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Promoting
                    e-competence
                    Alfonso Fuggetta
                    CEFRIEL – ICT Institute Politecnico di Milano


                    INSEAD (Fontainebleau), 14th January 2010


venerdì 15 gennaio 2010                                             1
venerdì 15 gennaio 2010   2
What vision are we pushing?
venerdì 15 gennaio 2010                                 3
The origin of many troubles


venerdì 15 gennaio 2010                           4
What does it say?



venerdì 15 gennaio 2010                 5
The underlying assumption ...   IT/ICT is a Commodity



venerdì 15 gennaio 2010                                            6
Obviously, (most of) IT/ICT
                    is not a commodity



venerdì 15 gennaio 2010                           7
ICT is more than classical Information Systems
                      and web applications
                      ICT is more than mobile communication
                      ICT is more than consumer electronics




venerdì 15 gennaio 2010                                                8
Localization




                                   Everything is digital                                New interaction paradigms




                          A world of sensors                         ICT                            Power and memory




                               Software, software, software                                  Miniaturization




                                                              Ubiquitous connectivity




venerdì 15 gennaio 2010                                                                                                9
ICT is the core of all modern products and services
                             The “internet of things” has become a reality
venerdì 15 gennaio 2010                                                         10
... even more important!



                          Smart Products   enable   Smart Services




venerdì 15 gennaio 2010                                              11
ICT permeates the entire value chain



                          Logistics   Operations   Products   Services




venerdì 15 gennaio 2010                                                  12
Example:
                          intelligent tractors




venerdì 15 gennaio 2010                          13
Example: tribal marketing
                                       LIKED




                            DISLIKED




venerdì 15 gennaio 2010                        14
Example: appliances




venerdì 15 gennaio 2010           15
The old vision


                             Business




                                        Technology




venerdì 15 gennaio 2010                              16
The “real” vision


                                       This dramatically changes
                                         the role of the CIO
                          Technology
                                       Maybe, we’d better call
                                               him/her
                                       Chief Innovation Officer
                            Business



venerdì 15 gennaio 2010                                            17
This has a significant impact on education
                   T-shaped people (Larry Hirst, IBM):
                          We need strong “core” competences




                                                                                         Core competence
                          But it is necessary also to deal with many




                                                                       Core competence




                                                                                                                             Core competence
                          other different disciplines




                                                                                                           Core competence



                                                                                                                                               Core competence
                   Education to support 360° innovation
                   From standardize programs to custom-
                   designed, “pervasive” education experiences




venerdì 15 gennaio 2010                                                                                                                                          18
Example: ICT Executive MBA 	

                   Carried out by MIP (Politecnico Business School) in
                   cooperation with CEFRIEL
                   Focus on ICT and its role in innovating companies




venerdì 15 gennaio 2010                                                  19
Example: ICT and design innovation workshops
                   Short sessions on ICT and design skills
                   In parallel, project work based on companies’ case studies




venerdì 15 gennaio 2010                                                         20
Example: Information and Security Management
                   Executive course for Security Managers
                   Combination of
                          Technology
                          Organization
                          Legal aspects
                   Project work carried out in the company




venerdì 15 gennaio 2010                                      21
In general ...
                   It is necessary to introduce a discontinuity in the way we
                   conceive and offer our education programs
                   Multidisciplinarity, really
                          Many different domains including design, embedded systems,
                          ergonomics, ethnography (!), ...
                   Education as part of innovation: we need more than just in-
                   class lectures




venerdì 15 gennaio 2010                                                                22
Thanks for the
              attention
              Alfonso.Fuggetta@polimi.it




venerdì 15 gennaio 2010                    23

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Promoting e-competence

  • 1. Promoting e-competence Alfonso Fuggetta CEFRIEL – ICT Institute Politecnico di Milano INSEAD (Fontainebleau), 14th January 2010 venerdì 15 gennaio 2010 1
  • 3. What vision are we pushing? venerdì 15 gennaio 2010 3
  • 4. The origin of many troubles venerdì 15 gennaio 2010 4
  • 5. What does it say? venerdì 15 gennaio 2010 5
  • 6. The underlying assumption ... IT/ICT is a Commodity venerdì 15 gennaio 2010 6
  • 7. Obviously, (most of) IT/ICT is not a commodity venerdì 15 gennaio 2010 7
  • 8. ICT is more than classical Information Systems and web applications ICT is more than mobile communication ICT is more than consumer electronics venerdì 15 gennaio 2010 8
  • 9. Localization Everything is digital New interaction paradigms A world of sensors ICT Power and memory Software, software, software Miniaturization Ubiquitous connectivity venerdì 15 gennaio 2010 9
  • 10. ICT is the core of all modern products and services The “internet of things” has become a reality venerdì 15 gennaio 2010 10
  • 11. ... even more important! Smart Products enable Smart Services venerdì 15 gennaio 2010 11
  • 12. ICT permeates the entire value chain Logistics Operations Products Services venerdì 15 gennaio 2010 12
  • 13. Example: intelligent tractors venerdì 15 gennaio 2010 13
  • 14. Example: tribal marketing LIKED DISLIKED venerdì 15 gennaio 2010 14
  • 16. The old vision Business Technology venerdì 15 gennaio 2010 16
  • 17. The “real” vision This dramatically changes the role of the CIO Technology Maybe, we’d better call him/her Chief Innovation Officer Business venerdì 15 gennaio 2010 17
  • 18. This has a significant impact on education T-shaped people (Larry Hirst, IBM): We need strong “core” competences Core competence But it is necessary also to deal with many Core competence Core competence other different disciplines Core competence Core competence Education to support 360° innovation From standardize programs to custom- designed, “pervasive” education experiences venerdì 15 gennaio 2010 18
  • 19. Example: ICT Executive MBA Carried out by MIP (Politecnico Business School) in cooperation with CEFRIEL Focus on ICT and its role in innovating companies venerdì 15 gennaio 2010 19
  • 20. Example: ICT and design innovation workshops Short sessions on ICT and design skills In parallel, project work based on companies’ case studies venerdì 15 gennaio 2010 20
  • 21. Example: Information and Security Management Executive course for Security Managers Combination of Technology Organization Legal aspects Project work carried out in the company venerdì 15 gennaio 2010 21
  • 22. In general ... It is necessary to introduce a discontinuity in the way we conceive and offer our education programs Multidisciplinarity, really Many different domains including design, embedded systems, ergonomics, ethnography (!), ... Education as part of innovation: we need more than just in- class lectures venerdì 15 gennaio 2010 22
  • 23. Thanks for the attention Alfonso.Fuggetta@polimi.it venerdì 15 gennaio 2010 23