Co working & Shared office space in India
Benefits of Co working & Shared office space in IndiaBenefits of Co working & Shared office space in India
Benefits of Co working & Shared office space in IndiaBrantfordIndia
 
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...JeylaisaManabat1
 
The 5 sec rule - Mel Robins (Hindi Summary)
The 5 sec rule - Mel Robins (Hindi Summary)The 5 sec rule - Mel Robins (Hindi Summary)
The 5 sec rule - Mel Robins (Hindi Summary)Shakti Savarn
 
English basic for beginners Future tenses .pdf
English basic for beginners Future tenses .pdfEnglish basic for beginners Future tenses .pdf
English basic for beginners Future tenses .pdfbromerom1
 
Spiritual Life Quote from Shiva Negi
Spiritual Life Quote from Shiva Negi Spiritual Life Quote from Shiva Negi
Spiritual Life Quote from Shiva Negi OneDay18
 
Call Girls Dubai O525547819 Favor Dubai Call Girls Agency
Call Girls Dubai O525547819 Favor Dubai Call Girls AgencyCall Girls Dubai O525547819 Favor Dubai Call Girls Agency
Call Girls Dubai O525547819 Favor Dubai Call Girls Agencykojalkojal131
 
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?Mikko Kangassalo
 
integrity in personal relationship (1).pdf
integrity in personal relationship (1).pdfintegrity in personal relationship (1).pdf
integrity in personal relationship (1).pdfAmitRout25
 
ingrediendts needed in preparing dessert and sweet sauces
ingrediendts needed in preparing dessert and sweet saucesingrediendts needed in preparing dessert and sweet sauces
ingrediendts needed in preparing dessert and sweet saucesJessicaEscao
 

Kürzlich hochgeladen (9)

Benefits of Co working & Shared office space in India
Benefits of Co working & Shared office space in IndiaBenefits of Co working & Shared office space in India
Benefits of Co working & Shared office space in India
 
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
 
The 5 sec rule - Mel Robins (Hindi Summary)
The 5 sec rule - Mel Robins (Hindi Summary)The 5 sec rule - Mel Robins (Hindi Summary)
The 5 sec rule - Mel Robins (Hindi Summary)
 
English basic for beginners Future tenses .pdf
English basic for beginners Future tenses .pdfEnglish basic for beginners Future tenses .pdf
English basic for beginners Future tenses .pdf
 
Spiritual Life Quote from Shiva Negi
Spiritual Life Quote from Shiva Negi Spiritual Life Quote from Shiva Negi
Spiritual Life Quote from Shiva Negi
 
Call Girls Dubai O525547819 Favor Dubai Call Girls Agency
Call Girls Dubai O525547819 Favor Dubai Call Girls AgencyCall Girls Dubai O525547819 Favor Dubai Call Girls Agency
Call Girls Dubai O525547819 Favor Dubai Call Girls Agency
 
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?
Virtue ethics & Effective Altruism: What can EA learn from virtue ethics?
 
integrity in personal relationship (1).pdf
integrity in personal relationship (1).pdfintegrity in personal relationship (1).pdf
integrity in personal relationship (1).pdf
 
ingrediendts needed in preparing dessert and sweet sauces
ingrediendts needed in preparing dessert and sweet saucesingrediendts needed in preparing dessert and sweet sauces
ingrediendts needed in preparing dessert and sweet sauces
 

Email Marketing for Your Business

  • 1. Making Email Marketing Work For You
  • 2.
  • 3.
  • 5.
  • 6. Is that too much email? Photo credit: http://www.flickr.com/photos/xverges/3059769274/
  • 7. So is that too much email? Chart credit: http://www.epsilon.com/pdf/Epsilon_Branding_Study_Retail_022009.pdf 84% of people enjoyed receiving email from a company when they registered for it, even if they didn’t read it right away. This is up from just 69% in 2005. Email users are, in general, more receptive than ever to receiving permission-based commercial email, but are also more savvy and wary of being exploited.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Re-cap Photo: http://www.flickr.com/photos/5-0_og/1304841776/ Email is the #1 thing people use on the Internet People want company emails they sign up for Consumers are making split second decisions on your message Tracking lets you measure your success and where you need improvement Build trust, generate inbound links Having conversations WITH consumers not AT them Add value – information your customers want To be successful you need a strategy and measurable goals Photo credit: http://www.flickr.com/photos/raeallen/13943119/in/set-340352/
  • 24.