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TOP EIGHT TECHNOLOGY
TRENDS FOR 2013
Al Falcione
Vice President, Product Marketing
@alfalcione



                                    1
Social
Touch
Local
Big Data
Identity
Ecosystems
Communities
Cloud

              2
4.5 Billion Social Users
Sharing Feeds, Profiles, Groups, and Files
150 Million Daily Customer Conversations about Companies


                                                           3
Revolutionary Interfaces
Tablets, Smartphones, PCs
1.7 Billion Touch Devices Shipped in 2012


                                            4
Geo-aware Devices
Locate Your Customers
4 Billion+ Check-ins on Foursquare since 2010

                                                5
450 Billion Business Transactions / Day by 2020 (IDC)

Massive Amounts of Customer Data

Revolutionize the Customer Experience

                                                        6
Single Sign-on Across Apps
Seamless & Trusted Data Transfer
Facebook Connect Users 9X More Likely to Share/Recommend
                                                           7
Private & Public Communities
Real-time Community Feeds
Share Files, Videos & Instant Updates
                                        8
Apple and Android App Marketplaces
50 Billion+ Apps Downloaded since 2008
Salesforce AppExchange for Business Apps

                                           9
$111 Billion Industry in 2012
18% YOY Growth
Salesforce.com: #1 Cloud Vendor

                                  10
Become A Customer Company:
  Connect with Your Customers in a Whole New Way




Connected                                          Connected
Customers                                          Products




        Connected                         Connected
        Employees                         Partners
                                                               11
Thank you.

             12

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Top technology trends 2013