2. The survey
• Used BOS software from Uni of Bristol
http://www.survey.bris.ac.uk/
• Nearly identical survey run in 2008 and
published by UACES
• Aimed at researchers, lecturers or
information people involved in
European studies
2
3. Methodology
• Mix of open and multiple choice Qs
• Via email lists/Twitter/work/blog
• CF last year’s survey
• Literature search
• Results via ALISS, Intute channels
3
4. Summary of findings
• 122 people responded cf 145, ‘08
• Europa - much feedback
• Top websites
• Happier or not?
• Changes from last year?
4
5. 2. Main subject/discipline?
• Majority: law and politics
• And…
international relations,
economics, EU integration,
energy, social sciences
5
6. 3. Level of online research skills?
Most users
considered they
had a high level
of skills…
6
7. 4. How often do you use online EU
info?
• 50% every day
• 33.9% weekly
• 16.1% less (!)
7
8. 5. Services used most?
• Europa 103 ple
• Journals 76
• Search engines
73
• News sites 71
• Social s/ware 6!
8
9. 6. Top websites?
• Europa – 46 ple (103 ple use it)
• EUR-Lex – 13
• Others – mix – eg. EU Observer,
Eurostat, Google, Intute,
Europarl
9
10. 6a. Why?
I find what I want 77%
Quality of content 68%
It's free 62%
Series1
Ease of use
36%
Other
18%
Colleagues/friends
use it 13%
0% 20% 40% 60% 80%
10
11. 7. Main issues with EU online
services?
• Complex, hard to navigate 52%
• Info not available 22%
• Other reasons 22%
• Forget passwords 18%
• My instit doesn’t subscribe 12%
• Site crashes 5%
11
12. 8. New Europa site easier?
• Yes: 54.5%
• No: 42.6%
• Don’t use: 3%
• Because ..better org,
navigation, prettier!
• But many negative
comments…dumbed
down, bad search, not
complete overhaul
12
14. 9. How could EU online services be
improved?
• Search engine – Europa
• Analyse traffic
• Have 2 interfaces on Europa – 1
for public, 1 for research
• Some positive comments too
14
15. 10. Paper-based services
• 75% = highest
• 50% some..
• Most – not much
• Reasons: Not available, bad for
eyes!
15
16. 11. Any changes/trends?
• Total replies 59
• ‘No’ 23
• Growing no of services, including
blogs
• Simpler services – good
• Info overload
16
17. Summary and what next?
• Publicise results!
• Twitter
• ALISS
• European Comm?
• UACES?
• Run next year
?
17
18. Intute: EuroStudies http://www.intute.ac.uk/mlas/
• Within Mod Langs
and Area Studies
• EU section
• Browse/search
• Blog
• Twitter channel
(Intuteeuro)
18
EU section here