The document discusses the purpose and process of conducting a retrospective meeting. It uses a story about Santa Claus and his workshop producing toys as an analogy for the roles and goals of a Scrum team. The retrospective process involves 5 phases - establishing what was supposed to happen, what really happened, identifying differences and causes, and determining improvements for the next iteration. Conducting regular retrospectives helps teams continuously improve their process.

1. The Art of the Retrospective François Bachmann Kiev, Agile Eastern Europe 2010

3. Principal @ SPRiNTiT

4. OrganisationalDevelopment& Team Efficiency Coach

5. Helpingcompaniesmake the transition to being more agile

6. Particularinterest :Complex Adaptive Systems October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

7. Whatis a Retrospective for? October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

8. The Retrospective Prime Directive(inspired by Star Trek) “Regardless of what we discover, we understand and truly believe that everyone did the best job he or she could, given what was known at the time, his or her skills and abilities, the resources available, and the situation at hand.” Norman Kerth October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

9. Workshop Setup Tables: active in Workshop You are a cross-functionalTeam which has quitesuccessfullyworkedtogether for the last release The WorkshopMasterwill guide yourthrough the 5 phases of a retrospective Other people: observers Pleasedon’tinterferewith the tables You willbeasked for observations & comments October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

10. The Story The American Christmas Tale starring: Santa Claus (ScrumMaster) Dwarves (Team) Children (Product Owner) alsofeaturing Elves (Quality Assurance) Reindeers (Delivery) Parents (Management) October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

11. Santa Claus (ScrumMaster) Makes sure the Dwarves (Team) know what to focus on Looks after a good workingenvironmentwhere the appropriatetools are available Facilitates the Retrospective Goal: Make as manychildren as possible HAPPY October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

12. Dwarves (Team) Producetoysaccording to incomingorders Repairdefectivetoys Load on sledge for delivery Goal: produce in a smooth & efficient way October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

14. Elves (Quality Assurance) Make sure the right toys are produced Help minimizetoyrecalls and fixtures Focus on quality and reworkimpediments Goal: make the production process as smooth & efficient as possible October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

16. Very diverse deliveryenvironments, oftenheavilyconstrained (chimneys)

17. Major challenges: planning & efficiencyGoal: deliverwithout last-minute hickups October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

18. Parents (Management) Need to deal with – oftencontradictory – demandsfromtheirchildren Have limited budget Quitestressedduringdelivery time Goal: fair budget allocation to avoidfightingchildren October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

19. Wrap-Up: After Action Review(a simple & straightforwardretrospective) Whatwassupposed to happen? Whatreallyhappened? Wasthere a difference? Why? Whatcanwe do differentlynext time to improve the outcome? October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

20. ThankYou! Cards: 1 pack for eachattendee(theycost about 10 US$ /pack to produce) If youwantanother pack, youneed to: give me at least one improvementidea for this workshop leaveyour business card Comments, flowers, orders for more cards: francois@alchimiste-agile.com October 9, 2010 AgileEE 2010 - Kyiv, Ukraine

21. PS: Why « Agile Alchemists » ? The ouroboros (dragon eatingitsowntail) is an alchemistsymbol for transformation & renewal, whichnicelysums up the retrospective. Can yousay « feedback » ?  October 9, 2010 AgileEE 2010 - Kyiv, Ukraine