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Gravis footwear
Cross-channel Information Architectures




                                               C-F AIL
                                          # EPI


Aditya, Brennan, Hee Joo, Kristen

   Team Subgroup
What is Gravis?
Strive to be different
Don’t have that many products
Abby's IA Heuristics: Graded A-F
Grade



Controllable                                                                                      F
n    Does user feel that the task they need to accomplish is                        No!
      available to them?
      n    After user chooses a product, Gravis slam the door in the face of the
            user by not showing 3rd-party stores in context of the shoes.
n    How well does it anticipate and eliminate error potential?                          No!
      n NOT   SO WELL.
            n Gravis   adopted non-standard interaction patterns
n    When errors do occur, how easily can a user recover?                          No!
      n Not   straightforward to go back to all shoes.
      n Not   possible to go to the 'next' shoe in the thumbnail list.

n    Are features offered to allow the user to tailor information                         No!
      or functionality to their context?!
      n    Can't serach or narrow options. Cannot mark particular products for
            future reference.
Grade



Clear                                                                                                          D
Easily Perceptible.

n    Is the functionality and information being provided easy to understand? Yes!
      n    …but click on a link, the navigation paradigm changes.


n  Is the path to task completion obvious?                        No!
      n    Not if you want to check out the skate stuff, click on the skate link (it will sell you shoes).

n    Users nd it easy to describe?                  No!
      n    If a descriptor such as "cube rotation" thing is used, there may be a problem.
Grade


Useful                                                            E
Website's intended usage: Not satisfied.
Users' intended tasks: Not completed.


n    Not a single part of this sample task can be completed.

Check out the new Lowdown shoes and buy the red
ones in size 11
Sam. The Skateboarder

                        ASL
                        25/M/LA
                        Hobbyist skateboarder
                        Needs to buy a pair of Lowdowns
Gravisfootwear.com
Grade


Findable                                                                                             F
n    Can users easily locate information and functionality that they are seeking?!     No!
        n      e website has no basic search function.
        n    Shoes appear in pop-up grid as opposed to list
        n    Names and prices are not listed in grid


n    Is it easy to enter the experience from a variety of channels and points of interest?!   No!
        n    Not possible to get to website from other sites selling Gravis shoes
        n    Seems as if search engine is only option


n    How do search engines “see” what is provided?!              No!
        n    Gravis site shows up as rst option in Google
        n    Shows up close to the bottom of rst page in Yahoo! And Bing
Search engine results using Yahoo! or Bing.
Grade


Accessible                                                                               F
n    Can information and functionality be used by a variety of user types via all expected
      channels and devices?!
        n    Site is ash-based; automatically a problem for iOS devices   No!
n    Is this experience compliant with 508 standards for accessibility?         No!
        n    Site doesn't support zooming
        n    Not compatible with screen readers
Doesn't play well with
others.

 •    Home page is not compatible with
      mobile devices nor does it have a
      separate mobile version.

 •    Design Idea: It might be time to
      switch to HTML5
Gina. Visually impaired

                          ASL
                          45/F/MI
                          Wants to gift a nice Gravis shoe
                          to her nephew
Typical website screen reader output
Gravis site screen reader output
      AKA accessibility fail
e solution

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Team Gravis Pervasive IA Heuristic Evaluation

  • 1. + Gravis footwear Cross-channel Information Architectures C-F AIL # EPI Aditya, Brennan, Hee Joo, Kristen Team Subgroup
  • 3.
  • 4.
  • 5. Strive to be different Don’t have that many products
  • 7. Grade Controllable F n  Does user feel that the task they need to accomplish is No! available to them? n  After user chooses a product, Gravis slam the door in the face of the user by not showing 3rd-party stores in context of the shoes. n  How well does it anticipate and eliminate error potential? No! n NOT SO WELL. n Gravis adopted non-standard interaction patterns n  When errors do occur, how easily can a user recover? No! n Not straightforward to go back to all shoes. n Not possible to go to the 'next' shoe in the thumbnail list. n  Are features offered to allow the user to tailor information No! or functionality to their context?! n  Can't serach or narrow options. Cannot mark particular products for future reference.
  • 8. Grade Clear D Easily Perceptible. n  Is the functionality and information being provided easy to understand? Yes! n  …but click on a link, the navigation paradigm changes. n  Is the path to task completion obvious? No! n  Not if you want to check out the skate stuff, click on the skate link (it will sell you shoes). n  Users nd it easy to describe? No! n  If a descriptor such as "cube rotation" thing is used, there may be a problem.
  • 9. Grade Useful E Website's intended usage: Not satisfied. Users' intended tasks: Not completed. n  Not a single part of this sample task can be completed. Check out the new Lowdown shoes and buy the red ones in size 11
  • 10. Sam. The Skateboarder ASL 25/M/LA Hobbyist skateboarder Needs to buy a pair of Lowdowns
  • 12. Grade Findable F n  Can users easily locate information and functionality that they are seeking?! No! n  e website has no basic search function. n  Shoes appear in pop-up grid as opposed to list n  Names and prices are not listed in grid n  Is it easy to enter the experience from a variety of channels and points of interest?! No! n  Not possible to get to website from other sites selling Gravis shoes n  Seems as if search engine is only option n  How do search engines “see” what is provided?! No! n  Gravis site shows up as rst option in Google n  Shows up close to the bottom of rst page in Yahoo! And Bing
  • 13. Search engine results using Yahoo! or Bing.
  • 14. Grade Accessible F n  Can information and functionality be used by a variety of user types via all expected channels and devices?! n  Site is ash-based; automatically a problem for iOS devices No! n  Is this experience compliant with 508 standards for accessibility? No! n  Site doesn't support zooming n  Not compatible with screen readers
  • 15. Doesn't play well with others. •  Home page is not compatible with mobile devices nor does it have a separate mobile version. •  Design Idea: It might be time to switch to HTML5
  • 16. Gina. Visually impaired ASL 45/F/MI Wants to gift a nice Gravis shoe to her nephew
  • 17. Typical website screen reader output
  • 18. Gravis site screen reader output AKA accessibility fail