The document discusses various factors that can cause stress in the workplace, including the nature of the job itself, organizational structure, roles and responsibilities, personal life events, and individual characteristics. It describes how excessive stress can negatively impact employee health, psychology, behavior, and job performance, as well as organizational outcomes like absenteeism and productivity. The document also outlines strategies that organizations and individuals can use to manage workplace stressors and develop greater resilience.

1. Prof. Dr. Tripti Desai

11. *extra effort *Minor surface changes *excessive concern *Worries *Anxiety Stress Tolerance Limit intrapsychic environmental organisational

12. Some dent Stress Tolerance Limit intrapsychic environmental organisational

13. Major Surface Disfiguration *Frantic coping *Worry and Anxiety about self *Onset of Physiological symptoms *Aggressive tendencies COPING *Drugs *Palliatives *tranquilizers Stress Tolerance Limit intrapsychic environmental organisational

14. BREAKDOWN AND CRACKS Failure in Coping *Lack of concentration *Clarity of thinking *Decision making *Frequent absenteism *Affected teamwork PSYSIOLOGICAL SYMPTOMS *Insomnia *Lack of appetite *Digestive Disorders *Coronary heart disease Stress Tolerance Limit intrapsychic environmental organisational

15. DISINTERGRATION &FALLIING APART *Somnambulism, Multiple personality Feeling &Thought disturbances Stress Tolerance Limit intrapsychic environmental organisational

27. WORKPLACE STRESSORS -------------------------- Physical Environment -------------------------- Individual -------------------------- Group ------------------------- Organisational WORKPLACE INTERVENTIONS ----------------------------- Role clarification ----------------------------- Supportive relationships ----------------------------- Stress inoculation training ----------------------------- Health facilities ----------------------------- Employee assistance programmes CONSEQUENCES ----------------------------- Subjective ----------------------------- Behavioural ----------------------------- Cognitive ----------------------------- Physiological ----------------------------- Organisational STRESS --------------------------- How the individual perceives occupational stressors INDIVIDUAL DIFFERENCES Cognitive/Affective : Type A/B, hardiness, social support, negative affectivity Biological/ Demographic : age, gender, occupation, race (Source: Adapted from J. Gibson, J. Ivancevich, J. Donnelly Jr., Organizations: Behaviors, Structure, Processes , 1994, p.266.)