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Preserving and Sharing:
 Bridging the Gap Between
ILL and Special Collections
   Anna Dulin and Ellen Makaravage
      Z. Smith Reynolds Library




ILLIAD INTERNATIONAL CONFERENCE| MARCH 23, 2012
Wake Forest Overview



• History
   –   1834: Founded in
       Wake County, NC
   –   1956: Relocated to
       Winston-Salem, NC
   –   Private, liberal arts
       institution
   –   Rich Southern
       Baptist tradition



                                     http://newstudents.wfu.edu/files/2011/05/WaitChapel11.jpg
Wake Forest Overview



• Student Population
   –   Undergraduate
   –   Graduate
• Colleges
• Degree Programs
• Motto




                       http://images.businessweek.com/ss/07/schooltours/BSWakeForestUGSS/source/5.htm
Z. Smith Reynolds Library




        http://www.flickr.com/photos/wfunews/4950721785/sizes/m/in/photostream/
Z. Smith Reynolds Library




• People
   –   Staff
       •   26 Librarians
       •   26 Staff
       •   2 P/T Staff
   –   200+ student
       assistants




                                      http://www.flickr.com/photos/zsrlibrary/5237893732/
Z. Smith Reynolds Library



• Collection
   –   1.7+ million
       volumes
   –   Print Journals:
       4,500+
   –   Electronic journals:
       50,000+
   –   Database
       Subscriptions: 180+



                                        http://parents.wfu.edu/files/2011/11/zsr-offsite-storage.jpg
ZSR Interlibrary Loan




• About Us         • Statistics (2011)
   –   Staff          –    Borrowing: 7,659
   –   Students       –    Lending: 9,145
   –   Consortia
ZSR Special Collections
ZSR Special Collections


 North Carolina
Baptist Historical
   Collection

–   NC Baptist
    Repository
–   Biblical
    Reporter
–   16, 000+ items
–   1,000+
    biographical
    folders
ZSR Special Collections


    Wake Forest
     University
     Archives

–    WFU Presidents’
     papers
–    Department, organi
     zation & committee
     records
–    WFU publications
–    Biographies &
     news files
ZSR Special Collections



    Rare Books
    Collection

–   American, Irish &
    British authors
–   18th – 21st century
–   NC & regional
    emphasis
–   Book arts
ZSR Special Collections



    Manuscripts
     Collection

–    Primary source
     material
–    500+ collections
–    WFU connection
     or relevance
History of Interlibrary Loan
   & Special Collections
     Communications
Receive/Conditional Request




         http://www.flickr.com/photos/nihonbunka/47716663/sizes/m/in/photostream/
Copy Pull Slip




http://www.flickr.com/photos/wwworks/6305470569/sizes/m/in/photostream/
Deliver Request to Special Collections
Find Item




http://www.flickr.com/photos/28705377@N04/4142872268/sizes/m/in/photostream/
Wait to decide if item can be copied




           http://www.flickr.com/photos/archeon/2941655917/sizes/m/in/photostream/
Wait for item to be copied




     http://www.flickr.com/photos/rvoegtli/4647649703/sizes/m/in/photostream/
Deliver copy




http://www.flickr.com/photos/jasleen_kaur/4990832696/sizes/m/in/photostream/
Missions



Interlibrary Loan   Special Collections
• Share             • Preserve




                     http://www.flickr.com/photos/icesabre/2220618699/sizes/m/in/photostream/
Solving the Problem
The First Solution
The Current Solution



• Identified workflow
  problems
• Established
  effective
  communication
• Wanted to:
   –   Integrate ILLiad
   –   Incorporate private
       request form
• Created an Addon
Get It!
Find It!
Import It!
Request It!
Request It!
Request It!
Send It!
Route It!
Monitor It!
Behind the Scenes



• Addon plugin emails Special Collections & Archives
• Addon plugin feeds request into LibStats and User-
  Initiated Scan queue
• SCA staff view UIS queue
    – Pull material
    – Assess condition
• Scan materials
• Save materials and alert ILL staff
• Retrieve and deliver
Assessment



Pros                Cons
• Efficient         • Don’t see our SCA
• Timely feedback     friends as often
• Green             • Need more information
• Tracking            from borrowing
                      libraries
• ROI for Special
  Collections       • Cloud storage
                       –   Manual notification
                       –   Inconvenient retrieval
Future Solution



• Discovery Tools Addon
    – Vufind
    – Finding Aids
    – D-Space
• Communication with Special Collections
    – Practice active listening
    – Understand each process/workflow
Questions?



• ILL or Special
  Collections?
• Aeon?
• Unique collections?
• Unique challenges?
• Communication
  challenges?
• Communication
  procedures?

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