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Product overview/Benefits

Target Market/Applications

Market Opportunity
Configurations/Accessories

BUSINESS PROPOSITION
Features/Benefits

Key Selling Points
Uncovering opportunities

Qualifying Questions

Support services

Global Services

Materials/classification/training

Sales Tools

AP 8232

Executive Summary

AP 8200 SERIES
Partner Brief

AP 8222
Product overview/Benefits
Features/Benefits
Uncovering opportunities

Qualifying Questions

Support services

Global Services

Materials/classification/training

Sales Tools

PAGE 1

Key Selling Points

•	 AP 8222 Access Point. The AP 8222 delivers
blazing fast Wi-Fi wireless access in public
and customer-facing environments. Its internal

Configurations/Accessories

•	 AP 8232 Modular Access Point. Designed for
general enterprise use, the AP 8232 features a
dual 802.11ac/802.11n radio for an easy upgrade
path to 802.11ac. The access point features a
unique modular design where customers can
snap on up to two different USB application
modules at a time. The AP 8200 Series family of
modules includes 3G/4G/LTE redundant backhaul,
a dedicated intrusion detection and a “green”
environmental light sensor. Your customers get
a multi-function access point that supercharges
their WLAN with a new level of capacity, new
level of performance and new level of flexibility.

BUSINESS PROPOSITION

At launch, the AP 8200 Series 802.11ac portfolio
consists of two products:

With Motorola’s 5th generation 802.11ac access points,
your customer’s WLAN can support an unprecedented
number of users and applications — including voice
and video — allowing them to confidently deploy BYOD
initiatives as well as empower new workgroups with
mobile devices and new mobile applications. As they
add users and increase the volume of data travelling
over the WLAN, they get the peace of mind that comes
from knowing their network is ready and waiting. And
support for both 5 GHz and 2.4 GHz radios means the
AP 8222 and AP8232 also support all the legacy
802.11a/b/g/n clients already in place today. Your
customers don’t need to worry about upgrading every
device to 802.11ac right away.

Target Market/Applications

With Motorola’s new 802.11ac access point family,
the AP 8200 Series, your customers are equipped
to accommodate the growing number of mobile
devices as well as increasing mobile application
complexity. These access points leverage 802.11ac,
also known as fifth generation Wi-Fi, to provide a
wireless performance boost capable of delivering
data at desktop speeds — up to four times the speed
of 802.11n. Yet, the access points also support a 2.4
GHz radio to ensure backward compatibility with
every Wi-Fi-enabled mobile device in your customer’s
environment today.

Unmatched bandwidth for unmatched
network and application performance

Market Opportunity

Every day, more workers are using more mobile
devices to stay connected to the people and
information they need to get the job done fast —
and right. At the same time, mobile applications are
becoming bandwidth-heavy: video calls are replacing
voice calls and today’s data applications are often
rich with multimedia. As a result, there are more
devices and more traffic constantly pressuring the
performance of the enterprise wireless LAN. And
these trends are further exacerbated by Bring Your
Own Device (BYOD) policies, where one employee
may carry two or three Wi-Fi-enabled devices.

antennas and sleek and sophisticated housing
blend right into the most design-conscious public
areas. Whether your customers need to serve
shoppers in a retail store, hotel guests or patients
and their visitors in a hospital, the AP 8222 delivers
Wi-Fi speeds up to four times the speed of 802.11n,
improving scalability —making it even easier to
sale your network to support bandwidth heavy
applications and more users.

Executive Summ ary

Executive Summary

Platform highlights for the AP 8222 and AP 8232 include:
•	 Dual radio 802.11.ac and 802.11n
•	 3 spatial stream 3x3 MIMO for maximum throughput
•	 Support for both legacy and emerging Power Over
Ethernet (PoE) standards, allowing your customers
to get the advantages of 802.3at — more power for
the device — without requiring the upgrade of wired
network infrastructure.
•	 Load balancing, pre-emptive roaming and rate scaling
•	 Gap-free security (plug-in intrusion detection module for
AP 8232; one radio can be used for intrusion detection
for AP 8222)
•	 Can be used in stand-alone mode or centrally managed
from NOC
Product overview/Benefits
Target Market/Applications
Configurations/Accessories

Features/Benefits
Uncovering opportunities

Support services

PAGE 2

Sales Tools

•	 One View Management: WiNG 5.5 provides rich
hierarchical management of the entire network. For
example, a retailer can start with a macro view to
see all stores, all NX Series controllers and their
adopted access points and drill down into a specific
store as well as a specific access point in that
store. In addition, controllers can adopt controllers.
For example, the NX9500 in the NOC can adopt an
NX4500/NX6500 controller in a store, providing

Materials/classification/training

•	 Content caching: With video now a commonplace
application, enterprises need a means to protect
WLAN networks from the performance degradation
that can occur as a result of video applications. With
WiNG 5.5, customers can cache video content to
enable video applications that won’t impact network
performance. The WiNG 5.5 operating system offers
highly configurable content caching on Motorola’s NX
Series controllers, which offer a half a terabyte drive
with a definable cache. Content can be cached either
at headquarters or locally. Two modes are available:
policy and adaptive

Global Services

WiNG 5.5 offers support for 802.11ac, along with
many new features that provide major benefits to
your customers. Following is an overview of the most
important features.

•	 Content caching analytics: This feature makes
content caching even more valuable. All the requests
for video content from any mobile device are
captured and sent to the NX Series controller —
either the NX4500/NX6500 in the local location or
the NX9500 in the NOC. This information allows IT to
determine the type of content users are requesting
and the related bandwidth requirements, which
in turn helps hone content caching rules to better
protect network performance and maximize the
value of the content caching feature. These valuable
analytics can reveal that videos need to be saved
in the cache longer, or cache space needs to be
increased on certain days (such as Saturday and
Sunday in a retail store).

Qualifying Questions

The AP 8222 and AP 8232 are part of our WiNG 5 family
of WLAN infrastructure. They are “network aware”,
able to work in concert with all other Motorola WiNG
5 controllers and access points to define the route that
will enable the fastest and most robust path for every
transmission. The access points can be deployed in
standalone mode, or can be adopted by our controllers
for easy centralized management. No matter how many
access points and controllers your customers need, or
where in the world they are located, they can deploy,
monitor, troubleshoot and manage them all from a
single location.

Key Selling Points

Enabling QoS, security and mobility at the access points
also provides a higher level of network survivability and
more flexibility on how the network is architected and
deployed. Customers will get more network capacity,
more resilience, more flexibility and a better quality of
experience. And because fewer wireless controllers are
needed, the solution delivers all these benefits at less cost.

–– Adaptive mode. The intelligent Adaptive mode
searches the cache first whenever a video is
requested. In the event it is not available, once the
video is downloaded, customers can determine if
they want to save that video for a pre-determined
period of time, such as a day or a week. In addition,
a white-listing functionality allows customers to
specify where content can and cannot originate
from — for example, a rule might state that any
video from YouTube is acceptable, while content
from a small website should never be cached. This
allows the caching function to adapt to whatever
content is being viewed at the time, while still
protecting the network against content from
questionable sources.

BUSINESS PROPOSITION

With the emergence of 802.11n, Motorola innovated a
paradigm shift to address the needs of a new wireless
era. WiNG 5 WLAN distributes intelligence throughout
the network so that traffic can flow directly, without
bottlenecking at the wireless controller or burdening the
wired network. And the WiNG 5 solution enforces QoS,
security and mobility services for all traffic, even when
it doesn’t go through the controller, which is unique to
our solution.

–– Policy mode. Policies are highly configurable.
For example, if a store rolls out a new ‘How-to’
video for shoppers or a new training video for
employees, those videos can be loaded on the
store’s local drive, where requests to view will
not impact bandwidth. Videos can be loaded in
the store itself, or in the event the store does not
have local IT support, IT can load the video from a
remote location.

Market Opportunity

Introducing WiNG 5.5: the latest
distributed architecture from Motorola

Executive Summ ary

partner brief
AP 8222/AP 8232
Support services

Global Services

Materials/classification/training

Sales Tools

The Market Opportunity
Following is an assessment of the market, as well as the
product positioning by market application, company size
and more.

WLAN passes $4B in Annual Revenue1
According to Infonetics Research, worldwide WLAN grew 4
percent quarter over quarter to 1.1B in quarterly revenue —
propelling 2012 to a new annual high. This marks the third
year of 20 percent annual growth.
Compared with sales of wireline network gear, the WLAN
market is a bright spot in the networking market, achieving
record sales despite lingering economic concerns. Infonetics
attributes this growth to the usual wireless demand drivers:
more wireless devices, BYOD and mobility.
In addition, Infonetics reported that revenue outgrew
AP shipments in CY12, indicating a shift to higher end
equipment. Annual AP shipments have doubled in the past
five years.
The following section is sourced from Infonetics Research, Wireless LAN Equipment and WiFi
Phones Market Size, Share, and Forecasts: 4Q12. February 2013.

PAGE 3

Uncovering opportunities

•	 Beamforming to increase the effective range/coverage

Qualifying Questions

•	 Multiuser MIMO (to be available in the second phase
of 802.11ac): MU-MIMO allows an access point to
send multiple frames to multiple clients at the same
time over the same frequency spectrum (much like a
wireless switch).

Features/Benefits

•	 Improved modulation resulting in increased bandwidth/
capacity

Key Selling Points

•	 Wider channels: Increased from the maximum of
40 MHz in 802.11n to 80 MHz and even 160 MHz
(optional) for an increase of speeds of 117 percent and
333 percent, respectively

Configurations/Accessories

On a technical level, key enhancements supported by
802.11ac include:

BUSINESS PROPOSITION

Existing 802.11 Wi-Fi standards operate in the 2.4 GHz
band (802.11b and 802.11g), the 5 GHz band (802.11a),
or both 2.4 and 5 GHz (802.11n). 802.11ac operates
strictly in the 5 GHz. The 5 GHz band is typically
cleaner, without the interference common at 2.4 GHz,
including older Bluetooth devices, cordless phones, and
microwave ovens. 802.11ac is backwards compatible
with other 802.11 technologies (i.e. 802.11n) that operate
in the 5 GHz band.

•	 Faster downloads with low-lag Gigabit speeds

Opportunity

As the fifth generation Wi-Fi, 802.11ac is a faster
and more scalable version of 802.11n. It’s designed to
counter the explosion of mobile devices and increased
bandwidth demands by delivering higher levels of Wi-Fi
that are on par with Gigabit Ethernet. In essence, 802.
ac provides a very high data rate by using a much
wider spectrum; it’s twice as fast as 802.11n and three
streams will deliver speeds up to 1.2 Gbps.

•	 A better experience for each client, as well as more
bandwidth available to support more simultaneous
video streams

Market

What is 802.11ac?

•	 Significant improvements in the effective number of
clients supported by an access point

Target Market/Applications

•	 Virtual Machine (VM) Management: Hypervisor
is integrated into the NX Series of controllers,
providing a virtualized environment that is available
for hosting Virtual Machines. With WiNG 5.5, not
only can you host VM-based applications — from
a firewall, voice gateway and WAN optimization
to a POS — but you can also manage them from a
single centralized location. For example, if a retailer
is running a POS system on a VM in the NX Series,
that POS application can be deployed in hundreds of
stores with the literal press of a button, instead of
requiring a person to physically purchase and set up
the POS system in the many individual stores — a
potential saving of hundreds if not thousands of
IT hours. In addition, while each VM has its own
management interface, WiNG 5.5 provides the APIs
required to feed the data from those individual
management systems into WiNG 5.5, with just
a simple configuration. Now, instead of trying to
aggregate the data across systems manually, it is
automatically aggregated for IT, providing a single
pane of glass into the entire network. The result?
A substantial decrease in equipment costs and
management time, and a substantial increase in
network management simplicity.

From a business perspective, 802.11ac offers the
following benefits:

Product overview/Benefits

complete remote control over every piece of WLAN
infrastructure in the network from the NOC. The
NX9500 can control the local NX4500/NX6500 local
controllers as well as all the access points connected
to those local controllers.

Executive Summary

partner brief
AP 8222/AP 8232
Product overview/Benefits

Target customer: prospect titles

Primary decision makers:

The market forecast for 802.11ac

–– CIO and Director of IT

While 802.11n began as a niche product in 2009 (and less
than half of the access points sold in 2010 supported
802.11n), the standard has become mainstream today.
In 4Q12, nearly 90 percent of the access points sold
supported 802.11n.

–– CFO
–– VP Operations

Configurations/Accessories

Features/Benefits
Uncovering opportunities

Support services

Sales Tools

Tier 2: 20%
Midsize company
(101-999 employees)

Tier 1: 70%
ENTERPRISE
(1,000+ employees)

Figure 1: WLAN Equipment Units and Revenue by Product Type
Revenue shown in US$ millions

Quarterly

Interactive
APs

Materials/classification/training

Tier 3: 10%
SMALl/midsize
(1-100 employees)

The AP 8200 Series 802.11ac portfolio is ideal for this
transitioning environment. A dual 802.11ac/802.11n
radio offers an easy upgrade path to 802.11ac for early
adopters of 802.11ac. And customers looking to upgrade
their access points from 802.11b/g are free to leverage
the portfolio’s 802.11n support today, knowing that they
already have the infrastructure in place to move to the
higher speeds of 802.11ac at any point.

Independent
APs

Global Services

Market opportunity by COMPANY size

Qualifying Questions

–– COO

Key Selling Points

–– CMO

BUSINESS PROPOSITION

Influencers:

According to Infonetics, 802.11ac will begin nibbling away
at 802.11n’s dominance in 2014. And assuming a similar
growth trajectory as seen with 802.11n, 802.11ac could
account for more than 60 percent of AP shipments by 2017
[Figure 2].

Category

Opportunity

Target Market/Applications

Target customers for the AP 8222 and AP 8232 include
early adopters of 802.11ac technology and early customers
across verticals looking to upgrade their WLAN from
legacy 802.11a/b/g networks. During the sale process, you
can expect to work with several key players:

Market

As shown in Figure 1, Independent AP shipments fell
14 percent in an otherwise growing market, marking
a shift toward centrally managed WLAN architecture.
Interactive APs grew 34 percent over the same time
frame. Note that the AP 8200 Series access points
are highly flexible — they can stand alone, self
manage in small numbers as well as report to a central
management resource.

Executive Summary

partner brief
AP 8222/AP 8232

Annual

Metric

4Q11

3Q12

4Q12

4Q12
vs.
3Q12

4Q12 vs.
4Q11

CY11

CY12

YoY

Units

512,097

415,805

350,062

-16%

-32%

1,979,787

1,709,256

-14%

Revenue

$68

$54

$57

7%

-16%

$264

$325

-11%

Units

1,277,559

1,767,510

1,786,503

1%

40%

4,858,557

6,496,565

34%

Revenue

$475

$605

$602

0%

27%

$1,729

$2,240

30%

Source:  Infonetics Research, Wireless LAN Equipment and WiFi Phones Quarterly Worldwide and Regional Market
Share, Size, and Forecasts: 4Q12

PAGE 4
Product overview/Benefits

Target market and applications
AP 8222

AP 8232

Uncovering opportunities

Support services
Materials/classification/training

Sales Tools

Figure 2: Access Points by Technology Type

Global Services

•	Very high speed connectivity for manifest and route planning
download
•	Optional modules for Video surveillance and video analysis
•	Optional modules for Ambient sensing

NO

Qualifying Questions

Transportation &
Logistics

Features/Benefits

•	Very high speed connectivity and capacity for large hospitals for
imaging and video apps
•	Optional modules for 24x7 WIPS for HIPAA
•	Patient and guest Wi-Fi access with secure BYOD, voice and video

Key Selling Points

Healthcare

•	Very high speed connectivity and capacity for large
hospitals for imaging and video apps
•	Integrated security and location services
•	Patient and guest Wi-Fi access; secure BYOD; voice and
video transport

Configurations/Accessories

•	Very high speed connectivity and capacity
•	Conference room; auditoriums; venues; integrated
•	Security and location services

BUSINESS PROPOSITION

Hospitality

•	Very high speed connectivity and capacity for
conference room, auditoriums, venues
•	Integrated security and location services
•	Aesthetically appealing

100%
80%

Unit Shipments (%)

Opportunity

•	Very high speed connectivity and capacity for video
•	Integrated security and location services
•	Secure BYOD
•	Voice and video transport
•	Optional modules for Green Operations
•	Video surveillance and analytics
•	Dedicated 24x7 WIPS for PCI

Market

Retail

•	Very high capacity and high speed guest connectivity for
video applications
•	Integrated security and location services
•	Aesthetically appealing
•	Secure BYOD
•	Voice and video transport

Target Market/Applications

VERTICAL
MARKET

Executive Summary

partner brief
AP 8222/AP 8232

60%
40%
20%
0%

CY10

CY11

CY12

.11a/b/g

CY13

CY14
.11n

CY15

CY16

CY17

.11ac

Source:  Infonetics Research, Wireless LAN Equipment and WiFi Phones Quarterly Worldwide and Regional Market
Share, Size, and Forecasts: 4Q12

PAGE 5
Product overview/Benefits

Target Market/Applications

Configurations/Accessories
Features/Benefits
Uncovering opportunities

Support services

Available at no cost

Certification Costs

None

Demo Units

Available for purchase

The many revenue opportunities
The following chart provides a complete list of the
available configurations and pricing for the 802.11ac
access point family.
For a complete list of available configurations, please
refer to Solution Builder.

Part Number

Your own experience, coupled with industry research
shows that customers are more likely to select service
plans when they’re bundled up front with a hardware
quote as part of a complete solution. As our partner in
selling Motorola products, it can benefit you, as well
as your customer, to include Motorola’s exceptional
services into each sale. There’s no better way to give
your customers total service peace of mind by helping to
ensure their investment is protected.

Description

List
Price

Sales Tools

Motorola Sales Tools

Materials/classification/training

Approximate Cost

Global Services

Description

Qualifying Questions

The investment required by Motorola business partners
to sell the AP 8222 and AP 8232 is summarized in the
following chart:

Key Selling Points

Your investment

BUSINESS PROPOSITI ON

This section outlines the investment required to sell
the AP 8222 and AP 8232, the revenue opportunities
associated with hardware and accessories, as well as
the incremental revenue opportunities associated with
enhanced services.

Integration and enhanced services revenue
Leveraging your services portfolio with Motorola’s
Enterprise Mobility Services as part of the complete
solution provides you with a significant opportunity
to earn more revenue and increase your profit margin.
Motorola’s flexible services are structured to allow
for a seamless lifecycle model, fostering complete
customer satisfaction and reduced overall service
delivery costs. In addition, they deliver ongoing support
and maintenance post deployment, helping to ensure
maximum uptime and peak system performance for
your customers. If you do not offer these services
yourself, you have an opportunity to leverage and resell
Motorola’s Enterprise Mobility Services to help ensure
your customers get the services they need — when and
where they need them.

Market Opportunity

Business proposition

Executive Summary

partner brief
AP 8222/AP 8232

Discount
Category

AP 8232 configurations
AP-8232-67040-WR

3-stream 802.11ac Access Point. External antenna, modularity enabled
Non-US (International version)

1F

$1345

AP-8232-67040-EU

3-stream 802.11ac Access Point. External antenna, modularity enabled
Domain: ETSI (EU version)

1F

$1345

AP-8232-67040-US

3-stream 802.11ac Access Point. External antenna, modularity enabled
Domain: FCC (U.S. version)

1F

$1345

AP 8222 configurations
AP-8222-67030-WR

3-stream 802.11ac Access Point. Internal antenna
Non-US (International version)

1F

$1245

AP-8222-67030-EU

3-stream 802.11ac Access Point. Internal antenna
Domain: ETSI (EU version)

1F

$1245

AP-8222-67030-US

3-stream 802.11ac Access Point. Internal antenna
Domain: FCC (U.S. version)

1F

$1245

1F

$99

AP 8232 and AP 8222 accessories
AP-PSBIAS-2P3-ATR

Single port 802.3at PoE Power Injector

Please see Antenna guide for a list of approved antennas.

PAGE 6
Uncovering opportunities

Support services

Global Services

Materials/classification/training

Sales Tools

Benefits

Platform features
802.11ac

Qualifying Questions

Features

Features/Benefits

Following is a summary of the key technical features for the AP 8232 and AP 2222 and what they mean to your customers.

Key Selling Points

Technical features and benefits

Configurations/Accessories

3.	 Unmatched flexibility to deliver applications
at the edge: The innovative modular design of the
AP 8232 lets your customers add new capabilities by
simply snapping on up to two modules to the base.
The result is a new level of cost efficiency for the
technology infrastructure. Your customers no longer
need to run separate network and power cabling to
add new functionalities. They can simply leverage
the wireless infrastructure they already have.

BUSINESS PROPOSITION

1.	 Enables a seamless upgrade path to 802.11ac,
while supporting legacy clients: With the
AP 8232/ AP 8222 5th generation 802.11ac Wi-Fi
access points, your customers can support more
mobile devices, more wireless applications and
today’s bandwidth heavy video and multimedia rich
applications — all with blazing speed. The next
generation 1.3Gbps 802.11ac radio provides the
bandwidth to support an unprecedented number of
users and applications at up to four times the speed
of 802.11n. And the second 802.11n radio provides an
easy upgrade path to 802.11ac by ensuring support
for all the mobile devices in use in your customer’s
business today — 2.4 GHz and 5 GHz.

Target Market/Applications

Top three key product advantages for
the AP 8200 Series

Market Opportunity

Following are the top three messages, plus the key
features and benefits that set Motorola Solutions’ AP
8200 Series 802.11ac portfolio apart from its competitors.

2.	 The right architecture to support significant
increase in bandwidth: The AP 8222 and AP
8232 are part of our WiNG 5 family of WLAN
infrastructure, enabling your customers to reap
all the benefits of 802.11ac — and then some. Our
distributed architecture extends QoS, security and
mobility services to the APs so your customers get
better direct routing and network resilience. That
means no bottleneck at the wireless controller, no
latency issues for voice applications and no jitter in
streaming video.

Product overview/Benefits

Key selling points

Executive Summary

partner brief
AP 8222/AP 8232

802.11ac technology builds on advances of 802.11n, offering up to four times the
bandwidth through additional technology advancements:
•	 Multiple-Input Multiple-Output (MIMO) enables data to be sent in multiple streams
(known as “spatial streams”) to a single device simultaneously to better utilize
bandwidth.
•	 While MIMO exists in both 802.11n and 802.11ac, the bandwidth per spatial stream is
nearly tripled, increasing from 150Mbps in 802.11n to 433Mbps.
•	 802.11ac operates only in the 5 GHz band, interference from 2.4 GHz devices like Bluetooth
headsets and microwave ovens will no longer impact Wi-Fi network performance
As a result, your customer’s WLAN can support an unprecedented number of users and
applications — including voice and video — allowing them to confidently deploy Bring
Your Own Device (BYOD) initiatives.

Dual radio: supports 2.4 GHz and 5 GHz

PAGE 7

Motorola’s 802.11ac access points give your customers an easy upgrade path to 5th
generation 802.11ac Wi-Fi. The 802.11ac radio enables support for new 5 GHz mobile
devices, while the 802.11n radio ensures support for all existing mobile devices —
including legacy 2.4 GHz clients. The radios work together to allow your customers to
migrate to 802.11ac at their own pace — without having to replace their client devices all
at once.
Product overview/Benefits

Target Market/Applications
Configurations/Accessories

BUSINESS PROPOSITION

Features/Benefits

Key Selling Points

Uncovering opportunities

Qualifying Questions

Support services

Global Services

Materials/classification/training

Sales Tools

Benefits

Market Opportunity

Features

Executive Summary

partner brief
AP 8222/AP 8232

Platform features, continued
Standard 802.3af/at

Simplifies and reduces total cost of installation using standard Power-over-Ethernet (PoE)

Voice over wireless LAN (VoWLAN)
quality of service (QoS)

Motorola’s 802.11ac access points ensure toll-quality voice, even with many simultaneous
calls on a single access point.

Guest access

Since you can prevent users from accessing authorized networks, sites and applications, it’s
easy to provide hotspot and guest access.

Security
Comprehensive integrated security features:
•	 Layer 2-7 stateful packet filtering firewall
•	 AAA RADIUS services

Motorola’s 802.11ac access points secure all your customer’s wireless transmissions,
ensuring compliance with the government or other industry regulations, such as PCI in
retail and HIPAA in healthcare.

•	 VPN gateway
•	 Location-based access control
AP 2222: one of the radios can serve as a dedicated
wireless IPS sensor

Offers around-the-clock rogue protection, without the need for standalone hardware and
additional power or Ethernet cabling.

AP 8232: snap-on wireless IPS sensor module

Brings a new level of simplicity and cost-efficiency to dedicated wireless IPS sensor
networks for rogue detection. Customers just need to snap on a module to let the AP 8232
also function as a dedicated wireless IPS sensor. There is no need to purchase and deploy
standalone hardware, and no need to run additional power or Ethernet cabling.

Modules (AP 8232 only)
Modular architecture

The innovative modular architecture of the AP 8232 allows your customers to add new
capabilities by simply snapping on up to two modules to the base. The result is a new level of
cost-efficiency for your technology infrastructure. Customers no longer need to run separate
network and power cabling to add new functionalities to improve operations — they can
simply leverage the wireless infrastructure they already own.

Wireless Intrusion Protection module

Snap-on module enables the AP 8232 to also function as a dedicated wireless intrusion
protection sensor for superior security.

Environmental light sensor module

Snap-on sensor detects when the lights are off and workers have gone home. The information
can be used to automatically power down the access point into low power mode to reduce
access point power consumption by as much as 50 percent when the business is closed.
Helps your customers improve their “green” score and reduce their energy bill.

4G backhaul module

LTE backhaul module provides primary or redundant failover WAN connectivity over the 4G LTE
broadband network for superior network resiliency. Your customers won’t have to worry about
any downtime in the event of a wired network outage.

Superior scalability
WiNG 5 family of WLAN infrastructure

Motorola 802.11ac access points integrate with your customers’ property-wide Motorola
Solutions WiNG 5-based wireless LAN. The access points can be adopted and centrally
managed by Motorola Solutions NX/RFS controllers, further simplifying initial deployment
as well as everyday monitoring and management. No matter how many access points and
controllers your customers need, or where in the world they are located, they can deploy,
monitor, troubleshoot and manage them all from a single location.
Our distributed WiNG architecture extends QoS, security and mobility services to the APs so
your customers get better direct routing and network resilience. That means no bottleneck at the
wireless controller, no latency issues for voice applications and no jitter in your streaming video.

WiNG 5.5

When your customers use our NX/RFS Series controllers to manage their Motorola adaptive
access points, they get:
•	 Content caching: automatically recognize and cache frequently requested data (such as
a video) on a controller at the local or corporate location to protect network bandwidth
•	 Content caching analytics: provides visibility into the content users are requesting to
help determine which content to cache and for how long
•	 One View management: control and manage local NX/RFS controllers as well as the
access points they control, all from a single NX9500 controller in the NOC

PAGE 8
Support services

Sales Tools

•	 What level of post-sales service and support do
you expect?
•	 Is turnaround time flexible? Is cost more important
than turnaround time?
•	 What is the impact of downtime on your business?

•	 What are your security requirements for wireless
communications? Are there any regulations you need
to maintain compliance to, such as PCI?
•	 Do you want to manage each location individually or
have the entire network centrally managed?

•	 Do you have the tools, resources and expertise
necessary to manage your devices?

PAGE 9

Materials/classification/training

QUESTIONS FOR SERVICE-RELATED
OPPORTUNITIES:

•	 If we could offer you a service plan that covers
your AP 8222/AP 8232 investment from accidental
breakage for a one-time upfront cost, would you
be interested?

•	 Do you need to install access points in public, customerfacing areas where aesthetics are important? (if so,
mention the sleek aesthetics of the AP 8222)

Global Services

•	 Do you have 802.11b/g/n client devices that use
the 2.4 GHz band in your environment today? How
important is it that these devices are supported by
your next generation Wi-Fi network?

Uncovering opportunities

•	 How important is the quality and availability of the
voice and HD video services?

–– Are you interested in providing location-based
services, or tracking guests when while they are
in your facility?

Qualifying Qu estions

Uncover the opportunity and areas
where the strengths of the AP 8222 and AP
8232 are key selling points:

–– Are you interested in understanding how many
times they visit your facility, and have notification
when each time they arrive?

Features/Benefits

•	 Do you intend to support voice and video with your
wireless infrastructure? Does your current network
offer the bandwidth and QoS necessary?

–– Are you interested in understanding what
websites they visit?

Key Selling Points

•	 Have you implemented, or are you considering
implementing, BYOD policies? If so, how will this
impact your current WLAN infrastructure?

–– How many individual customers/vendors/guests
do you typically have visiting your facilities?

Configurations/Accessories

•	 How many devices do you have to support on your
network? Do you have dense client environments?

–– Do you want this access to be secure?

BUSINESS PROPOSITION

•	 How well does your current network infrastructure
support your employees’, guests’, or customers’
wireless access and bandwidth needs?

•	 Do you intend to allow customers, vendors, and
guests to wireless access?

Target Market/Applications

•	 Are you looking to upgrade your WLAN from your
legacy 802.11a/b/g network?

Market Opportunity

Uncover the business problem:

•	 Are you interested in reducing access point power
consumption by as much as 50 percent? (if so, mention
the AP 8232’s Environmental Light Sensor Module)

Product overview/Benefits

Qualifying your customer

Executive Summary

partner brief
AP 8222/AP 8232
Product overview/Benefits

Target Market/Applications
Configurations/Accessories

Features/Benefits
Uncovering opportunities

Support services

Motorola’s comprehensive portfolio of Services offerings
is built upon a lifecycle approach to help you at every
phase: Professional, Integration, Support and Managed
Services. We help you with your immediate mobility
needs and to build successful long-term strategies. Our
service-led solutions for video, network security and
resiliency, next-generation command and control and
public safety services, including LTE, TETRA and P25, can
transform technology into powerful solutions.

Service
Delivery

Your ongoing Managed WLAN service will include:
•	24x7x365 live remote monitoring of your WLAN,
including notification to your response team when
actionable events occur, with information that will
help them to take appropriate corrective action
•	Routine remote testing and adjustment of the
monitoring solution
•	Management of wireless infrastructure configuration
updates and firmware releases, including timely
reports on deployment, exceptions and remediation
actions taken
•	Hardware service dispatch of on-site field engineer
(where available) or repair as contracted
•	Remote assistance by phone to help your IT technical
support staff investigate WLAN availability issues
•	Monthly management reports on WLAN availability
and summary event activity, analysis and trends

For enterprises and government agencies that are
challenged with rising operational costs, increasing
complexity and optimizing efficiency, Motorola’s WLAN
Enterprise Mobility Services allows your customers to:

Management
of AirDefense
Services
Platform
Solution

From the Motorola NOC, we will:
•	Install ADSP server software and sensor firmware
updates, as needed
•	Maintain up-to-date device inventory, including
adding or deleting Wireless LAN products
•	Maintain alarm policies to appropriately
authorize devices and minimize generation of
unexpected alarms
•	Manage updates for sites and WLAN infrastructure
devices in the ADSP appliance as your system evolves

•	 Providing expert product repair and telephone
technical support
•	 Helping to ensure they get the most value from their
Motorola investment
•	 Protecting their investment in our technology

•	 Reduce risk

Sales Tools

Your Motorola customer service manager will be your
single point of contact once the recurring phase of service
delivery begins

Materials/classification/training

Single Point
of Contact

Motorola’s flexible, channel-ready services are designed
to give your customers the services they need — when
and where they need them. In addition, Enterprise Mobility
Services benefit your customers’ businesses by:	

Glo bal S ervic es

Service
Initiation

To establish your Managed WLAN service, we will:
•	Assign a project manager to manage logistics and
review the solution with your technical team
•	Develop an operational plan, including any Key
Performance Indicators (KPIs)
•	Establish connectivity with your network, including
preparing event forwarding server(s) as needed
•	Work with your team to transition to your managed
service solution

Qualifying Questions

At a Glance:
Managed WLAN Services — Resolve

Key Selling Points

As our partner in selling Motorola products, you can
benefit from offering your customers a complete
solution that includes Enterprise Mobility Services.
Selling services up front with the product results in
a higher attachment rate. In addition, it provides a
unique opportunity to increase your profit margin while
providing a renewable revenue stream for your business.

Managed WLAN – Resolve is part of our full portfolio
of Managed Enterprise Mobility Services, solutions
designed to let you choose the right combination
of expert management, monitoring, security and
optimization for your wireless network and devices.
For customers with special outsourcing needs, we
also provide customized services to help ensure you
get maximum performance from your Wireless LAN.
Ask your Motorola representative about Managed
WLAN solutions.

BUSINESS PROPOSITION

Motorola’s comprehensive portfolio of services is built
upon a lifecycle approach to our customers at every
phase: Plan, Implement and Run. We help both with their
immediate mobility needs and in building successful
long-term strategies. Our deep domain expertise in
government and enterprise technologies, along with more
than 6,100 service professionals and 25,000 world-class
channel partners gives us the unique ability to provide our
customers with best-in-class solutions.

Managed WLAN services

Market Opportunity

Motorola Global Services

Executive Summary

partner brief
AP 8222/AP 8232

•	 Lower capital investment and operational costs
•	 Deliver higher grade of service
•	 Tailor networks to reflect organizational needs
•	 Free organization to focus on its core mission

PAGE 10
Product overview/Benefits

Executive Summary

Target Market/Applications

Market Opportunity

Configurations/Accessories

BUSINESS PROPOSITION

Features/Benefits

Key Selling Points

Uncovering opportunities

Qualifying Questions

Support services

Glo bal S ervic es

Materials/classification/training

Sales Tools

partner brief
AP 8222/AP 8232

AP 8222 Services
Enterprise Mobility
Services

•	Includes Comprehensive Coverage
Advance Exchange
Support

Service from the
Start On Site System
Support

•	Access to non technical support resources

•	Fast response time: Field Service Representative responds on site
next business day

Length of Coverage

Service Part Number

Up front with the
hardware (prepaid)
or within 30 days
thereafter

Three years

SAEX-AP8222-30

Anytime

One year

AEX-AP8222-10

Up front with the
hardware (prepaid)
or within 30 days
thereafter

Three years

SOSS-AP8222-30

Anytime

One year

OSS-AP8222-10

SWS-1APS-LIC-10
SWS-6APS-LIC-10
SWS-8APS-LIC-10
SWS-16APS-LIC-10
SWS-24APS-LIC-10
SWS-36APS-LIC-10
SWS-48APS-LIC-10
SWS-64APS-LIC-10
SWS-100APS-LIC-10
SWS-128APS-LIC-10
SWS-256APS-LIC-10
SWS-512APS-LIC-10
SWS-1000APS-LIC-10
SWS-1024APS-LIC-10

Three years

•	Advance replacement of devices requiring repair

Time of Purchase

One year

Service from the
Start Advance
Exchange Support

Service Description

SWS-1APS-LIC-30
SWS-6APS-LIC-30
SWS-8APS-LIC-30
SWS-16APS-LIC-30
SWS-24APS-LIC-30
SWS-36APS-LIC-30
SWS-48APS-LIC-30
SWS-64APS-LIC-30
SWS-100APS-LIC-30
SWS-128APS-LIC-30
SWS-256APS-LIC-30
SWS-512APS-LIC-30
SWS-1000APS-LIC-30
SWS-1024APS-LIC-30

•	Includes Comprehensive Coverage
On Site System
Support

•	Access to non technical support resources

•	Full access to technical support resources
WLAN Software
Support

•	Rights to download and use software releases and supporting
documentation

Anytime

•	Covers both the APs and the controller when the AP is purchased for
use in dependant or adaptive mode

You have an excellent opportunity to up sell Service from the Start programs with the
AP 8200 Series. Service from the Start programs provide enhanced support for your
customers’ critical mobility operations. Customers can pay “a little now” for extended
services or pay “a lot later” in the event of a repair and lost downtime.

PAGE 11
Product overview/Benefits

Executive Summary

Target Market/Applications

Market Opportunity

Configurations/Accessories

BUSINESS PROPOSITION

Features/Benefits

Key Selling Points

Uncovering opportunities

Qualifying Questions

Support services

Glo bal S ervic es

Materials/classification/training

Sales Tools

partner brief
AP 8222/AP 8232

AP 8232 Services
Enterprise Mobility
Services

Advance Exchange
Support

Service from the
Start On Site System
Support

Up front with the
hardware (prepaid)
or within 30 days
thereafter

Three years

SAEX-AP8232-30

One year

AEX-AP8232-10

Up front with the
hardware (prepaid)
or within 30 days
thereafter

Three years

SOSS-AP8232-30

Anytime

One year

OSS-AP8232-10

SWS-1APS-LIC-10
SWS-6APS-LIC-10
SWS-8APS-LIC-10
SWS-16APS-LIC-10
SWS-24APS-LIC-10
SWS-36APS-LIC-10
SWS-48APS-LIC-10
SWS-64APS-LIC-10
SWS-100APS-LIC-10
SWS-128APS-LIC-10
SWS-256APS-LIC-10
SWS-512APS-LIC-10
SWS-1000APS-LIC-10
SWS-1024APS-LIC-10

Three years

•	Includes Comprehensive Coverage

Length of Coverage

Anytime

•	Advance replacement of devices requiring repair

Time of Purchase

One year

Service from the
Start Advance
Exchange Support

Service Description

Service Part Number

SWS-1APS-LIC-30
SWS-6APS-LIC-30
SWS-8APS-LIC-30
SWS-16APS-LIC-30
SWS-24APS-LIC-30
SWS-36APS-LIC-30
SWS-48APS-LIC-30
SWS-64APS-LIC-30
SWS-100APS-LIC-30
SWS-128APS-LIC-30
SWS-256APS-LIC-30
SWS-512APS-LIC-30
SWS-1000APS-LIC-30
SWS-1024APS-LIC-30

•	Access to non technical support resources

•	Fast response time: Field Service Representative responds on site
next business day
•	Includes Comprehensive Coverage

On Site System
Support

•	Access to non technical support resources

•	Full access to technical support resources
WLAN Software
Support

•	Rights to download and use software releases and supporting
documentation

Anytime

•	Covers both the APs and the controller when the AP is purchased for
use in dependant or adaptive mode

Please visit Solution Builder for the most up to date information on part numbers and pricing. (https://solutionbuilder.motorola.com/)

PAGE 12
Product overview/Benefits

Target Market/Applications
Uncovering opportunities

Qualifying Questions

Support services

Global Services

Materials/classification/training

Sal es Tools

Sales and reference materials

Features/Benefits

Solution Builder:
https://solutionbuilder.motorolasolutions.com

Key Selling Points

First Customer Shipment (FCS): 12/2/13
General Availability (Rev A): 12/16/13

Configurations/Accessories

Key dates

Learning Portal:
http://my.mot-solutions.com/portal/site/mu

BUSINESS PROPOSITION

This section details the product classification, where
you can find additional information, available training
and certification programs, and dates of availability.

Partners:
https://partnercentral.motorolasolutions.com/product_
services/services/index.aspx

Market Opportunity

Sales tools

Executive Summary

partner brief
AP 8222/AP 8232

Product classification and certification

For the latest information and sales support materials,
please visit the following resources:
Partner Central:
https://partnercentral.motorolasolutions.com

This is a product requiring training and certification in certain
regions prior to selling. Product access codes for the regions
are as follows:
•	 North America: Category 2
•	 EMEA: Category 1 (allows for open selling)

AP 8222 and AP 8232 Product Home:
www.motorolasolutions.com/wlan

•	 APAC: Category 2

Enterprise Mobility Services:
Public:
http://www.motorolasolutions.com/enterprise/services

•	 Latin America: Category 2

Training Courses for AP 8200 Series
Course Number

Course Title and Description

Mode

Duration

WSE1614

Enterprise Wireless Sales Enablement
Supports the sales process for selling wireless solutions across various markets

OLT

2 hrs

ASE0201

Access Point Sales Enablement
Positioning of the access points for use whether 802.11ac, indoor, outdoor or multi-purpose

OLT

1 hrs

AAE1304

System Overview for Controllers and Integrated Services Platform
Positioning of the suite of controllers and service platforms and their targeted applications

OLT

1 hr

AEE1607

WLAN Technical Enablement
Foundations for WiNG including architectures, basic setup for demonstration purposes

OLT

3 hrs

WLN1003

Advanced WiNG Features
New repository for learning individual WiNG features across releases (5.3 thru 5.5)

OLT

N/A

WLN2001

Setup and Configure for WiNG 5.x Infrastructure
Supports setting up a complete WiNG system including hands-on simulated labs and self-paced labs

VILT

10 hrs

WEL2307

Design for WiNG 5.x Infrastructure
Scenario based design activities to provide practical experience in all aspects of design

ILT

16 hrs

WEL2304

Deploy for WiNG 5.x Infrastructure
Practical application setting up virtual controller, campus and centralized deployments, along with
installation considerations, optimization, and testing

ILT

20 hrs

WLN2004

NEW: Administration for WiNG 5.x Infrastructure
Supports customer administrators in managing all aspects of a WING system, including using WiNG
capabilities for monitoring and management, as well ADSP tools

ILT

16 hrs

WLN2005

NEW: Service/Troubleshooting for WiNG 5.x Infrastructure
Supports self-servicing customers and partners in resolving common problems within a WiNG environment.
Practical examples and application.

ILT

24 hrs

OLT – Online training
PAGE 13

VILT – Virtual Instructor Led Training

ILT – Instructor Led Training
Features/Benefits

Key Selling Points

Uncovering opportunities

Qualifying Questions

Support services

Global Services

Materials/classification/training

Sales Tools

We do this by connecting them to seamless
communication networks, applications and services,
by providing them with real-time information, and
by arming them with intuitive, nearly indestructible
handheld devices.

Configurations/Accessories

We help firefighters see around buildings and police
officers see around street corners. We make supply
chains visible to retailers and entire power grids
visible to utility workers. We provide the situational
awareness first responders need when a moment brings
catastrophe. And we help companies deliver shipments
at the moment they’re promised.

BUSINESS PROPOSITION

For more information on the AP 8232 and AP 8222,
5th generation access points that support more
users, more functionality and lightning fast data at
a lower cost, please contact us at 1.800.722.6234 or
+1.631.738.2400, or visit us on the web at:
www.motorolasolutions.com/wlan

Target Market/Applications

On any given day, every moment matters to someone,
somewhere. And every moment, Motorola Solutions’
innovations, products, and services play essential roles
in people’s lives.

Market Opportunity

Contact information

Product overview/Benefits

Why Motorola Solutions

Executive Summary

partner brief
AP 8222/AP 8232

We help people be their best in the moments that
matter. This is our purpose.

Part number: PB-AP8200SERIES. Printed in USA 10/13. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M
Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners. © 2013 Motorola Solutions, Inc. All rights reserved.

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Ap8200 pb

  • 1. Product overview/Benefits Target Market/Applications Market Opportunity Configurations/Accessories BUSINESS PROPOSITION Features/Benefits Key Selling Points Uncovering opportunities Qualifying Questions Support services Global Services Materials/classification/training Sales Tools AP 8232 Executive Summary AP 8200 SERIES Partner Brief AP 8222
  • 2. Product overview/Benefits Features/Benefits Uncovering opportunities Qualifying Questions Support services Global Services Materials/classification/training Sales Tools PAGE 1 Key Selling Points • AP 8222 Access Point. The AP 8222 delivers blazing fast Wi-Fi wireless access in public and customer-facing environments. Its internal Configurations/Accessories • AP 8232 Modular Access Point. Designed for general enterprise use, the AP 8232 features a dual 802.11ac/802.11n radio for an easy upgrade path to 802.11ac. The access point features a unique modular design where customers can snap on up to two different USB application modules at a time. The AP 8200 Series family of modules includes 3G/4G/LTE redundant backhaul, a dedicated intrusion detection and a “green” environmental light sensor. Your customers get a multi-function access point that supercharges their WLAN with a new level of capacity, new level of performance and new level of flexibility. BUSINESS PROPOSITION At launch, the AP 8200 Series 802.11ac portfolio consists of two products: With Motorola’s 5th generation 802.11ac access points, your customer’s WLAN can support an unprecedented number of users and applications — including voice and video — allowing them to confidently deploy BYOD initiatives as well as empower new workgroups with mobile devices and new mobile applications. As they add users and increase the volume of data travelling over the WLAN, they get the peace of mind that comes from knowing their network is ready and waiting. And support for both 5 GHz and 2.4 GHz radios means the AP 8222 and AP8232 also support all the legacy 802.11a/b/g/n clients already in place today. Your customers don’t need to worry about upgrading every device to 802.11ac right away. Target Market/Applications With Motorola’s new 802.11ac access point family, the AP 8200 Series, your customers are equipped to accommodate the growing number of mobile devices as well as increasing mobile application complexity. These access points leverage 802.11ac, also known as fifth generation Wi-Fi, to provide a wireless performance boost capable of delivering data at desktop speeds — up to four times the speed of 802.11n. Yet, the access points also support a 2.4 GHz radio to ensure backward compatibility with every Wi-Fi-enabled mobile device in your customer’s environment today. Unmatched bandwidth for unmatched network and application performance Market Opportunity Every day, more workers are using more mobile devices to stay connected to the people and information they need to get the job done fast — and right. At the same time, mobile applications are becoming bandwidth-heavy: video calls are replacing voice calls and today’s data applications are often rich with multimedia. As a result, there are more devices and more traffic constantly pressuring the performance of the enterprise wireless LAN. And these trends are further exacerbated by Bring Your Own Device (BYOD) policies, where one employee may carry two or three Wi-Fi-enabled devices. antennas and sleek and sophisticated housing blend right into the most design-conscious public areas. Whether your customers need to serve shoppers in a retail store, hotel guests or patients and their visitors in a hospital, the AP 8222 delivers Wi-Fi speeds up to four times the speed of 802.11n, improving scalability —making it even easier to sale your network to support bandwidth heavy applications and more users. Executive Summ ary Executive Summary Platform highlights for the AP 8222 and AP 8232 include: • Dual radio 802.11.ac and 802.11n • 3 spatial stream 3x3 MIMO for maximum throughput • Support for both legacy and emerging Power Over Ethernet (PoE) standards, allowing your customers to get the advantages of 802.3at — more power for the device — without requiring the upgrade of wired network infrastructure. • Load balancing, pre-emptive roaming and rate scaling • Gap-free security (plug-in intrusion detection module for AP 8232; one radio can be used for intrusion detection for AP 8222) • Can be used in stand-alone mode or centrally managed from NOC
  • 3. Product overview/Benefits Target Market/Applications Configurations/Accessories Features/Benefits Uncovering opportunities Support services PAGE 2 Sales Tools • One View Management: WiNG 5.5 provides rich hierarchical management of the entire network. For example, a retailer can start with a macro view to see all stores, all NX Series controllers and their adopted access points and drill down into a specific store as well as a specific access point in that store. In addition, controllers can adopt controllers. For example, the NX9500 in the NOC can adopt an NX4500/NX6500 controller in a store, providing Materials/classification/training • Content caching: With video now a commonplace application, enterprises need a means to protect WLAN networks from the performance degradation that can occur as a result of video applications. With WiNG 5.5, customers can cache video content to enable video applications that won’t impact network performance. The WiNG 5.5 operating system offers highly configurable content caching on Motorola’s NX Series controllers, which offer a half a terabyte drive with a definable cache. Content can be cached either at headquarters or locally. Two modes are available: policy and adaptive Global Services WiNG 5.5 offers support for 802.11ac, along with many new features that provide major benefits to your customers. Following is an overview of the most important features. • Content caching analytics: This feature makes content caching even more valuable. All the requests for video content from any mobile device are captured and sent to the NX Series controller — either the NX4500/NX6500 in the local location or the NX9500 in the NOC. This information allows IT to determine the type of content users are requesting and the related bandwidth requirements, which in turn helps hone content caching rules to better protect network performance and maximize the value of the content caching feature. These valuable analytics can reveal that videos need to be saved in the cache longer, or cache space needs to be increased on certain days (such as Saturday and Sunday in a retail store). Qualifying Questions The AP 8222 and AP 8232 are part of our WiNG 5 family of WLAN infrastructure. They are “network aware”, able to work in concert with all other Motorola WiNG 5 controllers and access points to define the route that will enable the fastest and most robust path for every transmission. The access points can be deployed in standalone mode, or can be adopted by our controllers for easy centralized management. No matter how many access points and controllers your customers need, or where in the world they are located, they can deploy, monitor, troubleshoot and manage them all from a single location. Key Selling Points Enabling QoS, security and mobility at the access points also provides a higher level of network survivability and more flexibility on how the network is architected and deployed. Customers will get more network capacity, more resilience, more flexibility and a better quality of experience. And because fewer wireless controllers are needed, the solution delivers all these benefits at less cost. –– Adaptive mode. The intelligent Adaptive mode searches the cache first whenever a video is requested. In the event it is not available, once the video is downloaded, customers can determine if they want to save that video for a pre-determined period of time, such as a day or a week. In addition, a white-listing functionality allows customers to specify where content can and cannot originate from — for example, a rule might state that any video from YouTube is acceptable, while content from a small website should never be cached. This allows the caching function to adapt to whatever content is being viewed at the time, while still protecting the network against content from questionable sources. BUSINESS PROPOSITION With the emergence of 802.11n, Motorola innovated a paradigm shift to address the needs of a new wireless era. WiNG 5 WLAN distributes intelligence throughout the network so that traffic can flow directly, without bottlenecking at the wireless controller or burdening the wired network. And the WiNG 5 solution enforces QoS, security and mobility services for all traffic, even when it doesn’t go through the controller, which is unique to our solution. –– Policy mode. Policies are highly configurable. For example, if a store rolls out a new ‘How-to’ video for shoppers or a new training video for employees, those videos can be loaded on the store’s local drive, where requests to view will not impact bandwidth. Videos can be loaded in the store itself, or in the event the store does not have local IT support, IT can load the video from a remote location. Market Opportunity Introducing WiNG 5.5: the latest distributed architecture from Motorola Executive Summ ary partner brief AP 8222/AP 8232
  • 4. Support services Global Services Materials/classification/training Sales Tools The Market Opportunity Following is an assessment of the market, as well as the product positioning by market application, company size and more. WLAN passes $4B in Annual Revenue1 According to Infonetics Research, worldwide WLAN grew 4 percent quarter over quarter to 1.1B in quarterly revenue — propelling 2012 to a new annual high. This marks the third year of 20 percent annual growth. Compared with sales of wireline network gear, the WLAN market is a bright spot in the networking market, achieving record sales despite lingering economic concerns. Infonetics attributes this growth to the usual wireless demand drivers: more wireless devices, BYOD and mobility. In addition, Infonetics reported that revenue outgrew AP shipments in CY12, indicating a shift to higher end equipment. Annual AP shipments have doubled in the past five years. The following section is sourced from Infonetics Research, Wireless LAN Equipment and WiFi Phones Market Size, Share, and Forecasts: 4Q12. February 2013. PAGE 3 Uncovering opportunities • Beamforming to increase the effective range/coverage Qualifying Questions • Multiuser MIMO (to be available in the second phase of 802.11ac): MU-MIMO allows an access point to send multiple frames to multiple clients at the same time over the same frequency spectrum (much like a wireless switch). Features/Benefits • Improved modulation resulting in increased bandwidth/ capacity Key Selling Points • Wider channels: Increased from the maximum of 40 MHz in 802.11n to 80 MHz and even 160 MHz (optional) for an increase of speeds of 117 percent and 333 percent, respectively Configurations/Accessories On a technical level, key enhancements supported by 802.11ac include: BUSINESS PROPOSITION Existing 802.11 Wi-Fi standards operate in the 2.4 GHz band (802.11b and 802.11g), the 5 GHz band (802.11a), or both 2.4 and 5 GHz (802.11n). 802.11ac operates strictly in the 5 GHz. The 5 GHz band is typically cleaner, without the interference common at 2.4 GHz, including older Bluetooth devices, cordless phones, and microwave ovens. 802.11ac is backwards compatible with other 802.11 technologies (i.e. 802.11n) that operate in the 5 GHz band. • Faster downloads with low-lag Gigabit speeds Opportunity As the fifth generation Wi-Fi, 802.11ac is a faster and more scalable version of 802.11n. It’s designed to counter the explosion of mobile devices and increased bandwidth demands by delivering higher levels of Wi-Fi that are on par with Gigabit Ethernet. In essence, 802. ac provides a very high data rate by using a much wider spectrum; it’s twice as fast as 802.11n and three streams will deliver speeds up to 1.2 Gbps. • A better experience for each client, as well as more bandwidth available to support more simultaneous video streams Market What is 802.11ac? • Significant improvements in the effective number of clients supported by an access point Target Market/Applications • Virtual Machine (VM) Management: Hypervisor is integrated into the NX Series of controllers, providing a virtualized environment that is available for hosting Virtual Machines. With WiNG 5.5, not only can you host VM-based applications — from a firewall, voice gateway and WAN optimization to a POS — but you can also manage them from a single centralized location. For example, if a retailer is running a POS system on a VM in the NX Series, that POS application can be deployed in hundreds of stores with the literal press of a button, instead of requiring a person to physically purchase and set up the POS system in the many individual stores — a potential saving of hundreds if not thousands of IT hours. In addition, while each VM has its own management interface, WiNG 5.5 provides the APIs required to feed the data from those individual management systems into WiNG 5.5, with just a simple configuration. Now, instead of trying to aggregate the data across systems manually, it is automatically aggregated for IT, providing a single pane of glass into the entire network. The result? A substantial decrease in equipment costs and management time, and a substantial increase in network management simplicity. From a business perspective, 802.11ac offers the following benefits: Product overview/Benefits complete remote control over every piece of WLAN infrastructure in the network from the NOC. The NX9500 can control the local NX4500/NX6500 local controllers as well as all the access points connected to those local controllers. Executive Summary partner brief AP 8222/AP 8232
  • 5. Product overview/Benefits Target customer: prospect titles Primary decision makers: The market forecast for 802.11ac –– CIO and Director of IT While 802.11n began as a niche product in 2009 (and less than half of the access points sold in 2010 supported 802.11n), the standard has become mainstream today. In 4Q12, nearly 90 percent of the access points sold supported 802.11n. –– CFO –– VP Operations Configurations/Accessories Features/Benefits Uncovering opportunities Support services Sales Tools Tier 2: 20% Midsize company (101-999 employees) Tier 1: 70% ENTERPRISE (1,000+ employees) Figure 1: WLAN Equipment Units and Revenue by Product Type Revenue shown in US$ millions Quarterly Interactive APs Materials/classification/training Tier 3: 10% SMALl/midsize (1-100 employees) The AP 8200 Series 802.11ac portfolio is ideal for this transitioning environment. A dual 802.11ac/802.11n radio offers an easy upgrade path to 802.11ac for early adopters of 802.11ac. And customers looking to upgrade their access points from 802.11b/g are free to leverage the portfolio’s 802.11n support today, knowing that they already have the infrastructure in place to move to the higher speeds of 802.11ac at any point. Independent APs Global Services Market opportunity by COMPANY size Qualifying Questions –– COO Key Selling Points –– CMO BUSINESS PROPOSITION Influencers: According to Infonetics, 802.11ac will begin nibbling away at 802.11n’s dominance in 2014. And assuming a similar growth trajectory as seen with 802.11n, 802.11ac could account for more than 60 percent of AP shipments by 2017 [Figure 2]. Category Opportunity Target Market/Applications Target customers for the AP 8222 and AP 8232 include early adopters of 802.11ac technology and early customers across verticals looking to upgrade their WLAN from legacy 802.11a/b/g networks. During the sale process, you can expect to work with several key players: Market As shown in Figure 1, Independent AP shipments fell 14 percent in an otherwise growing market, marking a shift toward centrally managed WLAN architecture. Interactive APs grew 34 percent over the same time frame. Note that the AP 8200 Series access points are highly flexible — they can stand alone, self manage in small numbers as well as report to a central management resource. Executive Summary partner brief AP 8222/AP 8232 Annual Metric 4Q11 3Q12 4Q12 4Q12 vs. 3Q12 4Q12 vs. 4Q11 CY11 CY12 YoY Units 512,097 415,805 350,062 -16% -32% 1,979,787 1,709,256 -14% Revenue $68 $54 $57 7% -16% $264 $325 -11% Units 1,277,559 1,767,510 1,786,503 1% 40% 4,858,557 6,496,565 34% Revenue $475 $605 $602 0% 27% $1,729 $2,240 30% Source: Infonetics Research, Wireless LAN Equipment and WiFi Phones Quarterly Worldwide and Regional Market Share, Size, and Forecasts: 4Q12 PAGE 4
  • 6. Product overview/Benefits Target market and applications AP 8222 AP 8232 Uncovering opportunities Support services Materials/classification/training Sales Tools Figure 2: Access Points by Technology Type Global Services • Very high speed connectivity for manifest and route planning download • Optional modules for Video surveillance and video analysis • Optional modules for Ambient sensing NO Qualifying Questions Transportation & Logistics Features/Benefits • Very high speed connectivity and capacity for large hospitals for imaging and video apps • Optional modules for 24x7 WIPS for HIPAA • Patient and guest Wi-Fi access with secure BYOD, voice and video Key Selling Points Healthcare • Very high speed connectivity and capacity for large hospitals for imaging and video apps • Integrated security and location services • Patient and guest Wi-Fi access; secure BYOD; voice and video transport Configurations/Accessories • Very high speed connectivity and capacity • Conference room; auditoriums; venues; integrated • Security and location services BUSINESS PROPOSITION Hospitality • Very high speed connectivity and capacity for conference room, auditoriums, venues • Integrated security and location services • Aesthetically appealing 100% 80% Unit Shipments (%) Opportunity • Very high speed connectivity and capacity for video • Integrated security and location services • Secure BYOD • Voice and video transport • Optional modules for Green Operations • Video surveillance and analytics • Dedicated 24x7 WIPS for PCI Market Retail • Very high capacity and high speed guest connectivity for video applications • Integrated security and location services • Aesthetically appealing • Secure BYOD • Voice and video transport Target Market/Applications VERTICAL MARKET Executive Summary partner brief AP 8222/AP 8232 60% 40% 20% 0% CY10 CY11 CY12 .11a/b/g CY13 CY14 .11n CY15 CY16 CY17 .11ac Source: Infonetics Research, Wireless LAN Equipment and WiFi Phones Quarterly Worldwide and Regional Market Share, Size, and Forecasts: 4Q12 PAGE 5
  • 7. Product overview/Benefits Target Market/Applications Configurations/Accessories Features/Benefits Uncovering opportunities Support services Available at no cost Certification Costs None Demo Units Available for purchase The many revenue opportunities The following chart provides a complete list of the available configurations and pricing for the 802.11ac access point family. For a complete list of available configurations, please refer to Solution Builder. Part Number Your own experience, coupled with industry research shows that customers are more likely to select service plans when they’re bundled up front with a hardware quote as part of a complete solution. As our partner in selling Motorola products, it can benefit you, as well as your customer, to include Motorola’s exceptional services into each sale. There’s no better way to give your customers total service peace of mind by helping to ensure their investment is protected. Description List Price Sales Tools Motorola Sales Tools Materials/classification/training Approximate Cost Global Services Description Qualifying Questions The investment required by Motorola business partners to sell the AP 8222 and AP 8232 is summarized in the following chart: Key Selling Points Your investment BUSINESS PROPOSITI ON This section outlines the investment required to sell the AP 8222 and AP 8232, the revenue opportunities associated with hardware and accessories, as well as the incremental revenue opportunities associated with enhanced services. Integration and enhanced services revenue Leveraging your services portfolio with Motorola’s Enterprise Mobility Services as part of the complete solution provides you with a significant opportunity to earn more revenue and increase your profit margin. Motorola’s flexible services are structured to allow for a seamless lifecycle model, fostering complete customer satisfaction and reduced overall service delivery costs. In addition, they deliver ongoing support and maintenance post deployment, helping to ensure maximum uptime and peak system performance for your customers. If you do not offer these services yourself, you have an opportunity to leverage and resell Motorola’s Enterprise Mobility Services to help ensure your customers get the services they need — when and where they need them. Market Opportunity Business proposition Executive Summary partner brief AP 8222/AP 8232 Discount Category AP 8232 configurations AP-8232-67040-WR 3-stream 802.11ac Access Point. External antenna, modularity enabled Non-US (International version) 1F $1345 AP-8232-67040-EU 3-stream 802.11ac Access Point. External antenna, modularity enabled Domain: ETSI (EU version) 1F $1345 AP-8232-67040-US 3-stream 802.11ac Access Point. External antenna, modularity enabled Domain: FCC (U.S. version) 1F $1345 AP 8222 configurations AP-8222-67030-WR 3-stream 802.11ac Access Point. Internal antenna Non-US (International version) 1F $1245 AP-8222-67030-EU 3-stream 802.11ac Access Point. Internal antenna Domain: ETSI (EU version) 1F $1245 AP-8222-67030-US 3-stream 802.11ac Access Point. Internal antenna Domain: FCC (U.S. version) 1F $1245 1F $99 AP 8232 and AP 8222 accessories AP-PSBIAS-2P3-ATR Single port 802.3at PoE Power Injector Please see Antenna guide for a list of approved antennas. PAGE 6
  • 8. Uncovering opportunities Support services Global Services Materials/classification/training Sales Tools Benefits Platform features 802.11ac Qualifying Questions Features Features/Benefits Following is a summary of the key technical features for the AP 8232 and AP 2222 and what they mean to your customers. Key Selling Points Technical features and benefits Configurations/Accessories 3. Unmatched flexibility to deliver applications at the edge: The innovative modular design of the AP 8232 lets your customers add new capabilities by simply snapping on up to two modules to the base. The result is a new level of cost efficiency for the technology infrastructure. Your customers no longer need to run separate network and power cabling to add new functionalities. They can simply leverage the wireless infrastructure they already have. BUSINESS PROPOSITION 1. Enables a seamless upgrade path to 802.11ac, while supporting legacy clients: With the AP 8232/ AP 8222 5th generation 802.11ac Wi-Fi access points, your customers can support more mobile devices, more wireless applications and today’s bandwidth heavy video and multimedia rich applications — all with blazing speed. The next generation 1.3Gbps 802.11ac radio provides the bandwidth to support an unprecedented number of users and applications at up to four times the speed of 802.11n. And the second 802.11n radio provides an easy upgrade path to 802.11ac by ensuring support for all the mobile devices in use in your customer’s business today — 2.4 GHz and 5 GHz. Target Market/Applications Top three key product advantages for the AP 8200 Series Market Opportunity Following are the top three messages, plus the key features and benefits that set Motorola Solutions’ AP 8200 Series 802.11ac portfolio apart from its competitors. 2. The right architecture to support significant increase in bandwidth: The AP 8222 and AP 8232 are part of our WiNG 5 family of WLAN infrastructure, enabling your customers to reap all the benefits of 802.11ac — and then some. Our distributed architecture extends QoS, security and mobility services to the APs so your customers get better direct routing and network resilience. That means no bottleneck at the wireless controller, no latency issues for voice applications and no jitter in streaming video. Product overview/Benefits Key selling points Executive Summary partner brief AP 8222/AP 8232 802.11ac technology builds on advances of 802.11n, offering up to four times the bandwidth through additional technology advancements: • Multiple-Input Multiple-Output (MIMO) enables data to be sent in multiple streams (known as “spatial streams”) to a single device simultaneously to better utilize bandwidth. • While MIMO exists in both 802.11n and 802.11ac, the bandwidth per spatial stream is nearly tripled, increasing from 150Mbps in 802.11n to 433Mbps. • 802.11ac operates only in the 5 GHz band, interference from 2.4 GHz devices like Bluetooth headsets and microwave ovens will no longer impact Wi-Fi network performance As a result, your customer’s WLAN can support an unprecedented number of users and applications — including voice and video — allowing them to confidently deploy Bring Your Own Device (BYOD) initiatives. Dual radio: supports 2.4 GHz and 5 GHz PAGE 7 Motorola’s 802.11ac access points give your customers an easy upgrade path to 5th generation 802.11ac Wi-Fi. The 802.11ac radio enables support for new 5 GHz mobile devices, while the 802.11n radio ensures support for all existing mobile devices — including legacy 2.4 GHz clients. The radios work together to allow your customers to migrate to 802.11ac at their own pace — without having to replace their client devices all at once.
  • 9. Product overview/Benefits Target Market/Applications Configurations/Accessories BUSINESS PROPOSITION Features/Benefits Key Selling Points Uncovering opportunities Qualifying Questions Support services Global Services Materials/classification/training Sales Tools Benefits Market Opportunity Features Executive Summary partner brief AP 8222/AP 8232 Platform features, continued Standard 802.3af/at Simplifies and reduces total cost of installation using standard Power-over-Ethernet (PoE) Voice over wireless LAN (VoWLAN) quality of service (QoS) Motorola’s 802.11ac access points ensure toll-quality voice, even with many simultaneous calls on a single access point. Guest access Since you can prevent users from accessing authorized networks, sites and applications, it’s easy to provide hotspot and guest access. Security Comprehensive integrated security features: • Layer 2-7 stateful packet filtering firewall • AAA RADIUS services Motorola’s 802.11ac access points secure all your customer’s wireless transmissions, ensuring compliance with the government or other industry regulations, such as PCI in retail and HIPAA in healthcare. • VPN gateway • Location-based access control AP 2222: one of the radios can serve as a dedicated wireless IPS sensor Offers around-the-clock rogue protection, without the need for standalone hardware and additional power or Ethernet cabling. AP 8232: snap-on wireless IPS sensor module Brings a new level of simplicity and cost-efficiency to dedicated wireless IPS sensor networks for rogue detection. Customers just need to snap on a module to let the AP 8232 also function as a dedicated wireless IPS sensor. There is no need to purchase and deploy standalone hardware, and no need to run additional power or Ethernet cabling. Modules (AP 8232 only) Modular architecture The innovative modular architecture of the AP 8232 allows your customers to add new capabilities by simply snapping on up to two modules to the base. The result is a new level of cost-efficiency for your technology infrastructure. Customers no longer need to run separate network and power cabling to add new functionalities to improve operations — they can simply leverage the wireless infrastructure they already own. Wireless Intrusion Protection module Snap-on module enables the AP 8232 to also function as a dedicated wireless intrusion protection sensor for superior security. Environmental light sensor module Snap-on sensor detects when the lights are off and workers have gone home. The information can be used to automatically power down the access point into low power mode to reduce access point power consumption by as much as 50 percent when the business is closed. Helps your customers improve their “green” score and reduce their energy bill. 4G backhaul module LTE backhaul module provides primary or redundant failover WAN connectivity over the 4G LTE broadband network for superior network resiliency. Your customers won’t have to worry about any downtime in the event of a wired network outage. Superior scalability WiNG 5 family of WLAN infrastructure Motorola 802.11ac access points integrate with your customers’ property-wide Motorola Solutions WiNG 5-based wireless LAN. The access points can be adopted and centrally managed by Motorola Solutions NX/RFS controllers, further simplifying initial deployment as well as everyday monitoring and management. No matter how many access points and controllers your customers need, or where in the world they are located, they can deploy, monitor, troubleshoot and manage them all from a single location. Our distributed WiNG architecture extends QoS, security and mobility services to the APs so your customers get better direct routing and network resilience. That means no bottleneck at the wireless controller, no latency issues for voice applications and no jitter in your streaming video. WiNG 5.5 When your customers use our NX/RFS Series controllers to manage their Motorola adaptive access points, they get: • Content caching: automatically recognize and cache frequently requested data (such as a video) on a controller at the local or corporate location to protect network bandwidth • Content caching analytics: provides visibility into the content users are requesting to help determine which content to cache and for how long • One View management: control and manage local NX/RFS controllers as well as the access points they control, all from a single NX9500 controller in the NOC PAGE 8
  • 10. Support services Sales Tools • What level of post-sales service and support do you expect? • Is turnaround time flexible? Is cost more important than turnaround time? • What is the impact of downtime on your business? • What are your security requirements for wireless communications? Are there any regulations you need to maintain compliance to, such as PCI? • Do you want to manage each location individually or have the entire network centrally managed? • Do you have the tools, resources and expertise necessary to manage your devices? PAGE 9 Materials/classification/training QUESTIONS FOR SERVICE-RELATED OPPORTUNITIES: • If we could offer you a service plan that covers your AP 8222/AP 8232 investment from accidental breakage for a one-time upfront cost, would you be interested? • Do you need to install access points in public, customerfacing areas where aesthetics are important? (if so, mention the sleek aesthetics of the AP 8222) Global Services • Do you have 802.11b/g/n client devices that use the 2.4 GHz band in your environment today? How important is it that these devices are supported by your next generation Wi-Fi network? Uncovering opportunities • How important is the quality and availability of the voice and HD video services? –– Are you interested in providing location-based services, or tracking guests when while they are in your facility? Qualifying Qu estions Uncover the opportunity and areas where the strengths of the AP 8222 and AP 8232 are key selling points: –– Are you interested in understanding how many times they visit your facility, and have notification when each time they arrive? Features/Benefits • Do you intend to support voice and video with your wireless infrastructure? Does your current network offer the bandwidth and QoS necessary? –– Are you interested in understanding what websites they visit? Key Selling Points • Have you implemented, or are you considering implementing, BYOD policies? If so, how will this impact your current WLAN infrastructure? –– How many individual customers/vendors/guests do you typically have visiting your facilities? Configurations/Accessories • How many devices do you have to support on your network? Do you have dense client environments? –– Do you want this access to be secure? BUSINESS PROPOSITION • How well does your current network infrastructure support your employees’, guests’, or customers’ wireless access and bandwidth needs? • Do you intend to allow customers, vendors, and guests to wireless access? Target Market/Applications • Are you looking to upgrade your WLAN from your legacy 802.11a/b/g network? Market Opportunity Uncover the business problem: • Are you interested in reducing access point power consumption by as much as 50 percent? (if so, mention the AP 8232’s Environmental Light Sensor Module) Product overview/Benefits Qualifying your customer Executive Summary partner brief AP 8222/AP 8232
  • 11. Product overview/Benefits Target Market/Applications Configurations/Accessories Features/Benefits Uncovering opportunities Support services Motorola’s comprehensive portfolio of Services offerings is built upon a lifecycle approach to help you at every phase: Professional, Integration, Support and Managed Services. We help you with your immediate mobility needs and to build successful long-term strategies. Our service-led solutions for video, network security and resiliency, next-generation command and control and public safety services, including LTE, TETRA and P25, can transform technology into powerful solutions. Service Delivery Your ongoing Managed WLAN service will include: • 24x7x365 live remote monitoring of your WLAN, including notification to your response team when actionable events occur, with information that will help them to take appropriate corrective action • Routine remote testing and adjustment of the monitoring solution • Management of wireless infrastructure configuration updates and firmware releases, including timely reports on deployment, exceptions and remediation actions taken • Hardware service dispatch of on-site field engineer (where available) or repair as contracted • Remote assistance by phone to help your IT technical support staff investigate WLAN availability issues • Monthly management reports on WLAN availability and summary event activity, analysis and trends For enterprises and government agencies that are challenged with rising operational costs, increasing complexity and optimizing efficiency, Motorola’s WLAN Enterprise Mobility Services allows your customers to: Management of AirDefense Services Platform Solution From the Motorola NOC, we will: • Install ADSP server software and sensor firmware updates, as needed • Maintain up-to-date device inventory, including adding or deleting Wireless LAN products • Maintain alarm policies to appropriately authorize devices and minimize generation of unexpected alarms • Manage updates for sites and WLAN infrastructure devices in the ADSP appliance as your system evolves • Providing expert product repair and telephone technical support • Helping to ensure they get the most value from their Motorola investment • Protecting their investment in our technology • Reduce risk Sales Tools Your Motorola customer service manager will be your single point of contact once the recurring phase of service delivery begins Materials/classification/training Single Point of Contact Motorola’s flexible, channel-ready services are designed to give your customers the services they need — when and where they need them. In addition, Enterprise Mobility Services benefit your customers’ businesses by: Glo bal S ervic es Service Initiation To establish your Managed WLAN service, we will: • Assign a project manager to manage logistics and review the solution with your technical team • Develop an operational plan, including any Key Performance Indicators (KPIs) • Establish connectivity with your network, including preparing event forwarding server(s) as needed • Work with your team to transition to your managed service solution Qualifying Questions At a Glance: Managed WLAN Services — Resolve Key Selling Points As our partner in selling Motorola products, you can benefit from offering your customers a complete solution that includes Enterprise Mobility Services. Selling services up front with the product results in a higher attachment rate. In addition, it provides a unique opportunity to increase your profit margin while providing a renewable revenue stream for your business. Managed WLAN – Resolve is part of our full portfolio of Managed Enterprise Mobility Services, solutions designed to let you choose the right combination of expert management, monitoring, security and optimization for your wireless network and devices. For customers with special outsourcing needs, we also provide customized services to help ensure you get maximum performance from your Wireless LAN. Ask your Motorola representative about Managed WLAN solutions. BUSINESS PROPOSITION Motorola’s comprehensive portfolio of services is built upon a lifecycle approach to our customers at every phase: Plan, Implement and Run. We help both with their immediate mobility needs and in building successful long-term strategies. Our deep domain expertise in government and enterprise technologies, along with more than 6,100 service professionals and 25,000 world-class channel partners gives us the unique ability to provide our customers with best-in-class solutions. Managed WLAN services Market Opportunity Motorola Global Services Executive Summary partner brief AP 8222/AP 8232 • Lower capital investment and operational costs • Deliver higher grade of service • Tailor networks to reflect organizational needs • Free organization to focus on its core mission PAGE 10
  • 12. Product overview/Benefits Executive Summary Target Market/Applications Market Opportunity Configurations/Accessories BUSINESS PROPOSITION Features/Benefits Key Selling Points Uncovering opportunities Qualifying Questions Support services Glo bal S ervic es Materials/classification/training Sales Tools partner brief AP 8222/AP 8232 AP 8222 Services Enterprise Mobility Services • Includes Comprehensive Coverage Advance Exchange Support Service from the Start On Site System Support • Access to non technical support resources • Fast response time: Field Service Representative responds on site next business day Length of Coverage Service Part Number Up front with the hardware (prepaid) or within 30 days thereafter Three years SAEX-AP8222-30 Anytime One year AEX-AP8222-10 Up front with the hardware (prepaid) or within 30 days thereafter Three years SOSS-AP8222-30 Anytime One year OSS-AP8222-10 SWS-1APS-LIC-10 SWS-6APS-LIC-10 SWS-8APS-LIC-10 SWS-16APS-LIC-10 SWS-24APS-LIC-10 SWS-36APS-LIC-10 SWS-48APS-LIC-10 SWS-64APS-LIC-10 SWS-100APS-LIC-10 SWS-128APS-LIC-10 SWS-256APS-LIC-10 SWS-512APS-LIC-10 SWS-1000APS-LIC-10 SWS-1024APS-LIC-10 Three years • Advance replacement of devices requiring repair Time of Purchase One year Service from the Start Advance Exchange Support Service Description SWS-1APS-LIC-30 SWS-6APS-LIC-30 SWS-8APS-LIC-30 SWS-16APS-LIC-30 SWS-24APS-LIC-30 SWS-36APS-LIC-30 SWS-48APS-LIC-30 SWS-64APS-LIC-30 SWS-100APS-LIC-30 SWS-128APS-LIC-30 SWS-256APS-LIC-30 SWS-512APS-LIC-30 SWS-1000APS-LIC-30 SWS-1024APS-LIC-30 • Includes Comprehensive Coverage On Site System Support • Access to non technical support resources • Full access to technical support resources WLAN Software Support • Rights to download and use software releases and supporting documentation Anytime • Covers both the APs and the controller when the AP is purchased for use in dependant or adaptive mode You have an excellent opportunity to up sell Service from the Start programs with the AP 8200 Series. Service from the Start programs provide enhanced support for your customers’ critical mobility operations. Customers can pay “a little now” for extended services or pay “a lot later” in the event of a repair and lost downtime. PAGE 11
  • 13. Product overview/Benefits Executive Summary Target Market/Applications Market Opportunity Configurations/Accessories BUSINESS PROPOSITION Features/Benefits Key Selling Points Uncovering opportunities Qualifying Questions Support services Glo bal S ervic es Materials/classification/training Sales Tools partner brief AP 8222/AP 8232 AP 8232 Services Enterprise Mobility Services Advance Exchange Support Service from the Start On Site System Support Up front with the hardware (prepaid) or within 30 days thereafter Three years SAEX-AP8232-30 One year AEX-AP8232-10 Up front with the hardware (prepaid) or within 30 days thereafter Three years SOSS-AP8232-30 Anytime One year OSS-AP8232-10 SWS-1APS-LIC-10 SWS-6APS-LIC-10 SWS-8APS-LIC-10 SWS-16APS-LIC-10 SWS-24APS-LIC-10 SWS-36APS-LIC-10 SWS-48APS-LIC-10 SWS-64APS-LIC-10 SWS-100APS-LIC-10 SWS-128APS-LIC-10 SWS-256APS-LIC-10 SWS-512APS-LIC-10 SWS-1000APS-LIC-10 SWS-1024APS-LIC-10 Three years • Includes Comprehensive Coverage Length of Coverage Anytime • Advance replacement of devices requiring repair Time of Purchase One year Service from the Start Advance Exchange Support Service Description Service Part Number SWS-1APS-LIC-30 SWS-6APS-LIC-30 SWS-8APS-LIC-30 SWS-16APS-LIC-30 SWS-24APS-LIC-30 SWS-36APS-LIC-30 SWS-48APS-LIC-30 SWS-64APS-LIC-30 SWS-100APS-LIC-30 SWS-128APS-LIC-30 SWS-256APS-LIC-30 SWS-512APS-LIC-30 SWS-1000APS-LIC-30 SWS-1024APS-LIC-30 • Access to non technical support resources • Fast response time: Field Service Representative responds on site next business day • Includes Comprehensive Coverage On Site System Support • Access to non technical support resources • Full access to technical support resources WLAN Software Support • Rights to download and use software releases and supporting documentation Anytime • Covers both the APs and the controller when the AP is purchased for use in dependant or adaptive mode Please visit Solution Builder for the most up to date information on part numbers and pricing. (https://solutionbuilder.motorola.com/) PAGE 12
  • 14. Product overview/Benefits Target Market/Applications Uncovering opportunities Qualifying Questions Support services Global Services Materials/classification/training Sal es Tools Sales and reference materials Features/Benefits Solution Builder: https://solutionbuilder.motorolasolutions.com Key Selling Points First Customer Shipment (FCS): 12/2/13 General Availability (Rev A): 12/16/13 Configurations/Accessories Key dates Learning Portal: http://my.mot-solutions.com/portal/site/mu BUSINESS PROPOSITION This section details the product classification, where you can find additional information, available training and certification programs, and dates of availability. Partners: https://partnercentral.motorolasolutions.com/product_ services/services/index.aspx Market Opportunity Sales tools Executive Summary partner brief AP 8222/AP 8232 Product classification and certification For the latest information and sales support materials, please visit the following resources: Partner Central: https://partnercentral.motorolasolutions.com This is a product requiring training and certification in certain regions prior to selling. Product access codes for the regions are as follows: • North America: Category 2 • EMEA: Category 1 (allows for open selling) AP 8222 and AP 8232 Product Home: www.motorolasolutions.com/wlan • APAC: Category 2 Enterprise Mobility Services: Public: http://www.motorolasolutions.com/enterprise/services • Latin America: Category 2 Training Courses for AP 8200 Series Course Number Course Title and Description Mode Duration WSE1614 Enterprise Wireless Sales Enablement Supports the sales process for selling wireless solutions across various markets OLT 2 hrs ASE0201 Access Point Sales Enablement Positioning of the access points for use whether 802.11ac, indoor, outdoor or multi-purpose OLT 1 hrs AAE1304 System Overview for Controllers and Integrated Services Platform Positioning of the suite of controllers and service platforms and their targeted applications OLT 1 hr AEE1607 WLAN Technical Enablement Foundations for WiNG including architectures, basic setup for demonstration purposes OLT 3 hrs WLN1003 Advanced WiNG Features New repository for learning individual WiNG features across releases (5.3 thru 5.5) OLT N/A WLN2001 Setup and Configure for WiNG 5.x Infrastructure Supports setting up a complete WiNG system including hands-on simulated labs and self-paced labs VILT 10 hrs WEL2307 Design for WiNG 5.x Infrastructure Scenario based design activities to provide practical experience in all aspects of design ILT 16 hrs WEL2304 Deploy for WiNG 5.x Infrastructure Practical application setting up virtual controller, campus and centralized deployments, along with installation considerations, optimization, and testing ILT 20 hrs WLN2004 NEW: Administration for WiNG 5.x Infrastructure Supports customer administrators in managing all aspects of a WING system, including using WiNG capabilities for monitoring and management, as well ADSP tools ILT 16 hrs WLN2005 NEW: Service/Troubleshooting for WiNG 5.x Infrastructure Supports self-servicing customers and partners in resolving common problems within a WiNG environment. Practical examples and application. ILT 24 hrs OLT – Online training PAGE 13 VILT – Virtual Instructor Led Training ILT – Instructor Led Training
  • 15. Features/Benefits Key Selling Points Uncovering opportunities Qualifying Questions Support services Global Services Materials/classification/training Sales Tools We do this by connecting them to seamless communication networks, applications and services, by providing them with real-time information, and by arming them with intuitive, nearly indestructible handheld devices. Configurations/Accessories We help firefighters see around buildings and police officers see around street corners. We make supply chains visible to retailers and entire power grids visible to utility workers. We provide the situational awareness first responders need when a moment brings catastrophe. And we help companies deliver shipments at the moment they’re promised. BUSINESS PROPOSITION For more information on the AP 8232 and AP 8222, 5th generation access points that support more users, more functionality and lightning fast data at a lower cost, please contact us at 1.800.722.6234 or +1.631.738.2400, or visit us on the web at: www.motorolasolutions.com/wlan Target Market/Applications On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products, and services play essential roles in people’s lives. Market Opportunity Contact information Product overview/Benefits Why Motorola Solutions Executive Summary partner brief AP 8222/AP 8232 We help people be their best in the moments that matter. This is our purpose. Part number: PB-AP8200SERIES. Printed in USA 10/13. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola Solutions, Inc. All rights reserved.