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DATA - DRIVEN
MARKETING
DATA – DRIVEN MARKETING VS. BIG_IDEA-LED MARKETING
Consumer Behavior Media Behavior
What are key lifestyle changes due to the
COVID-19 pandemic?
How has media behavior changed due to
the lockdowns?
Will Inform
Content Strategy Media Strategy
MOVING FROM REACH TO RELEVANCE
R E L E V A N C E
R E A C H
Driving
effectiveness
and efficiency
of media
PRECISION
MARKETING
Use advanced data signals
to inform more precise
journey based targeting
MASS
PERSONALISATION
Real time optimisation
approach to predict and
personalise communications
driving improved performance
COOKIE BASED
Leverage 3rd party
cookie pools to deliver
basic targeting
AUDIENCE
CENTRIC
Build people-based data
back bone using value and
propensity scores
Where we are Where we want to be
Information
about
consumers
and their
behaviors
Information
about ad
exposure
Matching process
How advertisers receive data
Cookies
Cookies are set on people’s browsers when they visit websites. They enable
websites to remember what actions people have previously taken to enhance
their experiences.
Mobile device identifiers
Device identifiers are assigned to mobile devices to help advertisers have
better visibility into actions that happen in-app.
Customer inputs
This is information customers share with brands, such as through registration
forms or purchases connected to loyalty cards.
Who uses and manages data
WHAT IS DATA – DRIVEN MARKETING?
BUYING AUDIENCES
DATA DRIVEN CREATIVES
TECHNOLOGY
USE OF CONSUMER DATA
Customer – centricity needs Data
Audience Segmentation and Targeting:
TAGS
§ Tags are activated when a user does a specific action on its device (E.g.
visitsa webpage, watch a video, fill a sample form etc.)
§ Tags are therefore used to track those actions and report them into
analytics tools
COOKIES
§ Cookies are automatically released on a user browser when this user
visit a page containing one or several tags
§ Cookies are made to identify a device, through unique ID. Twooptions:
1. The cookie recognizes the session and treats it as a returning session
using the same ID
2. The cookie does not recognize the session and therefore gives it anew
unique ID
DATA - DRIVEN MARKETING
Based on interest and profile
dictated by client and agency,
generated by Google / Facebook
TARGET AUDIENCES
Audience will log-in and browse
through Facebook, Google, and
other platforms
USE ONLINE
BEHAVIOR DATA
Audience will see the ad
AD DELIVERY
Audience will lead to Conversions
Conversions
By identifying the right people and using the right tools,
the right ads can be shown to convert audiences to customers.
We can explore the following opportunities to further optimize and improve our presence in the digital space:
PRECISION
ADVERTISING SET-UP
● Google Tag Manager
● Google Analytics
● Google Ads
● Google My Business
● Google Search Console
● Youtube
● Facebook Pixel
● Google Merchant Centre
● Facebook Catalog
TARGETING:
● Facebook Targeting
● Facebook Lookalike and
Remarketing Audience
● Google Multilayered Targeting
● Customer List
SETUP FOR SUCCESS
DATA - DRIVEN MARKETING
Objective:
CONVERSION
Objective:
CONSIDERATION
Objective:
AWARENESS
● Google Display Ads
● Facebook & Instagram Ads
● Youtube Brand Lift Study
● Youtube In-stream & Bumper Ads
● Facebook Brand Survey
● Responsive Display Ads
● Waze Ads
● Chatbot
● Google Search Ads
● Google Merchant Center
● Google Shopping Ads
● Google Discovery Ads
● Facebook Store List
● Facebook Catalog
● Website Ecommerce
● Enhanced Ecommerce
● Advance Analytics Targeting
● Advanced Bidding Strategies
DATA across Path – to – Purchase
DATA across Path – to – Purchase
PLAY VIDEO
Your Website & Social Media
GTM | Google Tag Manager
DMP | Data Management Platform
Data Layers
Overview
● Data Layer is used to temporarily
hold data. It is a structured format
that is understood by Tag Manager to
make it easy for you to move that
data from your web page or mobile
app to tags, triggers, and other
variables in Tag Manager
Components of Google Tag Manager
● Tag: Tag is code that send data to a system such as Google Analytics.
● Trigger: Trigger listens for certain events, such as clicks, form submissions,
or page loads. When an event is detected that matches the trigger
definition, any tags that reference that trigger will fire.
● Variable: A variable is a named placeholder for a value that will change,
such as a product name, a price value, or a date
● Data layer: Tag manager implements a data layer to temporarily hold
values in the client so that they can be used by tags, triggers, and
variables.
Tags & Triggers
● Tag is snippet of code that executes on a page or
mobile app. Tags can serve a variety of uses,such
as:
○ Google Marketing Platform Tags
○ Google Analytics Tags
○ Google Ads Conversion Tags
○ Custom HTML / Image Tags
○ 3rd Party Tags
● Tags execute, or fire, in response to events.
○ Events includes loads, button clicks, page
scrolls, etc.
● Triggers are defined / created to listen for those
events and specify when tags should fire
Variables
Tag Manager Variables:
○ built-in variables
■ Page Variables
■ Utilities
■ Errors
■ Forms
■ History
■ Scrolling
■ Videos
■ Visibility
○ Custom / User Defined
Variables
■ Navigation
■ Page Variables
■ Page Elements
■ Utilities
■ Container Data
Tags, Triggers and Variable Layers Set up
● Tag Type
○ Universal Analytics
● Track Type
○ Page Views
● Triggers
○ All Page Views
Google Tag Manager Preview & Debug Mode
Google Tag Manager Preview and
Debug Mode:
○ Google Tag Manager’s preview
and debug mode allows you to
browse a site on which your
container code is implemented
as if the current container draft
was deployed. This is used to
test a container configurations
before or after its published.
○ Preview and Debug Mode is
connected to tag assistant so
the user can inspect which
tags fired and in which order.
Provides Statistics and Advanced Analytical Tools for search engine digital
marketing purposes
Tracks data and reporting
User actions per event/experience are being tracked, such as:
Mobile Device Usage, Page Activities, Behaviors, e-Commerce
activities, or customer’s LTV
FUNCTIONS
1
KEY BENEFITS
Data insights on ads performance,
audience, & e-Commerce
Audience and user purchase journey can be interpreted through
detailed performance and insightings
2
Generates audience signals
Generates audience signals for better understanding of customer’s
purchase journey
3
Specialized audience remarketing
feature
Advanced remarketing can be created, such as:
4 ● Abandoned Cart Remarketing
● Add to Cart
● Page visits to another
● Events interactions
● Improved Conversions
GOOGLE ANALYTICS
Provides Statistics and Advanced Analytical Tools for search engine digital
marketing purposes
Real time data reports
Audience activities and actions can be seen in real time for better
understanding of how ads/websites perform
FUNCTIONS
5
KEY BENEFITS
Ads performance insighting
Combined with ads activities, user journey can be understood
better through audience signals, thus generating better
recommendations
6
Attribution marketing
This is a process of determining how effective each media buying
channel is at producing the desired advertising outcome. It drives
most of the campaign optimization decisions, such as budget
allocation and tuning of campaign tactics
7
(Continued) (Continued)
GOOGLE ANALYTICS
GOOGLE ANALYTICS
Google My Business is a tool for businesses and organizations designed to
Manage Online Presence across Google, including Search and Maps.
Improves search visibility
Provides detailed information about the business, and its physical
location
FUNCTIONS
1
KEY BENEFITS
Provides detailed insights See the actual performance of the local business locations
2
Keep an eye on the competitor
See what your competitors are posting and who is in direct
competition for services in your area, allowing you to re-strategize
your campaign to put your business ahead of your opponents
3
Customer Communication
Provides a way for customers to connect with your business.
Customers viewing your listing can now call, message, or leave a
review—providing more ways for people to find and reach you.
4
My Business Post These are posts visible on Google My Business, and Google Search
5
GMB | Google My Business
Search Console Tools and Reports helps you measure your site’s Search traffic and
performance, fix issues, and make your site shine in Google Search results.
Search Insights and
Reports
Provides details on overall performance on how the website traffic
performs through search performance and trends
FUNCTIONS
1
KEY BENEFITS
Fix Errors
Provides recommendations on fixing errors to improve
performance on Google Organic Search
2
Submit Updated Content to
the Google Index
Improves Organic Search Results performance through Google’s
recommendations and insights
3
Provides
Enhancements
Enhancements which provides data for enhancements: Site
Speed, Mobile Usability, Logos, Products Site Link Search, and
Web Tools
4
Google Search Console
Collects data that helps you track conversions from Facebook ads, optimize ads, build targeted audiences
for future ads, and remarket to people who have already taken some kind of action on your website
Tracks valuable
audience actions
Tracks Audience who engaged with Facebook Ads for better
understanding of customer’s behavior.
FUNCTIONS
1
KEY BENEFITS
Creates new audiences
Website Interactions such as Custom Audience, Lookalike
Audience can be used for better Retargeting resulting to better
conversions.
2
Garners insights for both
current and potential audience
Generates a detailed Audience Insights for your current
customers, and potential Audiences.
3
Activates Conversion
features of Facebook Ads
Conversion Feature can be tracked through Website Purchase
Tracking. Ads for Conversion will be made possible with Facebook
Ads
4
Facebook Pixel
TARGETING
TARGETING DATA | SEGMENTATION
KPI: Reach, Impressions, Brand
Lift, Ad Recall
Billable Unit will be cheaper
KPI: Clicks, Post Engagements,
Landing Page Views, Video Views
KPI: Purchases, Lead Generation,
Sign-ups
Billable Unit will be more expensive with
a bigger ROAS
By finding out who the target market (audience) is and analyzing their behaviour,
we can target the right audience with the right objective and right ad
AUDIENCE POOL
Generated from target market’s
profile, interest and behaviour
MID-TIER CUSTOMERS
Part of the target market profile
Shows interest in your brand and other
interests/behaviors related to your
brand/category
HIGH-VALUE CUSTOMERS
Audience actively looking for your brand /
products/services in your category
OBJECTIVE KPI AUDIENCE
TARGETING
Likely buy? Vs. Current Buyer?
Optimize and expand your reach with similar / lookalike audience and remarketing audience
Your Target Lookalike Audience Lookalike Audience + Remarketing
All campaigns have 1 adset each for a specific audience
● CORE AUDIENCE – New audience based on interests and behaviours as dictated by client and agency
based on brand’s target market.
● SIMILAR / LOOK-ALIKE AUDIENCE – New audience generated by Facebook/Google based on interest and
behaviours of people who are likely to lead to conversion as learned from previous campaigns.
● REMARKETING AUDIENCE – Old audience who have already interacted with the brand/ad before – website
visitors, previous customers, Facebook fans, etc. who are likely to convert again.
● CRM Data Targeting - Enables direct targeting from CRM list of the customer, which activates look alike /
similar audience who shared with the same interest, or behaviour leaning towards conversions.
SIMILAR / LOOK-A-LIKE
Better than Target Market Audience
Facebook Targeting
GOOGLE MULTI - LAYERED TARGETING
Targets Multiple Reach on Keywords, Remarketing, Topic and Core Audiences
Data-Driven Marketing
AWARENESS
GOOGLE DISPLAY ADS
Multiple ads can be shown through Google. Google Ads will be shown in Display Networks all
Google-powered websites including Search, Gmail, Youtube, Playstore and many more.
Ads will lead to your website
YOUTUBE BRAND LIFT STUDY
Know your brand impact with customers through Youtube Brand Lift Study. This will be a survey
shown before Youtube video plays to test the effectivity of your video ads.
YOUTUBE BUMPER & IN-STREAM ADS
Make your brand part of your customer’s viewing experience with bumper and in-stream ads.
Your video will be shown right before a video starts, ends, or in-between videos on Youtube.
FACEBOOK & INSTAGRAM ADS
Get your customers attention while their scrolling through social media with Facebook ads. Facebook
Ads will be shown to targeted Facebook and Instagram users seamlessly through their feed.
FACEBOOK BRAND SURVEY
Measure your brand ads’ performance with Facebook Brand Survey. Survey will be shown to people
who have seen your ad to test it’s impact on perception, awareness or recall.
Data-Driven Marketing
CONSIDERATION
Search Console Tools and Reports helps you measure your site’s Search traffic and
performance, fix issues, and make your site shine in Google Search results.
Search Insights and
Reports
Provides details on overall performance on how the website traffic
performs through search performance and trends
FUNCTIONS
1
KEY BENEFITS
Fix Errors
Provides recommendations on fixing errors to improve
performance on Google Organic Search
2
Submit Updated Content to
the Google Index
Improves Organic Search Results performance through Google’s
recommendations and insights
3
Provides
Enhancements
Enhancements which provides data for enhancements: Site
Speed, Mobile Usability, Logos, Products Site Link Search, and
Web Tools
4
Google Search Console
GOOGLE DISCOVERY ADS
Discovery campaigns help reach up to 2.9 billion customers across Google feeds to achieve
the brand’s performance goals in Google Ads. Multiple Ad placements are available on
Youtube, Gmail, and Google Discover Feeds.
RESPONSIVE DISPLAY ADS
CASE STUDY WITH GOOGLE
Data-Driven Marketing | CONSIDERATION
Data-Driven Marketing
CONVERSION
GOOGLE SEARCH ADS
Connect with the right customers by being the top result on search. Your brand will
show up when potential customers search for relevant keywords.
SHOPPING ADS
GOOGLE MERCHANT CENTER
Google Merchant Center makes the
store and product information
available to shoppers across Google.
That means everything about your
stores and products is available to
customers when they search on a
Google property
GOOGLE SHOPPING ADS
Activation of Google Merchant Center will allow Shopping Ads to show your items to people
searching relevant keywords on Google Networks.
FACEBOOK STORE LIST
The store traffic objective allows you to create and deliver localized Facebook ads to people
nearby, and encourage foot traffic to the physical stores. This is used for multiple physical
stores.
FACEBOOK CATALOG
COMMERCE MANAGER
FACEBOOK CATALOG
Activation of Facebook Catalog will show your items on you Facebook page as Shop as
well as Catalog Ads to show on Facebook and Instagram. This allows for new formats
including dynamic ads and collection ads
FACEBOOK SHOP DYNAMIC ADS COLLECTION ADS
WEBSITE ECOMMERCE
ENHANCED ECOMMERCE
Besides Website Purchase - Enhanced Ecommerce will be able to track the customer’s basket
order and purchase, which makes revenue and ROI more precise than Average Order
Audience will see the ad while
browsing online
KPI: Reach / Impressions
AD DELIVERY
All ads will lead to the
website landing page
KPI: Clicks / Landing Page View
LANDING PAGE/DRIVE TO STORE
The Thank You page or Order
Confirmation page is tagged and marked
as the indicator for a web purchase
KPI: Conversion / Purchase
THANK YOU PAGE
THANK YOU PAGE
Enhanced Ecommerce will show
exactly WHAT ITEMS were sold and
HOW MUCH SALES was earned per order
BASKET ORDER
ENHANCED ECOMMERCE
Enhanced Ecommerce Tracking shows Actual Revenue, ROI, and Shopping Behavior Analysis
ENHANCED ECOMMERCE
Enhanced Ecommerce Tracking shows Actual Revenue, ROI, and Shopping Behavior Analysis
ADVANCED ANALYTICS
Advanced customer targeting can allow tracking for the following events: Cart Abandonment, Conditional
Page Views, Visitors of the page who never purchase, Smart listing, and many others.
ADVANCED TARGETING STRATEGIES
Remarketing and Similar Audience targeting across
platforms: Google Search, Display, and Youtube
Custom Audience Targeting
Reach even more people through remarketing, similar audience and custom audience targeting
ADVANCED BIDDING STRATEGIES
Target CPA: (Automated Bidding) Optimized for targeting for conversion
at lowest cost per acquisition
After hitting a certain amount of campaigns and media spend, you can activate
Target Cost Per Acquisition or tCPA.
Compared to the readily available Clicks (CPC), using tCPA is more cost-efficient since it will go after
high-value customers who complete the customer journey and purchase.
ADVANCED BIDDING STRATEGIES
Combined Automated and Manual Bid:
Increased bidding on Remarketing, + Affinity and Custom Intent Audiences.
AUTOMATED AND MANUAL BIDDING: Besides the machine automatically bidding, Katapult also
regularly tracks manually to ensure the best possible bid
ADVANCED BIDDING STRATEGIES
Seasonality BID Adjustments: Increased bid automatically to compete on
significant events.
SEASONALITY BID ADJUSTMENTS:
Increased bids during special occasions, holidays and other events that could lead to more sales.
ROAS OPTIMIZATION: MOVE FROM REACH TO RELEVANCE
Drive up engagement through more relevant messaging and targeting
Retarget high-intent prospects and nudge them to sign-up
Mobile Display
Audio
Remarketing Display Ads
PPM Data Framework
Personalized Display
R
e
a
c
h
t
o
R
e
l
e
v
a
n
c
e
Social Ads
ENGAGE
Connect with High-Value Audiences across high propensity touchpoints
CONVERT
REACH
Messenger
Premium Local
Publishers
Data Collection and Activation
FUTURE PROOFING - DATA STRATEGY FRAMEWORK
ACTIVATION
1. DIGITAL
2. DATA-DRIVEN TARGETING
3. PRECISION
4. ADDRESSABLE
DATA
SOURCE
ONBOARDI
NG
PROCESSIN
G
• Demographic
• Psychographic and Life
Style
• Media Consumption
• Brand Preference
• Purchase & e-commerce
• Keyword Contextual
3RD PARTY
AUDIENCE DATA
STACK
Data Validation & Testing
Data Integrity
Normalizing
Data Engine
HVA/Segment Creation
/Insights
Lookalike
A U D I E N C E
I D E N T I T Y
M AT C H I N G
P L AT F O R M
• CRM & Loyalty
• Sales
• Website & Other owned
channels
• Brand Research / Survey
1ST PARTY
MEASUREMENT
Business Outcomes & Market
Share KPIs
NEXT STEPS : DATA-DRIVEN MARKETING
Media
Channel
Optimization
Re-evaluate
Metrics that
Matter
Build the
Ecosystem
albet.buddahim@gmail.com

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Data Driven Marketing

  • 2. DATA – DRIVEN MARKETING VS. BIG_IDEA-LED MARKETING Consumer Behavior Media Behavior What are key lifestyle changes due to the COVID-19 pandemic? How has media behavior changed due to the lockdowns? Will Inform Content Strategy Media Strategy
  • 3. MOVING FROM REACH TO RELEVANCE R E L E V A N C E R E A C H Driving effectiveness and efficiency of media PRECISION MARKETING Use advanced data signals to inform more precise journey based targeting MASS PERSONALISATION Real time optimisation approach to predict and personalise communications driving improved performance COOKIE BASED Leverage 3rd party cookie pools to deliver basic targeting AUDIENCE CENTRIC Build people-based data back bone using value and propensity scores Where we are Where we want to be
  • 5. How advertisers receive data Cookies Cookies are set on people’s browsers when they visit websites. They enable websites to remember what actions people have previously taken to enhance their experiences. Mobile device identifiers Device identifiers are assigned to mobile devices to help advertisers have better visibility into actions that happen in-app. Customer inputs This is information customers share with brands, such as through registration forms or purchases connected to loyalty cards.
  • 6.
  • 7. Who uses and manages data
  • 8. WHAT IS DATA – DRIVEN MARKETING? BUYING AUDIENCES DATA DRIVEN CREATIVES TECHNOLOGY USE OF CONSUMER DATA
  • 9. Customer – centricity needs Data Audience Segmentation and Targeting:
  • 10. TAGS § Tags are activated when a user does a specific action on its device (E.g. visitsa webpage, watch a video, fill a sample form etc.) § Tags are therefore used to track those actions and report them into analytics tools COOKIES § Cookies are automatically released on a user browser when this user visit a page containing one or several tags § Cookies are made to identify a device, through unique ID. Twooptions: 1. The cookie recognizes the session and treats it as a returning session using the same ID 2. The cookie does not recognize the session and therefore gives it anew unique ID
  • 11. DATA - DRIVEN MARKETING Based on interest and profile dictated by client and agency, generated by Google / Facebook TARGET AUDIENCES Audience will log-in and browse through Facebook, Google, and other platforms USE ONLINE BEHAVIOR DATA Audience will see the ad AD DELIVERY Audience will lead to Conversions Conversions By identifying the right people and using the right tools, the right ads can be shown to convert audiences to customers.
  • 12. We can explore the following opportunities to further optimize and improve our presence in the digital space: PRECISION ADVERTISING SET-UP ● Google Tag Manager ● Google Analytics ● Google Ads ● Google My Business ● Google Search Console ● Youtube ● Facebook Pixel ● Google Merchant Centre ● Facebook Catalog TARGETING: ● Facebook Targeting ● Facebook Lookalike and Remarketing Audience ● Google Multilayered Targeting ● Customer List SETUP FOR SUCCESS DATA - DRIVEN MARKETING
  • 13. Objective: CONVERSION Objective: CONSIDERATION Objective: AWARENESS ● Google Display Ads ● Facebook & Instagram Ads ● Youtube Brand Lift Study ● Youtube In-stream & Bumper Ads ● Facebook Brand Survey ● Responsive Display Ads ● Waze Ads ● Chatbot ● Google Search Ads ● Google Merchant Center ● Google Shopping Ads ● Google Discovery Ads ● Facebook Store List ● Facebook Catalog ● Website Ecommerce ● Enhanced Ecommerce ● Advance Analytics Targeting ● Advanced Bidding Strategies DATA across Path – to – Purchase
  • 14. DATA across Path – to – Purchase PLAY VIDEO
  • 15. Your Website & Social Media GTM | Google Tag Manager DMP | Data Management Platform
  • 16. Data Layers Overview ● Data Layer is used to temporarily hold data. It is a structured format that is understood by Tag Manager to make it easy for you to move that data from your web page or mobile app to tags, triggers, and other variables in Tag Manager
  • 17. Components of Google Tag Manager ● Tag: Tag is code that send data to a system such as Google Analytics. ● Trigger: Trigger listens for certain events, such as clicks, form submissions, or page loads. When an event is detected that matches the trigger definition, any tags that reference that trigger will fire. ● Variable: A variable is a named placeholder for a value that will change, such as a product name, a price value, or a date ● Data layer: Tag manager implements a data layer to temporarily hold values in the client so that they can be used by tags, triggers, and variables.
  • 18. Tags & Triggers ● Tag is snippet of code that executes on a page or mobile app. Tags can serve a variety of uses,such as: ○ Google Marketing Platform Tags ○ Google Analytics Tags ○ Google Ads Conversion Tags ○ Custom HTML / Image Tags ○ 3rd Party Tags ● Tags execute, or fire, in response to events. ○ Events includes loads, button clicks, page scrolls, etc. ● Triggers are defined / created to listen for those events and specify when tags should fire
  • 19. Variables Tag Manager Variables: ○ built-in variables ■ Page Variables ■ Utilities ■ Errors ■ Forms ■ History ■ Scrolling ■ Videos ■ Visibility ○ Custom / User Defined Variables ■ Navigation ■ Page Variables ■ Page Elements ■ Utilities ■ Container Data
  • 20. Tags, Triggers and Variable Layers Set up ● Tag Type ○ Universal Analytics ● Track Type ○ Page Views ● Triggers ○ All Page Views
  • 21. Google Tag Manager Preview & Debug Mode Google Tag Manager Preview and Debug Mode: ○ Google Tag Manager’s preview and debug mode allows you to browse a site on which your container code is implemented as if the current container draft was deployed. This is used to test a container configurations before or after its published. ○ Preview and Debug Mode is connected to tag assistant so the user can inspect which tags fired and in which order.
  • 22.
  • 23. Provides Statistics and Advanced Analytical Tools for search engine digital marketing purposes Tracks data and reporting User actions per event/experience are being tracked, such as: Mobile Device Usage, Page Activities, Behaviors, e-Commerce activities, or customer’s LTV FUNCTIONS 1 KEY BENEFITS Data insights on ads performance, audience, & e-Commerce Audience and user purchase journey can be interpreted through detailed performance and insightings 2 Generates audience signals Generates audience signals for better understanding of customer’s purchase journey 3 Specialized audience remarketing feature Advanced remarketing can be created, such as: 4 ● Abandoned Cart Remarketing ● Add to Cart ● Page visits to another ● Events interactions ● Improved Conversions GOOGLE ANALYTICS
  • 24. Provides Statistics and Advanced Analytical Tools for search engine digital marketing purposes Real time data reports Audience activities and actions can be seen in real time for better understanding of how ads/websites perform FUNCTIONS 5 KEY BENEFITS Ads performance insighting Combined with ads activities, user journey can be understood better through audience signals, thus generating better recommendations 6 Attribution marketing This is a process of determining how effective each media buying channel is at producing the desired advertising outcome. It drives most of the campaign optimization decisions, such as budget allocation and tuning of campaign tactics 7 (Continued) (Continued) GOOGLE ANALYTICS
  • 26. Google My Business is a tool for businesses and organizations designed to Manage Online Presence across Google, including Search and Maps. Improves search visibility Provides detailed information about the business, and its physical location FUNCTIONS 1 KEY BENEFITS Provides detailed insights See the actual performance of the local business locations 2 Keep an eye on the competitor See what your competitors are posting and who is in direct competition for services in your area, allowing you to re-strategize your campaign to put your business ahead of your opponents 3 Customer Communication Provides a way for customers to connect with your business. Customers viewing your listing can now call, message, or leave a review—providing more ways for people to find and reach you. 4 My Business Post These are posts visible on Google My Business, and Google Search 5 GMB | Google My Business
  • 27. Search Console Tools and Reports helps you measure your site’s Search traffic and performance, fix issues, and make your site shine in Google Search results. Search Insights and Reports Provides details on overall performance on how the website traffic performs through search performance and trends FUNCTIONS 1 KEY BENEFITS Fix Errors Provides recommendations on fixing errors to improve performance on Google Organic Search 2 Submit Updated Content to the Google Index Improves Organic Search Results performance through Google’s recommendations and insights 3 Provides Enhancements Enhancements which provides data for enhancements: Site Speed, Mobile Usability, Logos, Products Site Link Search, and Web Tools 4 Google Search Console
  • 28. Collects data that helps you track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on your website Tracks valuable audience actions Tracks Audience who engaged with Facebook Ads for better understanding of customer’s behavior. FUNCTIONS 1 KEY BENEFITS Creates new audiences Website Interactions such as Custom Audience, Lookalike Audience can be used for better Retargeting resulting to better conversions. 2 Garners insights for both current and potential audience Generates a detailed Audience Insights for your current customers, and potential Audiences. 3 Activates Conversion features of Facebook Ads Conversion Feature can be tracked through Website Purchase Tracking. Ads for Conversion will be made possible with Facebook Ads 4 Facebook Pixel
  • 30. TARGETING DATA | SEGMENTATION KPI: Reach, Impressions, Brand Lift, Ad Recall Billable Unit will be cheaper KPI: Clicks, Post Engagements, Landing Page Views, Video Views KPI: Purchases, Lead Generation, Sign-ups Billable Unit will be more expensive with a bigger ROAS By finding out who the target market (audience) is and analyzing their behaviour, we can target the right audience with the right objective and right ad AUDIENCE POOL Generated from target market’s profile, interest and behaviour MID-TIER CUSTOMERS Part of the target market profile Shows interest in your brand and other interests/behaviors related to your brand/category HIGH-VALUE CUSTOMERS Audience actively looking for your brand / products/services in your category OBJECTIVE KPI AUDIENCE
  • 31. TARGETING Likely buy? Vs. Current Buyer? Optimize and expand your reach with similar / lookalike audience and remarketing audience Your Target Lookalike Audience Lookalike Audience + Remarketing
  • 32. All campaigns have 1 adset each for a specific audience ● CORE AUDIENCE – New audience based on interests and behaviours as dictated by client and agency based on brand’s target market. ● SIMILAR / LOOK-ALIKE AUDIENCE – New audience generated by Facebook/Google based on interest and behaviours of people who are likely to lead to conversion as learned from previous campaigns. ● REMARKETING AUDIENCE – Old audience who have already interacted with the brand/ad before – website visitors, previous customers, Facebook fans, etc. who are likely to convert again. ● CRM Data Targeting - Enables direct targeting from CRM list of the customer, which activates look alike / similar audience who shared with the same interest, or behaviour leaning towards conversions. SIMILAR / LOOK-A-LIKE Better than Target Market Audience
  • 34. GOOGLE MULTI - LAYERED TARGETING Targets Multiple Reach on Keywords, Remarketing, Topic and Core Audiences
  • 36. GOOGLE DISPLAY ADS Multiple ads can be shown through Google. Google Ads will be shown in Display Networks all Google-powered websites including Search, Gmail, Youtube, Playstore and many more. Ads will lead to your website
  • 37. YOUTUBE BRAND LIFT STUDY Know your brand impact with customers through Youtube Brand Lift Study. This will be a survey shown before Youtube video plays to test the effectivity of your video ads.
  • 38. YOUTUBE BUMPER & IN-STREAM ADS Make your brand part of your customer’s viewing experience with bumper and in-stream ads. Your video will be shown right before a video starts, ends, or in-between videos on Youtube.
  • 39. FACEBOOK & INSTAGRAM ADS Get your customers attention while their scrolling through social media with Facebook ads. Facebook Ads will be shown to targeted Facebook and Instagram users seamlessly through their feed.
  • 40. FACEBOOK BRAND SURVEY Measure your brand ads’ performance with Facebook Brand Survey. Survey will be shown to people who have seen your ad to test it’s impact on perception, awareness or recall.
  • 42.
  • 43. Search Console Tools and Reports helps you measure your site’s Search traffic and performance, fix issues, and make your site shine in Google Search results. Search Insights and Reports Provides details on overall performance on how the website traffic performs through search performance and trends FUNCTIONS 1 KEY BENEFITS Fix Errors Provides recommendations on fixing errors to improve performance on Google Organic Search 2 Submit Updated Content to the Google Index Improves Organic Search Results performance through Google’s recommendations and insights 3 Provides Enhancements Enhancements which provides data for enhancements: Site Speed, Mobile Usability, Logos, Products Site Link Search, and Web Tools 4 Google Search Console
  • 44. GOOGLE DISCOVERY ADS Discovery campaigns help reach up to 2.9 billion customers across Google feeds to achieve the brand’s performance goals in Google Ads. Multiple Ad placements are available on Youtube, Gmail, and Google Discover Feeds.
  • 45. RESPONSIVE DISPLAY ADS CASE STUDY WITH GOOGLE
  • 46. Data-Driven Marketing | CONSIDERATION
  • 47.
  • 48.
  • 50. GOOGLE SEARCH ADS Connect with the right customers by being the top result on search. Your brand will show up when potential customers search for relevant keywords.
  • 51. SHOPPING ADS GOOGLE MERCHANT CENTER Google Merchant Center makes the store and product information available to shoppers across Google. That means everything about your stores and products is available to customers when they search on a Google property
  • 52. GOOGLE SHOPPING ADS Activation of Google Merchant Center will allow Shopping Ads to show your items to people searching relevant keywords on Google Networks.
  • 53. FACEBOOK STORE LIST The store traffic objective allows you to create and deliver localized Facebook ads to people nearby, and encourage foot traffic to the physical stores. This is used for multiple physical stores.
  • 55. FACEBOOK CATALOG Activation of Facebook Catalog will show your items on you Facebook page as Shop as well as Catalog Ads to show on Facebook and Instagram. This allows for new formats including dynamic ads and collection ads FACEBOOK SHOP DYNAMIC ADS COLLECTION ADS
  • 57. ENHANCED ECOMMERCE Besides Website Purchase - Enhanced Ecommerce will be able to track the customer’s basket order and purchase, which makes revenue and ROI more precise than Average Order Audience will see the ad while browsing online KPI: Reach / Impressions AD DELIVERY All ads will lead to the website landing page KPI: Clicks / Landing Page View LANDING PAGE/DRIVE TO STORE The Thank You page or Order Confirmation page is tagged and marked as the indicator for a web purchase KPI: Conversion / Purchase THANK YOU PAGE THANK YOU PAGE Enhanced Ecommerce will show exactly WHAT ITEMS were sold and HOW MUCH SALES was earned per order BASKET ORDER
  • 58. ENHANCED ECOMMERCE Enhanced Ecommerce Tracking shows Actual Revenue, ROI, and Shopping Behavior Analysis
  • 59. ENHANCED ECOMMERCE Enhanced Ecommerce Tracking shows Actual Revenue, ROI, and Shopping Behavior Analysis
  • 60. ADVANCED ANALYTICS Advanced customer targeting can allow tracking for the following events: Cart Abandonment, Conditional Page Views, Visitors of the page who never purchase, Smart listing, and many others.
  • 61. ADVANCED TARGETING STRATEGIES Remarketing and Similar Audience targeting across platforms: Google Search, Display, and Youtube Custom Audience Targeting Reach even more people through remarketing, similar audience and custom audience targeting
  • 62. ADVANCED BIDDING STRATEGIES Target CPA: (Automated Bidding) Optimized for targeting for conversion at lowest cost per acquisition After hitting a certain amount of campaigns and media spend, you can activate Target Cost Per Acquisition or tCPA. Compared to the readily available Clicks (CPC), using tCPA is more cost-efficient since it will go after high-value customers who complete the customer journey and purchase.
  • 63. ADVANCED BIDDING STRATEGIES Combined Automated and Manual Bid: Increased bidding on Remarketing, + Affinity and Custom Intent Audiences. AUTOMATED AND MANUAL BIDDING: Besides the machine automatically bidding, Katapult also regularly tracks manually to ensure the best possible bid
  • 64. ADVANCED BIDDING STRATEGIES Seasonality BID Adjustments: Increased bid automatically to compete on significant events. SEASONALITY BID ADJUSTMENTS: Increased bids during special occasions, holidays and other events that could lead to more sales.
  • 65. ROAS OPTIMIZATION: MOVE FROM REACH TO RELEVANCE Drive up engagement through more relevant messaging and targeting Retarget high-intent prospects and nudge them to sign-up Mobile Display Audio Remarketing Display Ads PPM Data Framework Personalized Display R e a c h t o R e l e v a n c e Social Ads ENGAGE Connect with High-Value Audiences across high propensity touchpoints CONVERT REACH Messenger Premium Local Publishers Data Collection and Activation
  • 66. FUTURE PROOFING - DATA STRATEGY FRAMEWORK ACTIVATION 1. DIGITAL 2. DATA-DRIVEN TARGETING 3. PRECISION 4. ADDRESSABLE DATA SOURCE ONBOARDI NG PROCESSIN G • Demographic • Psychographic and Life Style • Media Consumption • Brand Preference • Purchase & e-commerce • Keyword Contextual 3RD PARTY AUDIENCE DATA STACK Data Validation & Testing Data Integrity Normalizing Data Engine HVA/Segment Creation /Insights Lookalike A U D I E N C E I D E N T I T Y M AT C H I N G P L AT F O R M • CRM & Loyalty • Sales • Website & Other owned channels • Brand Research / Survey 1ST PARTY MEASUREMENT Business Outcomes & Market Share KPIs
  • 67. NEXT STEPS : DATA-DRIVEN MARKETING Media Channel Optimization Re-evaluate Metrics that Matter Build the Ecosystem