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Building a Guerrilla Marketing Plan
                       By: Amanda Nieves
                         Laurie Salmerón
                           Rhaiza Casiano
                           Alexandra Cruz
ON TARGET

            Summary

                      Marketing


                      Guerrilla Marketing


                      Market Diversity: Pinpointing the Target Market


                      Blane Nordahl


                      One-size-fits all approach


                      Determining Customer Needs and Wants Through
                      Market Research
ON TARGET

            Summary

                      How to Conduct Market Research


                      One-to-one marketing


                      Activity #1


                      Guerrilla marketing strategies


                      The Marketing Mix


                      Final Activity


                      Questions
ON TARGET

            Marketing


            Marketing- is everything you do to promote
            your business, from the moment you
            conceive of it to the point at which customers
            buy your product or service and begin to
            patronize your business on a regular basis.
ON TARGET

            Marketing

            The key of success:
               Understand target customers, needs, demands,
               and wants before competitors can

               Offer them products and services to satisfy those
               needs, demands, and wants

               Provide customers with quality, service,
               convenience, and value so they will
               keep coming back.
ON TARGET

            Guerrilla Marketing


             The term "guerrilla    Guerilla Marketing
             marketing" was first      Strategies- is a
             used by Jay Conrad     marketing method
             Levinson in his             described as:
             popular 1984
             book, Guerrilla
             Marketing.             unconventional, lo
                                      w cost, creative
                                          techniques.
ON TARGET

            Jay Conrad Levinson

            The father of Guerrilla Marketing

            The author of the “Guerrilla Marketing” series
            of books.

            Was born in Detroit and raised in Chicago

            Graduated from the University of Colorado.

            He created and taught guerrilla
            marketing for ten years in the
            University of California
            in Berkeley.
ON TARGET

            Guerrilla Marketing

               A guerrilla marketing plan should accomplish four
               objectives:

                   Pinpoint the target markets the small company will
                   serve

                   Determine customer needs, wants, and characteristics
                   through market research

                   Analyze a company’s competitive advantages and
                   build and effective, cost-efficient marketing around
                   them.

                   Create a marketing mix that meets customer needs
                   and wants.
ON TARGET

            Market Diversity: Pinpointing the Target Market
               One of the first steps in building a marketing plan is
               identifying a small company’s target market which is the group
               of customers at whom the company aims its products and
               services.

               The more a business learns from market research about its
               local markets, its customers, and their buying habits and
               preferences, the more precisely it can focus its marketing
               efforts on the group(s) of prospective and existing customers
               who are most likely to buy its products or services.
ON TARGET

            Blane Nordahl

              One of the most successful cat burglars ever

              Specialized in stealing only the finest sterling silver

              Meticulous market research allowed him to
              target exactly the right homes to rob

              Research tools he used where:
                     * local libraries
                     *publications such as the duPont Registry
                     and Sotheby’s Previews to identify
                     and learn about upscale neighborhoods

                 Worked for more than 15 years
ON TARGET

            Blane Nordahl

            Although Nordahl used a creative marketing approach
            to achieve illegal gain, small businesses can use a
            similar approach to make their marketing strategies
            more successful. Unfortunately, most marketing
            experts contend that the greatest marketing mistake
            that small businesses make is failing to define clearly
            the target market they will serve.

            Failing to pinpoint their target markets is especially
            ironic because small firms are ideally suited to
            reaching market segments that their larger rivals
            overlook or consider too small to be profitable.
ON TARGET




            One-size-fits all approach
ON TARGET
            Determining Customer Needs and Wants Through
            Market Research
               Market research is the vehicle for gathering
               the information that serves as the
               foundation for the marketing plan.
               It involves systematically collecting,
               analyzing, and interpreting data
               pertaining to the small company’s
               market, customers, and competitors.
Market research allows entrepreneurs to answer
ON TARGET

             questions such as:
            Who are my customers and potential customers?

            To which age group(s) do they belong?

            What is their income level?

            Where do they live?

            Do they rent or own their own homes?

            What features are they looking for in the products or services I sell?

                             How often do they buy these products or services?

                             What models, styles, colors, or flavors do they prefer?
ON TARGET
             Market research allows entrepreneurs to answer
             questions such as:

            Simulation – Nothing To Wear

            What radio stations do they listen to?

            Which Web sites do they visit? What factors are most important to their
            buying decisions?

            How do the strengths of my product or service serve their needs and
            wants?

            What hours do they prefer to shop?

                             How do they perceive my business? Which advertising
                             media are most likely to reach them?

                    How do customers perceive my business versus others?
ON TARGET

            Market Research

                   Market research for a small business can be
                   informal; it does not have to be time
                   consuming, complex, or expensive to be
                   valuable. Many entrepreneurs are discovering
                   the speed, the convenience, and the low cost
                   of conducting market research over the Web.
                   Online surveys, customer opinion polls, and
                   other research projects are easy to
                   conduct, cost virtually nothing, produce
                   quick responses, and help companies connect
                   with their customers.
ON TARGET

            How to Conduct Market Research

                 The marketing approach that companies of all sizes strive to
                 achieve is individualized (or one-to-one) marketing

                 This system consists on gathering data on individual customers
                 and then developing a marketing plan designed specifically to
                 appeal to their needs, tastes, and preferences.

                 Its goal is not only to attract customers but also to keep them
                 and to increase their purchases.

                 One-to-one marketing gives a business a competitive
                 advantage, the goal is to treat each customer as an individual.
ON TARGET

            Market Research

             Primary Research:      Secondary Research:

             Customer surveys and    Business directories
             questionnaires              Direct mail lists
             Social media             Demographic data
             Focus groups                    Census data
             Daily transactions                 Forecasts
             Others                     Market research
                                                  Articles
                                              Local data
                                                 The Web
ON TARGET
ON TARGET


                                                                 Publicity
            Customer
            satisfaction                                                                         Connect
                                         Speed                                                     with
                                                                                                customers
                                                    Niche
                                                                             Entertain



            Innovation

                                                         Guerrilla                                  Branding
                                                        Marketing                                  strategies
                                                        Strategies

                           Convenience                                                Social
                                                                                     Networks


                                                  Focus on
                                                    the
                 Quality                         customers
                                                                              Online
                                   Retain                                     videos              Blogs
                                                                Be
                                  existing
                                                              unique
                                 customers
ON TARGET



            The Marketing Mix             Product




                          Promotion   TARGET MARKET   Place




                                           Price
ON TARGET



            Product   Product life cycle
ON TARGET

            Place
              Method of distribution

                    For consumer goods:
                         Manufacturer to consumer
                         Manufacturer to retailer to consumer
                         Manufacturer to wholesaler to retailer to consumer.
                         Manufacturer to wholesaler to wholesaler to retailer to
                        consumer.

                 For Industrial goods:
                      Manufacturer to industrial user.
                      Manufacturer to wholesaler to industrial user.
ON TARGET

            Price

            The right price for a product or service depends on three factors:


                A small company’s cost structure


               An assessment of what the market will bear


               The desired image the company wants to create in its customers’
               minds.
ON TARGET

            Promotion

            Involves advertising and personal selling

            The goals are to create:

                  Brand image

                  To persuade customers to buy

                  Develop brand loyalty
ON TARGET




            Guerrilla Marketing Example
ON TARGET




            Questions

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Guerrilla Marketing

  • 1. Building a Guerrilla Marketing Plan By: Amanda Nieves Laurie Salmerón Rhaiza Casiano Alexandra Cruz
  • 2. ON TARGET Summary Marketing Guerrilla Marketing Market Diversity: Pinpointing the Target Market Blane Nordahl One-size-fits all approach Determining Customer Needs and Wants Through Market Research
  • 3. ON TARGET Summary How to Conduct Market Research One-to-one marketing Activity #1 Guerrilla marketing strategies The Marketing Mix Final Activity Questions
  • 4. ON TARGET Marketing Marketing- is everything you do to promote your business, from the moment you conceive of it to the point at which customers buy your product or service and begin to patronize your business on a regular basis.
  • 5. ON TARGET Marketing The key of success: Understand target customers, needs, demands, and wants before competitors can Offer them products and services to satisfy those needs, demands, and wants Provide customers with quality, service, convenience, and value so they will keep coming back.
  • 6. ON TARGET Guerrilla Marketing The term "guerrilla Guerilla Marketing marketing" was first Strategies- is a used by Jay Conrad marketing method Levinson in his described as: popular 1984 book, Guerrilla Marketing. unconventional, lo w cost, creative techniques.
  • 7. ON TARGET Jay Conrad Levinson The father of Guerrilla Marketing The author of the “Guerrilla Marketing” series of books. Was born in Detroit and raised in Chicago Graduated from the University of Colorado. He created and taught guerrilla marketing for ten years in the University of California in Berkeley.
  • 8. ON TARGET Guerrilla Marketing A guerrilla marketing plan should accomplish four objectives: Pinpoint the target markets the small company will serve Determine customer needs, wants, and characteristics through market research Analyze a company’s competitive advantages and build and effective, cost-efficient marketing around them. Create a marketing mix that meets customer needs and wants.
  • 9. ON TARGET Market Diversity: Pinpointing the Target Market One of the first steps in building a marketing plan is identifying a small company’s target market which is the group of customers at whom the company aims its products and services. The more a business learns from market research about its local markets, its customers, and their buying habits and preferences, the more precisely it can focus its marketing efforts on the group(s) of prospective and existing customers who are most likely to buy its products or services.
  • 10. ON TARGET Blane Nordahl One of the most successful cat burglars ever Specialized in stealing only the finest sterling silver Meticulous market research allowed him to target exactly the right homes to rob Research tools he used where: * local libraries *publications such as the duPont Registry and Sotheby’s Previews to identify and learn about upscale neighborhoods Worked for more than 15 years
  • 11. ON TARGET Blane Nordahl Although Nordahl used a creative marketing approach to achieve illegal gain, small businesses can use a similar approach to make their marketing strategies more successful. Unfortunately, most marketing experts contend that the greatest marketing mistake that small businesses make is failing to define clearly the target market they will serve. Failing to pinpoint their target markets is especially ironic because small firms are ideally suited to reaching market segments that their larger rivals overlook or consider too small to be profitable.
  • 12. ON TARGET One-size-fits all approach
  • 13. ON TARGET Determining Customer Needs and Wants Through Market Research Market research is the vehicle for gathering the information that serves as the foundation for the marketing plan. It involves systematically collecting, analyzing, and interpreting data pertaining to the small company’s market, customers, and competitors.
  • 14. Market research allows entrepreneurs to answer ON TARGET questions such as: Who are my customers and potential customers? To which age group(s) do they belong? What is their income level? Where do they live? Do they rent or own their own homes? What features are they looking for in the products or services I sell? How often do they buy these products or services? What models, styles, colors, or flavors do they prefer?
  • 15. ON TARGET Market research allows entrepreneurs to answer questions such as: Simulation – Nothing To Wear What radio stations do they listen to? Which Web sites do they visit? What factors are most important to their buying decisions? How do the strengths of my product or service serve their needs and wants? What hours do they prefer to shop? How do they perceive my business? Which advertising media are most likely to reach them? How do customers perceive my business versus others?
  • 16. ON TARGET Market Research Market research for a small business can be informal; it does not have to be time consuming, complex, or expensive to be valuable. Many entrepreneurs are discovering the speed, the convenience, and the low cost of conducting market research over the Web. Online surveys, customer opinion polls, and other research projects are easy to conduct, cost virtually nothing, produce quick responses, and help companies connect with their customers.
  • 17. ON TARGET How to Conduct Market Research The marketing approach that companies of all sizes strive to achieve is individualized (or one-to-one) marketing This system consists on gathering data on individual customers and then developing a marketing plan designed specifically to appeal to their needs, tastes, and preferences. Its goal is not only to attract customers but also to keep them and to increase their purchases. One-to-one marketing gives a business a competitive advantage, the goal is to treat each customer as an individual.
  • 18. ON TARGET Market Research Primary Research: Secondary Research: Customer surveys and Business directories questionnaires Direct mail lists Social media Demographic data Focus groups Census data Daily transactions Forecasts Others Market research Articles Local data The Web
  • 20. ON TARGET Publicity Customer satisfaction Connect Speed with customers Niche Entertain Innovation Guerrilla Branding Marketing strategies Strategies Convenience Social Networks Focus on the Quality customers Online Retain videos Blogs Be existing unique customers
  • 21. ON TARGET The Marketing Mix Product Promotion TARGET MARKET Place Price
  • 22. ON TARGET Product Product life cycle
  • 23. ON TARGET Place Method of distribution For consumer goods: Manufacturer to consumer Manufacturer to retailer to consumer Manufacturer to wholesaler to retailer to consumer. Manufacturer to wholesaler to wholesaler to retailer to consumer. For Industrial goods: Manufacturer to industrial user. Manufacturer to wholesaler to industrial user.
  • 24. ON TARGET Price The right price for a product or service depends on three factors: A small company’s cost structure An assessment of what the market will bear The desired image the company wants to create in its customers’ minds.
  • 25. ON TARGET Promotion Involves advertising and personal selling The goals are to create: Brand image To persuade customers to buy Develop brand loyalty
  • 26. ON TARGET Guerrilla Marketing Example
  • 27. ON TARGET Questions