The document outlines an approach to empowerment called the "Triple A Approach" which involves increasing Awareness of one's response styles and mental triggers, improving one's Attitude by understanding how thoughts affect reactions, and taking empowering Action. It provides information on communication, leadership, decision making, and creating a culture of empowerment. The overall message is that empowerment involves awareness, attitude, and action to make positive changes in both oneself and one's environment.

1. ®
Awareness
The "Triple A" Approach
to
At
At
n
ti o
tiit
tt
ud
Empowerment
Ac
ud
ee
AWARENESS Knowledge of our Response
styles & Mental triggers
Understanding how our
ATTITUDE Thoughts are Affecting our
Reactions
Decide to DO SOMETHING to
ACTION Empower ourselves
© 2008 DW GROUP, LLC

2. The secret of getting ahead
is getting started.
-Mark Twain

3. Empowerment Temperature
Take your Empowerment
Temperature frequently
Hot is including people, offering
encouragement, reinforcing the
positive, communicating.
Cold is “freezing others out”,
focusing on the negative, not
trusting, not communicating.

4. s
n
es
ctio
en
A
ar
Aw
When we become AWARE of our
reflex response, we can stop and Attitude
THINK before we react.
Will getting upset
make the situation
better?
Will taking action
make the situation
better?
© 2008 DW GROUP, LLC

5. We can’t control all of the things that can cause us
stress
But . . .
We can control our RESPONSE to them
if we “Reflect” before we “React”
“It's not worth
“OH !#&$%!” getting upset”
or
We do have a Choice!
© DW GROUP, LLC 2010

6. Awareness
Communication Attitude
Action
Awareness of How we Communicate
(“Would we want to be spoken to like that?”)
Attitude-The Golden Rule Do unto others…
Action—Positive communication
© DW GROUP, LLC 2010

7. Open Communication
Communication--Open communication is
critical to any Empowerment agenda and
that communication must be both ways.
Everyone needs to feel comfortable that their
communication won't be ridiculed and quickly
dismissed and management must make sure
their communication is inclusive and positive
to breed a "Communication Comfort Zone".
Share the Mission & the Vision
© DW GROUP, LLC 2010

8. Awareness
Encourage Attitude
Action
Be personally connected
Make it a Habit to say something
positive 1st
“Catch” Someone doing something
good
© DW GROUP, LLC 2010

9. McDonald’s Survey Answers
“Support others when they make decisions even if
you think they were not correct, and talking about
them, so we can make better decisions next time-
but going about it with the right approach and not
getting mad”
“Allow people to make more decisions on their
own, even if they are contrary or 'wrong' in my my
opinion. Allow the independence to handle
situations without interfering or intervening.”

10. We are ALL Leaders

11. We are the Leaders (or Bosses) of our Own Life
Friends Family
Work Bosses Children
Home Bosses
Significant
Others

12. The Difference between Bosses & Leaders

13. The Difference between Bosses & Leaders
Boss Leader
1) Drives employees 1) Coaches 'em up
2) Depends on Authority 2) Depends on Good will
3) Inspires Fear 3) Generates Enthusiasm
4) Says "I" 4) Says, "We"
5) Places blame 5) Fixes the breakdown
6) Knows Everything 6) Shows how it is done
7) Uses People 7) Develops People
8) Takes credit 8) Gives Credit
9) Commands 9) Asks
10) Says, "Go" 10) "Let's Go"

14. McDonald’s Survey Answers-Empowering Actions
“Give my daughter an opportunity to
make a decision on her own, without
my immediate input.”
“Allow people to make more
decisions on their own, even if they
are contrary or 'wrong' in my my
opinion. Allow the independence to
handle situations without interfering
or intervening.”

15. It’s Empowerment Time!
Let’s Harness the Power of this group
over the next 12 months and Let’s
Empower!!!
I propose that we as a group harness the power of
all of this brainpower and talent and over the next
12 months to implement an Empowerment
initiative that will be impactful, groundbreaking and
literally Life Changing!