5. Enterprise Softphone Adoption 2007 2009 2011 “ What % of your IPT users will utilize the following types of devices, in addition to the desktop phone, to access or enhance the capabilities of the IPT system?” Additional Devices Softphone/personal assistant on PC at the desktop Softphone/personal assistant on laptop when you are away from your office Cellphones or smartphones which can display features of the IPT system Wireless IP phones that can connect to the IPT system via wireless LAN % of All Enterprise IPT Users
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