Getting Started with Orchestrator and Service Manager at MMS 2013

3. Human Process + System Automation
Better together
Demos
Identify self service
opportunities
Enable cloud through
automation

7. 7
Dynamic
Request Form
on the Portal
Author
Request Template
Service Request Templates
defines business processes
Service
Catalog
Portal home page
Integrated CMDB
Clouds UsersFabricTemplates Services VMsRunbooks
Role-based
access
Processes defined
here drives
automation
Author
Request Offerings
Request Offering maps User
Input to Service Request Template
Author
Service Offerings
Service Offerings is a collection of
requests
Request triggers Workflows,
approvals, notifications as defined
by processes in templates

10. CMDB
SCO Runbook
SCOWeb
Service
1. SCO Connector syncs Runbook
data to CMDB
3. Admin adds to request template
includes RB activity, added to
Service Catalog
6. SM workflow monitors RB status
SM Runbook ItemsRunbook Activity
2. Admin uses SM task to create RB
activity w/ parameters mapped to
properties
Service Request
4. User creates SR from request
offering
5. Runbook invoked with user inputs
SCO
Connector
Request Template
Service Catalog - Request Offering
SCO Runbook
SCO Runbook
SM Runbooks Folder
Invoke
Monitor
1
2
3
4
5
6

11. 11

12. Designer and
SDK toolkit
Web Service
Developer
Operator
IT Business
Manager
IT Pro
.

13. •Management service
•Deployment Manager
•Database configuration
•Runbook server monitor
Management Server
•Runbook service
•Policy Module
•Foundation Objects
•IP components
Runbook Servers
•Designer
•Testing Console
•Policy Module
•Foundation Objects
Designers
•REST oData web service
•Silverlight console
Web Features
Orchestrator
Runbook
Designer
Management
server
Orchestrator
web service
Server running
Internet
Information
Services (IIS)
Port81: REST-based web service
Port82: Orchestration console
Orchestration console
running in abrowser
Runbook servers
Runbook
Designer
Runbook
Tester
Logs
Jobs
Runbooks
Orchestration database

18. Microsoft IPs
•Operations Manager
•Virtual Machine Manager
•Data Protection Manager
•Service Manager
•Configuration Manager
•Active Directory
In Box IPs
•System
•Scheduling
•File Management
•Text File Management
•Email
•Utilities
3rd Party Support
•VMware vSphere 4.1 and 5
•IBM Netcool 7.3
•HP Operations Manager 9.x on platforms supported by HP web services
•HP Service Manager 7.11 and 9.x on platforms supported by HP web services.
•HP iLO & OA supporting iLO2 and iLO3 and OA firmware 3.21
Sample community IPs on
Codeplex:
• Team Foundation Server
• PowerShell
• SharePoint
• Active Directory
• Configuration Manager 2007
• Exchange Mail and Exchange
Calendaring
• Local Security
• Scheduled Tasks
• Utilities
• VMWare
• F5

19. •Customers can deploy the Orchestrator infrastructure on the latest versions of Microsoft’s SQL Server and Windows
ServerWindows 8 & SQL 2012 platform support
•In addition to English, customers can use Service Manager and Orchestrator in any one of the supported 18 languages.Support for 18 Languages
•Customers can continue to use System Center 2012 integration packs to build runbooks for
•System Center products: OM 2007 R2, CM 2007, SM 2010, VMM 2008 and DPM 2010
•System Center 2012 Components: OM, SM, VMM, DPM and CM
System Center Integration Packs
•Customers can continue to use System Center 2012 integration packs:
•Active Directory
•VMware vSphere
•IBM Netcool
•HP Operations Manager & Service Manager
•HP iLO & OA
•Azure (New for SP1)
•Exchange User & Admin (New for SP1)
•FTP (New for SP1)
Additional Integration Packs
•The System Center Cloud Services Process Pack offers a self-service experience to facilitate private cloud capacity
requests from your business unit IT application owners and end users, including the flexibility to request
additional capacity as business demands increase.
Cloud Services Process Pack
•Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that
information to customers in order to minimize virtual machine oversubscription and underutilizationChargeback

20. Service Manager
for human
processes
Orchestrator for
system
automation

21. http://www.microsoft.com/systemcenter
http://technet.microsoft.com/en-us/library/hh546808.aspx
http://www.microsoft.com/en-us/server-cloud/evaluate/trial-software.aspx
http://www.microsoft.com/downloads/details.aspx?FamilyID=a171bcea-2dbb-4fc5-8dd1-4ec22f2eb4ef
http://blogs.technet.com/server-cloud