The document discusses the goals and challenges of retail CIOs, including maintaining tight control over costs and business processes, keeping pace with competitors, and minimizing IT downtime. It then summarizes MindShare's 360° retail IT services portfolio, which includes store rollouts, POS support and monitoring, asset management, and server and desktop management to help CIOs address these goals and challenges.

1. Retail CIO goals: Overview For today’s Retailer Success depends on more than just the right Location & the right POS system

4. IT Operations challenges The global trends

6. Top 3 reasons to change the way you think about IT Management

8. MindShare presents 360° Retail IT Services designed just for the Retail Industry

10. Opening a new store? MindShare Stores Roll out services

12. Regain control of PoS hardware PoS Hardening services

14. Concerned about virus and spyware? Preventive Maintenance services

16. PoS is down at store and store staff doing manual billing. Concerned? PoS uptime monitoring and reporting

18. Does your PoS application provider go shopping when your customers shop? POS application support

20. Store staff loading unwanted software or removing memory modules? Asset and Inventory Management services

22. Does your POS OEM attend a Friday evening call on Monday , that too with out a spare part ? Warranty Uplift Services

24. Why us? Services highlights

27. About Us MindShare Services Company Overview

29. Our Retail customers

30. Our other services

37. Questions?