How NLP improves bot design
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Slides from the talk at Milano Chatbots Meetup on September 29th 2016
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How NLP improves bot design
- 1. How NLP improves Bot design conversate Milano Chatbots Meetup September 29th, 2016 Alessandro Vitale alex@conversate.eu
- 2. conversate About this talk 2 https://medium.com/@Conversate Contents Why you should use (good) NLP + Demo of how a chatbot works Examples taken from
- 3. conversate About Conversate 3 Artificial Intelligence Startup Started in London @ Enterpreneur First “Hands down the best accelerator in Europe” – Hoxton Ventures We help you build great chatbots
- 4. conversate What is NLP? 4 Natural language processing (NLP) is […] concerned with the interactions between computers and human (natural) languages Source Wikipedia
- 5. conversate How Chatbots work 5 Understanding Dialogue Management Response Generation Additional Services Natural Language Understanding Natural Language Generation Reinforcement Learning
- 6. conversate Why NLP? 6 No NLP -> Terrible UX
- 7. conversate Why NLP? 7 A chatbot without NLP is like playing a game without knowing the rules No NLP -> No Fun
- 8. conversate Why NLP? 8 Source My Clever Agency
- 9. conversate User Guide vs Discovery 9 No NLP Good NLP User Guide (How to do things) Focus on Discovery Focus on (What can be done)
- 10. conversate User Guide vs Discovery 10 User Guide Discovery
- 11. conversate User Guide vs Discovery 11 Progressive Discovery
- 12. conversate User Guide vs Discovery 12 Google Allo
- 13. conversate NLP is great but use with care :) 13
- 18. conversate Natural Language APIs 18 Nuance MIX Microsoft LUIS https://medium.com/@Conversate