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Profiling Video Gamers
Research by YouGov
On behalf of Tribal Fusion




graham.ratcliffe@tribalfusion-corp.com
agatha.moskal@yougov.com
shaun.austin@yougov.com
elsa.gregori@yougov.com

July 2011
Contents


      1.   Background, Objectives and Methodology
      2.   The Gaming Audience
      3.   Gamer Profiles
      4.   Genres of game
      5.   Research and Purchasing Patterns
      6.   Summary
      7.   Appendix




2|8
Background, Objectives and
1                Methodology
Background, Objectives and Methodology

      Background
         Tribal Fusion commissioned research to evaluate what forms of media are most important to gamers
          during the gaming purchase process
         This research complements a wider strategy so that Tribal Fusion understands:
              the gaming market
              the gaming audience
              gamer profiles
      Objectives
         Profile video gamers demographically and behaviourally (i.e. consoles owned, frequency and duration of
          playing video games)
         Determine the genre of games video gamers enjoy playing
         Investigate the purchase process: where video gamers look for information about new game releases,
          game news and information about where to purchase games.
      Methodology
         Online survey conducted among respondents that have played a video game in the last month between 6th
          – 12th July, 2011
         The survey was completed by 937 respondents aged 13 – 35 years old




4|8
2   The Gaming Audience
Age and gender and occupation




                                                                                                                                   Age
      Q: Firstly, are you…? AND How old are you? AND Which of these describe what you are doing at the moment? Base: All (n=937)
6|8
Profile of heavy gamers…
                   24% of gamers are often first                                        28% of gamers pre-order games:
               amongst their friends to buy new
                           games:




          44% own a Xbox 360 (cf. 38% of all respondents)                             50% own a Xbox 360 (cf. 38% of all respondents)
          52% own a Playstation3 (cf. 34% of all                                      48% own a Playstation3 (cf. 34% of all
          respondents)                                                                respondents)
      Q:To what extent do you agree with each of the following statements?
      Q: Which, if any, of the following devices do you own to play video games on?
      Q: Firstly, are you…? AND How old are you? Base: All (n=937)
7|8
Console ownership
        Males more likely to own Xbox 360, PlayStation 3; but females more likely to
        own Nintendo Wii, DSi/DS, and PlayStation 2



                                                                                                                       Males 44%; Females 69%

                                                                                                              Males 42%; Females 32%

                                                                                                           Males 23%; Females 49%

                                                                                                           Males 40%; Females 26%

                                                                                                      Males 20%; Females 31%




    Q: Which, if any, of the following devices do you own to play video games on? Base: All (n=937)
8
Combination console ownership
              Frequent buyers are most likely to own a PC/Laptop and PlayStation 3/Move
              (first to buy amongst their friends) or Xbox 360/Kinect (often pre-order)


                                                                                                      PC/laptop   Wii    Xbox 360   Playstation




                                                                                                       100%       52%     37%         33%



                                                                                                       65%        100%    29%        26%




                                                                                                       65%        44%     100%       26%



                                                                                                       63%        44%     27%       100%




    Q: Which, if any, of the following devices do you own to play video games on? Base: All (n=937)
9
Frequency of playing games
        Nintendo Wii gamers are the least frequent gamers with 47% playing at least
        once a week compared to three quarters of those who play on other consoles




                                                                            47%


                                                                                                             76%             74%
                                          76%




     Q: How frequently do you play video games on each of the following devices? Base: All who own each console (n=varies)
10
Time spent playing games
        Unsurprisingly, Nintendo Wii is played for the shortest amount of time
        Xbox360 is played for the longest period of time on average

                                                                   Average number of minutes spent playing




     Q: Thinking about each time you play video games on the following devices, how long on average would you say you play for? Base: All who own each console (n=varies)
11
3   Gamer Profiles
Female Gamers
          The average female gamer is 25 years old
          The consoles most commonly owned for
             gaming are Nintendo Wii (69%), PC
             (68%), and Nintendo DSi/DSn (49%)
            Female gamers use PC’s for gaming most
             often – once every 3 days on average
            However the console which they spend the
             longest playing is the PlayStation 3 – on
             average they play it for 2 hours each time
            The PlayStation 3 is also the console which
             female gamers are most likely to play
             against others online – 43% do this
            The games female gamers find most
             enjoyable are puzzles (60%) and
             action/adventure (57%)
            The most common place they hear about
             new releases is online (70%), it is also the
             most common place to research games to
             buy (89%)
            The most common way to buy games is to
             buy a physical copy through a high street
             retailer (77%), or an online retailer (72%)

13 | 8
Male Gamers
          The average male gamer is 26 years old
          The consoles most commonly owned for gaming
             are PC (67%), Nintendo Wii (44%), and Xbox
             360 (42%)
            Male gamers use PlayStation 3s and PC’s for
             gaming most often – once every 3 days on
             average
            However the console which they spend the
             longest playing is the Xbox 360 – on average
             they play it for 1 hour and 53 minutes each time
            The PlayStation 3 is the console which male
             gamers are most likely to play against others
             online – 67% do this
            The games male gamers find most enjoyable
             are action/adventure (70%) and first person
             shooter (64%)
            The most common place they hear about new
             releases is online (87%), it is also the most
             common place to research games to buy (92%)
            The most common way to buy games is to buy a
             physical copy through an online retailer (81%),
             or a high street retailer (69%)

14 | 8
Xbox gamers

                   Typical profile:

                    Most likely to be males, aged 25
                    Play their Xbox once every 2.6 days
                      on average
                    Typically play for 1 hour 53
                     minutes each time
                    Other devices commonly owned are
                     PC (65%) and Wii (44%)
                    55% play online against others on
                     their Xbox
                    The games most enjoyed are
                     action/adventure (71%) and first
                     person shooter (61%)
                    The most common place to hear about new releases
                     is online (83%), it is also the most common place to
                     research games to buy (92%)
                    The most common way to buy games is to buy a
                     physical copy through an online retailer (81%), or a
                     high street retailer (76%)


15
PlayStation gamers

                          Typical profile:

                           Most likely to be males, aged 26
                           Play their PlayStation once every 2.9 days on
                            average
                           Typically play for 1 hour 50
                            minutes each time
                           Other devices commonly owned
                            are PC (63%) and Wii (44%)
                           64% play online against others
                            on their PlayStation
                           The games most enjoyed are
                            action/adventure (71%) and
                            first person shooter (58%)
                           The most common place to hear about new releases
                            is online (86%), it is also the most common place to
                            research games to buy (93%)
                           The most common way to buy games is to buy a
                            physical copy through an online retailer (80%), or a
                            high street retailer (77%)


16
Nintendo Wii gamers

                           Typical profile:

                            Likely to be either male or female, aged 26
                            Play their Nintendo Wii once a week on average
                            Typically play for 1 hour 10
                             minutes each time
                            Other devices commonly owned
                             are PC (65%) and Nintendo DSi/
                             DS (50%)
                            25% play online against others
                             on their PlayStation
                            The games most enjoyed are
                             action/adventure (64%) and
                             puzzle (55%)
                            The most common place to hear about new releases
                             is online (74%), it is also the most common place to
                             research games to buy (90%)
                            The most common way to buy games is to buy a
                             physical copy through an online retailer (80%), or a
                             high street retailer (77%)


17
PC/Laptop gamers
                        Typical profile:

                         Most likely to be males, aged 25
                         Play video games on their PC/laptop once every 3
                          days on average
                         Typically play for 1 hour and 42 minutes each time
                         Other devices owned to
                          play games on are
                          Nintendo Wii (52%), and
                          Xbox 360 (36%) and
                          Nintendo DSi/DS (36%)
                         37% play games online
                          against others on their PC/
                          laptop
                         The games most enjoyed are action/adventure
                          (67%), role playing (49%) and puzzles (49%)
                         The most common place to hear about new releases
                          is online (83%), it is also the most common place to
                          research games to buy (92%)
                         Most common way to buy games is to buy a physical
                          copy through an online retailer (75%), or at a high
                          street retailer (70%)

18
Those who buy games before their friends
                            Typical profile:

                             Most likely to be males, aged 26
                             Are most likely to own a PC/laptop to
                              play games on, and play it 4 times a week on average
                             The console which they play for the longest each time is
                              the Xbox, which
                              they play for 2 hours and 15
                              minutes on average The games most
                              enjoyed are action/ adventure (72%),
                              first person shooter (58%) and role
                              playing (48%)
                             They are even more likely than the
                              average gamer to hear about new
                              releases online (91% cf. 80%), online
                              is also the most common place to research games to
                              buy (94%)
                             Most common way to buy games is to buy a physical
                              copy through an online retailer (84%), or at a high
                              street retailer (73%). They are more likely than the
                              average gamer to download games (41% cf. 31%)
                             They are significantly more likely than the average gamer
                              to rely heavily on the internet to find out about new
                              games (86% cf. 73%)

19
Those who pre-order games
                          Typical profile:

                           Most likely to be males, aged 26
                           Are most likely to own a PC/laptop to
                            play games on, and play it 4 times a week on average
                           The console which they play for the
                            longest each time is the Xbox, which
                            they play for 2 hour s and 5 minutes
                            on average
                           The games most enjoyed are action/
                            adventure (69%), first person
                            shooter (53%) and role playing (51%)
                           They are even more likely than the
                            average gamer to hear about new
                            releases online (90% cf. 80%), online is also the most
                            common place to research games to buy (95%)
                           Most common way to buy games is to buy a physical
                            copy through an online retailer (86%), or at a high
                            street retailer (69%) They are more likely than the
                            average gamer to download games (37% cf. 31%)
                           They are significantly more likely than the average gamer
                            to rely heavily on the internet to find out about new
                            games (86% cf. 73%)

20
4   Genres of game
Favourite genres amongst frequent buyers

                                                                                                                               1 in 5 males prefer first
                                                                                                                               person shooter games
                                                                                                                               compared to 4% of females

                                                                                                                               17% of males prefer
                                                                                                                               strategy games compared
                                                                                                                               to 6% of females

                                                                                                                               12% of males prefer sport
                                                                                                                               games compared to 0% of
                                                                                                                               females

                                                                                                                               18% of females prefer
                                                                                                                               puzzle games compared
                                                                                                                               to 3% of males

                                                                                                                               11% of females prefer
                                                                                                                               simulation games
                                                                                                                               compared to 4% of males



     Q: Which is your favourite genre of video game? Base: Those who selected more than one genre they enjoy playing (n=897)
     Q. I am always amongst the first to buy a new games in my group of friends Base: 937
22   Q. I often pre-order games Base: 937
Favourite games by Console

       Amongst those who game at least once a week on the following consoles…

        17% of PC/laptop owners prefer to play role playing games

        25% of Xbox 360 owners prefer to play first person shooter games

        21% of PlayStation 3 owners prefer to play role playing games

        12% of Wii owners prefer to play action/adventure games



       Amongst those who ONLY own the following consoles…

        22% of those who only own a PC/laptop prefer to play strategy games

        30% of those who only own an Xbox prefer to play first person shooter games

        18% of those who only a Nintendo Wii prefer to play dance games




23
5   Research and Purchasing Patterns
Sources of information about new releases
         Gamers predominantly hear about new game releases online




                                                                                                                           Chart shows %
                                                                                                                           who ranked each
                                                                                                                           source first




                                                   PC/Laptop                         Nintendo Wii                     Xbox 360/Kinect                PlayStation 3/Move
                                          Only own        Own this and        Only own       Own this and        Only own       Own this and        Only own   Own this and
                                            this            others              this           others              this           others              this       others
              Online                        82%                 83%             63%             74%                80%             83%                85%         86%
              Word of mouth                   64%               51%              37%               44%               55%              48%             43%          47%
              Family/Friends                  48%               48%              46%               49%               45%              47%             49%          48%
              TV                              31%               41%              65%               56%               48%              42%             44%          43%
              Magazine article                20%               26%              27%               27%               26%              29%             26%          28%
              Retailers                       18%               25%              30%               27%               32%              30%             32%          26%
              Newspaper article               16%               12%              15%               12%               8%               13%             12%          13%

     Q: Now we would like to know where you typically hear about new game releases. Which, if any, of the following do you use? Base: All (n=937)
25
Online sources of information about new releases
         62% of PC, 72% of Xbox, 72% of PlayStation gamers and 50% of Nintendo Wii gamers hear about new
         releases through game sites but 50% of Nintendo Wii gamers also hear about new game releases
         through retailer websites




                                                                                                  Males 64%; Females 46%




                                                                                 Males 27%; Females 37%




                                                                      Males 20%; Females 12%




     Q: You said that you use the internet to research new game releases. Where do you typically look on the internet to hear about new game releases? Base: All who hear about
     new game releases online (n=751)
26
Sources for research prior to purchase
         Online is also the main source used for researching games to purchase




                                                                                                                        Chart shows %
                                                                                                                        who ranked each
                                                                                                                        source first




                                                   PC/ Laptop                         Nintendo Wii                             Xbox                            Playstation
                                           Only own        Own this and        Only own        Own this and        Only own        Own this and        Only own        Own this and
                                             this            others              this            others              this            others              this            others
              Online                         86%                 92%             91%              90%                95%              92%                89%              93%
              Word of mouth                    51%               47%               47%               45%               46%               46%               45%               45%
              Family/Friends                   50%               57%               46%               55%               59%               61%               38%               52%
              TV                               16%               16%               26%               21%               16%               19%               28%               20%
              Magazine article                 24%               27%               22%               27%               24%               29%               31%               31%
              Retailers                        22%               28%               29%               33%               40%               28%               26%               25%
              Newspaper article                9%                10%               15%               12%               11%               11%               17%               17%
     Q: Now we would like to know which, if any, of the following sources you use to research which video games to buy. Looking at the list below, please rank the three sources that
     you use most often. Base: All (n=937)
27
Purchasing Patterns
        A third of gamers download games, but physical copies prevail




                                                                                                                                 12% of males download
                                                                                                                                 video games online
                                                                                                                                 compared to 5% of
                                                                                                                                 females




             Amongst those who game on the following consoles at least once a week
                                              PC/ Laptop                     Xbox 360/Kinect                PlayStation 3/Move          Nintendo Wii
             Purchase physical
                copies of video
                                                   52%                              59%                            56%                      58%
                games from an
                 online retailer
             Purchase physical
                copies of video
                                                   30%                              33%                            34%                      34%
             games from a high
                  street retailer
               Download video
                                                   16%                               6%                            8%                        6%
                  games online

     Q: From which, if any, of the following places do you buy video games? Base: All (n=937)
     And which of the following do you do most frequently? Those who buy games in more than one place (n=630)
28
Purchasing Habits – Online Venues
         Almost 3 in 4 buy games from Amazon




                                                                                                                                 82% of gamers who game on a
                                                                                                                                 Nintendo Wii at least once a
                                                                                                                                 week buy from Amazon.com
                                                                                                                                 compared to 74% of those who
                                                                                                                                 play on a PC/Laptop at least
                                                                                                                                 once a week

     Q: Which, if any, of the following online retailers do you purchase video games from? Base: Those who purchase games from online retailers (n=784)
29
Purchasing Habits – High Street Retailers
         Game is the most popular high street retailer




                                                                       Males 12%; Females 17%

                                                         Males 8%; Females 4%

                                                   Males 4%; Females 1%                                                            37% of gamers who game on a
                                                                                                                                   Nintendo Wii at least once a
                                                                                                                                   week, buy video games at Tesco
                                                                                                                                   compared to 25% of gamers
                                                                                                                                   who game on a PlayStation at
                                                                                                                                   least once a week


     Q: Which, if any, of the following high street retailers do you purchase video games from? Base: Those who purchase from high street retailers (n=675)
30
Frequent Buyers




                                                                                                                      Those who pre-order games (86%)
                                                                                                                      and who are often first amongst
                                                                                                                      their friends to buy games (86%)
                                                                                                                      are more likely to rely heavily on
                                                                                                                      the internet than the total sample


                                                                                                            Of those who are the first amongst
                                                                                                            their friends to buy new games,
                                                                                                            74% notice online adverts
                                                                                                            compared to just over half (54%) of
                                                                                                            all gamers




     Q. How strongly do you agree or disagree with each of the following statements? Base: All (n = 937)
     Filtered by frequent buyers: ‘I am always amongst the first to buy a new games in my group of friends’ Base: All who agreed with this statement (n = 227) AND ‘I often
     pre-order games’ Base: All who agreed with this statement
31   (n = 259
6   Summary
The Gaming Audience

            Of the gamers we spoke to, there is a slight male skew – 60% are male compared to 40% females. They are also
             most likely to be over 25, in full-time work or education (school or college)
            PC/Laptop is the highest incidence gaming device owned – 67% of those interviewed played games on a
             PC/Laptop. 26% of PC gamers play daily – the highest of all devices, the average time spent playing games on PC
             is 102 minutes. Just over half (52%) of all PC gamers also own a Nintendo Wii. Amongst weekly PC gamers, role
             playing games (17%) are the favourite type of game.
            Nintendo Wii is the next most commonly owned gaming device, with 54% of gamers interviewed owning one. This
             is higher amongst females (69%) compared to males (44%). Those who own a Wii play games least frequently
             compared to other gaming devices and gamers spent the least amount of time playing on the Wii (70 minutes on
             average) compared to the other devices. Amongst weekly Wii gamers, dance games (18%) are the favourite type of
             game.
            38% of gamers interviewed own an Xbox360 – this rises to 42% amongst males and falls to 32% amongst females.
             Of all the devices the Xbox360 is played for the longest (113 minutes on average) and just under 1 in 5 (17%) play
             on a daily basis. Amongst weekly Xbox360 gamers, first person shooter games (25%) are the favourite type of
             game.
            34% of gamers interviewed own a PS3, amongst Males this rises to 40% and amongst females this falls to 26% -
             the lowest of the major devices owned amongst females. Playing frequency on PS3 is quite similar to that of
             Xbox360. 20% play on a daily basis and the average amount of time spent playing per session is 109 minutes.
            Amongst female gamers, puzzle games are the most popular, whilst amongst male gamers, first person shooter
             games are most popular




33 | 8
Research and Purchase Patterns

             The biggest source of awareness for new game releases is online (80%), which is significantly higher than the other sources
              of awareness. Those who are the first among their friends to buy new games and those who often pre-order games are even
              more likely to hear about new releases online (91%, 90% respectively). The next biggest sources of awareness is Word of
              mouth (49%) and Family/Friends (48%).
             Amongst those who hear about new game releases online, games websites (58%) are the most prominent sources, followed
              by retailer websites (40%) and social networking sites (31%). Males (64%) are more likely to visit games websites compared
              to females 46%), while females (37%) are more likely to find out about new releases from social networking sites compared to
              males (27%). Those who are the first among their friends to buy new games and those who often pre-order games are even
              more likely to hear about new releases on game websites (73%, 71% respectively), and on game manufacturers websites
              (36%, 35%, cf. 25% of the total).
             In addition to being the main source of awareness for new game releases, online is also the main source that gamers use to
              find out more in-depth information about games. 91% of the gamers interviewed put online in their top 3 sources for game
              research. Family/Friends (55%) and word of mouth (46%) were the next sources.
             Online is also the dominant purchase channel. 77% of gamers purchase physical copies from online retailers, compared to
              72% who buy physical copies from high street retailers. However, the dominance of online is more apparent when
              considering that 56% said that buying physical copies online is their most common way to purchase games, compared to only
              32% who do so from high street retailers. The dominance of online is even stronger for those who are the first among their
              friends to buy new games and those who often pre-order games (84% and 86% respectively purchase physical copies
              online).
             Amazon (73%) is the most popular site for purchasing online, followed by Play.com (53%) and then Game.co.uk (36%).
             The importance of the internet in game research and purchase is backed up by almost 3 in 4 gamers agree that they heavily
              rely on the internet to find out about new games (73%), research and buy them – a figure which rises to 86% of and 86%
              those who are the first among their friends to buy new games and those who often pre-order games. Furthermore, more than
              1 in 2 gamers (54%) say they often notice online adverts for video games, rising to 74% and 67% respectively among those
              who are the first among their friends to buy new games and those who often pre-order games).



34 | 8
7   Appendix
Gamer Profiles – Heavy Gamers
         24% of gamers agree that they are often first amongst their friends to buy new games

         The most commonly owned console amongst those who are the first to buy games amongst their friends is
          a PC/Laptop (69%), followed by a PlayStation 3/Move (52%)

         The favourite game genre amongst this group is first person shooter (23%)

         72% hear about new game releases online, with 73% getting information from game websites and 43%
          from gaming forums

         The internet also dominates as the most commonly-used source of information (91%)

         86% also state that they rely heavily on the internet to hear about, research and buy new games, with
          nearly 3 in 4 stating they notice online adverts (74%)

         Physical copies of video games prevail, with 2 in 3 buying video games from online retailers (59%) and 1 in
          3 buying video games from high-street retailers (30%)

         Amazon.com (72%) and Play.com (61%) are the most popular online retailers, with 69% buying video
          games from Game and 44% buying video games from HMV




36
Gamer Profiles – Heavy Gamers
         28% of gamers agree that they ‘often pre-order games’

         Those who often pre-order games are also mostly PC/Laptop owners (67%) but are next most likely to own
          an Xbox 360/Kinect (50%)

         20% claim that their favourite games to play are first person shooter games

         90% hear about new game releases online, mostly via gaming websites (71%) and retailer websites (45%)

         Online dominates as a source of research, with 84% researching new releases online

         86% state that they rely heavily on the internet to hear about, research and buy new games, with over 2 in 3
          (67%) stating that they notice online adverts

         Online dominates as the main purchase method with 63% purchasing video games from online retailers
          and 26% from a high-street retailer

         The most popular online retailers that gamers buy video games from are Amazon.com (73%) and Play.com
          (59%)

         Of high-street retailers, Game is most popular (74%), followed by HMV (39%)




37

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Profiling Video Gamers August 2011

  • 1. Profiling Video Gamers Research by YouGov On behalf of Tribal Fusion graham.ratcliffe@tribalfusion-corp.com agatha.moskal@yougov.com shaun.austin@yougov.com elsa.gregori@yougov.com July 2011
  • 2. Contents 1. Background, Objectives and Methodology 2. The Gaming Audience 3. Gamer Profiles 4. Genres of game 5. Research and Purchasing Patterns 6. Summary 7. Appendix 2|8
  • 4. Background, Objectives and Methodology Background  Tribal Fusion commissioned research to evaluate what forms of media are most important to gamers during the gaming purchase process  This research complements a wider strategy so that Tribal Fusion understands:  the gaming market  the gaming audience  gamer profiles Objectives  Profile video gamers demographically and behaviourally (i.e. consoles owned, frequency and duration of playing video games)  Determine the genre of games video gamers enjoy playing  Investigate the purchase process: where video gamers look for information about new game releases, game news and information about where to purchase games. Methodology  Online survey conducted among respondents that have played a video game in the last month between 6th – 12th July, 2011  The survey was completed by 937 respondents aged 13 – 35 years old 4|8
  • 5. 2 The Gaming Audience
  • 6. Age and gender and occupation Age Q: Firstly, are you…? AND How old are you? AND Which of these describe what you are doing at the moment? Base: All (n=937) 6|8
  • 7. Profile of heavy gamers… 24% of gamers are often first 28% of gamers pre-order games: amongst their friends to buy new games: 44% own a Xbox 360 (cf. 38% of all respondents) 50% own a Xbox 360 (cf. 38% of all respondents) 52% own a Playstation3 (cf. 34% of all 48% own a Playstation3 (cf. 34% of all respondents) respondents) Q:To what extent do you agree with each of the following statements? Q: Which, if any, of the following devices do you own to play video games on? Q: Firstly, are you…? AND How old are you? Base: All (n=937) 7|8
  • 8. Console ownership Males more likely to own Xbox 360, PlayStation 3; but females more likely to own Nintendo Wii, DSi/DS, and PlayStation 2 Males 44%; Females 69% Males 42%; Females 32% Males 23%; Females 49% Males 40%; Females 26% Males 20%; Females 31% Q: Which, if any, of the following devices do you own to play video games on? Base: All (n=937) 8
  • 9. Combination console ownership Frequent buyers are most likely to own a PC/Laptop and PlayStation 3/Move (first to buy amongst their friends) or Xbox 360/Kinect (often pre-order) PC/laptop Wii Xbox 360 Playstation 100% 52% 37% 33% 65% 100% 29% 26% 65% 44% 100% 26% 63% 44% 27% 100% Q: Which, if any, of the following devices do you own to play video games on? Base: All (n=937) 9
  • 10. Frequency of playing games Nintendo Wii gamers are the least frequent gamers with 47% playing at least once a week compared to three quarters of those who play on other consoles 47% 76% 74% 76% Q: How frequently do you play video games on each of the following devices? Base: All who own each console (n=varies) 10
  • 11. Time spent playing games Unsurprisingly, Nintendo Wii is played for the shortest amount of time Xbox360 is played for the longest period of time on average Average number of minutes spent playing Q: Thinking about each time you play video games on the following devices, how long on average would you say you play for? Base: All who own each console (n=varies) 11
  • 12. 3 Gamer Profiles
  • 13. Female Gamers  The average female gamer is 25 years old  The consoles most commonly owned for gaming are Nintendo Wii (69%), PC (68%), and Nintendo DSi/DSn (49%)  Female gamers use PC’s for gaming most often – once every 3 days on average  However the console which they spend the longest playing is the PlayStation 3 – on average they play it for 2 hours each time  The PlayStation 3 is also the console which female gamers are most likely to play against others online – 43% do this  The games female gamers find most enjoyable are puzzles (60%) and action/adventure (57%)  The most common place they hear about new releases is online (70%), it is also the most common place to research games to buy (89%)  The most common way to buy games is to buy a physical copy through a high street retailer (77%), or an online retailer (72%) 13 | 8
  • 14. Male Gamers  The average male gamer is 26 years old  The consoles most commonly owned for gaming are PC (67%), Nintendo Wii (44%), and Xbox 360 (42%)  Male gamers use PlayStation 3s and PC’s for gaming most often – once every 3 days on average  However the console which they spend the longest playing is the Xbox 360 – on average they play it for 1 hour and 53 minutes each time  The PlayStation 3 is the console which male gamers are most likely to play against others online – 67% do this  The games male gamers find most enjoyable are action/adventure (70%) and first person shooter (64%)  The most common place they hear about new releases is online (87%), it is also the most common place to research games to buy (92%)  The most common way to buy games is to buy a physical copy through an online retailer (81%), or a high street retailer (69%) 14 | 8
  • 15. Xbox gamers Typical profile:  Most likely to be males, aged 25  Play their Xbox once every 2.6 days on average  Typically play for 1 hour 53 minutes each time  Other devices commonly owned are PC (65%) and Wii (44%)  55% play online against others on their Xbox  The games most enjoyed are action/adventure (71%) and first person shooter (61%)  The most common place to hear about new releases is online (83%), it is also the most common place to research games to buy (92%)  The most common way to buy games is to buy a physical copy through an online retailer (81%), or a high street retailer (76%) 15
  • 16. PlayStation gamers Typical profile:  Most likely to be males, aged 26  Play their PlayStation once every 2.9 days on average  Typically play for 1 hour 50 minutes each time  Other devices commonly owned are PC (63%) and Wii (44%)  64% play online against others on their PlayStation  The games most enjoyed are action/adventure (71%) and first person shooter (58%)  The most common place to hear about new releases is online (86%), it is also the most common place to research games to buy (93%)  The most common way to buy games is to buy a physical copy through an online retailer (80%), or a high street retailer (77%) 16
  • 17. Nintendo Wii gamers Typical profile:  Likely to be either male or female, aged 26  Play their Nintendo Wii once a week on average  Typically play for 1 hour 10 minutes each time  Other devices commonly owned are PC (65%) and Nintendo DSi/ DS (50%)  25% play online against others on their PlayStation  The games most enjoyed are action/adventure (64%) and puzzle (55%)  The most common place to hear about new releases is online (74%), it is also the most common place to research games to buy (90%)  The most common way to buy games is to buy a physical copy through an online retailer (80%), or a high street retailer (77%) 17
  • 18. PC/Laptop gamers Typical profile:  Most likely to be males, aged 25  Play video games on their PC/laptop once every 3 days on average  Typically play for 1 hour and 42 minutes each time  Other devices owned to play games on are Nintendo Wii (52%), and Xbox 360 (36%) and Nintendo DSi/DS (36%)  37% play games online against others on their PC/ laptop  The games most enjoyed are action/adventure (67%), role playing (49%) and puzzles (49%)  The most common place to hear about new releases is online (83%), it is also the most common place to research games to buy (92%)  Most common way to buy games is to buy a physical copy through an online retailer (75%), or at a high street retailer (70%) 18
  • 19. Those who buy games before their friends Typical profile:  Most likely to be males, aged 26  Are most likely to own a PC/laptop to play games on, and play it 4 times a week on average  The console which they play for the longest each time is the Xbox, which they play for 2 hours and 15 minutes on average The games most enjoyed are action/ adventure (72%), first person shooter (58%) and role playing (48%)  They are even more likely than the average gamer to hear about new releases online (91% cf. 80%), online is also the most common place to research games to buy (94%)  Most common way to buy games is to buy a physical copy through an online retailer (84%), or at a high street retailer (73%). They are more likely than the average gamer to download games (41% cf. 31%)  They are significantly more likely than the average gamer to rely heavily on the internet to find out about new games (86% cf. 73%) 19
  • 20. Those who pre-order games Typical profile:  Most likely to be males, aged 26  Are most likely to own a PC/laptop to play games on, and play it 4 times a week on average  The console which they play for the longest each time is the Xbox, which they play for 2 hour s and 5 minutes on average  The games most enjoyed are action/ adventure (69%), first person shooter (53%) and role playing (51%)  They are even more likely than the average gamer to hear about new releases online (90% cf. 80%), online is also the most common place to research games to buy (95%)  Most common way to buy games is to buy a physical copy through an online retailer (86%), or at a high street retailer (69%) They are more likely than the average gamer to download games (37% cf. 31%)  They are significantly more likely than the average gamer to rely heavily on the internet to find out about new games (86% cf. 73%) 20
  • 21. 4 Genres of game
  • 22. Favourite genres amongst frequent buyers 1 in 5 males prefer first person shooter games compared to 4% of females 17% of males prefer strategy games compared to 6% of females 12% of males prefer sport games compared to 0% of females 18% of females prefer puzzle games compared to 3% of males 11% of females prefer simulation games compared to 4% of males Q: Which is your favourite genre of video game? Base: Those who selected more than one genre they enjoy playing (n=897) Q. I am always amongst the first to buy a new games in my group of friends Base: 937 22 Q. I often pre-order games Base: 937
  • 23. Favourite games by Console Amongst those who game at least once a week on the following consoles…  17% of PC/laptop owners prefer to play role playing games  25% of Xbox 360 owners prefer to play first person shooter games  21% of PlayStation 3 owners prefer to play role playing games  12% of Wii owners prefer to play action/adventure games Amongst those who ONLY own the following consoles…  22% of those who only own a PC/laptop prefer to play strategy games  30% of those who only own an Xbox prefer to play first person shooter games  18% of those who only a Nintendo Wii prefer to play dance games 23
  • 24. 5 Research and Purchasing Patterns
  • 25. Sources of information about new releases Gamers predominantly hear about new game releases online Chart shows % who ranked each source first PC/Laptop Nintendo Wii Xbox 360/Kinect PlayStation 3/Move Only own Own this and Only own Own this and Only own Own this and Only own Own this and this others this others this others this others Online 82% 83% 63% 74% 80% 83% 85% 86% Word of mouth 64% 51% 37% 44% 55% 48% 43% 47% Family/Friends 48% 48% 46% 49% 45% 47% 49% 48% TV 31% 41% 65% 56% 48% 42% 44% 43% Magazine article 20% 26% 27% 27% 26% 29% 26% 28% Retailers 18% 25% 30% 27% 32% 30% 32% 26% Newspaper article 16% 12% 15% 12% 8% 13% 12% 13% Q: Now we would like to know where you typically hear about new game releases. Which, if any, of the following do you use? Base: All (n=937) 25
  • 26. Online sources of information about new releases 62% of PC, 72% of Xbox, 72% of PlayStation gamers and 50% of Nintendo Wii gamers hear about new releases through game sites but 50% of Nintendo Wii gamers also hear about new game releases through retailer websites Males 64%; Females 46% Males 27%; Females 37% Males 20%; Females 12% Q: You said that you use the internet to research new game releases. Where do you typically look on the internet to hear about new game releases? Base: All who hear about new game releases online (n=751) 26
  • 27. Sources for research prior to purchase Online is also the main source used for researching games to purchase Chart shows % who ranked each source first PC/ Laptop Nintendo Wii Xbox Playstation Only own Own this and Only own Own this and Only own Own this and Only own Own this and this others this others this others this others Online 86% 92% 91% 90% 95% 92% 89% 93% Word of mouth 51% 47% 47% 45% 46% 46% 45% 45% Family/Friends 50% 57% 46% 55% 59% 61% 38% 52% TV 16% 16% 26% 21% 16% 19% 28% 20% Magazine article 24% 27% 22% 27% 24% 29% 31% 31% Retailers 22% 28% 29% 33% 40% 28% 26% 25% Newspaper article 9% 10% 15% 12% 11% 11% 17% 17% Q: Now we would like to know which, if any, of the following sources you use to research which video games to buy. Looking at the list below, please rank the three sources that you use most often. Base: All (n=937) 27
  • 28. Purchasing Patterns A third of gamers download games, but physical copies prevail 12% of males download video games online compared to 5% of females Amongst those who game on the following consoles at least once a week PC/ Laptop Xbox 360/Kinect PlayStation 3/Move Nintendo Wii Purchase physical copies of video 52% 59% 56% 58% games from an online retailer Purchase physical copies of video 30% 33% 34% 34% games from a high street retailer Download video 16% 6% 8% 6% games online Q: From which, if any, of the following places do you buy video games? Base: All (n=937) And which of the following do you do most frequently? Those who buy games in more than one place (n=630) 28
  • 29. Purchasing Habits – Online Venues Almost 3 in 4 buy games from Amazon 82% of gamers who game on a Nintendo Wii at least once a week buy from Amazon.com compared to 74% of those who play on a PC/Laptop at least once a week Q: Which, if any, of the following online retailers do you purchase video games from? Base: Those who purchase games from online retailers (n=784) 29
  • 30. Purchasing Habits – High Street Retailers Game is the most popular high street retailer Males 12%; Females 17% Males 8%; Females 4% Males 4%; Females 1% 37% of gamers who game on a Nintendo Wii at least once a week, buy video games at Tesco compared to 25% of gamers who game on a PlayStation at least once a week Q: Which, if any, of the following high street retailers do you purchase video games from? Base: Those who purchase from high street retailers (n=675) 30
  • 31. Frequent Buyers Those who pre-order games (86%) and who are often first amongst their friends to buy games (86%) are more likely to rely heavily on the internet than the total sample Of those who are the first amongst their friends to buy new games, 74% notice online adverts compared to just over half (54%) of all gamers Q. How strongly do you agree or disagree with each of the following statements? Base: All (n = 937) Filtered by frequent buyers: ‘I am always amongst the first to buy a new games in my group of friends’ Base: All who agreed with this statement (n = 227) AND ‘I often pre-order games’ Base: All who agreed with this statement 31 (n = 259
  • 32. 6 Summary
  • 33. The Gaming Audience  Of the gamers we spoke to, there is a slight male skew – 60% are male compared to 40% females. They are also most likely to be over 25, in full-time work or education (school or college)  PC/Laptop is the highest incidence gaming device owned – 67% of those interviewed played games on a PC/Laptop. 26% of PC gamers play daily – the highest of all devices, the average time spent playing games on PC is 102 minutes. Just over half (52%) of all PC gamers also own a Nintendo Wii. Amongst weekly PC gamers, role playing games (17%) are the favourite type of game.  Nintendo Wii is the next most commonly owned gaming device, with 54% of gamers interviewed owning one. This is higher amongst females (69%) compared to males (44%). Those who own a Wii play games least frequently compared to other gaming devices and gamers spent the least amount of time playing on the Wii (70 minutes on average) compared to the other devices. Amongst weekly Wii gamers, dance games (18%) are the favourite type of game.  38% of gamers interviewed own an Xbox360 – this rises to 42% amongst males and falls to 32% amongst females. Of all the devices the Xbox360 is played for the longest (113 minutes on average) and just under 1 in 5 (17%) play on a daily basis. Amongst weekly Xbox360 gamers, first person shooter games (25%) are the favourite type of game.  34% of gamers interviewed own a PS3, amongst Males this rises to 40% and amongst females this falls to 26% - the lowest of the major devices owned amongst females. Playing frequency on PS3 is quite similar to that of Xbox360. 20% play on a daily basis and the average amount of time spent playing per session is 109 minutes.  Amongst female gamers, puzzle games are the most popular, whilst amongst male gamers, first person shooter games are most popular 33 | 8
  • 34. Research and Purchase Patterns  The biggest source of awareness for new game releases is online (80%), which is significantly higher than the other sources of awareness. Those who are the first among their friends to buy new games and those who often pre-order games are even more likely to hear about new releases online (91%, 90% respectively). The next biggest sources of awareness is Word of mouth (49%) and Family/Friends (48%).  Amongst those who hear about new game releases online, games websites (58%) are the most prominent sources, followed by retailer websites (40%) and social networking sites (31%). Males (64%) are more likely to visit games websites compared to females 46%), while females (37%) are more likely to find out about new releases from social networking sites compared to males (27%). Those who are the first among their friends to buy new games and those who often pre-order games are even more likely to hear about new releases on game websites (73%, 71% respectively), and on game manufacturers websites (36%, 35%, cf. 25% of the total).  In addition to being the main source of awareness for new game releases, online is also the main source that gamers use to find out more in-depth information about games. 91% of the gamers interviewed put online in their top 3 sources for game research. Family/Friends (55%) and word of mouth (46%) were the next sources.  Online is also the dominant purchase channel. 77% of gamers purchase physical copies from online retailers, compared to 72% who buy physical copies from high street retailers. However, the dominance of online is more apparent when considering that 56% said that buying physical copies online is their most common way to purchase games, compared to only 32% who do so from high street retailers. The dominance of online is even stronger for those who are the first among their friends to buy new games and those who often pre-order games (84% and 86% respectively purchase physical copies online).  Amazon (73%) is the most popular site for purchasing online, followed by Play.com (53%) and then Game.co.uk (36%).  The importance of the internet in game research and purchase is backed up by almost 3 in 4 gamers agree that they heavily rely on the internet to find out about new games (73%), research and buy them – a figure which rises to 86% of and 86% those who are the first among their friends to buy new games and those who often pre-order games. Furthermore, more than 1 in 2 gamers (54%) say they often notice online adverts for video games, rising to 74% and 67% respectively among those who are the first among their friends to buy new games and those who often pre-order games). 34 | 8
  • 35. 7 Appendix
  • 36. Gamer Profiles – Heavy Gamers 24% of gamers agree that they are often first amongst their friends to buy new games  The most commonly owned console amongst those who are the first to buy games amongst their friends is a PC/Laptop (69%), followed by a PlayStation 3/Move (52%)  The favourite game genre amongst this group is first person shooter (23%)  72% hear about new game releases online, with 73% getting information from game websites and 43% from gaming forums  The internet also dominates as the most commonly-used source of information (91%)  86% also state that they rely heavily on the internet to hear about, research and buy new games, with nearly 3 in 4 stating they notice online adverts (74%)  Physical copies of video games prevail, with 2 in 3 buying video games from online retailers (59%) and 1 in 3 buying video games from high-street retailers (30%)  Amazon.com (72%) and Play.com (61%) are the most popular online retailers, with 69% buying video games from Game and 44% buying video games from HMV 36
  • 37. Gamer Profiles – Heavy Gamers 28% of gamers agree that they ‘often pre-order games’  Those who often pre-order games are also mostly PC/Laptop owners (67%) but are next most likely to own an Xbox 360/Kinect (50%)  20% claim that their favourite games to play are first person shooter games  90% hear about new game releases online, mostly via gaming websites (71%) and retailer websites (45%)  Online dominates as a source of research, with 84% researching new releases online  86% state that they rely heavily on the internet to hear about, research and buy new games, with over 2 in 3 (67%) stating that they notice online adverts  Online dominates as the main purchase method with 63% purchasing video games from online retailers and 26% from a high-street retailer  The most popular online retailers that gamers buy video games from are Amazon.com (73%) and Play.com (59%)  Of high-street retailers, Game is most popular (74%), followed by HMV (39%) 37