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CASE STUDY

          © LOUIS COHEN, LAWRENCE
          MANION & KEITH MORRISON




       STRUCTURE OF THE CHAPTER
•    What is a case study?
•    Generalization in case study
•    Reliability and validity in case studies
•    What makes a good case study researcher?
•    Examples of kinds of case study
•    Why participant observation?
•    Planning a case study
•    Data in case studies
•    Recording observations
•    Writing up a case study




                                                1
WHAT IS A CASE STUDY?
•    A case study is a specific, holistic, often
     unique instance that is frequently designed
     to illustrate a more general principle;
•    The study of an instance in action;
•    The study of an evolving situation;
•    Case studies portray ‘what it is like’ to be in
     a particular situation;
•    Case studies often include direct
     observations (participant and non-
     participant) and interviews.




              WHAT IS A CASE?

• A person;
• A group;
• An organization;
• An event;




                                                       2
ELEMENTS OF CASE STUDY
•  Rich, vivid and holistic description (‘thick
   description’) and portrayal of events,
   contexts and situations through the eyes of
   participants (including the researcher);
•  Contexts are temporal, physical,
   organizational, institutional, interpersonal;
•  Combination of description, analysis and
   interpretation;
•  Focus on actors and participants;
•  Let the data speak for themselves (don’t
   over-interpret).




         TYPES OF CASE STUDY
•  Exploratory (pilot);
•  Descriptive (e.g. narrative);
•  Explanatory.

•  Intrinsic case studies:
  –  (to understand the case in question);
•  Instrumental case studies
  –  (examining a particular case to gain insight into an
     issue or theory);
•  Collective case studies
  –  (groups of individual studies to gain a fuller
     picture).




                                                            3
DESIGNS IN CASE STUDY
•  Single-case design
  –  a critical case, an extreme case, a unique case, a
     representative or typical case, a revelatory case (an
     opportunity to research a case heretofore unresearched.
•  Embedded, single-case design
  –  more than one ‘unit of analysis’ in the design,
  –  e.g. a study of school might also focus on classes,
     teachers, students, parents, and each of these might
     require different data collection instruments.
•  Multiple-case design
  –  comparative case studies within an overall piece of
     research, or replication case studies.
•  Embedded multiple-case design
  –  different sub-units in each of the different cases,
  –  a range of instruments used for each sub-unit, and each
     is kept separate to each case.




   KEY QUESTIONS IN CASE STUDY
•  What exactly is the case(s)?
•  How are cases identified and selected?
•  What kind of case study is this (what is its
   purpose)?
•  What is reliable evidence?
•  What is objective evidence?
•  What is an appropriate selection to include
   from the wealth of generated data?
•  What is a fair and accurate account?
•  Under what circumstances is it fair to take
   an exceptional case or a critical event?
•  What kind of sampling is most appropriate?




                                                               4
KEY QUESTIONS IN CASE STUDY
 •  To what extent is triangulation required and
    how will this be addressed?
 •  What is the nature of the validation process
    in the case study?
 •  How will the balance be struck between
    uniqueness and generalization?
 •  What is the most appropriate form of writing
    up and reporting the case study?
 •  What ethical issues are exposed in
    undertaking the case study?




         DATA IN CASE STUDIES
•  Observations (structured to
   unstructured);
•  Field notes;
•  Interviews (structured to
   unstructured);
•  Documents;
•  Numbers.




                                                   5
TRIANGULATION
•  Data source triangulation
  –  researcher looks for the data to remain the same
     in different contexts;
•  Investigator triangulation
  –  several investigators examine the same
     phenomenon;
•  Theory triangulation
  –  investigators with different view points interpret
     the same results; and
•  Methodological triangulation
  –  one approach is followed by another, to increase
     confidence in the interpretation




         ROLE OF RESEARCHER
             (Stake, 1995)


    TEACHER

            ADVOCATE

                    EVALUATOR

                             BIOGRAPHER

                                    INTERPRETER




                                                          6
STRENGTHS OF CASE STUDIES

•  Can establish cause and effect;
•  Rooted in real contexts;
•  Regard context as determinant of
   behaviour;
•  The whole is more than the sum of the
   parts (holism);
•  Strong on reality;
•  Recognize and accept complexity,
   uniqueness and unpredictability;




    STRENGTHS OF CASE STUDIES

•  Lead to action (link to action research);
•  Can focus on critical incidents;
•  Written in accessible style and are
   immediately intelligible;
•  Practicable (can be done by a single
   researcher);
•  Can permit generalizations and application to
   similar situations;




                                                   7
GENERALIZATION IN CASE STUDY

•  From the single instance to the class of
   instances;
•  From features of the single case to
   classes with the same features;
•  From the single features of part of the
   case to the whole of the case;
•  From a single case to a theoretical
   extension or theoretical generalization.




        RELIABILITY AND VALIDITY IN
              CASE STUDIES
   •    Construct validity
   •    Internal validity
   •    External validity
   •    Concurrent validity
   •    Convergent validity
   •    Ecological validity
   •    Reliability
   •    Avoidance of bias

        THE NEED FOR A CHAIN OF EVIDENCE




                                              8
A GOOD CASE STUDY RESEARCHER
          MUST BE . . .
•  An effective questioner, listener and prober
•  An effective observer
•  Able to make informed inferences
•  Adaptable to changing situations
•  Versed in research methods
•  Able to collate and synthesize data
•  Able to maintain confidences and to act with
   discretion and confidentiality
•  Versed in relevant subject knowledge




 WHY PARTICIPANT OBSERVATION?
•  Observation studies are superior to experiments
   and surveys when data are being collected on non-
   verbal behaviour.
•  Investigators can discern ongoing behaviour as it
   occurs and are able to make appropriate notes
   about its salient features.
•  Researchers can develop more intimate and
   informal relationships with those they are observing,
   and in natural environments.
•  Case study observations are less reactive than
   other types of data-gathering methods.
•  Direct observation is faithful to the real-life, in situ
   and holistic nature of a case study.




                                                              9
PLANNING A CASE STUDY

CONSIDER:
•  The particular circumstances of the
    case:
   –  The possible disruption to individual
      participants that participation might
      entail;
   –  Negotiating access to people;
   –  Negotiating ownership of the data;
   –  Negotiating release of the data.




        PLANNING A CASE STUDY
CONSIDER:
•  The conduct of the study including:
   –  The use of primary and secondary sources;
   –  The opportunities to check data;
   –  Triangulation;
   –  Peer and respondent validation;
   –  Reflexivity;
   –  Data collection methods;
   –  Data analysis and interpretation;
   –  Theory generation;
   –  Writing the report
•  Consequences of the research (and for whom).




                                                  10
STAGES IN CASE STUDY

•  Start with a wide field of focus;
•  Progressive focusing;
•  Draft interpretation/report (avoid
   generalizing too early).




     CONTINUA OF DATA IN CASE
             STUDIES
  QUALITATIVE                   QUANTITATIVE


    NATURAL                       ARTIFICIAL


 UNSTRUCTURED                    STRUCTURED


   NARRATIVE                       NUMERIC


  JOURNALISTIC                    STATISTICAL




                                                11
DATA TYPES IN CASE STUDY
•  Documents
•  Archival records
•  Interviews
•  Direct observation
•  Participant observation
•  Physical artifacts
•  Actual data gathered, recorded and
   organized by entry, and the
   researcher’s ongoing analysis/report/
   comments/narrative on the data.




     RECORDING OBSERVATIONS
•  Record the notes as quickly as possible
   after observation.
•  Discipline yourself to write notes quickly.
•  Dictating rather than writing is acceptable.
•  Word-processing field notes is vastly
   preferable to handwriting.
•  Keep backup copies of field notes.
•  The notes ought to be full enough
   adequately to summon up for one again,
   months later, a reasonably vivid picture of
   any described event.




                                                  12
WRITING UP A CASE STUDY
•  Executive summary followed by detail.
•  A prose account is provided, interspersed with
   relevant figures, tables, emergent issues, analysis and
   conclusion.
•  Examine the same case through two or more lenses
   (e.g. explanatory, descriptive, theoretical).
•  Follow a simple sequence or chronology, interspersed
   with commentaries, interpretations and explanations.
•  Have a structure that follows theoretical constructs or
   a case that is being made.
•  Order by main issues.
•  Consider rival explanations.




     PROBLEMS WITH CASE STUDIES

 •  Difficult to organize;
 •  Limited generalizability;
 •  Problems of cross-checking;
 •  Risk of bias, selectivity and subjectivity;




                                                             13
AN EXAMPLE OF A CASE STUDY:
          LEARNING TO LABOUR
             Willis, P. (1977)
   Purpose: to find out how working class kids
   get working class jobs and others let them
Considerations:
•  the need to link macro and micro sociology;
•  The need to analyze schooling in terms of
   macro-constraints and human agency
•  The need to see schools as sites of contestation,
   resistance and struggle in both a micro and
   macro sense.




                  PROCEDURE

(a)  Ethnographic study of a group of males in their
     final year of school and then in their first year
     beyond school, working in factories and other
     short-term, manual employment
(b)  Study of their behaviour in school and how it
     feeds into their choice of post-school
     occupations




                                                         14
ELEMENTS OF LADS’ CULTURE
  •  Opposition to authority and rejection of
     conformity: clothing; smoking and lying;
     drinking;
  •  Celebration of the informal group;
  •  Excitement is out of school;
  •  Rejection of the literary tradition;
  •  Sexism;
  •  Racism.




          SHOP-FLOOR CULTURE
•  Masculine chauvinism – sexism;
•  Attempt to gain informal control of the work
   process;
•  Rejection of the conformists in the factory;
•  Rejection of ‘theory’ and certification;
•  Rejection of the coercion which underlines the
   teaching paradigm;
•  Shirking work/absenteeism/taking time off;
•  No break on the taboo of informing;
•  Speaking up for yourself;
•  Present oriented;
•  Rejection of mental labour and celebration of
   manual labour.




                                                    15
MAIN FINDINGS
•  The behaviours and values which the lads sought
   and practised in school lead them into choosing
   deliberately and positively those post-school
   occupations that reinforce and let them practise
   these behaviours and values;
•  There is a continuity between the lads’ life styles at
   school and their life styles out of school and post-
   school;
•  The need for immediate cash, immediate
   gratification, anti-authority behaviour, chauvinism,
   rejection of mental labour, and celebration of the
   informal group find expression in school and post-
   school.




                  CONCLUSION


  Working class kids get working class jobs
  because that is what they choose and what
  they are driven to choose by the values that
  they hold.




                                                            16

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Case Study Research Guide

  • 1. CASE STUDY © LOUIS COHEN, LAWRENCE MANION & KEITH MORRISON STRUCTURE OF THE CHAPTER •  What is a case study? •  Generalization in case study •  Reliability and validity in case studies •  What makes a good case study researcher? •  Examples of kinds of case study •  Why participant observation? •  Planning a case study •  Data in case studies •  Recording observations •  Writing up a case study 1
  • 2. WHAT IS A CASE STUDY? •  A case study is a specific, holistic, often unique instance that is frequently designed to illustrate a more general principle; •  The study of an instance in action; •  The study of an evolving situation; •  Case studies portray ‘what it is like’ to be in a particular situation; •  Case studies often include direct observations (participant and non- participant) and interviews. WHAT IS A CASE? • A person; • A group; • An organization; • An event; 2
  • 3. ELEMENTS OF CASE STUDY •  Rich, vivid and holistic description (‘thick description’) and portrayal of events, contexts and situations through the eyes of participants (including the researcher); •  Contexts are temporal, physical, organizational, institutional, interpersonal; •  Combination of description, analysis and interpretation; •  Focus on actors and participants; •  Let the data speak for themselves (don’t over-interpret). TYPES OF CASE STUDY •  Exploratory (pilot); •  Descriptive (e.g. narrative); •  Explanatory. •  Intrinsic case studies: –  (to understand the case in question); •  Instrumental case studies –  (examining a particular case to gain insight into an issue or theory); •  Collective case studies –  (groups of individual studies to gain a fuller picture). 3
  • 4. DESIGNS IN CASE STUDY •  Single-case design –  a critical case, an extreme case, a unique case, a representative or typical case, a revelatory case (an opportunity to research a case heretofore unresearched. •  Embedded, single-case design –  more than one ‘unit of analysis’ in the design, –  e.g. a study of school might also focus on classes, teachers, students, parents, and each of these might require different data collection instruments. •  Multiple-case design –  comparative case studies within an overall piece of research, or replication case studies. •  Embedded multiple-case design –  different sub-units in each of the different cases, –  a range of instruments used for each sub-unit, and each is kept separate to each case. KEY QUESTIONS IN CASE STUDY •  What exactly is the case(s)? •  How are cases identified and selected? •  What kind of case study is this (what is its purpose)? •  What is reliable evidence? •  What is objective evidence? •  What is an appropriate selection to include from the wealth of generated data? •  What is a fair and accurate account? •  Under what circumstances is it fair to take an exceptional case or a critical event? •  What kind of sampling is most appropriate? 4
  • 5. KEY QUESTIONS IN CASE STUDY •  To what extent is triangulation required and how will this be addressed? •  What is the nature of the validation process in the case study? •  How will the balance be struck between uniqueness and generalization? •  What is the most appropriate form of writing up and reporting the case study? •  What ethical issues are exposed in undertaking the case study? DATA IN CASE STUDIES •  Observations (structured to unstructured); •  Field notes; •  Interviews (structured to unstructured); •  Documents; •  Numbers. 5
  • 6. TRIANGULATION •  Data source triangulation –  researcher looks for the data to remain the same in different contexts; •  Investigator triangulation –  several investigators examine the same phenomenon; •  Theory triangulation –  investigators with different view points interpret the same results; and •  Methodological triangulation –  one approach is followed by another, to increase confidence in the interpretation ROLE OF RESEARCHER (Stake, 1995) TEACHER ADVOCATE EVALUATOR BIOGRAPHER INTERPRETER 6
  • 7. STRENGTHS OF CASE STUDIES •  Can establish cause and effect; •  Rooted in real contexts; •  Regard context as determinant of behaviour; •  The whole is more than the sum of the parts (holism); •  Strong on reality; •  Recognize and accept complexity, uniqueness and unpredictability; STRENGTHS OF CASE STUDIES •  Lead to action (link to action research); •  Can focus on critical incidents; •  Written in accessible style and are immediately intelligible; •  Practicable (can be done by a single researcher); •  Can permit generalizations and application to similar situations; 7
  • 8. GENERALIZATION IN CASE STUDY •  From the single instance to the class of instances; •  From features of the single case to classes with the same features; •  From the single features of part of the case to the whole of the case; •  From a single case to a theoretical extension or theoretical generalization. RELIABILITY AND VALIDITY IN CASE STUDIES •  Construct validity •  Internal validity •  External validity •  Concurrent validity •  Convergent validity •  Ecological validity •  Reliability •  Avoidance of bias THE NEED FOR A CHAIN OF EVIDENCE 8
  • 9. A GOOD CASE STUDY RESEARCHER MUST BE . . . •  An effective questioner, listener and prober •  An effective observer •  Able to make informed inferences •  Adaptable to changing situations •  Versed in research methods •  Able to collate and synthesize data •  Able to maintain confidences and to act with discretion and confidentiality •  Versed in relevant subject knowledge WHY PARTICIPANT OBSERVATION? •  Observation studies are superior to experiments and surveys when data are being collected on non- verbal behaviour. •  Investigators can discern ongoing behaviour as it occurs and are able to make appropriate notes about its salient features. •  Researchers can develop more intimate and informal relationships with those they are observing, and in natural environments. •  Case study observations are less reactive than other types of data-gathering methods. •  Direct observation is faithful to the real-life, in situ and holistic nature of a case study. 9
  • 10. PLANNING A CASE STUDY CONSIDER: •  The particular circumstances of the case: –  The possible disruption to individual participants that participation might entail; –  Negotiating access to people; –  Negotiating ownership of the data; –  Negotiating release of the data. PLANNING A CASE STUDY CONSIDER: •  The conduct of the study including: –  The use of primary and secondary sources; –  The opportunities to check data; –  Triangulation; –  Peer and respondent validation; –  Reflexivity; –  Data collection methods; –  Data analysis and interpretation; –  Theory generation; –  Writing the report •  Consequences of the research (and for whom). 10
  • 11. STAGES IN CASE STUDY •  Start with a wide field of focus; •  Progressive focusing; •  Draft interpretation/report (avoid generalizing too early). CONTINUA OF DATA IN CASE STUDIES QUALITATIVE QUANTITATIVE NATURAL ARTIFICIAL UNSTRUCTURED STRUCTURED NARRATIVE NUMERIC JOURNALISTIC STATISTICAL 11
  • 12. DATA TYPES IN CASE STUDY •  Documents •  Archival records •  Interviews •  Direct observation •  Participant observation •  Physical artifacts •  Actual data gathered, recorded and organized by entry, and the researcher’s ongoing analysis/report/ comments/narrative on the data. RECORDING OBSERVATIONS •  Record the notes as quickly as possible after observation. •  Discipline yourself to write notes quickly. •  Dictating rather than writing is acceptable. •  Word-processing field notes is vastly preferable to handwriting. •  Keep backup copies of field notes. •  The notes ought to be full enough adequately to summon up for one again, months later, a reasonably vivid picture of any described event. 12
  • 13. WRITING UP A CASE STUDY •  Executive summary followed by detail. •  A prose account is provided, interspersed with relevant figures, tables, emergent issues, analysis and conclusion. •  Examine the same case through two or more lenses (e.g. explanatory, descriptive, theoretical). •  Follow a simple sequence or chronology, interspersed with commentaries, interpretations and explanations. •  Have a structure that follows theoretical constructs or a case that is being made. •  Order by main issues. •  Consider rival explanations. PROBLEMS WITH CASE STUDIES •  Difficult to organize; •  Limited generalizability; •  Problems of cross-checking; •  Risk of bias, selectivity and subjectivity; 13
  • 14. AN EXAMPLE OF A CASE STUDY: LEARNING TO LABOUR Willis, P. (1977) Purpose: to find out how working class kids get working class jobs and others let them Considerations: •  the need to link macro and micro sociology; •  The need to analyze schooling in terms of macro-constraints and human agency •  The need to see schools as sites of contestation, resistance and struggle in both a micro and macro sense. PROCEDURE (a)  Ethnographic study of a group of males in their final year of school and then in their first year beyond school, working in factories and other short-term, manual employment (b)  Study of their behaviour in school and how it feeds into their choice of post-school occupations 14
  • 15. ELEMENTS OF LADS’ CULTURE •  Opposition to authority and rejection of conformity: clothing; smoking and lying; drinking; •  Celebration of the informal group; •  Excitement is out of school; •  Rejection of the literary tradition; •  Sexism; •  Racism. SHOP-FLOOR CULTURE •  Masculine chauvinism – sexism; •  Attempt to gain informal control of the work process; •  Rejection of the conformists in the factory; •  Rejection of ‘theory’ and certification; •  Rejection of the coercion which underlines the teaching paradigm; •  Shirking work/absenteeism/taking time off; •  No break on the taboo of informing; •  Speaking up for yourself; •  Present oriented; •  Rejection of mental labour and celebration of manual labour. 15
  • 16. MAIN FINDINGS •  The behaviours and values which the lads sought and practised in school lead them into choosing deliberately and positively those post-school occupations that reinforce and let them practise these behaviours and values; •  There is a continuity between the lads’ life styles at school and their life styles out of school and post- school; •  The need for immediate cash, immediate gratification, anti-authority behaviour, chauvinism, rejection of mental labour, and celebration of the informal group find expression in school and post- school. CONCLUSION Working class kids get working class jobs because that is what they choose and what they are driven to choose by the values that they hold. 16