The document discusses the SUNY Learning Network's online faculty development program. It describes:
1. The SUNY Learning Network provides online faculty development and support across the 64 campuses of the State University of New York system.
2. The program's keys to success include a 4-stage faculty development process, 7-step online course design process, instructional design support, and ongoing program evaluation and improvement.
3. Scaling the program to train thousands of faculty across many campuses required consistent, thoughtful processes and large-scale support structures.
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SLN faculty development program
1. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Faculty
Keys to success of in the SUNY Learning Network
Development
Alexandra M. Pickett
Associate Director
SUNY Learning Network
Faculty Development & Instructional Design
2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development
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2. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Overview
This presentation will describe:
An introduction and background of the SUNY
Learning Network (SLN).
The 5 key elements in SLN’s successful
award-winning online faculty development
program.
Our challenges & some lessons learned.
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3. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Introduction
State University of
New York
The single largest public university in the nation
440,000 students
32,000 + faculty
64 Campuses
13 University Centers and Doctoral Degree Granting Inst.
13 University Colleges
8 Colleges of Technology
30 Community Colleges
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4. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
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5. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SUNY Learning . .
2008-2009 academic year.
Network
!
30 of the 64 campus participate in SLN.
SLN was referenced 3,000 online faculty.
in testimony to the
Kerrey Commission 107 online degrees offered.
in Congress as the
2nd largest 100,000+ online student enrollments.
ALN in the
country. 4,000 + fully online courses.
high levels of student & faculty satisfaction.
CC account for 67% of student enrollments.
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6. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Awards 2000 EDUCAUSE Award for Systemic Progress in
Teaching and Learning
2001 Sloan-C award for Excellence in ALN Faculty
Development
2002 Sloan-C award for Excellence in Institution-Wide
ALN Programming
2003 Sloan-C Award for Excellence in Online Teaching
2006 USDLA 21st Century Best Practice Award - Online
Technology - Higher Education
2009 NUTN Distance Education Innovation Award
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7. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Background
!
Historical Benefits of
SLN -
built a
Membership in SLN
University Faculty Development and Training
System-wide Faculty Training Materials
ALN Course Development Process
Instructional Design & Support Team – best practices
Campus-based MIDs – for ongoing local Faculty Support
Visit:
Research/Data Collection/Analysis
http://SLN.suny.edu
Campus-based Academic Coordinator liaison
Policy Development
Marketing & Promotional Activities
Technical Infrastructure (Servers/Telecommunications)
Technical Support/7 x 24 Operational Support
HelpDesk/7 days a week
Central Inquiry Response Capacity
Common Student Registration Process
SUNY DL Web site
Assisting Registrars
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8. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN SUNY Campus
Background
Responsibilities
Academic Authority
Offer Courses
Grant Degree
Select Faculty
Academic Review
Standard Student Services
Enrollment Management
Financial Aid
Advisement
Receive and Manage Revenue
Tuition, State Aid, Charge Backs, etc.
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9. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Background
Growth in online
courses…
4500 4325
4000
3500 3460
3000
2500
2207
2000 1853
1500 1456
1260
1000
724
500
227
0 8 34
95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05
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10. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Background
Growth in online degree
programs & certificates
120
100
80
60
107
94
40
62 69
57
20 41
27
0 0 0 1 4
95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07
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11. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Background
Growth in enrollments
110000
100000 101272
90000 86,110
80000
70000 68,887
60000
50000 53,638
40000 39,966
30000 25814
20000
10000 13021
6060
0 119 447 2009
95- 96- 97- 98- 99- 00- 01- 02 03 03- 04- 05-
96 97 98 99 00 01 02 04 05 06
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12. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Yesterday been…
Where we’ve
1994-95 research & development period.
Objective: what works?
We already assumed “no significant difference”
http://www.nosignificantdifference.org/
1995-99 synthesis of models, processes, &
procedures, infrastructure, resources, support
and services.
Objective: will it scale?
1999-05 . . . Full-scale production.
Objective: institutionalization, sustainability
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13. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Migrationare…
Where we
2006-09 Campus, Course, Faculty, and SLN
programmatic migration to ANGEL and new
business model.
Objective: Will they buy our support and services?
What are the benefits of membership? Whom do
we serve?
2009 in the last month of our migration BB buys
ANGEL.
??
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14. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Todaychallenges ...
Our
25 of the 40 campuses migrated with us to
ANGEL - a 3-year process - June 2009.
Future migration? To what?
Migration of programmatic elements,
approaches, processes, methods.
Decentralization results in many changes for
the program and campuses.
Supporting campuses that choose not to use
the “preferred CMS.”
New fee for service business model.
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15. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
The Where are we going?
Future...
. . . Evolution now!
other LMSs
blended learning
quality matters
web2.0
digital repositories
mobile learning
e-portfolio
portals
single sign-on
Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY
online needs including web enhanced and hybrid courses. Shift to fee for services
model, shift from faculty and course-centered program to community-centered support &
services.
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16. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Faculty
Development Our Roadmap...
Objective: develop large numbers of faculty to
teach online and insure consistent and effective
courses developed in a specific time frame.
Required: Need to develop and implement a
scaleable and replicable process to train large
numbers of faculty to produce technically and
instructionally sound courses.
Result: Comprehensive and integrated faculty
development and course design processes.
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17. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Faculty
Development
How we did it...
Share stuff Large-scale production required that we develop ways to
we know works. support & train large numbers of faculty and produce large
numbers of courses of consistent quality.
Learn from
Using a comprehensive faculty development and course
faculty - what
design approach, we avoid cookie cutter mass production by
they find works.
working with individual faculty and allowing them and their
content to drive course design.
We have the opportunity to influence and share best
practices across the design of all courses.
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18. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN’s 5 key
elements
!
1. Model: Rapid Scale: This required that we develop a consistently applied
What I have learned and thoughtful faculty development process.
from working with over
3000 SUNY faculty, 2. Support: Large numbers: Successful online courses have effective
from 40+ SUNY designs and effective/prepared instructors. = Instructional designers, HD,
templates.
institutions, and
thousands of students 3. Approaches: Our philosophy: The pedagogy dog wags the technology
since 1994. tail NOT the other way around.
4. Evaluation: Program evaluation and continuous improvements: Iterate!
Best practices: what is working, why, what needs to be improved?
5. Quality: Requires a comprehensive approach to training, support,
resources, best practices, exemplars, community of practice,
template/standards, formal course review/rubric.
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19. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Models
Key Element
? •
What models does SLN use
for online faculty development,
course design, and training?
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1
•
20. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
KeySLN faculty development,
Element
course design, training. . .
1. Model 4-Stage faculty development process.
2. Support
3. Approaches 7 step online course design process.
4. Evaluation
5. Quality Challenge: scalability, faculty
buy-in, consistency in course
quality and student experience.
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21. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Garrison, Anderson, Rourke, Archer (2002).
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22. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
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23. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
SLN Research & Publication
Background
http://tinyurl.com/69zw4l
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24. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
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25. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
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26. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Support
Key Element
? •
What key support roles are
necessary?
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•
27. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
KeySLN support. . .
Elements
Campus-based MIDs & ACs.
1. Model Community, professional development.
2. Support Communications & regular events.
Technical HelpDesk support.
3. Approaches
Resources in a variety of media.
4. Evaluation
5. Quality
Challenge: Limited staff
resources, exponential growth,
institutionalization
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28. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Approaches
Key Elements
? •
What technology, tools, and
approaches are necessary?
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3
•
29. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
KeySLN technology, tools, &
Elements
approaches. . .
1. Model
Home-grown CMS from 1994 – 2009.
2. Support Faculty develop their own courses.
3. Approaches Empowerment = build automation and
build campus autonomy and self-service.
4. Evaluation
Andragogy
5. Quality
Challenge: limited staff & resources,
no CMS, exponential growth.
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30. The SUNY Learning Network
Pedagogy
EffectIve OnlIne Faculty Development : Keys to Success
A Comparison…
Andragogy
!
Pedagogy Andragogy
Dependent. Teacher Moves towards
directs what, when, how a independence.
According
The learner subject is learned and Self-directed. Teacher
to Malcolm tests that it has been encourages and nurtures
Knowles learned. this movement.
1970’s Interactive. Teaching
Passive. Teaching methods include
The learner's experience methods are didactic. discussion, problem-
solving, etc.
People learn what society People learn what they
expects them to. So that need to know, so that
Readiness to learn the curriculum is learning is organized
standardized. around real life application.
Learning experiences
Acquisition of subject should be based around
Orientation to learning matter. Curriculum experiences, since people
organized by subjects. are performance centered
in their learning.
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31. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Evaluate
Key Elements
?
How do you evaluate and
improve your program, your
understanding of online
teaching and learning, and
your approaches?
4
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32. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Key Elements
SLN evaluation…
1. Model Online teaching and learning
Effectiveness: Start with a theoretical framework
2. Support to inform and contribute to practice, approaches,
models, processes
3. Approaches
Programmatic Effectiveness: In a
4. Evaluation systematic regular way ask what is working and what
can be improved?
5. Quality
Challenge: proof of concept,
scalability, institutionalization,
sustainability.
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33. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Quality
Key Elements
? •
How do you insure course
quality?
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5
34. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Key Elements
SLN course quality. . .
Course templates/standards/wizard.
1. Model
Course review rubric/checklists- QM
2. Support Revise and Improve new faculty wkshp.
3. Approaches RFIDI: http://sln.suny.edu/teachingsurvey
4. Evaluation Community of faculty & IDs
5. Quality Challenge: quality on a large
scale and growing number of
“experienced” online faculty.
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35. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Any questions
?
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36. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success
Thank you!
Alexandra M. Pickett
alexandra.pickett@suny.edu
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