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affilinet
            …thoughts on:
     "how big is Big Data?"
                                                      by…
Chris R. Hauth, Director Strategy, affilinet international

                                                03-2012
The questions we will address today…



        What is BIG DATA and how BIG is it?




           What can it mean for all of us?



   Why is privacy so important and what we can do
                       about it?


                                                    Page 2
Data is getting bigger and bigger…


                             Worldwide Digital Data Volume
(created and stored each year)
   90                                                                                         2015:
                                                                                            7,910 EB
   80
   70
   ExaByte




   60                                                                        x 61
   50
                                                                   BIG DATA
   40
                                              2011:
   30                                       1,800 EB
                     2005:
   20               130 EB
   10
   -
             2000   2002         2004   2006           2008                2010               2012                2014

                                                                                       Note: The data of 2015 estimated by IDC     Page 3
                                         Source: 2011 IDC Digital Universe Study (2011/6); MIC "Information Distribution Cencus"
How big is your data??? Company size is no
longer a determinant

                    Size DataWarehouse                                  Revenue 2011
                           (in TB)                                          (in €)




      VS.




                                                                                                           Page 4
                   Source: Data Unser – Wie Kundendaten die Wirtschaft revolutionieren (2012), affilinet
What is this thing called "Big Data" actually???



 All Data that can be put into an
       on-line environment…                          Relational
                                                   Databases no
                                                 longer sufficient…
Which surpasses our traditional
  ability to effectively organize,
      store and manage it…



   New challenges for                Unstructured Data describes any
     data storage,                     data that is not in a database…
    mining, analytics
          and
    interpretation…                  Unstructured data can be textual or
                                                 non-textual…


                                                                                           Page 5
                                                         Source: SearchBusinessAnalytics
Although Data is massively growing, it's mostly
hard to grasp and understand, it's unstructured


              Size and Growth of
                  Data (2010)
                   worldwide
                                                         Share of structured
                    +40%                                        Data
                   (from 2009)
                                                                  worldwide

                                                                      5%
                                                                   (as of 2010)




                                                                                                                  Page 6
                                            Source: Big Data – Powering the next Industrial Revolution, Tableau
                                 Source: 'Future Integration Needs: Embracing Complex Data', Aberdeen Group
There is no reason why growth of (unstructured)
data should decrease in the future!
         Social media boom                                                   The Mobile Revolution

 Facebook - Active users ('04-'11)                                    Mobile Data Connections ('04-'11)


                 160% CAGR                                                                   20% CAGR




   E-Commerce transactions                                                        "Internet of Things"

 Global eCommerce Sales ('04-'11)                                     Connected Devices 2015 (excl. PC/Mobile)
                                                                                                            Industrials



                  23% CAGR

                                                                                        Utilities          Retail        Security
                                                                     Automotive                     Travel&Log      HealthCare




                                                                                                                             Page 7
                   Source: Facebook Prospectus 2012, YankeeGroup Topline Data Forecast 2011, JPMorgan eCommerce Forecast
Selected acquisitions from eBay hint at a big
data future across all channels
                                                                                                                  Example

                                                                        Magento                  FigCard                 ZVent
              StubHub
                                              Positronic
                                                                            CriticalPath                           Appchee
                                                                                               Where Inc             Hunch
                                                   TicketTech                  Milo


2001/2        2007 – 2008                       2009 – 2010                                 2011 – Q1 2012
                    Stumble Upon                                           RedLaser                Zong                 BillSafe



     Paypal                                                                                                   WHI Solutions
                            GSI



              Hadoop (10-20 PB)                                     TerraData (10-20 PB)
                        Size of bubble = size of acquisition              Product Data           Shop Enhancements

                        Mobile           Payment               Social                                                           Page 8
                                                                         Source: dailydealmedia, alacrastore, wikipedia, ebay
But Size doesn't necessarily matter: Big Data is
a complex ecosystem, navigate it wisely


                                                           -   Enrichment
            Profitability                                  -   Normalization
                                                           -   Categorization
                                                           -   New Storage
                                                           -   Biz Intelligence
                                                           -   Vizualization
      ( - ) Amount of Data




                                                Quality
            ( - ) Quality




                             ( - ) Regulation     Amount of Data


                                                                                         Page 9
                                                                     Source: affilinet
Customer Journey – This is what we originally
thought the journey would look like…
Idealized Customer Journey



                          Need recognition
 1
                       (content sites, eMailers)      Idealized customer
                                                   journey from an affiliate
                                                     network perspective
 2                      Information Search
                            (review sites)
                                                     However consumers
                                                      might complete a
 3                           Evaluation            purchase at all stages or
                                                        linger longer

                                                   And indeed reality looks
 4                            Purchase
                                                         different…




                                                                                   Page 10
                                                               Source: affilinet
Biz Intelligence – Horses for Courses – Different
model-mix for different needs
Orders per Publisher type per Industry

                                                                         Which publisher model
Finance                                                                      works best is
                                                                          dependend on the
                                                                           industry segment

Telco



Retail                                                                   Our advertiser KAMs or
                                                                           you can steer and
                                                                          influence this status
                                                                          quo, but we need to
Travel                                                                      provide the tools



              CashBack   Coupon   Media     Portal/   Topic Sites                                               Page 11
                                          Communities   Source: affilinet (1 Month, Germany and affilinet only)
Biz Intelligence – Couponing and Cash-Back not a
danger to traditional publisher models
Pre-Order Touchpoints per Publisher Model


                                                                             Topic websites beat
Topic
                                                                               topic and media



Media
                                                                           Media and Couponing
                                                                            mainly beat similar
                                                                                  models
Coupon


                                                                          Only Cashback mostly
Cash-                                                                     beats Couponing, and
Back                                                                      not other Cashbackers

            CashBack   Coupon   Media     Portal/   Price Comp Topic Sites                                       Page 12
                                        Communities      Source: affilinet (1 Month, Germany and affilinet only)
Enrichment – enrich and link your Big Data to
 increase the quality and make it valuable
                                         Fit predictors
                                                                            Example
         Evaluations
                                                                                  Shares



    Weather                                               Social
                                                      Recommendations
                                                                                     Likes
                                       Product
                                        Data
   Holidays


                       Environmental
                            Info                                   Opinions
Geo-locations
                                                   Special Promotions


                   Connect to other players of the Value Chain

                                                                                        Page 13
                                                                        Source: affilinet
Vizualization – The right visualization of Data is
the key for meaningful interpretation




                                                                       Page 14
                                             Source: LinkedIn Maps, 2012
Too often we see big data as a way to improve
our productivity, but that's just part of the story

             What are you using Big Data for???

Increase Operational Efficiency                     51%                                         No wonder that
                                                                                               government get's
     Inform Strategic Direction               36%
                                                                                                it all wrong and
      Better Customer Service           27%                                                    tries to curb Data
                                                                                                    Analytics
Identify New Products/Services          24%

Enhance Customer Experience            20%

          Identify New Markets    11%
                                                                                             Big Data should be
          Faster Go-To-Market     8%
                                                                                                 about better
      Comply with Regulations     6%                                                           services for our
                                                                                              customers FIRST
                         Other 3%



                                                                                                                            Page 15
                                                          Source: The Economist - Harnessing a game changing asset (2011)
Privacy and end-user trust perception is key:
BUT privacy perception differs substantially

                       What is privacy? (EU 27)                         The good news is:
                                                                          The information
  Visited Websites         25%                                            our industry is
                                                                        interested in is not
  Taste & Opinions          27%
                                                                        considered private
                                                                            by the end-
                                                                             customer
      Photos of me                48%


    Mobile Number                       63%




Medical Information                       74%                             BUT: That's just
                                                                          one part of the
      Financial Info                          75%                           picture…


                                                                                                  Page 16
                                                    Source: EU -SPECIAL EUROBAROMETER 359, 2011
The start and the end of big data is the complex
consumer, don't forget that…!

      Your Opinion of Personalized Search? (U.S.)

      Total            65%             29%
                                                                            Obviously we
                       BAD             Good     other                      communicated
                                                                          something wrong!
       >50              70%             24%
Age
       <29         56%             38%




High Salary              75%             19%                              Big Data should be
    >75k                                                                  about privacy and
Low Salary       45%             49%                                          protecting
   <30k                                                                    individual needs


                                                                                                         Page 17
                                              Source: PEW Institute – PIP Serach Engine Use 2012, U.S.
Regulation – The New EU Data Protection
Regulation is the final point of truth for Big Data
Basic Principles of Draft from EU Commission
  A General Data Protection Regulation (Verordnung,
  keine Richtline): direct applicability in all EU member
  states

  Applicable for all "personal data", with a significant
  broadening of the term "personal" (e.g. targeting)

  Transparency and Controll as two guiding principles
                                                                Current timeplan
  with broad implications towards role of end-user            suggest final date for
                                                            implementation in 2016
  Significant increase of fines (now related to all
  international revenue, 2%)
                                                               However political
  Applicable for all companies that do business in the         necessities could
  EU, also Non-EU companies
                                                            significantly speed this
  No changes are currently induced regarding "E-
                                                                      up!!!
  Privacy" Directive (Richtlinie)

                                                                                          Page 18
                                                                      Source: EU, affilinet
Regulation – What does it mean now for you???
Document, Document, Document!!!
The implications for your daily work
  Non-EU based players will need to comply to the new
  rules

  Data protection and compliance become more
  important as not only individuals can sue you
  (Verbandsklagerecht)

  Growing Importance and necessity of well
  documented "Customer Consent"                                Currently the draft
                                                               means significant
  More and easier accessible user rights, will mean for         strains on your
  you to offer customers access and controll (e.g.
                                                             operations, increase in
  "Right to be forgotten", personal data portability)
                                                            bureocracy and in certain
  Profiling will be harder as the definition of "personal   cases the death of whole
  data" is significantly broadened                              business models



                                                                                          Page 19
                                                                      Source: EU, affilinet
What are the key take aways…



 Big Data is the key decision point for our industry
 and we will need to….

   Put the end-customers on Prio 1 will be decisive for
   the industry

   Proactively work with government and interest
   groups to define the customer way forward


   Intelligently collaborate using the non-personal data
   we have to improve customer experience

                                                           Page 20
… thanks for time! Enjoy the rest of your day @ Tactixx!




                      affilinet GmbH        T. +49 89 435710 170
                      Chris R. Hauth        M. +49 151
                      Jospeh-Wild-Str. 20   E.m. chauth@affili.net
                      81829 München         www.affili.net

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Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 

affilinet_Big Data_TactixX_20120327

  • 1. affilinet …thoughts on: "how big is Big Data?" by… Chris R. Hauth, Director Strategy, affilinet international 03-2012
  • 2. The questions we will address today… What is BIG DATA and how BIG is it? What can it mean for all of us? Why is privacy so important and what we can do about it? Page 2
  • 3. Data is getting bigger and bigger… Worldwide Digital Data Volume (created and stored each year) 90 2015: 7,910 EB 80 70 ExaByte 60 x 61 50 BIG DATA 40 2011: 30 1,800 EB 2005: 20 130 EB 10 - 2000 2002 2004 2006 2008 2010 2012 2014 Note: The data of 2015 estimated by IDC Page 3 Source: 2011 IDC Digital Universe Study (2011/6); MIC "Information Distribution Cencus"
  • 4. How big is your data??? Company size is no longer a determinant Size DataWarehouse Revenue 2011 (in TB) (in €) VS. Page 4 Source: Data Unser – Wie Kundendaten die Wirtschaft revolutionieren (2012), affilinet
  • 5. What is this thing called "Big Data" actually??? All Data that can be put into an on-line environment… Relational Databases no longer sufficient… Which surpasses our traditional ability to effectively organize, store and manage it… New challenges for Unstructured Data describes any data storage, data that is not in a database… mining, analytics and interpretation… Unstructured data can be textual or non-textual… Page 5 Source: SearchBusinessAnalytics
  • 6. Although Data is massively growing, it's mostly hard to grasp and understand, it's unstructured Size and Growth of Data (2010) worldwide Share of structured +40% Data (from 2009) worldwide 5% (as of 2010) Page 6 Source: Big Data – Powering the next Industrial Revolution, Tableau Source: 'Future Integration Needs: Embracing Complex Data', Aberdeen Group
  • 7. There is no reason why growth of (unstructured) data should decrease in the future! Social media boom The Mobile Revolution Facebook - Active users ('04-'11) Mobile Data Connections ('04-'11) 160% CAGR 20% CAGR E-Commerce transactions "Internet of Things" Global eCommerce Sales ('04-'11) Connected Devices 2015 (excl. PC/Mobile) Industrials 23% CAGR Utilities Retail Security Automotive Travel&Log HealthCare Page 7 Source: Facebook Prospectus 2012, YankeeGroup Topline Data Forecast 2011, JPMorgan eCommerce Forecast
  • 8. Selected acquisitions from eBay hint at a big data future across all channels Example Magento FigCard ZVent StubHub Positronic CriticalPath Appchee Where Inc Hunch TicketTech Milo 2001/2 2007 – 2008 2009 – 2010 2011 – Q1 2012 Stumble Upon RedLaser Zong BillSafe Paypal WHI Solutions GSI Hadoop (10-20 PB) TerraData (10-20 PB) Size of bubble = size of acquisition Product Data Shop Enhancements Mobile Payment Social Page 8 Source: dailydealmedia, alacrastore, wikipedia, ebay
  • 9. But Size doesn't necessarily matter: Big Data is a complex ecosystem, navigate it wisely - Enrichment Profitability - Normalization - Categorization - New Storage - Biz Intelligence - Vizualization ( - ) Amount of Data Quality ( - ) Quality ( - ) Regulation Amount of Data Page 9 Source: affilinet
  • 10. Customer Journey – This is what we originally thought the journey would look like… Idealized Customer Journey Need recognition 1 (content sites, eMailers) Idealized customer journey from an affiliate network perspective 2 Information Search (review sites) However consumers might complete a 3 Evaluation purchase at all stages or linger longer And indeed reality looks 4 Purchase different… Page 10 Source: affilinet
  • 11. Biz Intelligence – Horses for Courses – Different model-mix for different needs Orders per Publisher type per Industry Which publisher model Finance works best is dependend on the industry segment Telco Retail Our advertiser KAMs or you can steer and influence this status quo, but we need to Travel provide the tools CashBack Coupon Media Portal/ Topic Sites Page 11 Communities Source: affilinet (1 Month, Germany and affilinet only)
  • 12. Biz Intelligence – Couponing and Cash-Back not a danger to traditional publisher models Pre-Order Touchpoints per Publisher Model Topic websites beat Topic topic and media Media Media and Couponing mainly beat similar models Coupon Only Cashback mostly Cash- beats Couponing, and Back not other Cashbackers CashBack Coupon Media Portal/ Price Comp Topic Sites Page 12 Communities Source: affilinet (1 Month, Germany and affilinet only)
  • 13. Enrichment – enrich and link your Big Data to increase the quality and make it valuable Fit predictors Example Evaluations Shares Weather Social Recommendations Likes Product Data Holidays Environmental Info Opinions Geo-locations Special Promotions Connect to other players of the Value Chain Page 13 Source: affilinet
  • 14. Vizualization – The right visualization of Data is the key for meaningful interpretation Page 14 Source: LinkedIn Maps, 2012
  • 15. Too often we see big data as a way to improve our productivity, but that's just part of the story What are you using Big Data for??? Increase Operational Efficiency 51% No wonder that government get's Inform Strategic Direction 36% it all wrong and Better Customer Service 27% tries to curb Data Analytics Identify New Products/Services 24% Enhance Customer Experience 20% Identify New Markets 11% Big Data should be Faster Go-To-Market 8% about better Comply with Regulations 6% services for our customers FIRST Other 3% Page 15 Source: The Economist - Harnessing a game changing asset (2011)
  • 16. Privacy and end-user trust perception is key: BUT privacy perception differs substantially What is privacy? (EU 27) The good news is: The information Visited Websites 25% our industry is interested in is not Taste & Opinions 27% considered private by the end- customer Photos of me 48% Mobile Number 63% Medical Information 74% BUT: That's just one part of the Financial Info 75% picture… Page 16 Source: EU -SPECIAL EUROBAROMETER 359, 2011
  • 17. The start and the end of big data is the complex consumer, don't forget that…! Your Opinion of Personalized Search? (U.S.) Total 65% 29% Obviously we BAD Good other communicated something wrong! >50 70% 24% Age <29 56% 38% High Salary 75% 19% Big Data should be >75k about privacy and Low Salary 45% 49% protecting <30k individual needs Page 17 Source: PEW Institute – PIP Serach Engine Use 2012, U.S.
  • 18. Regulation – The New EU Data Protection Regulation is the final point of truth for Big Data Basic Principles of Draft from EU Commission A General Data Protection Regulation (Verordnung, keine Richtline): direct applicability in all EU member states Applicable for all "personal data", with a significant broadening of the term "personal" (e.g. targeting) Transparency and Controll as two guiding principles Current timeplan with broad implications towards role of end-user suggest final date for implementation in 2016 Significant increase of fines (now related to all international revenue, 2%) However political Applicable for all companies that do business in the necessities could EU, also Non-EU companies significantly speed this No changes are currently induced regarding "E- up!!! Privacy" Directive (Richtlinie) Page 18 Source: EU, affilinet
  • 19. Regulation – What does it mean now for you??? Document, Document, Document!!! The implications for your daily work Non-EU based players will need to comply to the new rules Data protection and compliance become more important as not only individuals can sue you (Verbandsklagerecht) Growing Importance and necessity of well documented "Customer Consent" Currently the draft means significant More and easier accessible user rights, will mean for strains on your you to offer customers access and controll (e.g. operations, increase in "Right to be forgotten", personal data portability) bureocracy and in certain Profiling will be harder as the definition of "personal cases the death of whole data" is significantly broadened business models Page 19 Source: EU, affilinet
  • 20. What are the key take aways… Big Data is the key decision point for our industry and we will need to…. Put the end-customers on Prio 1 will be decisive for the industry Proactively work with government and interest groups to define the customer way forward Intelligently collaborate using the non-personal data we have to improve customer experience Page 20
  • 21. … thanks for time! Enjoy the rest of your day @ Tactixx! affilinet GmbH T. +49 89 435710 170 Chris R. Hauth M. +49 151 Jospeh-Wild-Str. 20 E.m. chauth@affili.net 81829 München www.affili.net