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Program Contents




                             Syllabus for
       MBA PROGRAM (Annual System)
      (Masters in Business Administration)




      Faculty of Management & Administrative Sciences
             University of Sargodha



Department of Business Administration, Faculty of Management & Administrative
Sciences (UOS)
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                               CONTENTS
   No.       Contents                                                      Page

    01       Introduction                                                   02

    02       Admission Eligibility Criteria                                 02

    02       Degree Awarding Requirement                                    03

    03       Course Description of Program                                  03

    04       Syllabus with detailed course outlines                         04




Department of Business Administration, Faculty of Management & Administrative
Sciences (UOS)
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MBA
(Masters Of Business Administration)

2 Years Degree Program (Annual System)

     1.    INTRODUCTION:

Master of Business Administration (MBA) program aims at producing well-trained
Business graduates who have capacity for independent thought and work, as well as for
teamwork. There has always been a great demand for Marketing, accounting and finance
executives and Corporate Auditors. The emerging global scenario has compelled the
Commerce and Industry to look for a new breed of business graduates capable of
responding to the market demands. The innovative MBA program develops critical and
conceptual thinking skills in the participants. It also provides them exposure of cutting-
edge business/industrial issues being faced by the real world and provides their solutions.
The program has been devised keeping in view the current market needs, economy
requirements and the globalization demands of Trade & Commerce.

2.        ELIGIBILITY CRITERIA:

          2.1 Qualifications:

          Candidates having a B.Com or BBA (02-years) or B.A/B.Sc. (two year) with
Mathematics or Statistics or Economics as an elective course and the candidates having
professional degrees with 04 year duration are eligible to apply for admission in MBA.

          The candidates must have at least 45% marks to apply for admission to the
program.




Department of Business Administration, Faculty of Management & Administrative
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3.     DEGREE AWARDING REQUIREMENTS:

       3.1 Course Work.

       Minimum Pass percentage for each course shall be 40% provided that for
completion of degree program aggregate of 45% marks shall be required.

       3.2 Internship

       Students enrolled in MBA Annual System will be required to do an internship of
6 to 8 weeks duration in any commercial/Industrial organization and submit the
Internship report for evaluation in final oral examination. The external examiner/s for
this purpose shall be appointed by the University. Minimum passing marks for oral
examination shall be 45%.

       3.3 Final Oral Examination/Viva Voce

       Students fulfilling the requirements mentioned at 3.1 and 3.2 shall be eligible for
appearing in final Oral Examination. The external examiner/s for oral evaluation / viva
voce shall be appointed by the University. Those who will be declared pass in the oral
examination will be awarded the degree of MBA.




4.     COURSE DESCRIPTION OF THE ANNUAL PROGRAME:

       The MBA Program shall comprise on two years duration. The first year shall
comprise on 11 courses of 100 marks each. In the Second year 10 courses shall be
taught. At the end of program oral examination relating to degree/internship of 100 marks
shall be conducted.




       SYLLABUS WITH DETAILED COURSE OUTLINES

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4.1   PAPERS:

MBA Part-I:
Papers         Paper Title                                              Marks
Paper-I        Principles of Management                                  100
Paper-II       Principles of Marketing                                   100
Paper-III      Business Computer Applications                            100
Paper-IV       Financial Accounting                                      100
Paper-V        Economics(Micro & Macro)                                  100
Paper-VI       Business Mathematics & Statistics                         100
Paper-VII      Human Resource Management                                 100
Paper-VIII     Cost & Management Accounting                              100
Paper-IX       Applied Business Research                                 100
Paper-X        Organizational Behaviour & Communication                  100
Paper-XI       Financial Management                                      100

               Total Marks Part-I                                        1100


MBA Part-II:
Paper-I        Data Base Management Systems in Business                  100
Paper-II       Production & Operations Management                        100
Paper-III      Entrepreneurship                                          100
Paper-IV       Managerial Economics                                      100
Paper-V        Financial Statement Analysis & Corporate                  100
               Finance
Paper-VI       Marketing Management                                      100
Paper-VII      Strategic Management                                      100
Paper-VIII     Sales & Brand Management                                  100
Paper-IX       Total Quality Management                                  100
Paper-X        Investment Security Analysis & International              100
               Finance

               Total Marks Part-II                                       1000

               Comprehensive Oral Examination/ Viva Voce        40
               Internship / Report / Viva Voce                  60       100

               Total Marks for the Program                               2200




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       4.2.   Curriculum with detailed Course outlines.

                              Course Outlines
                     MBA (Annual System) Part-I

   PAPER -I: PRINCIPLES OF MANAGEMENT:

        Introduction: Management Concept, Definition and process, Managerial levels,
roles & skills, Evolution of management thought in changing environment,
management’s ethical and social responsibilities; Management Functions, Determination
of Objectives & Goals, Effective goal setting, Management by objectives; Management
Functions and Management Process: Planning, Organizing, Leading and Controlling;
Planning: The nature, purpose and process, Hierarchy and types of organization’s plans,
Strategic planning, Environment analysis, SWOT analysis, corporate, business and
functional strategies, Operational planning tools, Flow charts, the Gantt charts, the load
charts, PERT, and the logical framework, Effective planning; Decision Making &
Problem Solving: The rational Decision-making Model, Decision making styles,
Committee and group aided decision-making, Organizing: Authority, Nature, Committee
Leadership: The Nature of leadership, Leadership Theories, Styles, and Skill; Motivation:
Concept, Primary and Secondary motives, Motivation theories; Elements of Controlling:
An overview of control, control process, critical control points and standards, control
system, Effective control system requirements, Resistance to control, Control strategy
choice, and Methods of control.

Text Books:
      • Harold Knootz & Heins Weihrich: Management(Latest Edition)
      • Drucker, P.F,: The Practice of Management. (Latest Edition)
      • Stephen P. Robbins and Mary Coulter: Management. (Latest Edition)


   PAPER-II: PRINCIPLES OF MARKETING:

        Introduction: Marketing in Changing World: Creating Customer Value and
Satisfaction.   Strategic Planning and the Marketing Process, Global Marketing
Environment; Marketing Research and Information Systems, Consumer Markets and
Consumer Buyer Behaviour, Business Markets and Business Buyer Behaviour;
Marketing Segmentation, Targeting, and Positioning for Competitive Advantage Product
and Services strategy. New Products Development and Product Life-Cycle Strategies;
Pricing Products: Pricing Considerations and Approaches, Pricing Strategies Distribution
Channels and Logistics Management, Retailing and Wholesaling; Integrated Marketing
Communication Strategy, Advertising, Sales Promotion and Public Relations, Personal
Selling and Sales Management, Direct and Online Marketing; Competitive Strategies:
Building Lasting Customer Relationships


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Text Books:
   • Philp, Kotler and Gary Armstrong : Principle of Marketing, McGraw Hill, Co.
      (Latest Edition)
   • William J. Stanton: Fundamental of Marketing, Etzel, and Walker McGraw
      Hill(Latest Edition)


   PAPER-III:             BUSINESS COMPUTER APPLICATIONS:

     Introduction: Definition of Computers, Types of Computers, And Generation of
Computers Hardware: Hardware components and peripherals.

         Software: Introduction and function of systems software, Application Packages,
Level of languages Windows – XP: Introduction and concept of Operating Systems,
Function Accessories
         MS – Word: Introduction to Word Processing. Inserting, deleting text, save and
exit file, open and close file, copy and paste text. Find and replace contents, bold,
underline, italic, font and font size, paragraph settings, bullets and numbering, border and
shading, columns, tab setting, change case, header and footer, print preview and print,
insert page, page break, date and time, spelling and grammar, mail merge, tables,
insert/delete column and row.
         MS –Excel: Introduction to spreadsheets, inserting data in a worksheet, save and
exit file, open and close, cut copy and paste the data, formatting, cell, column, bold,
italic, underline, font and font size, borders. Formula writing, print preview and print,
insert: cell, row, column, pictures, full and filter data, generating charts, spell checker,
find and replace.
         MS – Power Point: Creating a basic presentation, building presentation,
modifying visual elements, formatting and checking text, inserting objects, applying
transitions,. Preparing handouts and slides for display.
         MS – Access: Introduction to database, designing database files, commands in
database, working with file, brows and edit, sort, indexing and filter printing and
reporting, set command and functions, data importing and exporting, link with the files.

Text Books:
   • Peter Norton: Introduction to Computers. (Latest Edition)
   • Obrien: Management Information System. (Latest Edition)
   • David Olson: Management Information System. (Latest Edition)


   PAPER-IV:FINANCIAL ACCOUNTING:

        Introduction: Purpose and Nature of Accounting, Various areas of Accounting,
Forms of Business enterprises, Accounting Information users, GAAP, Conventions,
Business transactions and Accounting equation; Accounting Process: Recording changes
in financial position, Double entry Accounting system, Journal, Ledger, Trial Balance,
the Accounting cycle, Measuring business income, adjusting process, Completion of

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Accounting Cycle, Work sheet, Financial Statements, and Accounting for merchandize
business; Accounting Systems: Special Journals, and Internal control of Cash
transactions, Bank Reconciliation, Accounts Receivables, and Inventories accounting
Methods, Plant Assets, Depreciation, Intangible Assets, Amortization and Depletion
Methods, Liabilities; Partnership: Formation, Division of Income and Liquidation
process; Corporation: Organization, Classes of Stock, Stock holder’s Equity statement,
Stock value, Issuance of Stock, Stock Dividend, Treasury Stock, Stock split, Measuring
Corporation Income, and Earnings Per Share; Measuring Cash Flows: Statement of Cash
Flows, and Classification of cash flows

Text Books:
   • Robert F. Meigs and Walter B. Meigs: Accounting: The Basis for Business
      Decisions. (Latest Edition)
   • Flamholtz, Michael A. Diamond: Principle of Accounting. (Latest Edition)
   • Frankwood: Business Accounting-I and Business Accounting-II. (Latest Edition)

PAPER-V:             ECONOMICS (MICRO & MACRO):

        Introduction: Basic Economics Concepts, problems of Economic Organizations,
Markets and Elements of supply and demand. Supply, demand and product markets:
demand, utility and consumer behavior and business organizations. Theory of production
and marginal products, analysis of costs, competitive markets, monopoly and imperfect
competition. Production Function and Distribution: Factors of Production, Pricing of
factors of production. Markets and Economic Efficiency, role of Government, Economic
Systems, Economic Growth and International Trade. National Economy facts: National
income Accounting, Measurement. Income and Spending, Money, Monetary and Fiscal
Policy, International Linkages. Aggregate Demand, Supply and Growth, Consumption
and Saving, Inflation, Unemployment, Budget Deficit and International Adjustment.

Text Books:
   • Robert S.Pindyck & Danial L. Rubinfeld: Microeconomics, Prentice Hall. (Latest
      Edition)
   • Rudiger Dornbusch & Stanley Fischer: Microeconomics, McGraw Hill. (Latest
      Edition)
   • C.E.Ferguson & J.P.Gould: Microeconomics Theory. (Latest Edition)
   • Samuleson & Nordhausan: Economics,Tata McGraw Hill. (Latest Edition)
   •

   PAPER-VI:BUSINESS MATHEMATICS & STATISTICS:

Mathematics:                 Basic mathematical concepts and their application in
various business real numbers, discrete and continuous variables, functions, linear and
exponential functions, simultaneous equations, matrix algebra, compounding and
discounting techniques, basic algebra and set theory, permutation and combination, and
differential calculus.

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Statistics:             Introduction. The statistical analysis of managerial problems. The
important aspects of statistics, which are applicable to management, are discussed. This
includes collection and classification of data, measures of central tendency and
dispersion, probability, probability distribution, estimation, regression and correlation
analysis, time series analysis and forecasting and index numbers.

Text Books:
   • Mansfield, E., Statistics for Business & Economics: Methods and Applications.
      (Latest Edition)
   • Danier, W.W., Terrell, J.C., Business Statistics: Basic Concepts and
      Methodology. (Latest Edition)
   • Iqbal Bhatti: Fundamental of Statistics. Latest Edition. (Latest Edition)
   • Sher Muhammad, Elements of Statistics, Latest Edition. (Latest Edition)


   PAPER-VII:             HUMAN RESOURCE MANAGEMENT:

        Introduction: Concepts of human resource management, Human Resource
Challenges, Human Resource Functions, Philosophical approaches to Human Resource
Management Job Design and Analysis: An overview of Job design, Techniques of job
design, Job analysis, Collection of job information, Applications of job analysis
information Human Resources Planning & Recruitment: Significance of Human
Resource Planning, The planning process, the implementation of program, Recruitment
& selection policy issues, Source of recruitment, Selection process & procedure,
Evaluation of Human resource Planning & Recruitment Career Planning & Development:
Promotion, Anachronism, Demotion, Separation Training and Development: Significance
of training & development, Principles of training & development, Training &
development methods, Evaluation of training & development, Motivation and Reward
System: Concept of motivation, Reward systems, Motivation through job design,
Motivation through employee participation, Other motivation techniques Performance
Appraisal: Appraisal: Definition and applications, Basic consideration in appraisal,
Appraisal methods, Legal issues for appraisal, Appraisal challenges Compensation and
Services: Objectives/Rationale of Financial compensation, Challenges affecting
compensation, Wage criteria, Policy and principles, Job evaluation and its system,
Compensation for administrators & professionals, Financial benefits and other services
Discipline: Concepts of discipline, Preventive & corrective discipline, Negative &
positive approach, Administration of disciplinary action, Grievance handling.

Text Books:
   • William B. Werther & Keith Davis: Human Resource & Personnel, McGraw Hill.
      (Latest Edition)
   • Bernardin & Russell: Human Resource Management McGraw Hill. (Latest
      Edition)
   • Fred Luthans: Organizational Behavior. McGraw Hill. (Latest Edition)


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   •   Robert Kreitner & Angelokinicki: Organizational Behavior, IRWIN. (Latest
       Edition)

   PAPER-VIII:            COST & MANAGEMENT ACCOUNTING:

Introduction: Managerial accounting: A perspective, Cost terms, concepts and
classification. Responsibility Accounting and Cost Allocation concepts: Responsibility
accounting centers and performance reports. Cost Flows and Accumulation: The basic
cost flow model, Cost accumulation: Merchandising organizations- Manufacturing
organizations- Service organizations. Costing Systems: Job order-costing systems,
Process costing system, Hybrid product costing system, Cost management systems for
new manufacturing environment.
Cost Behavior and Estimation: Cost behavior patterns, Cost estimation methods. Cost –
Volume – Profit Analysis: The breakeven point, CVP analysis, CVP with multiple
products, Cost structure and leverage analysis. Standard Costing Systems: Standard costs
and control, setting cost standards, Overhead application in a standard costing system,
Analysis of cost variances. Differential Cost Analysis: Differential costs versus variable
costs, Differential costs versus total costs, Cost analysis for pricing decisions, Make-or-
buy decision. Variable Costing: Variable costing versus full absorption costing,
Appropriateness of variable costing & full absorption costing methods. Flexible
Budgeting: Static budget versus Flexible budget, Sales activity (Volume) Variance, Profit
variance analysis, Variable, manufacturing costs variance. Budgeting & Monitoring:
Framework of budgeting, The master budget development process, Budgeting in
merchandising operations, service enterprising & non-profit organization, Budget under
uncertainty, Reports for monitoring.

Text Books:
   • Ronald W. Hilton Managerial Accounting McGraw Hill. (Latest Edition)
   • Charles T. Hongren Inroduction to Managerial Accounting Prentice Hall,
      International. (Latest Edition)
   • Grarrison: Managerial Accounting McGraw Hill. (Latest Edition)
   • Matz & Usry, Cost Accounting. (Latest Edition)


   PAPER-IX:APPLIED BUSINESS RESEARCH:

        Introduction to Business Research: Business Research: Definition & Nature, The
Scientific Method, The Business Research Process, Errors in Business Research.
Research Design and Data Sources: Types of research and research designs, Primary data
and its sources, Secondary data and its sources. Data Collection Procedures: The
Measurement Process, Concepts of validity and reliability, The casual design procedures,
Data Collection Methods, Observation, Documentary-Historical Method, The Survey
Method, Data Collection Instruments: Questionnaire, Interview and Scheduling,
Problems in Data Collection. Sampling: Sampling Concepts, The Sampling Procedures
(Types of Sampling), Determining a sample size & Selection of sample. Data Processing
And Analysis: Basic concepts of data processing: Computer representation, Data Matrix,

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Data Storage Data Processing flow: Editing, Coding, Handling Blank Responses, Coding,
Categorization, Converting, Weighting, Storing etc., Alternative processing flows,
University data analysis, Measurement of central tendency, Measurement of dispersion,
Hypothesis Testing, Bavaria data analysis, Linear Correlation, Simple Regression, The
Chi-Square Test, The Cross-Tabular Tables, Elaboration of relationships, Multivariate
data analysis: Interdependence Methods, Factor             analysis, Cluster analysis,
multidimensional analysis, Multivariate data analysis: Dependence methods, Multiple
Regressions, Analysis of Variance & Covariance, Discriminate analysis. Research Project
Proposal: Rationale for the study defining the problem, Research Objectives, Information
needs, Research design, Data collection procedure, Data processing & analysis, Research
Team and its profile, Budget, Time Table

Text Books:
   • Ranjit Kumar, Research Methodology, Sage Publications. (Latest Edition)
   • Dam Remenyl, Doing Research in Business and Management, Sage Publications.
      (Latest Edition)
   • C. William Emory, Business Research Methods, IRWIN. (Latest Edition)


PAPER-X: ORGAINZATIONAL BEHAVIOUR & COMMUNICATION

ORGANIZATIONAL BEHAVIOUR:

        Introduction and Background: Organizational behavior: Key concepts, A
historical perspective on organizational behavior, Organizational behavior and
contemporary issues. Organization: Structure and Design: The nature and purpose of
organization, The classical and modern concepts of organization, Span of control and
organization structures, Authority relations: Line, staff and functional, Authority:
Delegation and decentralization, Departmentalization, Organizational life cycle stages,
The contingency approach of organization design, Today’s organizations and various
designs, Organizational effectiveness Organizational Culture: The dynamics of
organization’s culture, the basic approaches to organizational culture, the cross-cultural
awareness, total quality culture creation, changing and developing cohesive
organization’s culture Organizational Change and Development: The nature and typology
of organizational change, The diagnosis of forces for change, The models and dynamics
of planned change, Resistance to change and its management, Techniques for managing
change, Organizational development: Objective & model, Change management and
contemporary issues in TQM. Foundations of Individual Behaviour: The perception
process, The attribution theory, Personality and organizational behaviour, Attitudes,
personal values and ethics: Learning & behavioural modification Behaviour
Modification: Behavioural learning models, Principles of behavior modification, the
process of modifying on-the-job behaviour, Behavioural selfmanagement Socialization
and Mentoring: The organizational socialization process, The socialization techniques,
Mentoring, Organizational roles and norms Work Group Behaviour: Work group: Types,
functions & development process, Work group structure, composition and effectiveness,
Inter group interactions, Organization influence tactics, Organization’s politics, Strategies

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for improving work group performance. Organizational Conflicts Management: The
nature of conflict, Functional versus dysfunctional conflict, Approaches to effective
conflict resolution, Conflict stimulation

Text Books:
   • Judith R. Gordon, Organizational Behavior, Prentice Hall. (Latest Edition)
   • Fred Luthans: Organizational Behaviour. (Latest Edition)
   • Davis and Newstrom, Human Behavior at Work: Organizational Behavior,
      McGraw Hill. (Latest Edition)
   • Robert Kreitner & Angelo Kinicki Organizational Behavior, IRWIN. (Latest
      Edition)

BUSINESS COMMUNICATION:

        Process of communication: Communication model, Channels of communication,
Flow of communication, Barriers to effective communication, How to make
communication       effective.   Communication       theories:   Interaction-information-
Completeness. 7’c of communication: Conciseness-Correctness-Completeness, Clarity-
Consideration- Courtesy-Concreteness. Written communication: Letter-Memorandum-
Circular, Agenda and minutes of meeting, Business research report: Types, Format,
Language & Style, Market report: Types- Format, Thesis and assignment writing. Oral
communication: Meeting: Types and conduct, Interview: Types and conduct,
Presentation or speech: Types-Planning-Delivering the presentation or speech, Workshop
and seminar: Planning-Conduct. Communication strategy: Image building, Minus image
and its implications, Developing a positive corporate image, Messages choice: Favorable,
unfavorable, negative and persuasive. Précis writing: Methods of précis writing, Principle
points to be kept in mind while writing précis, Specimen of passages and their précis.
Essay writing: Characteristic of a good essay, Classification, Hints on essay writing:
general preparation, special preparation.

Text Books:
   • Murphy and Hildebrandt, Effective Business Communication. (Latest Edition)
   • Coutland L. Bovee, Jhon V. Thill, Business Communication Today. (Latest
      Edition)


   PAPER-XI:FINANCIAL MANAGEMENT:

        Introduction: Nature, scope and functions, Financial decisions areas, Objectives of
financial management, Framework for financial management, Working Capital
Management: Concepts and components, Determinants of working capital requirement,
Working capital conversion cycle and identification of risk. Cash and Marketable
Securities Management: Objectives of cash management, Rational for holding cash,
Determinants of cash needs, Cash management strategies. Credit Policy: Optimal credit
policy, Credit granting policy, Credit collection policy, Analysis of changes in credit
policy Financial Markets: Money market, Institutional framework with reference to

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Pakistan, Capital Markets, Primary vs secondary markets, Sources of Finance: Short term
financing: Trade credit, commercial bank loans, collateral supported loans and
commercial paper, Intermediate financing. The Valuation Concepts: Key concepts of
value, Time-value concept, The valuation process, The fundamental valuation model,
Valuation of securities. Financial Forecasting: Short term financial projections: Cash
budget and pro-forma financial statements, Long term financial projections. Capital
Budgeting: Nature & process, Estimation and identification of the relevant cash flows,
Capital budgeting evaluation techniques, Capital rationing. Dividend Policy:
Determinants of dividend policy, Alternate dividend policies.

Text Books:
   • Weston & Brigham: Essentials of Managerial Finance, The Dryden Press. (Latest
      Edition)
   • James C. Van Horne: Financial Management & Policy, Prentice Hall. (Latest
      Edition)
   • Gitman: Managerial Finance. (Latest Edition)
   • Richard Brearly & Stewart Myers: Principles of Corporate Finance. McGraw Hill.
      (Latest Edition)




                             Course Outlines
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                   MBA (Annual System) Part-II

PAPER-I: DATA BASE MANAGEMENT SYSTEMS IN BUSINESS:

       INTRODUCTION TO INFORMATION TECHNOLOGY
       INTRODUCTION TO COMPUTER SYSTEM: Hardware, Software, Electronic
Data Processing, Input, Processing and Output Techniques
       MANAGEMENT INFORMATION SYSTEM: Needs for MIS, Evolution &
Types of Information System, (MIS, DSS, Expert System), The concept of Data and
Information
       DATABASE MANAGEMENT SYSTEMS: The concept of DBMS, Hierarchy of
Database, Elements of DBMS, Contents of Files
       INFORMATION SYSTEMS FOR BUSINESS APPLICATION: Executive
Information System, Manufacturing Information System, Marketing Information System,
FIS, HRIS.
       COMPUTER NETWORKS: Types of Networks, Application of Networks,
Network Structure, Network Standardization, Example Networks, Network Software.
       INTRODUCTION TO BUSINESS TELECOMMUNICATION: Communication
Channels, Channel Configuration, Channel Sharing, Modes of Transmission
       OTHER RELEVANT TOPICS: Artificial Intelligence (AI), Office Automation,
Multimedia, Computer Viruses

Text Books:
   • Jmaes O, Brien Introduction of Information Systems with supplement. McGraw
      Hill, New York. (Latest Edition).
   • Robert Schulthies & Mary Sumner: Management Information System, with
   • supplement. McGraw Hill, New York. (Latest Edition).
   • David Olson: Management Information System, McGraw Hill. (Latest Edition).

PAPER-II:            PRODUCTION & OPERATIONS MANAGEMENT:

        Introduction: Importance off operation management, design of and effective
operational system including a thorough understanding of various operational strategies
and their implicative impact on the over all production and operation of a company.
Operations management and corporate profitability. Characteristics of a manufacturing
system. Difference between manufacturing and service operations. Various forecasting
techniques including simulations and aggregate product planning for attaining TQM.
Japanese style of manufacturing utilizing techniques and trends for attaining quality
assurance with the use of techniques such “kanban”. Capacity planning, process design,
facility layout and location. Implementation of an effective operational strategy with a
perspective emphasizing on the operational system of the future in the global market.

Text Books:

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   •   James D.Dilworth: Production and Operations Management, McGraw Hill.
       (Latest Edition).
   •   Elwood S. Buffa and Rakesh K. Sarin: Modern Production/Operations
       Management,8e,Wiley (Latest Edition).

PAPER-III:                   ENTREPRENEURSHIP

Introduction: Entrepreneurial Perspective, economics and entrepreneurship, process,
ventures, practices and characteristics. Entrepreneurship and new free enterprise:
Entrepreneurship venture opportunities, innovations, change, fantasies, Environment of
small business, sources and resolutions, corporate entrepreneurship, risk failure and new
venture unit, feasibility of planning and concepts of planning, stages of growth model,
responsibility of feasibility plan. Product and services concepts: Product servicing
concepts and commercial opportunities (macro over view), products and technology,
identification opportunities, product development life cycle, product protection, trade
mark and patents, process of patents, validity of property rights and accessing
government information. Human resources side of enterprise, infrastructure of services,
types of service venture, success factors. Marketing and new venture development:
Marketing research foe new ventures, marketing concepts, startup of marketing research,
market focused on organization, sources of market intelligence, competitive analysis and
implications of market research. Marketing strategies and functions and product
concepts, 4 Ps, making marketing plan, changing international ventures. Entrepreneurial
team and business formation: human resource and relations, BOD,legal aspects, acquiring
a business, evaluation of acquisition opportunities and methods of valuation. Financial
resources and asset management, different types of financing, buy or lease. Organization
cycle and grouth of organization, strategic management for success of enterprise, looking
towards entrepreneurial career.


Text Books:
   • David H. Holt: Entrepreneurship, New Venture Creation, Prentice Hall (Latest
      Edition).
   • Bill Bolton & John Thompson: Entrepreneurs Talent, Temperament, Technique,
      Butterworth Heinemann (Latest Edition).

PAPER-IV:             MANAGERIAL ECONOMICS:

Nature, Scope and Overview of Managerial Economics

The Nature and Scope of Managerial Economics. The Managerial decision making
process. Theory of the firm. Profit maximization, Cost Minimization. Economic
optimization. Economic relations of variables. The Incremental concept in Economic
Analysis. Demand, Supply and Equilibrium.


Demand Analysis, Estimation and Forecasting

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The Basis for Demand. The Market Demand function. Demand sensitivity analysis:
Elasticity, Price Elasticity of Demand with Managerial applications. Income Elasticity of
Demand with Managerial applications. Application of Regression Analysis: Demand
estimation. Demand forecasting.

Production and Cost Analysis

Production functions. Total, Marginal and Average Product.Revenue and Cost in
Production. Production function estimation. Productivity Measurement. Homogenous and
Homothetic Production Function. Short run and long run cost curves. Learning curves
and application. Cost-value-profit analysis.

Linear Programming

Production planning for a single product Production planning for a multiple products.
Graphic specification and solution. Simplex method of solution. The dual in linear
programming. Shadow prices in linear programming.

Decision Making Under Risk and Uncertainty

Introduction. Risk Analysis of Decision Alternatives. Adjustment for Risk in Decision
Making. The Expected Value Criterion. The Standard Deviation Criterion. The
Coefficient of Variation Criterion. The Certainty Equivalent Criterion. The Maxima and
Maximax Criterion. The Decision Tree and Joint Probabilities. Optimal decision
Strategy. Limit Pricing and Preventing entry.

Pricing Analysis and Decisions

A Review of Market Structures and Basic Pricing Models. Perfect Competition.
Monopoly. Monopolistic Competition. Oligopoly. Selected Pricing Models. Marginalist
Pricing. Mark up pricing. New Product Pricing. Oligopoly Model. Contestable Markets.
Pricing Strategies for Firms and Market Power. Monopolistic Competition. Price
Discrimination, Monoposony and Price Product.

A Critique of Traditional Theory of the Firm

Full Cost Pricing Model. Mark-up Pricing Model. Problem fro Marginal Price-formula.
Limit Pricing Models.

Managerial Theories and Models of the Firm

Baumol’s Theory of Sales Revenue Maximization. Marris’s Model of Managerial
Enterprise. Williamson’s Model of Managerial Discretion Topics, Behavioral Model by
Cyert and March.



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Public Sector Production and Pricing of Goods.

Public and Private Goods and their pricing mechanism. Decreasing cost Industry and
pricing. Externalities and Market Pricing issues. Rent seeking and control. Government
Policy and International Trade, tariff and pricing. Import Competitiveness and tax,
International            pricing           Techniques            /           Strategies.

Capital Budgeting and Investment

Pre-requisites of Capital Budgeting. Investment Criteria and Decisions. Cash flow
estimation, Internal Rate of Return, Profitability-Index Criterion and other criterion.
Optimal Capital Budget.

Text Books
1. Douglas, E. J., Managerial Economics, Prentice Hall(Latest Edition).
2. Hirschey, M. Managerial Economics, (10th edition) U.S.A. Thomson South-Western,
(Latest Edition).
3. Hirschey, M. and J.L. Pappas; Fundamentals of Managerial Economics, Dryden Press,
(Latest Edition).
4. Kent P, and P Young., Managerial Economics: Economic Tools for Today’s Decision
Makers., (4th Edition) Pearson (Latest Edition).

PAPER-V:             FINANCIAL STATEMENT ANALYSIS &
                     CORPORATE FINANCE

FINANCIAL STATEMENT ANALYSIS:

       (a)    INTRODUCTION TO FINANCIAL STATEMENTS
       1.1    Financial Statements: Their Nature and Importance
       1.2    Accounting Principles and Limitation of Financial Statements.
       1.3    Construction and Contents of Financial Statements
       1.4    Prudent Policies to Financial Current and Fixed Assets and their utility in
              Financial Statements Analysis
       1.5    Different Groups Interested in Financial Statement Analysis
       1.6    Types of analysis
              1.6.1 Ratio analysis
              1.6.2 Trend percentages
              1.6.3 Common size statement analysis
              1.6.4 Comparative statement analysis
       (b)    COMPARISON STANDARDS
       1.1.   Industry Averages
       1.2.   Sources of Industry Averages


       SHORT -TERM POSITION ANALYSIS
       2.1. Net Working Capital
       2.2. Current and Quick Asset to total Current Assets Ratio
       2.3. Total Current Liabilities to total Liabilities Ratio

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      2.4.   Individual Current Liability to total Current Liabilities

      LONG-TERM POSITION ANALYSIS
      3.1. Debt / Equity Ratio
      3.2. Total Liabilities to Owner’s Equity Ratio
      3.3. Debt to Capitalization Ratio
      3.4. Owner’s Equity to total Assets Ratio
      3.5. Owner’s Equity to fixed Assets Ratio
      3.6. Long-term Liabilities to total Assets Ratio
      3.7. Long-term Liabilities to fixed Assets Ratio
      3.8. Times Interest. Earned Ratio

      ASSETS UTILIZATION ANALYSIS
      4.1. Average Collection Period and Receivable Turnover
      4.2. Inventory Turnover Ratio
      4.3. Fixed Assets Turnover Ratio
      4.4. Current Assets Turnover Ratio
      4.5. Average Payment Period and Accounts Payable Turnover


      PROFITABILITY ANALYSIS
      5.1.  Gross Profit Margin
      5.2.  Operating Profit Margin
      5.3.  Net Profit (BT) Margin
      5.4.  Net Profit (AT) Margin
      5.5.  Return on Equity
      5.6.  Return on Total Assets
      5.7.  Return on Fixed Assets
      5.8.  Net Sales to total Operating Assets
      5.9.  Earning per Share
      5.10. P / E Ratio
      5.11. Divided Payout Ratio
      5.12. Book Value Per Share
      5.13. Book Value to Market Value Ratio
      5.14. Yield on Common Stocks

      INTERPRETATION OF ANALYSIS
      6.1. How to interpret the data
      6.2. The Dn Port Formula
      6.3. Comparison of the Ratios with Industry Averages
      6.4. Interpretation of the Data and Precautions

      ANALYSIS OF CASH FLOW STATEMENT
      7.1 Importance of Cash flow Statement
      7.2 Construction and use of Cash flow Statement
      7.3 Analysis of Cash flow Statement and Sufficiency of Cash for Overall
          Operations of the Firm

      COMPARATIVE ANALYSIS OF FINANCIAL STATEMENTS & TREND
      PERCENTAGES
      8.1. Comparative Financial Statements
      8.2. Horizontal and Vertical Analysis
      8.3. Trend Analysis
      8.4. Interpretation
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         (a)   SHORT-TERM AND LONG-TERM CREDIT ANALYSIS
        9.1.   Role of Credit Information Bureau (CB) of State Bank of Pakistan to
               know the Outstanding Credit and the Repayment Behavior of Firms
        9.2.   Use of Different Ratios, Trends and Their Interpretation in the Light of
               CB Report for Credit Decision Making
        b)     EQUITY INVESTMENT ANALYSIS
        9.3.   Use of Dividends, Payout Ratios, EPS, P/Es Book Value to Market Value
               to Market Value Ratios for Equity Investment Decisions.

Text Books:
      1)    Financial Statement Analysis by Martin S. Fridson. (Latest Edition).
      2)    Financial Analysis by Bowlin, Martin Scott. (Latest Edition).
      3)    Financial Statement Analysis by kannedy. (Latest Edition).

CORPORATE FINANCE

Valuation and Capital Structure

Here, the focus is on production, investment, and financing decisions in a world without
information or incentive problems.

   1)   Valuation under Certainty
   2)   Valuation under Uncertainty
   3)   Real Options
   4)   Optimal Capital Structure in MM world

Information Transmission: Asymmetric Information

Ever since Akerlof (1970), it has been argued that information flow is necessary for
markets to survive in a world of asymmetric information. The argument is that without
such transfers, the market will value the average quality. If that happens then the supply
of low-quality projects will be much higher than the supply of high-quality projects since
high-quality projects will be less interested in a market that has under-valued them. This
in turn, will cause the true average to be lower than the average used by the market
initially. Realizing this, the market lowers its evaluation of average quality resulting in
further exit of best projects still present leading to another revision and yet another round
of exits. The process goes on and the market may eventually cease to function. However,
markets do exist in this world of asymmetric information. Their existence hints at the
presence of credible information transmission mechanisms:

   1) Debt as a signal of private information
   2) Self-financing by entrepreneurs as a signal
   3) Dividends as a signal
   4) Stock repurchases as a signal
Agency Costs




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The decline in the value of a firm due to conflicts of interest between stakeholders is
termed as the agency cost.

   1) Agency cost of new equity
   2) Agency cost of debt

Financial Contracting

What kinds of deals are made between financiers and those who need financing?
Consider a single entrepreneur, a single investor, and a single project. The question is,
how should the right to make future decisions be allocated between the entrepreneur and
the investor? Who should have the right to replace the CEO or terminate the project?
In order to answer these questions, we must first understand why the allocation of
decision making authority matters. This is the subject matter of this module

1) The design of an optimal contract


Capital Restructuring

   1)   Going public decision
   2)   IPO under-pricing
   3)   Going private decision
   4)   LBOs
   5)   Mergers and Acquisitions

Unique Issues in Emerging Economies

   1) Banking sector spreads
   2) Badla financing
   3) Pyramid ownership structure

Text Books:
      1)    Fundamentals of Corporate Finance by Richard A.Brealey, Stewart
            C.Myers & Alan J.Marcus. (Latest Edition).


PAPER-VI:              MARKETING MANAGEMENT:

       Marketing an overview: Definitions, Evolution of marketing management,
concept, social responsibility, basic functions of marketing & importance and scope of
marketing. The marketing environment analysis: An organization’s external
microenvironment and macro environment, An organization’s internal environment.
Marketing information systems: Concept and components of marketing information
systems, MKIS, MRS, Analytical marketing system, marketing decision support system.
Consumer markets and consumer behavior analysis: Demographic dimensions of
consumer market, Behavioral dimensions of consumer marker. Buyer behavior:

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objectives & structure. STP marketing: An overview of marketing opportunities and
target markets, Market segmentation concept patterns & procedure. Product marketing
strategies: Basic concepts of product planning, the product life cycle: Stages and
marketing strategies, new product planning and development, product-mix strategies,
rending, packaging and labeling. Pricing strategies and policies: Procedure for price
setting, Methods of setting prices. Marketing channel systems: The nature of marketing
channels, Various marketing channel systems, Channel – design decisions, Channel –
management decisions, Channel dynamics. Promotion strategies: Meaning and
importance of promotion, Communication and promotion mix strategy, Effective
advertising programs, Sales promotion and public relations programs, The strategic
personal selling process, Strategic sales-force management.

Text Books:
   • Philip Kotler, Marketing Management, Analysis, Planning, Control. (Latest
      Edition).
   • Jegdesh Sheth and Dennis E. Garrett, Marketing Management: A Comprehensive
      Reader. (Latest Edition).
   • E. Jerome McCarthy & William. D. Pareanth, Basic Marketing: Managerial
      Approach. (Latest Edition).

PAPER-VII:            STRATEGIC MANAGEMENT:

        Introduction: Strategic management, Definition and process, nature of strategic
decisions, The strategy managers: the role and tasks. Strategy Formulation: Information
Inputs: Operating environment scanning, Structural analysis of competitive forces, The
Structure and performance of the industry as a whole. Strategy Formulation: Mission and
Objective: Concepts: Mission, goals, objectives and targets, Mission development and
statement, Relationship. The strategy-making hierarchy, corporate strategy, Functional
strategies, operating strategy, factors shaping strategy. Action Plan Choice: The generic
competitive strategies, the offensive strategic postures, the defensive strategic postures,
corporate diversification strategies. Strategies Evaluation and Selection: Evaluation
models, Growth share matrix (GSM), General electric’s stop light grid, Life cycle
analysis, Gap analysis, Directional policy matrix (DPM), Selection models and contexts.
Function Strategy Formulation: Selection of functional areas, Formulation of functional
objectives, Formulation of functional action plans. Strategy Implementation: Analyzing
strategy-change, Analyzing organizational structure, Analyzing organizing culture,
selecting an implementation approach. Strategic Control: The strategic control process.
A Case Analysis Framework: Diagnosis and record of the current situation, Identification
and record of the strategic issues and key problems.

Text Books:
   • G. Johnson & K. Scholes: Exploring Corporate Strategy, Prentice Hall.
   • Wheelen: Strategic Management (Latest Edition).
   • Fried. R. David: Strategic Management, Prentice Hall. (Latest Edition).
   • Thomous, Stricklend: Strategic Management, BPI, IRWIN. (Latest Edition).


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PAPER-VIII:            SALES AND BRAND MANAGEMENT

Sales Management

This course provides the student with a comprehensive view of retailing, an analysis of
the retail environment and exposure to issues and developments in the industry. Retailing
is changing today, and the successful business will know how to identify, adapt, and plan
with these changes.

The course is divided into four (4) sections:

              Retailing Environment
              Retailing Strategy
              Merchandise Management
              Store Management

There are five major objectives for this course. Upon successfully completing the course,
you should be able to:

    1. Understand the impact of retailing on the economy.
    2. Comprehend retailing’s role in society and, conversely, society’s impact on
       retailing.
    3. See how retailing fits within the broader disciplines of business and marketing.
    4. Recognize and understand the operations-oriented policies, methods, and
       procedures used by successful retailers in today’s global economy.
    5. Know the responsibilities of retail personnel in the numerous career positions
       available in the retail field.

Essentially this will be done through analysis of retail cases and accompanying readings,

field assignments, individual and group reports and presentation of a retail plan at the end

of the term.

2              Types of Retailing, Multi-channel Retailing
                       Case – Land’s End
                       Readings – Retail Institutions and Multi-channel
                                      (Levy and Weitz; Berman and Evans)
               Retailing Strategy
3              Retail Strategy
                       Case – Jollibee or Sear’s
                       Readings – Strategic Planning in Retailing
                                      (Berman and Evans)

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                                 Retail Market Strategy
                                  (Levy and Weitz)
4            Retail Audit
                    Assignment of Retail Establishments

5        Retail Customer
                     Case – Streamline, Inc.
                     Readings – Identifying and Understanding Consumers
                                   (Berman and Evans)
                                 Customer Buying Behavior
                                   (Levy and Weitz)

6         Retail/Site Selection
                      Case – Just Fresh
                      Readings – Retail/Site Selection (Levy and Weitz)
                                   Trade Area Analysis (Berman and Evans)

7        Retail Audit Presentation

8        Retail Audit Presentation

9        Retail Organization and Human Resource Management
                    Case – Homeworld America
                    Readings – Retail Organization and HR Mgt
                                  (Levy and Weitz)

10       Customer Relationship Management
                   Case – Saks First
                   Readings – CRM (Levy and Weitz)

Merchandise Management

11        Developing and Implementing Merchandise Plans
                    Case – Sears and Bennetton
                    Readings - Developing and Implementing Merchandise        Plans
                    (Levy and Weitz)

12        Financial Management
                     Case – Planned Purchases and Open to Buy or Neiman Marcus and
                     Family Dollar
                     Readings – Financial Merchandise Mgt (Levy and Weitz)
                     Financial Strategy (Berman and Evans)

13        Pricing in Retailing
                      Case – eBay or Bojangles
                      Readings – Pricing (Levy and Weitz; Berman and Evans)

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14          Retail Communication
                      Case – The Power of Being Different
                      Readings – Retail Communication Mix (Levy and Weitz)
                      Retail Image and Promotional Strategy (Berman and Evans)

Store Management

15          Operations Management
                       Case – Sheetz or Borders Bookstore
                       Readings – Operational Dimensions (Berman and Evans)
                              Managing the Store (Levy and Weitz)

16          Store Layout, Design and Visual Merchandising
                      Assignment – Store Critique
                      Readings – Store Layout, Design and Visual Merchandising (Levy
                      and Weitz)
                      Retail Image and Promotional Strategy (Berman and Evans)

17          Customer Service
                      Case – Nordstrom
                      Readings – Customer Service (Berman and Evans)

Brand Management

- Introduction to Integrated Branding

     •   Framework and philosophy for the course
     •   Definitions and trends in branding
     •   Why branding is critical to success
     •   Review the foundations of brand hierarchy

Key Drivers of Branding: Corporate and
Customer Strategy

     •   Importance of corporate strategy in driving branding
     •   Linking branding with strategy
     •   Applying the right customer knowledge to build the brand strategy
     •   Balancing multiple levels of branding



Defining the Brand

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   •   Developing a brand identity
   •   Branding through the customer experience
   •   Mapping customer touch points
   •   Review the brand architecture of current Canadian brands
   •   Bringing the Brand to Life

Building the Brand Platform

   •   Elements of the brand platform
   •   Protecting your brand through trademarking
   •   Managing the brand platform process
   •   Brainstorming and critiquing creative ideas against the brand strategy

Leveraging the Marketing Mix

   •   Designing the communications strategy
   •   Extending the brand to all communication vehicles
   •   Leveraging product and service in brand delivery
   •   Managing the brand through distribution channels

Integrating External Communications

   •   Using different media to build the brand
   •   Difference between a campaign plan and a brand plan
   •   Leveraging channel-specific approaches to build the brand
   •   Employing non-traditional media to generate increased awareness

Building the Brand with and through Employees

   •   Developing the internal branding framework
   •   Aligning the external and internal brand
   •   Creating the internal brand plan
   •   Managing customer touch points with consistent brand standards

Measuring Brand Value

   •   Understanding how to measure overall brand value


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   •   Using financial metrics
   •   How to set up, measure and evaluate brand value by media
   •   Evaluating brand impact by media
   •   Apply the Learning

Managing a New Brand or Re-Branding Assignment

   •   Review the process to establish a new brand or enhance an existing brand
   •   When and what to brand
   •   Investment required to build and maintain a brand
   •   Brand audit process

Branding Case Studies

   •   Review of real-life branding case studies
   •   Critiquing brand strategies
   •   Assessing customer impact
   •   Guest speakers


PAPER-IX:             TOTAL QUALITY MANAGEMENT
1.Introduction to Total Quality Management
       1.1 Defining Total Quality Management
       1.2 Basic Approaches of Total Quality Management
       1.3 Gurus of Total Quality Management
       1.4 TQM Framework
       1.5 Awareness about the improved quality
       1.6 Historical Review
       1.7 Obstacles in implementing TQM
       1.8 Benefits of TQM
2. Leadership and Total Quality Management
       2.1 Defining Leadership
       2.2 Characteristics of Quality Leaders
       2.3 Leadership Concepts
       2.4 The seven habits of highly effective people
       2.5 Ethics and Quality
       2.6 Deming Philosophy
       2.7 Role of Leaders in TQM
       2.8 Implementation
       2.9 Quality control
       2.10 Core Values, Concepts and Framework
       2.11 Strategic Planning and Communication
       2.12 Decision Making

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3. Customer Satisfaction and Employee Involvement
       3.1 Customer Satisfaction (An Overview)
       3.2 What is customer?
       3.3 Customer perception of Quality and feedback from customer
       3.4 Effectively using customer complaints
       3.5 Transforming needs into requirement of customers and importance of
       customer retention.
       3.6 Employee involvement in improving quality.
       3.7 Motivational theories
       3.8 Empowerment
       3.9 Teams and there effectiveness
       3.10 Rewards, Recognition and Performance appraisal
       3.11 Union and employee involvement
       3.12 Benefits of employee involvement


4. Continuous Process of Improvement and Performance Measures
       4.1 Perfection through continuous improving process
       4.2 Process
       4.3 The Juran Approach to continuous improvement process
       4.4 Improvement Strategies
       4.5 Types of Problems
       4.6 Problem solving method
            Kaizan
            Reengineering
            Six Sigma
       4.7 Objectives of Performance measures
       4.8 Appropriate Strategy
       4.9 Presentation of Performance Measures
       4.10 Quality Costs
       4.11 Malcolm Baldrige National Quality Award.


5. Benchmarking “A tool for Continuous Improvement”
       5.1 Concept of Benchmarking
       5.2 Importance of Benchmarking
       5.3 Definition of Benchmarking
       5.4 Important Reasons of Benchmarking
       5.5 Process of Benchmarking
       5.6 Deciding what to Benchmark
       5.7 Benchmark Planning
       5.8 Actions to close the Gap between Benchmark
       5.9 Pitfalls and Criticisms of Benchmarking

6. Quality Management System
       6.1 ISO
       6.2 Benefits of ISO registration
       6.3 ISO 9000 Series of Standards
       6.4 ISO 9001 requirements
       6.5 Implementation of Quality Management System (ISO)
       6.6 Documentation
       6.7 Internal Audits
       6.8 ISO Certification for Service Organizations
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       6.9 ISO Vs Baldrige Award
       6.10 Standards in Pakistan

7. Environmental Management System
       7.1 Introduction to Environmental Management Standards
       7.2 ISO 14000 Series Standards
       7.3 Concept of ISO 14001
       7.4 Requirements of ISO 14001
       7.5 Benefits of Environmental Management System
       7.6 Integrating ISO 14000 with ISO 9000
       7.7 Relationship of Standards with Health and Safety

8. Quality Function Deployment and Quality by Design
       8.1 Concept of Quality Function Deployment
       8.2 Role of team in QFD
       8.3 Benefits of QFD
       8.4 Driving force behind QFD
       8.5 Process of information by organization
       8.6 House of Quality
       8.7 Building House of Quality
       8.8 Quality Function Deployment Process
       8.9 Concept of Quality by Design
       8.10 Rational of Implementing Quality by Design
       8.11 Benefits of Quality by Design
       8.12 Communication Models
       8.13 Implementation of Quality by Design
       8.14 Tools used for implementing Quality by Design

9. Management and Technical Tools for improving
      0.1 Introduction of Management Tools and there importance
      0.2 Forced Field Analysis
      0.3 Nominal Group Technique
      0.4 Affinity Diagram
      0.5 Tree Diagram
      0.6 Matrix Diagram
      0.7 Process decision program chart
      0.8 Activity network diagram
      0.9 Just in Time and Just in Case
      0.10Concept of Statistical Process Control
           0.10.1 Pareto Diagram
           0.10.2 Process Flow diagram
           0.10.3 Cause and effect diagram
           0.10.4 Check sheets
           0.10.5 Histogram
           0.10.6 Control Charts
           0.10.7 Scatter Diagram

Text Books
       1. Total Quality Management
          By: Dale H. Besterfield
          (Latest Edition).
       2. Quality Management
          By: Donna C.S. Summers (Latest Edition).

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       3. Total Quality Management
          By: Joel E. Ross (Latest Edition).
PAPER-X:              INVESTMENT SECURITY ANALYSIS &
                      INTERNATIONAL FINANCE:

INVESTMENT MANAGEMENT:

Course Objectives:
       The objective of this course is to explain the techniques, vehicles and strategies
forimplementing investment goals in light of risk return trade offs.

Course Contents:
       Introduction to Investment, Types of investment, Structure, functioning and
players of investment market, Sources of investment information, Equity and its
characteristics, Stock Market , Money and Currency Markets, Bonds, TFCs, debentures
and fixed income securities, Fundamental and technical analysis, Rate of Return, Risk
and Uncertainty, Portfolio Risk Management, Capital Asset Pricing Model and Arbitrage
Pricing Theory, Efficient Market Theory.

Text Books:
   • Lewis Mandell: Investment. (Latest Edition).
   • Charles P. Jones: Investment, Analysis and Management. (Latest Edition).

INTERNATIONAL FINANCE

Introduction

       Additional opportunities and additional risks faced by a multinational corporation
       Integration of world markets
       International monetary system
       Exchange rate systems

International Financial Environment

       International financial markets - overview
       The foreign exchange market and currency risk management
       Exchange rate determination
       International Parity Conditions
       Forecasting exchange rates

Foreign Exchange Derivatives

       Currency forwards and futures
       Currency options
       Put-call parity; reproducing securities
       Currency swaps

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Global Financing

       Offshore financial markets: Euro-Banking products; Euro-securities
       International bond and stock markets

Corporate FX Risk Management

       The relevance of currency hedging
       Types of currency exposure: economic (contractual and operating) and accounting
       exposure

Valuation and the Structure of Multinational Operations

       Cross-border capital budgeting
       Multinational capital structure and cost of capital

International Portfolio Investment and Asset Pricing



Text Books:

International Financial Markets and the Firm by P. Sercu and R. Uppal (Latest Edition)

 Multinational Finance by Kirt Charles Butler, 3rd edition (Southwestern Publishing
(Latest Edition).




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11.   a)     Comprehensive oral examination:                              40 Marks

      A comprehensive oral examination comprising of all the courses of study will be
      conducted by the panel of external examiners. Comprehensive oral examination
      will comprise of a total of 40 marks and all students will be required to obtain
      minimum passing marks to become eligible for internship viva voce.

      b)     Internship, Report and Viva Voce:                            60 Marks

              Students after completion of their course work will be required to
      complete an internship of 8 to 10 weeks duration in any commercial / industrial
      organization. All internees will be required to submit an internship report
      alongwith a letter of completion by the organization in which the internship was
      done. The internship report should bear the hard binding on A-4 size paper of
      good quality typed in font size of 12. Report must consist of title page, table of
      contents, executive summary, mission and vision statement, industry introduction
      and background, description of major organizational functions, assignments
      performed by internee, SWOT / financial analysis, suggestions /
      recommendations and summary. Students must be well versed about their
      internship and their report. A viva voce pertaining to their internship work and its
      report will be conducted by a panel of external / internal examiners. The viva
      voce will be comprised of a total of 60 marks.




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29785143 mba-annual-2009-sargodha-university-syllabus (1)

  • 1. Program Contents Syllabus for MBA PROGRAM (Annual System) (Masters in Business Administration) Faculty of Management & Administrative Sciences University of Sargodha Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 2. Program Contents CONTENTS No. Contents Page 01 Introduction 02 02 Admission Eligibility Criteria 02 02 Degree Awarding Requirement 03 03 Course Description of Program 03 04 Syllabus with detailed course outlines 04 Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 3. Program Contents MBA (Masters Of Business Administration) 2 Years Degree Program (Annual System) 1. INTRODUCTION: Master of Business Administration (MBA) program aims at producing well-trained Business graduates who have capacity for independent thought and work, as well as for teamwork. There has always been a great demand for Marketing, accounting and finance executives and Corporate Auditors. The emerging global scenario has compelled the Commerce and Industry to look for a new breed of business graduates capable of responding to the market demands. The innovative MBA program develops critical and conceptual thinking skills in the participants. It also provides them exposure of cutting- edge business/industrial issues being faced by the real world and provides their solutions. The program has been devised keeping in view the current market needs, economy requirements and the globalization demands of Trade & Commerce. 2. ELIGIBILITY CRITERIA: 2.1 Qualifications: Candidates having a B.Com or BBA (02-years) or B.A/B.Sc. (two year) with Mathematics or Statistics or Economics as an elective course and the candidates having professional degrees with 04 year duration are eligible to apply for admission in MBA. The candidates must have at least 45% marks to apply for admission to the program. Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 4. Program Contents 3. DEGREE AWARDING REQUIREMENTS: 3.1 Course Work. Minimum Pass percentage for each course shall be 40% provided that for completion of degree program aggregate of 45% marks shall be required. 3.2 Internship Students enrolled in MBA Annual System will be required to do an internship of 6 to 8 weeks duration in any commercial/Industrial organization and submit the Internship report for evaluation in final oral examination. The external examiner/s for this purpose shall be appointed by the University. Minimum passing marks for oral examination shall be 45%. 3.3 Final Oral Examination/Viva Voce Students fulfilling the requirements mentioned at 3.1 and 3.2 shall be eligible for appearing in final Oral Examination. The external examiner/s for oral evaluation / viva voce shall be appointed by the University. Those who will be declared pass in the oral examination will be awarded the degree of MBA. 4. COURSE DESCRIPTION OF THE ANNUAL PROGRAME: The MBA Program shall comprise on two years duration. The first year shall comprise on 11 courses of 100 marks each. In the Second year 10 courses shall be taught. At the end of program oral examination relating to degree/internship of 100 marks shall be conducted. SYLLABUS WITH DETAILED COURSE OUTLINES Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 5. Program Contents 4.1 PAPERS: MBA Part-I: Papers Paper Title Marks Paper-I Principles of Management 100 Paper-II Principles of Marketing 100 Paper-III Business Computer Applications 100 Paper-IV Financial Accounting 100 Paper-V Economics(Micro & Macro) 100 Paper-VI Business Mathematics & Statistics 100 Paper-VII Human Resource Management 100 Paper-VIII Cost & Management Accounting 100 Paper-IX Applied Business Research 100 Paper-X Organizational Behaviour & Communication 100 Paper-XI Financial Management 100 Total Marks Part-I 1100 MBA Part-II: Paper-I Data Base Management Systems in Business 100 Paper-II Production & Operations Management 100 Paper-III Entrepreneurship 100 Paper-IV Managerial Economics 100 Paper-V Financial Statement Analysis & Corporate 100 Finance Paper-VI Marketing Management 100 Paper-VII Strategic Management 100 Paper-VIII Sales & Brand Management 100 Paper-IX Total Quality Management 100 Paper-X Investment Security Analysis & International 100 Finance Total Marks Part-II 1000 Comprehensive Oral Examination/ Viva Voce 40 Internship / Report / Viva Voce 60 100 Total Marks for the Program 2200 Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 6. Program Contents 4.2. Curriculum with detailed Course outlines. Course Outlines MBA (Annual System) Part-I PAPER -I: PRINCIPLES OF MANAGEMENT: Introduction: Management Concept, Definition and process, Managerial levels, roles & skills, Evolution of management thought in changing environment, management’s ethical and social responsibilities; Management Functions, Determination of Objectives & Goals, Effective goal setting, Management by objectives; Management Functions and Management Process: Planning, Organizing, Leading and Controlling; Planning: The nature, purpose and process, Hierarchy and types of organization’s plans, Strategic planning, Environment analysis, SWOT analysis, corporate, business and functional strategies, Operational planning tools, Flow charts, the Gantt charts, the load charts, PERT, and the logical framework, Effective planning; Decision Making & Problem Solving: The rational Decision-making Model, Decision making styles, Committee and group aided decision-making, Organizing: Authority, Nature, Committee Leadership: The Nature of leadership, Leadership Theories, Styles, and Skill; Motivation: Concept, Primary and Secondary motives, Motivation theories; Elements of Controlling: An overview of control, control process, critical control points and standards, control system, Effective control system requirements, Resistance to control, Control strategy choice, and Methods of control. Text Books: • Harold Knootz & Heins Weihrich: Management(Latest Edition) • Drucker, P.F,: The Practice of Management. (Latest Edition) • Stephen P. Robbins and Mary Coulter: Management. (Latest Edition) PAPER-II: PRINCIPLES OF MARKETING: Introduction: Marketing in Changing World: Creating Customer Value and Satisfaction. Strategic Planning and the Marketing Process, Global Marketing Environment; Marketing Research and Information Systems, Consumer Markets and Consumer Buyer Behaviour, Business Markets and Business Buyer Behaviour; Marketing Segmentation, Targeting, and Positioning for Competitive Advantage Product and Services strategy. New Products Development and Product Life-Cycle Strategies; Pricing Products: Pricing Considerations and Approaches, Pricing Strategies Distribution Channels and Logistics Management, Retailing and Wholesaling; Integrated Marketing Communication Strategy, Advertising, Sales Promotion and Public Relations, Personal Selling and Sales Management, Direct and Online Marketing; Competitive Strategies: Building Lasting Customer Relationships Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 7. Program Contents Text Books: • Philp, Kotler and Gary Armstrong : Principle of Marketing, McGraw Hill, Co. (Latest Edition) • William J. Stanton: Fundamental of Marketing, Etzel, and Walker McGraw Hill(Latest Edition) PAPER-III: BUSINESS COMPUTER APPLICATIONS: Introduction: Definition of Computers, Types of Computers, And Generation of Computers Hardware: Hardware components and peripherals. Software: Introduction and function of systems software, Application Packages, Level of languages Windows – XP: Introduction and concept of Operating Systems, Function Accessories MS – Word: Introduction to Word Processing. Inserting, deleting text, save and exit file, open and close file, copy and paste text. Find and replace contents, bold, underline, italic, font and font size, paragraph settings, bullets and numbering, border and shading, columns, tab setting, change case, header and footer, print preview and print, insert page, page break, date and time, spelling and grammar, mail merge, tables, insert/delete column and row. MS –Excel: Introduction to spreadsheets, inserting data in a worksheet, save and exit file, open and close, cut copy and paste the data, formatting, cell, column, bold, italic, underline, font and font size, borders. Formula writing, print preview and print, insert: cell, row, column, pictures, full and filter data, generating charts, spell checker, find and replace. MS – Power Point: Creating a basic presentation, building presentation, modifying visual elements, formatting and checking text, inserting objects, applying transitions,. Preparing handouts and slides for display. MS – Access: Introduction to database, designing database files, commands in database, working with file, brows and edit, sort, indexing and filter printing and reporting, set command and functions, data importing and exporting, link with the files. Text Books: • Peter Norton: Introduction to Computers. (Latest Edition) • Obrien: Management Information System. (Latest Edition) • David Olson: Management Information System. (Latest Edition) PAPER-IV:FINANCIAL ACCOUNTING: Introduction: Purpose and Nature of Accounting, Various areas of Accounting, Forms of Business enterprises, Accounting Information users, GAAP, Conventions, Business transactions and Accounting equation; Accounting Process: Recording changes in financial position, Double entry Accounting system, Journal, Ledger, Trial Balance, the Accounting cycle, Measuring business income, adjusting process, Completion of Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 8. Program Contents Accounting Cycle, Work sheet, Financial Statements, and Accounting for merchandize business; Accounting Systems: Special Journals, and Internal control of Cash transactions, Bank Reconciliation, Accounts Receivables, and Inventories accounting Methods, Plant Assets, Depreciation, Intangible Assets, Amortization and Depletion Methods, Liabilities; Partnership: Formation, Division of Income and Liquidation process; Corporation: Organization, Classes of Stock, Stock holder’s Equity statement, Stock value, Issuance of Stock, Stock Dividend, Treasury Stock, Stock split, Measuring Corporation Income, and Earnings Per Share; Measuring Cash Flows: Statement of Cash Flows, and Classification of cash flows Text Books: • Robert F. Meigs and Walter B. Meigs: Accounting: The Basis for Business Decisions. (Latest Edition) • Flamholtz, Michael A. Diamond: Principle of Accounting. (Latest Edition) • Frankwood: Business Accounting-I and Business Accounting-II. (Latest Edition) PAPER-V: ECONOMICS (MICRO & MACRO): Introduction: Basic Economics Concepts, problems of Economic Organizations, Markets and Elements of supply and demand. Supply, demand and product markets: demand, utility and consumer behavior and business organizations. Theory of production and marginal products, analysis of costs, competitive markets, monopoly and imperfect competition. Production Function and Distribution: Factors of Production, Pricing of factors of production. Markets and Economic Efficiency, role of Government, Economic Systems, Economic Growth and International Trade. National Economy facts: National income Accounting, Measurement. Income and Spending, Money, Monetary and Fiscal Policy, International Linkages. Aggregate Demand, Supply and Growth, Consumption and Saving, Inflation, Unemployment, Budget Deficit and International Adjustment. Text Books: • Robert S.Pindyck & Danial L. Rubinfeld: Microeconomics, Prentice Hall. (Latest Edition) • Rudiger Dornbusch & Stanley Fischer: Microeconomics, McGraw Hill. (Latest Edition) • C.E.Ferguson & J.P.Gould: Microeconomics Theory. (Latest Edition) • Samuleson & Nordhausan: Economics,Tata McGraw Hill. (Latest Edition) • PAPER-VI:BUSINESS MATHEMATICS & STATISTICS: Mathematics: Basic mathematical concepts and their application in various business real numbers, discrete and continuous variables, functions, linear and exponential functions, simultaneous equations, matrix algebra, compounding and discounting techniques, basic algebra and set theory, permutation and combination, and differential calculus. Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 9. Program Contents Statistics: Introduction. The statistical analysis of managerial problems. The important aspects of statistics, which are applicable to management, are discussed. This includes collection and classification of data, measures of central tendency and dispersion, probability, probability distribution, estimation, regression and correlation analysis, time series analysis and forecasting and index numbers. Text Books: • Mansfield, E., Statistics for Business & Economics: Methods and Applications. (Latest Edition) • Danier, W.W., Terrell, J.C., Business Statistics: Basic Concepts and Methodology. (Latest Edition) • Iqbal Bhatti: Fundamental of Statistics. Latest Edition. (Latest Edition) • Sher Muhammad, Elements of Statistics, Latest Edition. (Latest Edition) PAPER-VII: HUMAN RESOURCE MANAGEMENT: Introduction: Concepts of human resource management, Human Resource Challenges, Human Resource Functions, Philosophical approaches to Human Resource Management Job Design and Analysis: An overview of Job design, Techniques of job design, Job analysis, Collection of job information, Applications of job analysis information Human Resources Planning & Recruitment: Significance of Human Resource Planning, The planning process, the implementation of program, Recruitment & selection policy issues, Source of recruitment, Selection process & procedure, Evaluation of Human resource Planning & Recruitment Career Planning & Development: Promotion, Anachronism, Demotion, Separation Training and Development: Significance of training & development, Principles of training & development, Training & development methods, Evaluation of training & development, Motivation and Reward System: Concept of motivation, Reward systems, Motivation through job design, Motivation through employee participation, Other motivation techniques Performance Appraisal: Appraisal: Definition and applications, Basic consideration in appraisal, Appraisal methods, Legal issues for appraisal, Appraisal challenges Compensation and Services: Objectives/Rationale of Financial compensation, Challenges affecting compensation, Wage criteria, Policy and principles, Job evaluation and its system, Compensation for administrators & professionals, Financial benefits and other services Discipline: Concepts of discipline, Preventive & corrective discipline, Negative & positive approach, Administration of disciplinary action, Grievance handling. Text Books: • William B. Werther & Keith Davis: Human Resource & Personnel, McGraw Hill. (Latest Edition) • Bernardin & Russell: Human Resource Management McGraw Hill. (Latest Edition) • Fred Luthans: Organizational Behavior. McGraw Hill. (Latest Edition) Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 10. Program Contents • Robert Kreitner & Angelokinicki: Organizational Behavior, IRWIN. (Latest Edition) PAPER-VIII: COST & MANAGEMENT ACCOUNTING: Introduction: Managerial accounting: A perspective, Cost terms, concepts and classification. Responsibility Accounting and Cost Allocation concepts: Responsibility accounting centers and performance reports. Cost Flows and Accumulation: The basic cost flow model, Cost accumulation: Merchandising organizations- Manufacturing organizations- Service organizations. Costing Systems: Job order-costing systems, Process costing system, Hybrid product costing system, Cost management systems for new manufacturing environment. Cost Behavior and Estimation: Cost behavior patterns, Cost estimation methods. Cost – Volume – Profit Analysis: The breakeven point, CVP analysis, CVP with multiple products, Cost structure and leverage analysis. Standard Costing Systems: Standard costs and control, setting cost standards, Overhead application in a standard costing system, Analysis of cost variances. Differential Cost Analysis: Differential costs versus variable costs, Differential costs versus total costs, Cost analysis for pricing decisions, Make-or- buy decision. Variable Costing: Variable costing versus full absorption costing, Appropriateness of variable costing & full absorption costing methods. Flexible Budgeting: Static budget versus Flexible budget, Sales activity (Volume) Variance, Profit variance analysis, Variable, manufacturing costs variance. Budgeting & Monitoring: Framework of budgeting, The master budget development process, Budgeting in merchandising operations, service enterprising & non-profit organization, Budget under uncertainty, Reports for monitoring. Text Books: • Ronald W. Hilton Managerial Accounting McGraw Hill. (Latest Edition) • Charles T. Hongren Inroduction to Managerial Accounting Prentice Hall, International. (Latest Edition) • Grarrison: Managerial Accounting McGraw Hill. (Latest Edition) • Matz & Usry, Cost Accounting. (Latest Edition) PAPER-IX:APPLIED BUSINESS RESEARCH: Introduction to Business Research: Business Research: Definition & Nature, The Scientific Method, The Business Research Process, Errors in Business Research. Research Design and Data Sources: Types of research and research designs, Primary data and its sources, Secondary data and its sources. Data Collection Procedures: The Measurement Process, Concepts of validity and reliability, The casual design procedures, Data Collection Methods, Observation, Documentary-Historical Method, The Survey Method, Data Collection Instruments: Questionnaire, Interview and Scheduling, Problems in Data Collection. Sampling: Sampling Concepts, The Sampling Procedures (Types of Sampling), Determining a sample size & Selection of sample. Data Processing And Analysis: Basic concepts of data processing: Computer representation, Data Matrix, Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 11. Program Contents Data Storage Data Processing flow: Editing, Coding, Handling Blank Responses, Coding, Categorization, Converting, Weighting, Storing etc., Alternative processing flows, University data analysis, Measurement of central tendency, Measurement of dispersion, Hypothesis Testing, Bavaria data analysis, Linear Correlation, Simple Regression, The Chi-Square Test, The Cross-Tabular Tables, Elaboration of relationships, Multivariate data analysis: Interdependence Methods, Factor analysis, Cluster analysis, multidimensional analysis, Multivariate data analysis: Dependence methods, Multiple Regressions, Analysis of Variance & Covariance, Discriminate analysis. Research Project Proposal: Rationale for the study defining the problem, Research Objectives, Information needs, Research design, Data collection procedure, Data processing & analysis, Research Team and its profile, Budget, Time Table Text Books: • Ranjit Kumar, Research Methodology, Sage Publications. (Latest Edition) • Dam Remenyl, Doing Research in Business and Management, Sage Publications. (Latest Edition) • C. William Emory, Business Research Methods, IRWIN. (Latest Edition) PAPER-X: ORGAINZATIONAL BEHAVIOUR & COMMUNICATION ORGANIZATIONAL BEHAVIOUR: Introduction and Background: Organizational behavior: Key concepts, A historical perspective on organizational behavior, Organizational behavior and contemporary issues. Organization: Structure and Design: The nature and purpose of organization, The classical and modern concepts of organization, Span of control and organization structures, Authority relations: Line, staff and functional, Authority: Delegation and decentralization, Departmentalization, Organizational life cycle stages, The contingency approach of organization design, Today’s organizations and various designs, Organizational effectiveness Organizational Culture: The dynamics of organization’s culture, the basic approaches to organizational culture, the cross-cultural awareness, total quality culture creation, changing and developing cohesive organization’s culture Organizational Change and Development: The nature and typology of organizational change, The diagnosis of forces for change, The models and dynamics of planned change, Resistance to change and its management, Techniques for managing change, Organizational development: Objective & model, Change management and contemporary issues in TQM. Foundations of Individual Behaviour: The perception process, The attribution theory, Personality and organizational behaviour, Attitudes, personal values and ethics: Learning & behavioural modification Behaviour Modification: Behavioural learning models, Principles of behavior modification, the process of modifying on-the-job behaviour, Behavioural selfmanagement Socialization and Mentoring: The organizational socialization process, The socialization techniques, Mentoring, Organizational roles and norms Work Group Behaviour: Work group: Types, functions & development process, Work group structure, composition and effectiveness, Inter group interactions, Organization influence tactics, Organization’s politics, Strategies Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 12. Program Contents for improving work group performance. Organizational Conflicts Management: The nature of conflict, Functional versus dysfunctional conflict, Approaches to effective conflict resolution, Conflict stimulation Text Books: • Judith R. Gordon, Organizational Behavior, Prentice Hall. (Latest Edition) • Fred Luthans: Organizational Behaviour. (Latest Edition) • Davis and Newstrom, Human Behavior at Work: Organizational Behavior, McGraw Hill. (Latest Edition) • Robert Kreitner & Angelo Kinicki Organizational Behavior, IRWIN. (Latest Edition) BUSINESS COMMUNICATION: Process of communication: Communication model, Channels of communication, Flow of communication, Barriers to effective communication, How to make communication effective. Communication theories: Interaction-information- Completeness. 7’c of communication: Conciseness-Correctness-Completeness, Clarity- Consideration- Courtesy-Concreteness. Written communication: Letter-Memorandum- Circular, Agenda and minutes of meeting, Business research report: Types, Format, Language & Style, Market report: Types- Format, Thesis and assignment writing. Oral communication: Meeting: Types and conduct, Interview: Types and conduct, Presentation or speech: Types-Planning-Delivering the presentation or speech, Workshop and seminar: Planning-Conduct. Communication strategy: Image building, Minus image and its implications, Developing a positive corporate image, Messages choice: Favorable, unfavorable, negative and persuasive. Précis writing: Methods of précis writing, Principle points to be kept in mind while writing précis, Specimen of passages and their précis. Essay writing: Characteristic of a good essay, Classification, Hints on essay writing: general preparation, special preparation. Text Books: • Murphy and Hildebrandt, Effective Business Communication. (Latest Edition) • Coutland L. Bovee, Jhon V. Thill, Business Communication Today. (Latest Edition) PAPER-XI:FINANCIAL MANAGEMENT: Introduction: Nature, scope and functions, Financial decisions areas, Objectives of financial management, Framework for financial management, Working Capital Management: Concepts and components, Determinants of working capital requirement, Working capital conversion cycle and identification of risk. Cash and Marketable Securities Management: Objectives of cash management, Rational for holding cash, Determinants of cash needs, Cash management strategies. Credit Policy: Optimal credit policy, Credit granting policy, Credit collection policy, Analysis of changes in credit policy Financial Markets: Money market, Institutional framework with reference to Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 13. Program Contents Pakistan, Capital Markets, Primary vs secondary markets, Sources of Finance: Short term financing: Trade credit, commercial bank loans, collateral supported loans and commercial paper, Intermediate financing. The Valuation Concepts: Key concepts of value, Time-value concept, The valuation process, The fundamental valuation model, Valuation of securities. Financial Forecasting: Short term financial projections: Cash budget and pro-forma financial statements, Long term financial projections. Capital Budgeting: Nature & process, Estimation and identification of the relevant cash flows, Capital budgeting evaluation techniques, Capital rationing. Dividend Policy: Determinants of dividend policy, Alternate dividend policies. Text Books: • Weston & Brigham: Essentials of Managerial Finance, The Dryden Press. (Latest Edition) • James C. Van Horne: Financial Management & Policy, Prentice Hall. (Latest Edition) • Gitman: Managerial Finance. (Latest Edition) • Richard Brearly & Stewart Myers: Principles of Corporate Finance. McGraw Hill. (Latest Edition) Course Outlines Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 14. Program Contents MBA (Annual System) Part-II PAPER-I: DATA BASE MANAGEMENT SYSTEMS IN BUSINESS: INTRODUCTION TO INFORMATION TECHNOLOGY INTRODUCTION TO COMPUTER SYSTEM: Hardware, Software, Electronic Data Processing, Input, Processing and Output Techniques MANAGEMENT INFORMATION SYSTEM: Needs for MIS, Evolution & Types of Information System, (MIS, DSS, Expert System), The concept of Data and Information DATABASE MANAGEMENT SYSTEMS: The concept of DBMS, Hierarchy of Database, Elements of DBMS, Contents of Files INFORMATION SYSTEMS FOR BUSINESS APPLICATION: Executive Information System, Manufacturing Information System, Marketing Information System, FIS, HRIS. COMPUTER NETWORKS: Types of Networks, Application of Networks, Network Structure, Network Standardization, Example Networks, Network Software. INTRODUCTION TO BUSINESS TELECOMMUNICATION: Communication Channels, Channel Configuration, Channel Sharing, Modes of Transmission OTHER RELEVANT TOPICS: Artificial Intelligence (AI), Office Automation, Multimedia, Computer Viruses Text Books: • Jmaes O, Brien Introduction of Information Systems with supplement. McGraw Hill, New York. (Latest Edition). • Robert Schulthies & Mary Sumner: Management Information System, with • supplement. McGraw Hill, New York. (Latest Edition). • David Olson: Management Information System, McGraw Hill. (Latest Edition). PAPER-II: PRODUCTION & OPERATIONS MANAGEMENT: Introduction: Importance off operation management, design of and effective operational system including a thorough understanding of various operational strategies and their implicative impact on the over all production and operation of a company. Operations management and corporate profitability. Characteristics of a manufacturing system. Difference between manufacturing and service operations. Various forecasting techniques including simulations and aggregate product planning for attaining TQM. Japanese style of manufacturing utilizing techniques and trends for attaining quality assurance with the use of techniques such “kanban”. Capacity planning, process design, facility layout and location. Implementation of an effective operational strategy with a perspective emphasizing on the operational system of the future in the global market. Text Books: Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 15. Program Contents • James D.Dilworth: Production and Operations Management, McGraw Hill. (Latest Edition). • Elwood S. Buffa and Rakesh K. Sarin: Modern Production/Operations Management,8e,Wiley (Latest Edition). PAPER-III: ENTREPRENEURSHIP Introduction: Entrepreneurial Perspective, economics and entrepreneurship, process, ventures, practices and characteristics. Entrepreneurship and new free enterprise: Entrepreneurship venture opportunities, innovations, change, fantasies, Environment of small business, sources and resolutions, corporate entrepreneurship, risk failure and new venture unit, feasibility of planning and concepts of planning, stages of growth model, responsibility of feasibility plan. Product and services concepts: Product servicing concepts and commercial opportunities (macro over view), products and technology, identification opportunities, product development life cycle, product protection, trade mark and patents, process of patents, validity of property rights and accessing government information. Human resources side of enterprise, infrastructure of services, types of service venture, success factors. Marketing and new venture development: Marketing research foe new ventures, marketing concepts, startup of marketing research, market focused on organization, sources of market intelligence, competitive analysis and implications of market research. Marketing strategies and functions and product concepts, 4 Ps, making marketing plan, changing international ventures. Entrepreneurial team and business formation: human resource and relations, BOD,legal aspects, acquiring a business, evaluation of acquisition opportunities and methods of valuation. Financial resources and asset management, different types of financing, buy or lease. Organization cycle and grouth of organization, strategic management for success of enterprise, looking towards entrepreneurial career. Text Books: • David H. Holt: Entrepreneurship, New Venture Creation, Prentice Hall (Latest Edition). • Bill Bolton & John Thompson: Entrepreneurs Talent, Temperament, Technique, Butterworth Heinemann (Latest Edition). PAPER-IV: MANAGERIAL ECONOMICS: Nature, Scope and Overview of Managerial Economics The Nature and Scope of Managerial Economics. The Managerial decision making process. Theory of the firm. Profit maximization, Cost Minimization. Economic optimization. Economic relations of variables. The Incremental concept in Economic Analysis. Demand, Supply and Equilibrium. Demand Analysis, Estimation and Forecasting Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 16. Program Contents The Basis for Demand. The Market Demand function. Demand sensitivity analysis: Elasticity, Price Elasticity of Demand with Managerial applications. Income Elasticity of Demand with Managerial applications. Application of Regression Analysis: Demand estimation. Demand forecasting. Production and Cost Analysis Production functions. Total, Marginal and Average Product.Revenue and Cost in Production. Production function estimation. Productivity Measurement. Homogenous and Homothetic Production Function. Short run and long run cost curves. Learning curves and application. Cost-value-profit analysis. Linear Programming Production planning for a single product Production planning for a multiple products. Graphic specification and solution. Simplex method of solution. The dual in linear programming. Shadow prices in linear programming. Decision Making Under Risk and Uncertainty Introduction. Risk Analysis of Decision Alternatives. Adjustment for Risk in Decision Making. The Expected Value Criterion. The Standard Deviation Criterion. The Coefficient of Variation Criterion. The Certainty Equivalent Criterion. The Maxima and Maximax Criterion. The Decision Tree and Joint Probabilities. Optimal decision Strategy. Limit Pricing and Preventing entry. Pricing Analysis and Decisions A Review of Market Structures and Basic Pricing Models. Perfect Competition. Monopoly. Monopolistic Competition. Oligopoly. Selected Pricing Models. Marginalist Pricing. Mark up pricing. New Product Pricing. Oligopoly Model. Contestable Markets. Pricing Strategies for Firms and Market Power. Monopolistic Competition. Price Discrimination, Monoposony and Price Product. A Critique of Traditional Theory of the Firm Full Cost Pricing Model. Mark-up Pricing Model. Problem fro Marginal Price-formula. Limit Pricing Models. Managerial Theories and Models of the Firm Baumol’s Theory of Sales Revenue Maximization. Marris’s Model of Managerial Enterprise. Williamson’s Model of Managerial Discretion Topics, Behavioral Model by Cyert and March. Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 17. Program Contents Public Sector Production and Pricing of Goods. Public and Private Goods and their pricing mechanism. Decreasing cost Industry and pricing. Externalities and Market Pricing issues. Rent seeking and control. Government Policy and International Trade, tariff and pricing. Import Competitiveness and tax, International pricing Techniques / Strategies. Capital Budgeting and Investment Pre-requisites of Capital Budgeting. Investment Criteria and Decisions. Cash flow estimation, Internal Rate of Return, Profitability-Index Criterion and other criterion. Optimal Capital Budget. Text Books 1. Douglas, E. J., Managerial Economics, Prentice Hall(Latest Edition). 2. Hirschey, M. Managerial Economics, (10th edition) U.S.A. Thomson South-Western, (Latest Edition). 3. Hirschey, M. and J.L. Pappas; Fundamentals of Managerial Economics, Dryden Press, (Latest Edition). 4. Kent P, and P Young., Managerial Economics: Economic Tools for Today’s Decision Makers., (4th Edition) Pearson (Latest Edition). PAPER-V: FINANCIAL STATEMENT ANALYSIS & CORPORATE FINANCE FINANCIAL STATEMENT ANALYSIS: (a) INTRODUCTION TO FINANCIAL STATEMENTS 1.1 Financial Statements: Their Nature and Importance 1.2 Accounting Principles and Limitation of Financial Statements. 1.3 Construction and Contents of Financial Statements 1.4 Prudent Policies to Financial Current and Fixed Assets and their utility in Financial Statements Analysis 1.5 Different Groups Interested in Financial Statement Analysis 1.6 Types of analysis 1.6.1 Ratio analysis 1.6.2 Trend percentages 1.6.3 Common size statement analysis 1.6.4 Comparative statement analysis (b) COMPARISON STANDARDS 1.1. Industry Averages 1.2. Sources of Industry Averages SHORT -TERM POSITION ANALYSIS 2.1. Net Working Capital 2.2. Current and Quick Asset to total Current Assets Ratio 2.3. Total Current Liabilities to total Liabilities Ratio Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 18. Program Contents 2.4. Individual Current Liability to total Current Liabilities LONG-TERM POSITION ANALYSIS 3.1. Debt / Equity Ratio 3.2. Total Liabilities to Owner’s Equity Ratio 3.3. Debt to Capitalization Ratio 3.4. Owner’s Equity to total Assets Ratio 3.5. Owner’s Equity to fixed Assets Ratio 3.6. Long-term Liabilities to total Assets Ratio 3.7. Long-term Liabilities to fixed Assets Ratio 3.8. Times Interest. Earned Ratio ASSETS UTILIZATION ANALYSIS 4.1. Average Collection Period and Receivable Turnover 4.2. Inventory Turnover Ratio 4.3. Fixed Assets Turnover Ratio 4.4. Current Assets Turnover Ratio 4.5. Average Payment Period and Accounts Payable Turnover PROFITABILITY ANALYSIS 5.1. Gross Profit Margin 5.2. Operating Profit Margin 5.3. Net Profit (BT) Margin 5.4. Net Profit (AT) Margin 5.5. Return on Equity 5.6. Return on Total Assets 5.7. Return on Fixed Assets 5.8. Net Sales to total Operating Assets 5.9. Earning per Share 5.10. P / E Ratio 5.11. Divided Payout Ratio 5.12. Book Value Per Share 5.13. Book Value to Market Value Ratio 5.14. Yield on Common Stocks INTERPRETATION OF ANALYSIS 6.1. How to interpret the data 6.2. The Dn Port Formula 6.3. Comparison of the Ratios with Industry Averages 6.4. Interpretation of the Data and Precautions ANALYSIS OF CASH FLOW STATEMENT 7.1 Importance of Cash flow Statement 7.2 Construction and use of Cash flow Statement 7.3 Analysis of Cash flow Statement and Sufficiency of Cash for Overall Operations of the Firm COMPARATIVE ANALYSIS OF FINANCIAL STATEMENTS & TREND PERCENTAGES 8.1. Comparative Financial Statements 8.2. Horizontal and Vertical Analysis 8.3. Trend Analysis 8.4. Interpretation Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 19. Program Contents (a) SHORT-TERM AND LONG-TERM CREDIT ANALYSIS 9.1. Role of Credit Information Bureau (CB) of State Bank of Pakistan to know the Outstanding Credit and the Repayment Behavior of Firms 9.2. Use of Different Ratios, Trends and Their Interpretation in the Light of CB Report for Credit Decision Making b) EQUITY INVESTMENT ANALYSIS 9.3. Use of Dividends, Payout Ratios, EPS, P/Es Book Value to Market Value to Market Value Ratios for Equity Investment Decisions. Text Books: 1) Financial Statement Analysis by Martin S. Fridson. (Latest Edition). 2) Financial Analysis by Bowlin, Martin Scott. (Latest Edition). 3) Financial Statement Analysis by kannedy. (Latest Edition). CORPORATE FINANCE Valuation and Capital Structure Here, the focus is on production, investment, and financing decisions in a world without information or incentive problems. 1) Valuation under Certainty 2) Valuation under Uncertainty 3) Real Options 4) Optimal Capital Structure in MM world Information Transmission: Asymmetric Information Ever since Akerlof (1970), it has been argued that information flow is necessary for markets to survive in a world of asymmetric information. The argument is that without such transfers, the market will value the average quality. If that happens then the supply of low-quality projects will be much higher than the supply of high-quality projects since high-quality projects will be less interested in a market that has under-valued them. This in turn, will cause the true average to be lower than the average used by the market initially. Realizing this, the market lowers its evaluation of average quality resulting in further exit of best projects still present leading to another revision and yet another round of exits. The process goes on and the market may eventually cease to function. However, markets do exist in this world of asymmetric information. Their existence hints at the presence of credible information transmission mechanisms: 1) Debt as a signal of private information 2) Self-financing by entrepreneurs as a signal 3) Dividends as a signal 4) Stock repurchases as a signal Agency Costs Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 20. Program Contents The decline in the value of a firm due to conflicts of interest between stakeholders is termed as the agency cost. 1) Agency cost of new equity 2) Agency cost of debt Financial Contracting What kinds of deals are made between financiers and those who need financing? Consider a single entrepreneur, a single investor, and a single project. The question is, how should the right to make future decisions be allocated between the entrepreneur and the investor? Who should have the right to replace the CEO or terminate the project? In order to answer these questions, we must first understand why the allocation of decision making authority matters. This is the subject matter of this module 1) The design of an optimal contract Capital Restructuring 1) Going public decision 2) IPO under-pricing 3) Going private decision 4) LBOs 5) Mergers and Acquisitions Unique Issues in Emerging Economies 1) Banking sector spreads 2) Badla financing 3) Pyramid ownership structure Text Books: 1) Fundamentals of Corporate Finance by Richard A.Brealey, Stewart C.Myers & Alan J.Marcus. (Latest Edition). PAPER-VI: MARKETING MANAGEMENT: Marketing an overview: Definitions, Evolution of marketing management, concept, social responsibility, basic functions of marketing & importance and scope of marketing. The marketing environment analysis: An organization’s external microenvironment and macro environment, An organization’s internal environment. Marketing information systems: Concept and components of marketing information systems, MKIS, MRS, Analytical marketing system, marketing decision support system. Consumer markets and consumer behavior analysis: Demographic dimensions of consumer market, Behavioral dimensions of consumer marker. Buyer behavior: Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 21. Program Contents objectives & structure. STP marketing: An overview of marketing opportunities and target markets, Market segmentation concept patterns & procedure. Product marketing strategies: Basic concepts of product planning, the product life cycle: Stages and marketing strategies, new product planning and development, product-mix strategies, rending, packaging and labeling. Pricing strategies and policies: Procedure for price setting, Methods of setting prices. Marketing channel systems: The nature of marketing channels, Various marketing channel systems, Channel – design decisions, Channel – management decisions, Channel dynamics. Promotion strategies: Meaning and importance of promotion, Communication and promotion mix strategy, Effective advertising programs, Sales promotion and public relations programs, The strategic personal selling process, Strategic sales-force management. Text Books: • Philip Kotler, Marketing Management, Analysis, Planning, Control. (Latest Edition). • Jegdesh Sheth and Dennis E. Garrett, Marketing Management: A Comprehensive Reader. (Latest Edition). • E. Jerome McCarthy & William. D. Pareanth, Basic Marketing: Managerial Approach. (Latest Edition). PAPER-VII: STRATEGIC MANAGEMENT: Introduction: Strategic management, Definition and process, nature of strategic decisions, The strategy managers: the role and tasks. Strategy Formulation: Information Inputs: Operating environment scanning, Structural analysis of competitive forces, The Structure and performance of the industry as a whole. Strategy Formulation: Mission and Objective: Concepts: Mission, goals, objectives and targets, Mission development and statement, Relationship. The strategy-making hierarchy, corporate strategy, Functional strategies, operating strategy, factors shaping strategy. Action Plan Choice: The generic competitive strategies, the offensive strategic postures, the defensive strategic postures, corporate diversification strategies. Strategies Evaluation and Selection: Evaluation models, Growth share matrix (GSM), General electric’s stop light grid, Life cycle analysis, Gap analysis, Directional policy matrix (DPM), Selection models and contexts. Function Strategy Formulation: Selection of functional areas, Formulation of functional objectives, Formulation of functional action plans. Strategy Implementation: Analyzing strategy-change, Analyzing organizational structure, Analyzing organizing culture, selecting an implementation approach. Strategic Control: The strategic control process. A Case Analysis Framework: Diagnosis and record of the current situation, Identification and record of the strategic issues and key problems. Text Books: • G. Johnson & K. Scholes: Exploring Corporate Strategy, Prentice Hall. • Wheelen: Strategic Management (Latest Edition). • Fried. R. David: Strategic Management, Prentice Hall. (Latest Edition). • Thomous, Stricklend: Strategic Management, BPI, IRWIN. (Latest Edition). Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 22. Program Contents PAPER-VIII: SALES AND BRAND MANAGEMENT Sales Management This course provides the student with a comprehensive view of retailing, an analysis of the retail environment and exposure to issues and developments in the industry. Retailing is changing today, and the successful business will know how to identify, adapt, and plan with these changes. The course is divided into four (4) sections:  Retailing Environment  Retailing Strategy  Merchandise Management  Store Management There are five major objectives for this course. Upon successfully completing the course, you should be able to: 1. Understand the impact of retailing on the economy. 2. Comprehend retailing’s role in society and, conversely, society’s impact on retailing. 3. See how retailing fits within the broader disciplines of business and marketing. 4. Recognize and understand the operations-oriented policies, methods, and procedures used by successful retailers in today’s global economy. 5. Know the responsibilities of retail personnel in the numerous career positions available in the retail field. Essentially this will be done through analysis of retail cases and accompanying readings, field assignments, individual and group reports and presentation of a retail plan at the end of the term. 2 Types of Retailing, Multi-channel Retailing Case – Land’s End Readings – Retail Institutions and Multi-channel (Levy and Weitz; Berman and Evans) Retailing Strategy 3 Retail Strategy Case – Jollibee or Sear’s Readings – Strategic Planning in Retailing (Berman and Evans) Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 23. Program Contents Retail Market Strategy (Levy and Weitz) 4 Retail Audit Assignment of Retail Establishments 5 Retail Customer Case – Streamline, Inc. Readings – Identifying and Understanding Consumers (Berman and Evans) Customer Buying Behavior (Levy and Weitz) 6 Retail/Site Selection Case – Just Fresh Readings – Retail/Site Selection (Levy and Weitz) Trade Area Analysis (Berman and Evans) 7 Retail Audit Presentation 8 Retail Audit Presentation 9 Retail Organization and Human Resource Management Case – Homeworld America Readings – Retail Organization and HR Mgt (Levy and Weitz) 10 Customer Relationship Management Case – Saks First Readings – CRM (Levy and Weitz) Merchandise Management 11 Developing and Implementing Merchandise Plans Case – Sears and Bennetton Readings - Developing and Implementing Merchandise Plans (Levy and Weitz) 12 Financial Management Case – Planned Purchases and Open to Buy or Neiman Marcus and Family Dollar Readings – Financial Merchandise Mgt (Levy and Weitz) Financial Strategy (Berman and Evans) 13 Pricing in Retailing Case – eBay or Bojangles Readings – Pricing (Levy and Weitz; Berman and Evans) Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 24. Program Contents 14 Retail Communication Case – The Power of Being Different Readings – Retail Communication Mix (Levy and Weitz) Retail Image and Promotional Strategy (Berman and Evans) Store Management 15 Operations Management Case – Sheetz or Borders Bookstore Readings – Operational Dimensions (Berman and Evans) Managing the Store (Levy and Weitz) 16 Store Layout, Design and Visual Merchandising Assignment – Store Critique Readings – Store Layout, Design and Visual Merchandising (Levy and Weitz) Retail Image and Promotional Strategy (Berman and Evans) 17 Customer Service Case – Nordstrom Readings – Customer Service (Berman and Evans) Brand Management - Introduction to Integrated Branding • Framework and philosophy for the course • Definitions and trends in branding • Why branding is critical to success • Review the foundations of brand hierarchy Key Drivers of Branding: Corporate and Customer Strategy • Importance of corporate strategy in driving branding • Linking branding with strategy • Applying the right customer knowledge to build the brand strategy • Balancing multiple levels of branding Defining the Brand Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 25. Program Contents • Developing a brand identity • Branding through the customer experience • Mapping customer touch points • Review the brand architecture of current Canadian brands • Bringing the Brand to Life Building the Brand Platform • Elements of the brand platform • Protecting your brand through trademarking • Managing the brand platform process • Brainstorming and critiquing creative ideas against the brand strategy Leveraging the Marketing Mix • Designing the communications strategy • Extending the brand to all communication vehicles • Leveraging product and service in brand delivery • Managing the brand through distribution channels Integrating External Communications • Using different media to build the brand • Difference between a campaign plan and a brand plan • Leveraging channel-specific approaches to build the brand • Employing non-traditional media to generate increased awareness Building the Brand with and through Employees • Developing the internal branding framework • Aligning the external and internal brand • Creating the internal brand plan • Managing customer touch points with consistent brand standards Measuring Brand Value • Understanding how to measure overall brand value Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 26. Program Contents • Using financial metrics • How to set up, measure and evaluate brand value by media • Evaluating brand impact by media • Apply the Learning Managing a New Brand or Re-Branding Assignment • Review the process to establish a new brand or enhance an existing brand • When and what to brand • Investment required to build and maintain a brand • Brand audit process Branding Case Studies • Review of real-life branding case studies • Critiquing brand strategies • Assessing customer impact • Guest speakers PAPER-IX: TOTAL QUALITY MANAGEMENT 1.Introduction to Total Quality Management 1.1 Defining Total Quality Management 1.2 Basic Approaches of Total Quality Management 1.3 Gurus of Total Quality Management 1.4 TQM Framework 1.5 Awareness about the improved quality 1.6 Historical Review 1.7 Obstacles in implementing TQM 1.8 Benefits of TQM 2. Leadership and Total Quality Management 2.1 Defining Leadership 2.2 Characteristics of Quality Leaders 2.3 Leadership Concepts 2.4 The seven habits of highly effective people 2.5 Ethics and Quality 2.6 Deming Philosophy 2.7 Role of Leaders in TQM 2.8 Implementation 2.9 Quality control 2.10 Core Values, Concepts and Framework 2.11 Strategic Planning and Communication 2.12 Decision Making Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 27. Program Contents 3. Customer Satisfaction and Employee Involvement 3.1 Customer Satisfaction (An Overview) 3.2 What is customer? 3.3 Customer perception of Quality and feedback from customer 3.4 Effectively using customer complaints 3.5 Transforming needs into requirement of customers and importance of customer retention. 3.6 Employee involvement in improving quality. 3.7 Motivational theories 3.8 Empowerment 3.9 Teams and there effectiveness 3.10 Rewards, Recognition and Performance appraisal 3.11 Union and employee involvement 3.12 Benefits of employee involvement 4. Continuous Process of Improvement and Performance Measures 4.1 Perfection through continuous improving process 4.2 Process 4.3 The Juran Approach to continuous improvement process 4.4 Improvement Strategies 4.5 Types of Problems 4.6 Problem solving method  Kaizan  Reengineering  Six Sigma 4.7 Objectives of Performance measures 4.8 Appropriate Strategy 4.9 Presentation of Performance Measures 4.10 Quality Costs 4.11 Malcolm Baldrige National Quality Award. 5. Benchmarking “A tool for Continuous Improvement” 5.1 Concept of Benchmarking 5.2 Importance of Benchmarking 5.3 Definition of Benchmarking 5.4 Important Reasons of Benchmarking 5.5 Process of Benchmarking 5.6 Deciding what to Benchmark 5.7 Benchmark Planning 5.8 Actions to close the Gap between Benchmark 5.9 Pitfalls and Criticisms of Benchmarking 6. Quality Management System 6.1 ISO 6.2 Benefits of ISO registration 6.3 ISO 9000 Series of Standards 6.4 ISO 9001 requirements 6.5 Implementation of Quality Management System (ISO) 6.6 Documentation 6.7 Internal Audits 6.8 ISO Certification for Service Organizations Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 28. Program Contents 6.9 ISO Vs Baldrige Award 6.10 Standards in Pakistan 7. Environmental Management System 7.1 Introduction to Environmental Management Standards 7.2 ISO 14000 Series Standards 7.3 Concept of ISO 14001 7.4 Requirements of ISO 14001 7.5 Benefits of Environmental Management System 7.6 Integrating ISO 14000 with ISO 9000 7.7 Relationship of Standards with Health and Safety 8. Quality Function Deployment and Quality by Design 8.1 Concept of Quality Function Deployment 8.2 Role of team in QFD 8.3 Benefits of QFD 8.4 Driving force behind QFD 8.5 Process of information by organization 8.6 House of Quality 8.7 Building House of Quality 8.8 Quality Function Deployment Process 8.9 Concept of Quality by Design 8.10 Rational of Implementing Quality by Design 8.11 Benefits of Quality by Design 8.12 Communication Models 8.13 Implementation of Quality by Design 8.14 Tools used for implementing Quality by Design 9. Management and Technical Tools for improving 0.1 Introduction of Management Tools and there importance 0.2 Forced Field Analysis 0.3 Nominal Group Technique 0.4 Affinity Diagram 0.5 Tree Diagram 0.6 Matrix Diagram 0.7 Process decision program chart 0.8 Activity network diagram 0.9 Just in Time and Just in Case 0.10Concept of Statistical Process Control 0.10.1 Pareto Diagram 0.10.2 Process Flow diagram 0.10.3 Cause and effect diagram 0.10.4 Check sheets 0.10.5 Histogram 0.10.6 Control Charts 0.10.7 Scatter Diagram Text Books 1. Total Quality Management By: Dale H. Besterfield (Latest Edition). 2. Quality Management By: Donna C.S. Summers (Latest Edition). Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 29. Program Contents 3. Total Quality Management By: Joel E. Ross (Latest Edition). PAPER-X: INVESTMENT SECURITY ANALYSIS & INTERNATIONAL FINANCE: INVESTMENT MANAGEMENT: Course Objectives: The objective of this course is to explain the techniques, vehicles and strategies forimplementing investment goals in light of risk return trade offs. Course Contents: Introduction to Investment, Types of investment, Structure, functioning and players of investment market, Sources of investment information, Equity and its characteristics, Stock Market , Money and Currency Markets, Bonds, TFCs, debentures and fixed income securities, Fundamental and technical analysis, Rate of Return, Risk and Uncertainty, Portfolio Risk Management, Capital Asset Pricing Model and Arbitrage Pricing Theory, Efficient Market Theory. Text Books: • Lewis Mandell: Investment. (Latest Edition). • Charles P. Jones: Investment, Analysis and Management. (Latest Edition). INTERNATIONAL FINANCE Introduction Additional opportunities and additional risks faced by a multinational corporation Integration of world markets International monetary system Exchange rate systems International Financial Environment International financial markets - overview The foreign exchange market and currency risk management Exchange rate determination International Parity Conditions Forecasting exchange rates Foreign Exchange Derivatives Currency forwards and futures Currency options Put-call parity; reproducing securities Currency swaps Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 30. Program Contents Global Financing Offshore financial markets: Euro-Banking products; Euro-securities International bond and stock markets Corporate FX Risk Management The relevance of currency hedging Types of currency exposure: economic (contractual and operating) and accounting exposure Valuation and the Structure of Multinational Operations Cross-border capital budgeting Multinational capital structure and cost of capital International Portfolio Investment and Asset Pricing Text Books: International Financial Markets and the Firm by P. Sercu and R. Uppal (Latest Edition) Multinational Finance by Kirt Charles Butler, 3rd edition (Southwestern Publishing (Latest Edition). Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1
  • 31. Program Contents 11. a) Comprehensive oral examination: 40 Marks A comprehensive oral examination comprising of all the courses of study will be conducted by the panel of external examiners. Comprehensive oral examination will comprise of a total of 40 marks and all students will be required to obtain minimum passing marks to become eligible for internship viva voce. b) Internship, Report and Viva Voce: 60 Marks Students after completion of their course work will be required to complete an internship of 8 to 10 weeks duration in any commercial / industrial organization. All internees will be required to submit an internship report alongwith a letter of completion by the organization in which the internship was done. The internship report should bear the hard binding on A-4 size paper of good quality typed in font size of 12. Report must consist of title page, table of contents, executive summary, mission and vision statement, industry introduction and background, description of major organizational functions, assignments performed by internee, SWOT / financial analysis, suggestions / recommendations and summary. Students must be well versed about their internship and their report. A viva voce pertaining to their internship work and its report will be conducted by a panel of external / internal examiners. The viva voce will be comprised of a total of 60 marks. Department of Business Administration, Faculty of Management & Administrative Sciences (UOS) 1