Lotus brand 2012

“Smarter Collaboration:
Integrated Lotus Portfolio”
Ahmed El Khodary | ICS Technical Leader
June, 10th 2012

Agenda
Brand Introduction
Messaging , Real-time collaboration
Enterprise Portals
E-forms
LotusLive
Enterprise Mobile Access

© 2012 IBM Corporation

Existing Realities (“How do I…”)
Improve Efficiency and
Productivity
“We need to make things more efficient, Deliver Responsiveness and
so we do more business, adding to the Reliability at Lower Cost
bottom line.”
“We need to work smarter, using faster
performing and easier to use tools.”

Accelerate Application and
Content Deployment
“It’s about giving certain users the
ability to manage content and
make changes themselves.”


Next generation
Online Meeting
Experience

to access to share

to get in
easy to collaborate

to add others

Ad hoc audio/ video- click to Start Call

Same User experience as Sametime
8.0.2

Multiple names are selected from the
contact list for a video call –
Select “Start Call/Video with Selected
Contact”


Sametime 8.5 Web Instant Messaging Client
• User presence status message
• Contact list
• Adding contacts and groups
• Quick Find for contact list
• Business cards
• Location
• 1 to1 chat
• N-way chat with invitation
• Sending announcements
• Rich text
• Emoticons
• Public IM presence chat via Sametime Gateway
• Click to call (via 3rd party telephony partners)
• Instant Meetings
• Web application integration APIs

Comparison of the Sametime 8.5 meetings clients
Sametime rich client

Integrated with Sametime Connect or Lotus
Notes client

Fast launch into meetings (< 5 seconds)

No need to authenticate again

Drag and drop UI capabilities

Audio video integration

Additional features available

Web browser client

Zero downloads required to attend a meeting
(joining is as easy as going to a Web page)

Authenticated or guest access allowed (eg:
extranet)

Small Java applet starts up on demand if you
want to share your screen


Invite others by dragging Presenter tools – thumbnails
from your buddy list into of slides, laser pointer,
the room annotations, size disply
Set room permissions

Materials stored in the
meeting room library,
which lists all documents
and URLs shared in the
meeting, add poll

Sametime rich client

Quick entry to the
Record and save
meeting room – as easy as
meetings to joining a chat
standard .MOV file
format


Easy to share a document
or your screen
When choosing a
document to share

Document and
screen sharing
integrated into
the same dialog


Meeting recording with audio

Recording
Meeting leader or approved user can
record meeting – both the shared
content and the meeting audio


NEW Audio and Video in Web-based meetings
Standards based implementation means meetings will work with Native and 3rd party audio and video

Browser plug-in installs
Browser plug-in installs
on demand or pre-
on demand or pre-
installed; also supports
installed; also supports
3rd party video integration
3rd party video integration
Call Controls:
Call Controls:
Call and video controls
Call and video controls -- Connect/disconnect
Connect/disconnect
-- Adjust Volume
Adjust Volume
List of participants
List of participants -- Hold/Resume
Hold/Resume
shows connection,
shows connection,
presence and muted Moderator Controls:
Moderator Controls:
presence and muted
status. -- Mute/un-mute all
Mute/un-mute all
status.
-- Mute another person
Mute another person
-- Lock call
Lock call
-- End call for everyone
End call for everyone
-- Hang up participant
Hang up participant
Video Controls:
Video Controls:
-- Show/ hide own
Show/ hide own
video
video
-- Hold/resume
Hold/resume


NEW Richer web-based meetings experience

Click to return to the Meetings open in a
Meetings open in a Jump forward or
Click to return to the Jump forward or
meeting room center new tab or window
new tab or window backwards in the
meeting room center backwards in the
slide deck
slide deck
Create and send
Create and send
polls
polls

Pointer and
Pointer and
highlighters
highlighters


NEW meeting controls & management tools

 Manage access to meeting rooms
– Prevent entry ahead of room owner or manager
– Eject users
– End meeting session for all
 Delete rooms from the server or by owner
– A new tool for administrators

Delete rooms from
Delete rooms from
the server
the server

Click to end the
Click to end the
meeting
meeting


NEW Support for dual A/V adapter integration

Simultaneously connect Sametime to a 3rd party audio and video system
Users select appropriate service for each call or conference
Administrators Manages access to each service via policies

Voice

Audio Bridge
Connector

Video Conferencing
Connector
Sametime
Media Manager

Voice and Video


IBM Sametime® 8.5 software
Find, reach, take action

Online meetings
Video

Voice Mobile

Presence
awareness
Messaging and Instant
IBM Sametime
Messaging

UC Platform

open Telephony Community
security-rich
Collaboration
extensible multi-platform scalable

IBM Sametime family


IBM SAMETIME ENTRY

IBM SAMETIME STANDARD

IBM SAMETIME ADVANCED

IBM SAMETIME UNIFIED TELEPHONY

IBM SAMETIME UNIFIED TELEPHONY LITE


IBM Sametime Unified Telephony
Feature Comparison
IBM Sametime Unified Telephony


Single number service

“On-a-call” presence status

Multiple device support

Contextual Incoming call rules

Transfer calls between devices

Hold, Transfer, merge calls

Visual audio conferencing
IBM Sametime Unified Telephony 
Moderator conf controls
Lite Client

Works with multiple PBXs


Make / receive voice calls from Sametime 8.5.2 a/v client 
Make / receive voice calls from Sametime 8.5.2 a/v
client

Call video endpoints or video MCUs

Call video endpoints or video MCUs

Call telephone endpoints or audio conference bridges

Call telephone endpoints or audio conference bridges

Within a call: mute/unmute, raise/lower volume, start/stop
video, leave call 
Within a call: mute/unmute, raise/lower volume,
start/stop video, leave call

Other features: Click to call, dial through Quickfind or Dial
Pad, view call history 
Other features: Click to call, dial through Quickfind or
Dial Pad, view call history


IBM SAMETIME Advanced


Persistent group chat rooms
1) Users can create, enter, read, and contribute to ongoing chats at any time
2) Users can be alerted to new content, events, and people in the chat room
3) Users can participate from the Sametime Connect client or a browser
4) Persistent chat rooms can be linked to broadcast channels


Real-time broadcast channels
1) Broadcast announcements: real-time alerts are sent to channel subscribers
2) Instant poll: subscribers can create and respond to real-time polls
3) Skill tap: subscribers can find and interact with experts; expert responses can be saved and retrieved
4) Broadcast chat: invite members of a broadcast community to an online group conversation

Location services
1) Server-stored locations
2) Ability to see the last time and location from which an offline colleague was last online


What is “Social” Business Security?
Optimized technologies designed for Social Business

■

─ Powerful content protection and filtering
─ Extend data protection and compliance by easily weaving
protection across your social business platform
─ Supports data protection initiatives
– PCI, HIPAA, SOX, EU Data Protection Act, Japanese, Australian,
and international data privacy regulations

■

─ Internet e-mail encryption solution to anyone, anywhere
─ Automate security without changing business processes,
without complexity for end users or IT

32 © 2012 IBM Corporation
|

Reduce administrative burdens of traditional products with a solution that works with
both Lotus and Microsoft solutions.

Protector understands Social Business!

− Filter confidential or personal information
− Block viruses in files to social business tools
− Create line-of-business filters for inappropriate content
− Empower end-users to keep unwanted content out of
their inbox
− Powerful and flexible content filter policy, anti-spam
and anti-virus engines

|

Integrated Security World class technology

Stopping threats that attempt to exploit
undisclosed vulnerabilitys before
software vendors are able to provide
Deployment Flexibility
a patch by leveraging virtual patch User or PVU Software License
technology.

...works with all e-mail systems!
Virtual Appliance Physical Appliance
| © 2012 IBM Corporation

File Attachment Inspection (aka DLP)
new
■ Able to detect the smallest detail inside emails
(including Documents, Spreadsheets, Presentations
and PDFs)
■ Intelligent enough to not detect “similar” information
─ Out-Of-Box Pattern Matches and Expressions
■ Inspect for “anything”
─ Personally Identifiable Information
─ Financial Information

|

Social Business Integration
■ Protection over standard IBM WebSphere ICAP ®

interface
(Internet Content Adaption Protocol, RFC 3507)
new
─ Real-time File Analysis for Viruses
─ Protection from known and unknown viruses
─ Pro-active alerting to users
■ Planned for Protector “next”
─ Keyword and Regular Expression Support
─ Blog-spam and Wiki filters

|

Content Filtering
■ Empower line of business initiatives

■ Take control of content
─ URLs
─ Languages
─ File Types
─ Unwanted Content
─ Inappropriate
─ Pattern Matching

|

End-User Controls

Gives end users complete control over ALL unwanted e-mail!

Reduce costs on help desks and administrators

■ Objective Spam
─ Pharmaceutical, sexual, stock scams, etc
– IBM Lotus Protector for Mail Security
stops objective spam cold at the gateway

■ Subjective Spam
─ Newsletters, mailing lists, event invitations,
etc
─ IBM Lotus Notes integration lets users block | © 2012 IBM Corporation
subjective spam senders permanently

End-User Integration

See something you don't
want in your inbox?
Block sender forever!
|

Manage blocked messages –
both spam and blocked
senders – right within Notes!


Manage your
blocked senders

Allow senders you trust

30 | © 2012 IBM Corporation

Enhanced End-User Controls
plan

■ Planned for Notes “next”
─ Usability enhancements to
end-user inbox functionality

─ One-Step Block and Delete

─ Choice between blocking a
domain or individual address


Powerful anti-spam and anti-virus protection

"an impressive 99.90% of all spam
emails were blocked....the lack
of missed newsletters shows
that filtering legitimate email is
certainly not a major issue for
the product."
- Martijn Grooten, Virus Bulletin


What does it do?
■ It extends e-mail encryption to the Internet
■ It secures e-mail using the most seamless
encryption available for a given recipient
■ It provides options to recipient for preferred method
of communication
■ It ensures content in transit is not intercepted or
modified
■ It saves money on couriers, certified mail, overnight
delivery, faxes, etc.
|

Notes/Outlook World class technology
integration

Backed and supported
by:

Deployment Flexibility
Per-User Software License

Gatewa
y

Client Physical or Virtual Appliance

Finding the Best User Experience
Protector for Mail Encryption is
intelligent about finding the
best, most seamless encryption
mode for every user
Automated gateway policy
controls

Domino/
Exchange

Notes/ Protector
Outlook for
plan Notes/ Mail
Encryption
Outlook Gateway
■ Planned for Protector “next”
The information on the new product(s) is intended to outline our general product direction and it should not
─ s/MIME Certificate Generation be relied on in making a purchasing decision. The information on the new product is for informational
purposes only and may not be incorporated into any contract. The information on the new product is not a
commitment, promise, or legal obligation to deliver any material, code or functionality. The development,
─ PDF Messenger Secure Reply release, and timing of any features or functionality described for our products remains at our sole
discretion.

IBM Lotus Protector
• Extends e-mail with new security and data protection capabilities
• Works with Notes and Outlook® UI & security model
• Protects both internal and external email traffic
• Integrates Anti-Virus protection into WebSpere ® applications

Security Products

Antispam & Content Collaboration
Antivirus Encryption
Filtering Security

and other messaging
platforms

The information on the new product(s) is intended to outline our general product direction and it should not
be relied on in making a purchasing decision. The information on the new product is for informational
purposes only and may not be incorporated into any contract. The information on the new product is not a
commitment, promise, or legal obligation to deliver any material, code or functionality. 2012 development,
| © The IBM Corporation
release, and timing of any features or functionality described for our products remains at our sole
discretion.

 Lotus Protector is a security platform that is optimized for IBM
customers

 Lotus Protector for Mail Security is a solution that controls all types
of unwanted and confidential content

 Lotus Protector for Mail Encryption extends security to Internet e-
mail addresses


Questions and for more information?

ibm.com/lotus/protector
bm.com/lotus/protecto r/forexchange


How to licenses the Protector family
■ Lotus Protector for mail security
■ Lotus Protector for mail encryption


IBM Lotus Connections 3
 ...is social software, designed to meet the needs of
business.

 ...empowers business professionals to be more
innovative and productive, by helping them identify
and build networks of subject matter experts.

 ...facilitates the creation of vibrant communities of
employees, business partners, and customers where
creative ideas can be exchanged that can foster
increased business growth.

 ...helps teams accomplish their business objectives,
whether they are located locally or distributed
geographically.

Lotus Connections
 Lotus Connections
provides a series of social
capabilities
 They can be used on their
own, or all together, or as
a way to make other
things more social (like
your mobile device, your
e-mail, your portal, etc.)


Profiles

 Quickly find the people and
expertise you need

 Post a status message
informing your network of
what you are doing

 Grow and maintain your
professional network

Respond faster to customers and make better decisions

Communities

 Help people who share
common interests to
exchange and share
information and ideas.

 Use your browser, or Lotus
Sametime, or email software.

 Typically includes a related
blog, forum, member list,
activities, home page, wiki,
files, & bookmarks.

 The community manager
decides if the community is
open to all or to a more
selective group.
Increase sales and customer retention © 2012 IBM Corporation

Wikis

 An easy way to post, share, and
comment on content.

 A place for you and your teams can
collaboratively edit content
– Create wiki pages; enter and edit
content using a rich text editor, adding
HTML, or editing in wiki markup
– Compare wiki page versions
– Subscribe to wiki pages to be notified
of changes
– Organize pages hierarchically
– Recommend, tag, and comment on
pages
– Subscribe to wiki pages to be notified
of changes
– Control and assign read access, write
access, or manager access privileges

Improve efficiency across your organization © 2012 IBM Corporation

Files
 Share documents,
spreadsheets, presentations,
and others without sending
large attachments through e-
mail.
– Tag files so that they're easy to
find; add recommendations and
comments
– Share files with selected
individuals, groups and
communities, or make them public
– View sharing properties, such as
who has shared a file and with
whom, people who have
downloaded files
– Manage versions and allow others
to upload new versions
– Search for text in the title or body
of the file
– Organize files in public or private
folders

Spend less time searching for information © 2012 IBM Corporation

Home Page

 A consolidated, customizable
overview of your social network.
 Use the widgets that are supplied,
or add your own
 Access status updates and content
changes from your network
 Search across all the social
applications
 View recommendations content to
view

Reduce redundant work! © 2012 IBM Corporation

Forums
• Start discussions and exchange
thoughts
• Brainstorm and collect feedback
on new product ideas
• Use stand-alone or integrated
within a Community
• Hold public or private discussions
• Foster question-and-answer
dialogue

Reduce support costs with customer self-help © 2012 IBM Corporation

Social Analytics to Recommend Content and
People
 Personalized, smart
recommendations for the People,
Community and Content you
should know

 Based on your Profile, tags, social
network, and actions

 Found in Home page, Profiles and
Communities

Discover what and who you should know! © 2012 IBM Corporation

Microblogs
• Stay informed and connected
– Inform your colleagues of what you are working on
– Stay informed of what your colleagues are doing
– Pose a question to your network to seek advice
– Post a comment on other people's messages to provide feedback

• Filter by: your network, people you are following, or both

Help to enable a more effective workforce © 2012 IBM Corporation

7

Email Digests Notifications
• Includes option to receive followed
content as an email digest
• Central preferences for how to get
notified about different types of content
• Ability to follow individual content,
people, communities and tags


IBM Connections Family

IBM Connections

IBM Connections Content Edition

IBM Connections Suite


1

Today: disparate user experiences


2

Portal Definition
A well-known point of access to many different resources, presented in a
consistent, integrated and personalized manner.
WebSphere Portal


What is a portal?
A portal is a single point of personalized interaction with the applications,
content and processes, for the user

Content Applications

People Processes


What is a portal?

Other Clients MS Office &
Windows
Presentation Services

Web
Browser

Rich
Clients
Other Clients

Mobile
Client

eForms
Xforms


Integrated Access to People, Processes, and Information
In-Side (b2e) Experience
 Enterprise wide communications
 Common management platform of selected corporate functions
 Branding your way of doing business
 Information management and access

Sell-Side (b2c)
Experience
Buy-Side (b2b)  Customer services
Experience brand management
 Personalized
 Collaborative supply
customer
chain transactions marketing/sales
management
 Multi-channel sales
 Personalized partner Content Applications integration
relationships
 Web based
 Integrated with customer service
supply chain delivery
Processes
applications &
processes People


Web Content Management

 Improved authoring usability:
Welcome page to help new
users get started
Inline Editing for infrequent
users
User-friendly, simpler
templates for entering
content
Full text, attribute and
taxonomy search and
searches within searches
Simplified process for
including personalization
rules in content and layout
New views allow users to
find their content easily
User interface can be
customized easily to
provide tailored experience


Workplace Web Content Management Key Functions

.1!
End-to-End Content Management

in 6
N ew

 Customizable  Simplified  Protection  Deeper  Improved Site
User Interface management of against Broken WebSphere scalability
large and/or Links Portal
 New views  Advanced
multiple sites Integration
 Simplified cache personalization
 Welcome page with libraries
and logging  Single
 Improved site
 Inline authoring  Enhanced administration
 See where searching
control of UI
 New search content and experience
content and
other assets are  WebSphere
 Rich text editor asset  Accessibility
being used clustering
enhancements deployment
support  CSS support


In Line Editing
2. Select Edit

1. Item needs update

3. Make changes,
save and close.
4. See
changed
content
(image)

Site Wizard Goals
 Make site creation easy!

 Put more power and control into the hands of the business user
– Without requiring technical skills

 Lower total cost of ownership (TCO) for the Portal Administrator
– Frees them from some day-to-day administrative tasks

 Leverages use of single platform to host virtual sites
– Make it easier to quickly generate “micro sites” for new groups of users

 Improve ability for Portal to be used to host trial and demo sites, with the
ability to download and reuse configuration in other installations


Virtual Portals

 Virtual Portals is a concept that allows you to host multiple logical portals on
a single, clustered Portal installation
 Benefits of using a Virtual Portal –
 Allows a single or shared infrastructure to support several diverse end user groups
 Provides greater value from hardware or software that is not used to it’s full potential
 Reduce administration effort and allow for quicker deployment of new portals within the
existing infrastructure
 VPs scale horizontally as number of users increase; it is not a function of number of VPs
 Allow virtual portal identification by the hostname or a path segment
 Example: www.myVP1.ibm.com, www.myVP2.ibm.com
 Configurable per VP if identification is encoded as part of the hostname or the path

Portal Environment
www.EastRegion.com www.Marketing.com
www.Marketing.com www.Product.com
www.Product.com
www.EastRegion.com
Portal
Portal Portal
Portal Portal
Portal


User-driven Process Integration: Click to Action

Helps users
connect
applications
more easily.

Clicking in
one portlet
sends data
to others;
works by
matching
data types to
portlet
actions.


Portal Security
J2EE App

mohamed

WebSphere password
Portal
Portal Login
Userid Inventory
mohamed
Password mohamed mohamed
ACL-
password password inventory
Roles
Budget
memad
travel

LDAP
Directory
Users
Groups

Portlet Security and Credential Vault
J2EE App

mohamed

WebSphere password
Portal
WebSphere Portal
Welcome mohamed Inventory

mohamed mohamed
mohamed
password inventory inventory

Budget
memad
travel
Credential Vault

Application Inventory Budget
Userid mohamed memad
Password inventory travel


Personalization

 Match users to the best
content for their interests
and needs

 Business experts create
the rules for classifying
users and selecting
content

 Campaign manager
applies special rules
during specific time
periods


Portal product family

IBM WEBSPHERE PORTAL EXPRESS

IBM WEBSPHERE PORTAL SERVER

IBM WEBSPHERE PORTAL ENABLE

IBM WEBSPHERE PORTAL EXTEND


IBM Lotus Forms
IBM® Workplace Forms™ helps
reduce the time, costs and problems
inherent to manual, paper-based
forms processes.

Providing far more than simple
electronic print and fill capabilities,
IBM Workplace Forms aids in
streamlining and automating end-to-
end business processes that are
initiated by forms.


Lotus Forms: E-Form Components
Presentation Layer
 Guided-interview process option (Wizard
driven)

User Interface Flexibility
 Multiple “views” on the same data

 Data/Rules-driven “views”


Presentation Layer

Business Logic
 Capture forms processes in the form
 Integrate business process workflows



Presentation Layer

Business Logic

Data Instances
 Based on W3C XForms specification

 Multiple XML payloads for integration

 Validate against external XML Schemas


Presentation Layer

Business Logic

Data Instances

File Attachments
 Capture complete transaction

 Supplemental or associated e-forms

 MS Office, videos, faxes, etc.



Presentation Layer

Business Logic

Digital Signatures in Secure “E-Envelope”
Data Instances
 Sign multiple, overlapping sections or complete
form

 Use built-in signing, digital certificates or signing
pads

 Significantly smaller file sizes compared to File Attachments
proprietary binary formats


Browser-based and rich client forms

IBM Workplace Forms Viewer
Embedded in a Web Browser
(Also runs stand-alone without
browser)

IBM Workplace Webforms Server
Browser-only rendition of XHTML


04

The IBM Forms Component Overview FileNet
P8
Websphere
Process
Server

IBM Forms WID/
WBM
Services Platform
Websphere Application
Server
DB2

IBM Forms Webform Websphere Portal
Server
A Web 2.0 client for inside
or outside the corporate
firewall

IBM Forms API
Allows your Web
IBM Forms with application to
Workflow manipulate IBM Forms
Human centric workflow for IBM Forms
electronic forms routing Designer
IBM Forms Viewer An Eclipse-based,
A rich client for mobile drag-and-drop forms
or disconnected users editor.


Expanding the capabilities of IBM Forms
IBM Forms solutions complement each other to cover the entire spectrum of
e-forms solutions for social business.

Data-centric Document-centric
Solutions Solutions
Delivering Complete
Web Solutions

Forms Experience Builder Server, Viewer & Designer

 Engaging user experiences  “Like paper” forms for the web
 Web-based tooling  Intelligent documents
 Records are data-centric IBM Forms 8.0  End-to-end XML solutions
 High volume throughput Suite
 Digitally signed records


IBM Forms offering

IBM FORMS SERVER

IBM FORMS DESIGNER

IBM FORMS VIEWER


What’s in the Smartcloud for Social Business portfolio?

Web conferencing Collaboration Messaging

IBM SmartCloud Meetings IBM SmartCloud Engage IBM SmartCloud Notes
service, integrating Web, audio- and service, providing file sharing, Web service, providing Lotus Notes
videoconferencing conferencing, instant messaging, social software as a hosted service
networking and project management
IBM SmartCloud iNotes®
IBM SmartCloud Events IBM SmartCloud Connections service, providing security-rich, Web-
service, helping you create, host and service, integrating your business network based messaging, calendaring and
manage online conferences with file sharing, instant messaging and social contact management
networking

www.ibmcloud.com/social


Lotus Solutions for Blackberry
 Lotus Notes eMail,
Calender & PIM
 SAP (Alloy) Workflow
 Lotus Sametime
 Lotus Quickr
 LotusLive Meetings
 xPages
 Mobile Portal
 Lotus Symphony Files


iPhone Solutions from Lotus
 Lotus Traveler - PIM
 Lotus Notes Traveler
Companion*
 Lotus iNotes
 Lotus Sametime
 Mobile Portal
 xPages
 LotusLive Meetings
 SnappFiles** - Quickr
 Voyager – IBM Custom
Expense Reporting

*Reads Ecrypted email on iPhone (First in industry)
** From Business Partner

iPad Support – Out of the Box


iPad – Lotus Notes Traveler eMail


iPad – Lotus Notes Traveler Calendar


iPad – Lotus Notes Traveler Contacts


Mobility Support
otus Notes Traveler on Android Custom Solutions on Android
coming by the end of 2H2010


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