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MAKING BETTER CHOICES IN TODAY'S COMMUNICATION ENVIRONMENT
TIME SPENT…
HRS/WK
 14

 12

 10

  8

  6

  4

  2

  0
         Watching TV (offline)   Using the Internet
TIME SPENT…
HRS/WK
 14

 12

 10

  8

  6

  4

  2

  0
         Watching TV (offline)                           Using the Internet


                    FORRESTER, “UNDERSTANDING THE CHANGING NEEDS OF THE US ONLINE CONSUMER,” 2010
% OF U.S. ADULTS WHO                  % WHO HAVE USED
     OWN A CELL PHONE               CELL PHONE TO TAKE A PHOTO




            82%                                   76%




% WHO HAVE USED CELL PHONE TO      % WHO HAVE USED CELL PHONE
   SEND/RECEIVE A TXT MSG            TO ACCESS THE INTERNET




            72%                                    34%




                                PEW INTERNET RESEARCH 2010 MOBILE ACCESS SURVEY
WORD OF MOUTH/REFERRAL
                         MOST EFFECTIVE

                         MOST DEPENDENT
                         ON RELATIONSHIPS



     DIRECT SALES

  ONE-TO-ONE/EVENTS

          PR
                         LEAST DEPENDENT
                         ON RELATIONSHIPS
     ADVERTISING         LEAST EFFECTIVE
• amplifier
LINKEDIN

SOCIAL MEDIA   TWITTER

               DISCUSSION BOARDS

               BLOGS
 FACEBOOK
               YOUTUBE

               AND THOUSANDS
               OF OTHER OPTIONS
YOUR MAMA DON’T TEXT…


COMMUNICATION IS CHANGING—AND THE
AUDIENCE IS MORE FRAGMENTED THAN EVER BEFORE

HOW SHOULD YOUR CO-OP RESPOND? PRIORITIZE
AND ALIGN WITH YOUR AUDIENCE’S NEEDS

GET GOOD AT SAYING NO TO THINGS THAT AREN’T
PRIORITIES, LISTEN TO YOUR MEMBERS TO
UNDERSTAND THEIR NEEDS, AND ADAPT AS THINGS
CONTINUE TO CHANGE
THANKS!
                                AJJULIANO@GMAIL.COM
                                        (260) 615.3426

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1. FLICKR/IMG_1898.JPG/TANTEK ÇELIK
3. FLICKR/ CELL PHONE/SIMPLERICH
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9. FLICKR/TOO LOUD/ROGIRO
10. FLICKR/TWINS (PART 1)/NAOMI CAMPBELL
12. FLICKR/THREE LADIES IN CONVERSATION/AKUPPA JOHN WIGHAM
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Your Mama Don't Text and Your Daddy Just Got Rick Roll'd: Making Better Choices in Today's Communication Environment

  • 1. MAKING BETTER CHOICES IN TODAY'S COMMUNICATION ENVIRONMENT
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  • 5. TIME SPENT… HRS/WK 14 12 10 8 6 4 2 0 Watching TV (offline) Using the Internet
  • 6. TIME SPENT… HRS/WK 14 12 10 8 6 4 2 0 Watching TV (offline) Using the Internet FORRESTER, “UNDERSTANDING THE CHANGING NEEDS OF THE US ONLINE CONSUMER,” 2010
  • 7. % OF U.S. ADULTS WHO % WHO HAVE USED OWN A CELL PHONE CELL PHONE TO TAKE A PHOTO 82% 76% % WHO HAVE USED CELL PHONE TO % WHO HAVE USED CELL PHONE SEND/RECEIVE A TXT MSG TO ACCESS THE INTERNET 72% 34% PEW INTERNET RESEARCH 2010 MOBILE ACCESS SURVEY
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  • 11. WORD OF MOUTH/REFERRAL MOST EFFECTIVE MOST DEPENDENT ON RELATIONSHIPS DIRECT SALES ONE-TO-ONE/EVENTS PR LEAST DEPENDENT ON RELATIONSHIPS ADVERTISING LEAST EFFECTIVE
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  • 27. YOUR MAMA DON’T TEXT… COMMUNICATION IS CHANGING—AND THE AUDIENCE IS MORE FRAGMENTED THAN EVER BEFORE HOW SHOULD YOUR CO-OP RESPOND? PRIORITIZE AND ALIGN WITH YOUR AUDIENCE’S NEEDS GET GOOD AT SAYING NO TO THINGS THAT AREN’T PRIORITIES, LISTEN TO YOUR MEMBERS TO UNDERSTAND THEIR NEEDS, AND ADAPT AS THINGS CONTINUE TO CHANGE
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  • 29. THANKS! AJJULIANO@GMAIL.COM (260) 615.3426 IF YOU ENJOYED THIS PRESENTATION, PLEASE RECOMMEND ME ON
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