Empolyee 2.0, the holistic co-worker

1. Employee 2.0 The holistic co-worker

2. Roadmap Business 2.0 Next generation Workspace Employee 2.0 Web 2.0

3. Web tools for knowledge workers ECM as toolbox for processes ECM as a toolbox for the co-worker Productivity We need sell through communities We need a website We need an e-shop We need to twist our business model to fit the new tools We need a community as an Intranet 2015 1995 2000 2005 2010 * Web* Web 2.0* Employee 2.0* Business 2.0 Inspiration: Carl Rogers Adoption Curve

4. Process streamlining Involvedness Customers Exploit Collaboration Rationalize Outsourcing / robotic Unique Frequently Suppliers Streamline Competence / Lean Atomize Self service Simplicity

5. Knowledge workers tools Involvedness Sociale networks Management approachResult driven Communication Time & place independent working Innovation &User generated content Unique Frequently Keep information Vital and share Personalization Search & Findability Simplicity

6. The making of knowledge workers tools Involvedness Architecture Usability Change Management Project management Unique Frequently Content Management Organisation Training Infrastructure Simplicity

7. Return on Investment

8. Albert Bengtson Blogg: www.connections.logicalive.com/blogs/albert_bengtson SlideShare: http://www.slideshare.net/albert_bengtson Twitter: albert_bengtson Facebook: www.facebook.com/albert_bengtson LinkedIN: www.linkedin.com/in/albertbengtson Mob.tel.: +46 (0) 767712956 E-mail: albert.bengtson@logica.com