1. Employment Opportunities in BFSI in India
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2. BFSI Sector - Overview
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3. Overview
• Major segments of industry are
Banking, Insurance, NBFCs and Mutual Funds
• BFSI sector contributes about 10% to India’s GDP
• Better market dynamics, improved technology and
increased household savings are the key drivers for
this sector
• Still India markets are hugely under penetrated with
scope of expanding distribution of financial products
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4. Role of Financial Sector
Individual and
Corporate
Savings
Investments in
Financial
Products
Lending to
Borrowers or
Capital
Expenditure
Return on
Investments
Income
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At every stage
companies from
BFSI sector are
involved in this
cycle

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6. The Opportunity
India’s BFSI sector is expected to become 4-5 times of current size on all
parameters by 2020
2020
2010
Banking Revenue Life Insurance Premium
Mutual Funds AUM Broking Revenue
2020
2020
2010
2020
2010
2010
INR
2.5 T
INR
7.5 T
INR
41 T
INR
10.6 T
INR
2.5 T
INR
10.7 T
INR
150 B
INR
700 B
Source: India 2020 report by Edelweiss capital
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7. Employment Opportunity in BFSI
Industry Segments Total Employment (in
‘000s) - 2008
Projected Employment
(in ‘000s) - 2022
Banking 1200 1500
Insurance 300 400
NBFC 30 45
Mutual Funds 20 25
Financial Intermediaries 3000 7000
Total 4550 8970
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8. Functions and Roles – Fresh Graduates
Sales & Marketing
• New business
generation
• Relationship
management
• Marketing &
promotion
• Proposal
preparation &
presentation
Operations
• Transaction
processing
• Documentation
• Compliance
• Branch operations
• Customer service
• Risk management
Support Functions
• HR
• Admin
• Finance
• Legal
• IT
• Audit
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9. Skill Requirements and Gaps
Skill Required Skill Gaps
Detailed understanding of various
products
Knowledge of financial products,
players in the market, different
kind of customers
Orientation towards generating
high volumes, ability to meet and
chase targets, ability to understand
customer requirements
Selling skills – ability to present
financial products in an attractive
manner, understand the customer
needs, cross selling, up selling,
follow up
Good communication skills,
presentation skills
Sales effectiveness – how to
convert opportunity in sales with
minimum effort, networking,
presentation
Knowledge of Excel, PPT for
preparing reports, MIS
Poor knowledge of basic software,
current affairs, etc.
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10. Bottom Line Impact
• Lack of skilled manpower is one of the biggest constraint, which
companies are facing in scaling up
• Companies are not able to build effective work force which will help
build client relationships, cross sell, up sell or get client references
• Employees are not trained on multiple products which prevents
companies from capturing larger wallet share of clients
• Employees are not able to evaluate client’s risk appetite and thus end
up selling unsuitable products
• Servicing team is not able to resolve client queries efficiently leading
to customer discontentment
• Front end employees lack knowledge of operational aspects leading
to higher ratio of form rejections and higher turn around time
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11. About Us
inQuisitive Learning
We are an education and learning company
We design and deliver educational and skill enhancement courses and
certification programs that leads to employability
We have begun this journey by developing courses specific to the
Banking, Financial Services and Insurance industry
Our endeavour is to deliver trained professionals for different roles in
the industry who can hit the ground running from day one on their jobs
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12. Connect
info@inQuisitive.in
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