2. *
Traders have a long history
of sharing and processing
information
3. Careers
Company
Page
2007 20092008 2010 20132011 2012
CMEGroupTV
EMEAEnergy
Grains
Equities
FX
Rates
Metals
Media
*
• The development of Social Media Working Group
• China matters…and social really works
• A focus the last 18 months on images
5. Loyalty: Build on service; go to our customers
Advocacy: Educate and maintain support
Brand enthusiasm: Turn followers into “fans”
Monitor: Issues management in real time
*
6. *Our focus is to build relationships and
leverage the network of LinkedIn
7. *We build an editorial and content
calendar around key initiatives
10. • Use content as your differentiator
• Know your content influencers (internal & external)
• Maintain a consistent presence
• Leverage partners and vendors
• Measure your success (and failure)
*