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A d n a n A b d u l l a h
( 1 2 8 5 6 )
A y m a n S h a h z a d
( 1 2 9 4 7 )
R a m e e z Z a f a r
( 1 2 2 7 3 )
M
CONTENTS
 Introduction
 Cultural Dimensions
 Communication Across Culture
 Leading & Motivating
 Expatriates in Germany
 Managing Social and Ethical Issues
in Germany
 Conclusion
 Germany, officially Federal
Republic of Germany, is located
in Western and Central Europe
 One of Europe's largest nations
 It comprises 16 states and its
capital is Berlin, the largest city
in the country
 Is a leader in many
technological advances
INTRODUCTION
 Germany fought two world
wars
 Following the defeat of
Nazi Germany in World
War II, the nation was
divided by the countries
that had defeated it.
 United States, France,
Great Britain,
and the Soviet Union
 West Germany & East
Germany
 Both Germanys
recovered from the
damage of the war with
impressive speed.
However, progress was
faster in the West than
in the East
 1961, the East Germans
put up the Berlin Wall
 The two German nations
were reunited on
October 3, 1990
Hofstede’s
Study
CULTURAL DIMENSIONS OF
GERMANY
Trompenaa
r’s
Dimensions
CULTURAL DIMENSIONS OF
GERMANY
 Universalism Versus
Particularism: Very high
universalism attitude
 Affectivity / Neutrality:
Neutral cultures
 Specific / diffuse:
A diffuse culture
 Achievement Vs Ascription:
Achievement oriented culture
GLOBE
Study
CULTURAL DIMENSIONS OF
GERMANY
 Assertiveness: Highly Assertive
 Future orientation: Low future orientation
 Performance orientation: High on performance
orientation
eg: BMW, MERCEDES, and PORCHE
 Humane orientation: Germany score low on
this dimension
Proper
Greetings
 Handshake
 Verbal greeting is Guten
Tag (Good day). Some
may use a simple Hallo
(Hello). Southern Germans
may use Grüß Gott
(“Greetings,” or literally,
“Greet God”).
 Auf Wiedersehen,
"goodbye," when leaving
COMMUNICATION CROSS
CULTURALLY
Touching
Behavior
 Guard their personal
space
 Closer than an arm's
distance apart is usually
considered an
infringement on
personal space.
 Generally do not touch
when speaking
 Between friends and
family, hand holding,
walking arm in arm and
COMMUNICATION CROSS
CULTURALLY
 Chewing gum in public
 Jaywalking
 Never shout the Nazi
salute
 Pointing the index
finger to one's own
COMMUNICATION CROSS
CULTURALLY
Taboos
 You may be invited for
business occasions in a
more casual setting
 “Guten Appetit” (Enjoy your
meal!). before starting.
Before drinking you often
say “Prost”
 Danke ebenfalls, which
COMMUNICATION CROSS
CULTURALLY
Entertainme
nt
Leading
 Very Hierarchical
 Show strong, clear
leadership
 Responsibility assigned by
the manager to the member
 Dignity of the position
 Loyalty, is held in high
esteem in Germany. It takes
MANAGEMENT IN GERMANY &
ISSUES
Motivation  Workers don’t need the
same motivational style
of management
 Job Security
 Being Firm and Straight
forward
 Positive feedback,
Appreciation for
contributions and ideas
MANAGEMENT IN GERMANY &
ISSUES
DIRECT
communication
Arrive
Well-informed
and expect
same from you
Business
communication
behavior are very
agenda-based
Tend to be
intensely
analytical
thinkers
Traditionally
cautious of new
ideas and
concepts
Will not make
concessions
easily
NEGOTIATING WITH GERMANS
There are around 231,000 expats in
Germany whose native language is English.
This includes expatriates from,
 American: 97,864
 British: 96,245
 Canadian: 12,929
 Irish: 10,040
 Australian: 8,164
 South African: 5,084
 New Zealander: (estimate circa 2,000)
EXPATRIATES IN GERMANY
Hindu’s in
Germany
 According to the
government statistics
agency, in 2003 there
were an estimated
97,190 Hindus in
Germany
 About 42,000–45,000
are Sri Lankan Tamils
 35,000–40,000 are
Indian;
 7,500+ are Whites and
EXPATRIATES IN GERMANY
Muslims in
Germany
EXPATRIATES IN GERMANY
Islam is the largest minority
religion in the country. this
includes expatriates from,
 Turkish origin (63.2%)
 Pakistan
 former Yugoslavia
 Arab countries
 Iran
 Afghanistan
 Learning the local language
 Adapting to the local culture
 Learn about German values and
norms in the light of
history with a broad contextual
understanding of behaviors and
mannerisms.
 Channel information in formalized
structures
 Using directness in
communication
PROBLEMS FACED BY EXPATS
Conflict of
Developme
nt
 Focus on mediating in
armed conflicts
MANAGING SOCIAL AND ETHICAL
ISSUES
Conflict of
Tradition  Globalization
 Moving ahead with world
 They believe that finding
a mutual & completely
satisfactory solution is
good for the betterment
of Society
MANAGING SOCIAL AND ETHICAL
ISSUES
Conflict of
Interest
 Lacks a sufficient legal
framework
 Restrictions imposed by
the German constitution
MANAGING SOCIAL AND ETHICAL
ISSUES
CONCLUSION
Similar to the American way
of living.
Relationships vary
considerably among people
of different areas
Children are taught to be
polite from a very young age
Dankeschön
Schönen Dank
Thank You

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Germany's Cross Cultural Management

  • 1. A d n a n A b d u l l a h ( 1 2 8 5 6 ) A y m a n S h a h z a d ( 1 2 9 4 7 ) R a m e e z Z a f a r ( 1 2 2 7 3 ) M
  • 2. CONTENTS  Introduction  Cultural Dimensions  Communication Across Culture  Leading & Motivating  Expatriates in Germany  Managing Social and Ethical Issues in Germany  Conclusion
  • 3.  Germany, officially Federal Republic of Germany, is located in Western and Central Europe  One of Europe's largest nations  It comprises 16 states and its capital is Berlin, the largest city in the country  Is a leader in many technological advances INTRODUCTION
  • 4.  Germany fought two world wars  Following the defeat of Nazi Germany in World War II, the nation was divided by the countries that had defeated it.  United States, France, Great Britain, and the Soviet Union  West Germany & East Germany
  • 5.  Both Germanys recovered from the damage of the war with impressive speed. However, progress was faster in the West than in the East  1961, the East Germans put up the Berlin Wall  The two German nations were reunited on October 3, 1990
  • 7. Trompenaa r’s Dimensions CULTURAL DIMENSIONS OF GERMANY  Universalism Versus Particularism: Very high universalism attitude  Affectivity / Neutrality: Neutral cultures  Specific / diffuse: A diffuse culture  Achievement Vs Ascription: Achievement oriented culture
  • 8. GLOBE Study CULTURAL DIMENSIONS OF GERMANY  Assertiveness: Highly Assertive  Future orientation: Low future orientation  Performance orientation: High on performance orientation eg: BMW, MERCEDES, and PORCHE  Humane orientation: Germany score low on this dimension
  • 9. Proper Greetings  Handshake  Verbal greeting is Guten Tag (Good day). Some may use a simple Hallo (Hello). Southern Germans may use Grüß Gott (“Greetings,” or literally, “Greet God”).  Auf Wiedersehen, "goodbye," when leaving COMMUNICATION CROSS CULTURALLY
  • 10. Touching Behavior  Guard their personal space  Closer than an arm's distance apart is usually considered an infringement on personal space.  Generally do not touch when speaking  Between friends and family, hand holding, walking arm in arm and COMMUNICATION CROSS CULTURALLY
  • 11.  Chewing gum in public  Jaywalking  Never shout the Nazi salute  Pointing the index finger to one's own COMMUNICATION CROSS CULTURALLY Taboos
  • 12.  You may be invited for business occasions in a more casual setting  “Guten Appetit” (Enjoy your meal!). before starting. Before drinking you often say “Prost”  Danke ebenfalls, which COMMUNICATION CROSS CULTURALLY Entertainme nt
  • 13. Leading  Very Hierarchical  Show strong, clear leadership  Responsibility assigned by the manager to the member  Dignity of the position  Loyalty, is held in high esteem in Germany. It takes MANAGEMENT IN GERMANY & ISSUES
  • 14. Motivation  Workers don’t need the same motivational style of management  Job Security  Being Firm and Straight forward  Positive feedback, Appreciation for contributions and ideas MANAGEMENT IN GERMANY & ISSUES
  • 15. DIRECT communication Arrive Well-informed and expect same from you Business communication behavior are very agenda-based Tend to be intensely analytical thinkers Traditionally cautious of new ideas and concepts Will not make concessions easily NEGOTIATING WITH GERMANS
  • 16. There are around 231,000 expats in Germany whose native language is English. This includes expatriates from,  American: 97,864  British: 96,245  Canadian: 12,929  Irish: 10,040  Australian: 8,164  South African: 5,084  New Zealander: (estimate circa 2,000) EXPATRIATES IN GERMANY
  • 17. Hindu’s in Germany  According to the government statistics agency, in 2003 there were an estimated 97,190 Hindus in Germany  About 42,000–45,000 are Sri Lankan Tamils  35,000–40,000 are Indian;  7,500+ are Whites and EXPATRIATES IN GERMANY
  • 18. Muslims in Germany EXPATRIATES IN GERMANY Islam is the largest minority religion in the country. this includes expatriates from,  Turkish origin (63.2%)  Pakistan  former Yugoslavia  Arab countries  Iran  Afghanistan
  • 19.  Learning the local language  Adapting to the local culture  Learn about German values and norms in the light of history with a broad contextual understanding of behaviors and mannerisms.  Channel information in formalized structures  Using directness in communication PROBLEMS FACED BY EXPATS
  • 20. Conflict of Developme nt  Focus on mediating in armed conflicts MANAGING SOCIAL AND ETHICAL ISSUES
  • 21. Conflict of Tradition  Globalization  Moving ahead with world  They believe that finding a mutual & completely satisfactory solution is good for the betterment of Society MANAGING SOCIAL AND ETHICAL ISSUES
  • 22. Conflict of Interest  Lacks a sufficient legal framework  Restrictions imposed by the German constitution MANAGING SOCIAL AND ETHICAL ISSUES
  • 23. CONCLUSION Similar to the American way of living. Relationships vary considerably among people of different areas Children are taught to be polite from a very young age