This document provides an overview of cultural dimensions, communication, management practices, and social issues in Germany. It discusses Germany's cultural scores on dimensions like individualism vs collectivism and power distance. Key points of German communication etiquette are outlined, such as the importance of handshakes and maintaining personal space. The document also examines negotiating with Germans, leading and motivating employees in Germany, common problems faced by expatriates, and managing social/ethical issues around topics like development, tradition, and interest.
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Germany's Cross Cultural Management
1. A d n a n A b d u l l a h
( 1 2 8 5 6 )
A y m a n S h a h z a d
( 1 2 9 4 7 )
R a m e e z Z a f a r
( 1 2 2 7 3 )
M
2. CONTENTS
Introduction
Cultural Dimensions
Communication Across Culture
Leading & Motivating
Expatriates in Germany
Managing Social and Ethical Issues
in Germany
Conclusion
3. Germany, officially Federal
Republic of Germany, is located
in Western and Central Europe
One of Europe's largest nations
It comprises 16 states and its
capital is Berlin, the largest city
in the country
Is a leader in many
technological advances
INTRODUCTION
4. Germany fought two world
wars
Following the defeat of
Nazi Germany in World
War II, the nation was
divided by the countries
that had defeated it.
United States, France,
Great Britain,
and the Soviet Union
West Germany & East
Germany
5. Both Germanys
recovered from the
damage of the war with
impressive speed.
However, progress was
faster in the West than
in the East
1961, the East Germans
put up the Berlin Wall
The two German nations
were reunited on
October 3, 1990
7. Trompenaa
r’s
Dimensions
CULTURAL DIMENSIONS OF
GERMANY
Universalism Versus
Particularism: Very high
universalism attitude
Affectivity / Neutrality:
Neutral cultures
Specific / diffuse:
A diffuse culture
Achievement Vs Ascription:
Achievement oriented culture
8. GLOBE
Study
CULTURAL DIMENSIONS OF
GERMANY
Assertiveness: Highly Assertive
Future orientation: Low future orientation
Performance orientation: High on performance
orientation
eg: BMW, MERCEDES, and PORCHE
Humane orientation: Germany score low on
this dimension
9. Proper
Greetings
Handshake
Verbal greeting is Guten
Tag (Good day). Some
may use a simple Hallo
(Hello). Southern Germans
may use Grüß Gott
(“Greetings,” or literally,
“Greet God”).
Auf Wiedersehen,
"goodbye," when leaving
COMMUNICATION CROSS
CULTURALLY
10. Touching
Behavior
Guard their personal
space
Closer than an arm's
distance apart is usually
considered an
infringement on
personal space.
Generally do not touch
when speaking
Between friends and
family, hand holding,
walking arm in arm and
COMMUNICATION CROSS
CULTURALLY
11. Chewing gum in public
Jaywalking
Never shout the Nazi
salute
Pointing the index
finger to one's own
COMMUNICATION CROSS
CULTURALLY
Taboos
12. You may be invited for
business occasions in a
more casual setting
“Guten Appetit” (Enjoy your
meal!). before starting.
Before drinking you often
say “Prost”
Danke ebenfalls, which
COMMUNICATION CROSS
CULTURALLY
Entertainme
nt
13. Leading
Very Hierarchical
Show strong, clear
leadership
Responsibility assigned by
the manager to the member
Dignity of the position
Loyalty, is held in high
esteem in Germany. It takes
MANAGEMENT IN GERMANY &
ISSUES
14. Motivation Workers don’t need the
same motivational style
of management
Job Security
Being Firm and Straight
forward
Positive feedback,
Appreciation for
contributions and ideas
MANAGEMENT IN GERMANY &
ISSUES
15. DIRECT
communication
Arrive
Well-informed
and expect
same from you
Business
communication
behavior are very
agenda-based
Tend to be
intensely
analytical
thinkers
Traditionally
cautious of new
ideas and
concepts
Will not make
concessions
easily
NEGOTIATING WITH GERMANS
16. There are around 231,000 expats in
Germany whose native language is English.
This includes expatriates from,
American: 97,864
British: 96,245
Canadian: 12,929
Irish: 10,040
Australian: 8,164
South African: 5,084
New Zealander: (estimate circa 2,000)
EXPATRIATES IN GERMANY
17. Hindu’s in
Germany
According to the
government statistics
agency, in 2003 there
were an estimated
97,190 Hindus in
Germany
About 42,000–45,000
are Sri Lankan Tamils
35,000–40,000 are
Indian;
7,500+ are Whites and
EXPATRIATES IN GERMANY
18. Muslims in
Germany
EXPATRIATES IN GERMANY
Islam is the largest minority
religion in the country. this
includes expatriates from,
Turkish origin (63.2%)
Pakistan
former Yugoslavia
Arab countries
Iran
Afghanistan
19. Learning the local language
Adapting to the local culture
Learn about German values and
norms in the light of
history with a broad contextual
understanding of behaviors and
mannerisms.
Channel information in formalized
structures
Using directness in
communication
PROBLEMS FACED BY EXPATS
21. Conflict of
Tradition Globalization
Moving ahead with world
They believe that finding
a mutual & completely
satisfactory solution is
good for the betterment
of Society
MANAGING SOCIAL AND ETHICAL
ISSUES
22. Conflict of
Interest
Lacks a sufficient legal
framework
Restrictions imposed by
the German constitution
MANAGING SOCIAL AND ETHICAL
ISSUES
23. CONCLUSION
Similar to the American way
of living.
Relationships vary
considerably among people
of different areas
Children are taught to be
polite from a very young age