Airtel Global Capability Presentation.

1. Bharti Airtel
Global Data Services
Aditya Bhalla
Manager-Global Wholesale Data
aditya.bhalla@in.airtel.com
y @
M:+919810401577

2. By 2015 airtel will be the
most loved brand,
enriching the lives of
millions

3. The Company Bharti airtel
Company…Bharti
No. of circles (India) Today Countries
1 5 15 22 19
1996 2001 2003 2004 2010
Fully integrated telecom player offering end to end solutions and entering
y g p y g g
new geographies

4. Growth Trajectory Reflected
in the Numbers
1996 2011
Single Circle Operator Company Profile Largest integrated
private telecom operator
< 25k Customers ~ 221 mn
~ USD 17 mn Revenue ~ USD 13 bn
~ USD 2.5 mn EBITDA ~ USD 4 bn
~ USD 1.4 mn Cash Profit ~ USD 4 bn
~ USD 16 mn Market Capitalization ~ USD 30 bn
Continuing on our journey of Value Creation
Note: 1) 2011 financials are as per FY 2011 results. 2) Exchange rate: Financials as of 31stMar 11 : Rs 44.65

5. Financials & Positioning
Key financial metrics Positioning in the world & in India
g
FY 11 (in Mn) 3rd LARGEST wireless operator in the world
Customers 220.9 LARGEST private INTEGRATED telecom
company in India
Revenue $ 13,319
5th LARGEST INTEGRATED telecom operator
EBITDA $ 4 472
4,472
in the world
Cash Profit $ 3,983
LARGEST operator in NLD, ILD and VSAT
Net Income $ 1 354
1,354 business
EBITDA Margin (%) 34.6 LARGEST TELECOM company listed on
Indian Stock Exchanges
ROCE (%) 10.8
10 8
Note: FY11 numbers are as per IFRS as per March11 quarterly report. Exchange rate for Re to $ conversion: 44.65. (1) 3rd largest wireless
operator in the world refers to in-country (single country) operator based on the number of subscribers.

6. Some Recent Recognitions
2010 M k t L d hi Award for
Market Leadership A df
Wholesale Data Services & The Infotech 100 list
Large Enterprise Telecom Services Best Global Wholesale Carrier 2009
“Best Carrier India
Award” 2009 Best Enterprise
B tE t i
& Connectivity provider
“Ovum Best Telco 2009
Transformation award”
2008 Market Leadership Award for Wireless Service Provider of the Year 2009
Wholesale Data Services & Market Leadership Award for
Large Enterprise Telecom Services Wholesale Data Services
Best Project Management Best Enterprise Connectivity
Award for eGram project provider 2010

7. The World of airtel
US
africa
Kenya Burkina Faso asia
Ghana Gabon India
Sierra Leone Chad Bangladesh
Tanzania Congo B Sri Lanka
Zambia Madagascar Hong Kong
Uganda Seychelles Singapore
Malawi Nigeria Thailand
DRC Africa HQ Malaysia
Niger
g
europe

8. airtel Integrated Telco -
advantage
End-to-end comprehensive communications portfolio offers you world-class
infrastructure
Complete integration of services with existing infrastructure
Expertise in network design, deployment, delivery and management
Global alliances with some of the most respected companies: IBM, Cisco,
RIM, etc.
Vertical domain knowledge: Rich experience & expertise in multiple
technologies and platform
World class customer care & delivery: Ability to meet predefined SLA
Geographical presence & global network offering global coverage
Our people are our best resources: Finest industry experts with in depth
in-depth
domain knowledge
Using Six Sigma and 5S methodology: Proven system and processes
We have offices at all key locations across the globe

9. Certifications and Quality
Practices
ISO 27001 certified NOC
Operations
TL 9000 certified NOC
TL 9000 certified Network Planning
& Designing
Using six Sigma and 5S
methodology
Highest ICE (Process compliance)
score across airtel
Highest ESAT(Employee
Satisfaction) score across airtel

10. Global
Business
Complete
Suite

11. Global Business Complete Suite
With state-of-the-art Global Satellite International gateway infrastructure, coupled
with International & National terrestrial network with latest technology, we offer a
ith I t ti l N ti lt ti l t k ith l t t t h l ff
range of services and solutions to meet your demands.
Global Business Global Transmission
Global MPLS Global IP Global Voice
Solution Services
• Satcom Solution • Submarine • Fully Managed • Global Transit • Voice termination
• Media Services Capacity Services • Regional Transit, (Wholesale,
• Global • Global Leased • Flexi Connect AS Transit India)
Transformation Circuits • Carrier MPLS • Managed Internet • Global Hubbing
Services • Ethernet • 95th Percentile • International Toll
• Backhaul Free Services
(ITFS)
• Home Country
Direct
• Premium routes
with guaranteed
CLI
• International
Signalling Service

12. Our International POPs
Canada
Russia
Netherlands
London
Los Angeles Dallas Germany
New York
Paris
Italy China Tokyo
Chicago India Japan
Hong Kong
Thailand
Dubai
Vietnam
Philippines
Combodia
Ghana Sri Lanka Malaysia
Nigeria Singapore
Indonesia
Kenya Singapore (GS)
Existing PoPs Upcoming PoPs
iMPLS iMPLS Sou ca
South Africa
Austrailia
IPL IPL
IP IP

13. Our Global Network Footprint

14. Global Reach
ed
OP
es
ographies Covere
PO
Cable
7 owned sub sea cables
d b bl 10 Intl. POP`s US | UK
SMW-4 | i2i | AAG
IMEWE | Eassy| EIG | UNITY • LA
France & EU
• NY
Capacity on Middle East
• HK
APCN2 I C2C I JUS I CUCN
TEN I Seacom I TEAMS I • Paris
Glo1 Singapore | Japan | HK |
Main One I Hibernia Atlantic • Sri Lanka Malaysia | Thailand
Geo
Apollo I TAT 14
• Thailand
Sri Lanka | Bangladesh |
Terrestrial link from • Malaysia Bhutan |Nepal | China
India to
• Singapore
China
Chi African continent
Af i ti t
Nepal • London
Bhutan
• Japan
Pakistan

15. Diverse & Smart | Choice of 3 Paths on Every Route
y
India – ME –
SMW4 , IMW, EIG, TEN
EU
Atlantic Apollo, Hibernia, TAT14
India
I di -
I2i, i2i backup, SMW4
Singapore
Singapore -
Japan
J AAG, APCN2,
AAG APCN2 C2C
Japan - US Unity, JUS, CUCN
East Africa Eassy, Seacom, TEAMS
West Africa Glo1, MainOne, WACS (p)

16. Global Transmission Services
Global Transmission Specialized India IPL Global Ethernet
Services Services Services
• from E1 to Waves • 134,000 route • EoSDH
Kilometers of
• Cable & Route Fiber • EPL, EVPL (MEF
, (
Diversity Aligned)
• 1500 SDH PoPs
• IRU,& Leased • Standard &
Offerings • 94 cities local Managed
access Ethernet
• Half circuit & Full • 8 global exit
circuit offering routes
• Protected &
unprotected
offering.
• Interconnects
with all major
global players

17. Global Transmission Services: Fresh & Flexible
Comprehensive New
C End-End GGlobal
Network & Latest Coverage in over 50
Submarine Assets Countries
Capacity Range:
Diversity on Every Leg; - E1 to 10G
Abundant Capacity - SDH & Ethernet
- Short Term to IRU

18. Deeper not just wider
Ownership
• Diverse Backhaul
I2i, SMW4,
networks – Singapore , IMEWE, EIG,
AAG, Unity,
G, U y,
Europe, HK, US, Japan SJC, Eassy
• POPs across regions, 17
global POPs by year end
• Multi Service Platform – Terrestrial
Transmission, MPLS, IP, India Network, airtel Partnerships
China, Nepal,
Pakistan,
Global AJC, RNAL,
Ethernet Bhutan, India Network TEAMS, PIPE
Transit
• Next G
N t Generation fully
ti f ll
redundant Equipment
Assets
ssets
TAT14,
Hibernia,
Apollo,
APCN2, EAC,
TEN

19. MPLS Network
Kuala Lumpur
Pune
Bangkok Tier 2 Surat
Manila
Ludhiana
Tokyo Tier PoPs
Ti 3 P P
HK Jaipur
Colombo Mum
Bhopal
Taipei LA AHM
Chandigarh
NNI Sydney
Frankfurt
F kf t Lucknow
L k
NY
Rome
DEL Ranchi
Amsterdam
PAR
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Moscow Kolkatta
Mexico City HYD Hubli
NNI São Paulo
LON
Vizag
Toronto Vijaywada
SIN CHE
Johannesburg Tier 3 PoPs
Trivandrum
BLR
Cairo
Ernakulam
Dallas
Raipur
Under deployment
Chicago
Dubai
Tier 2 Nagpur
Planned 2010
Operational Tier 2 PoPs 130 Operational PoPs
Operational Core PoPs

20. Quality Practices
• ISO 9001:2000 Certified Company
• ISO 27001 Certified NOC Operations
• TL 9000 C tifi d NOC
Certified
• TL 9000 Certified Network Planning &
Designing in Aug’08
• Using 6 Sigma and 5S methodology
• Highest ICE (Process compliance)
score across in Airtel
• Highest ESAT (Employee Satisfaction)
score across Airtel for last two years
(Q12 score more than 90 percentile).
5S 6σ

21. Bharti Airtel Ltd…International Projects
A Leading Telecom & Media Service Provider in India
We Implement and Manage Communications Network Online
Network,
Business, Media Solutions and connectivity solutions for
Enterprises, Media Companies and Telecom Service Providers

22. Building & Managing Telco Networks
Nepal Telecom MTC Vodafone Bahrain MS Telecom Angola
Spice Nepal Saudi Inteltec Saudi Chinguitel Mauritania
Dialog Srilanka Sudatel Sudan Telecom Seychelles
Srilanka Telecom DU Moroctel, Morocco
Applifone Cambodia
A lif C b di STC Sotelma , Mali
S t l M li
Nepal Satellite Telecom Streamlink, Kuwait Africell, Burundi
MiR Telecom Lacell,
Lacell Burundi
BanglaTrac Lifecell, Madgascar
32 Countries , 100+ Projects

23. Building Media Solutions
Jamuna TV Agape Associate Sagarmata TV
R TV Eureka TV Mauritius Broadcasting
Corporation
C ti
Masranaga TV
Somoy TV
Mohana TV
M h
3 Countries , 10+ Projects

24. International Project Offerings
Satcom Solutions Media Services
• Turnkey Solutions • Media Distribution
Services
• Professional
Services • Media Integration
Services
•Global Connect
Services • Media Management
Services
Managed Network Services
• NOC Optimization Services
• NOC Transformation Services
• Integration Services

25. Satcom Solutions
Carrier and Enterprise Networks
Turnkey Services Professional Services Global Connectivity
• Consultancy
• Design • VSAT NOC Outsourcing • Satellite IPLC
• Supply • VSAT Network Auditing • Internet Services
• I t ll ti and
Installation d • Consultancy • Voice Termination
Commissioning • Unified NMS • Satellite Bandwidth
• Operation and • Global Connectivity
Maintenance
•Tele education &
Medicine
Project Management
System Integration

26. Carrier Networks
Turnkey Services for building
satellite networks GSM
networks,
connectivity's, Voice and Internet
backhauls.
Global Connect Services
Voice and Internet backhauls.
Professional Services for
operating and maintaining the
i d i i i h
satellite networks, GSM
connectivity's, Voice and Internet
backhauls.
26

27. Solutions &
Case Studies

28. Case Studies – Satellite NOC
Saudi Inteltec (Saudi Arabia)
• Services offered
• Consultancy Services
• Program Management
• Network Support Services
• Duration – 5 years
• Achievements
• S Successful submission of d i d
f l b i i f design documents
t
• License obtained
• Hub installed with 3500 remotes
• Operations running with 25 member team

29. Case Studies – Sudan Network
Sudasat (Sudan)
• Services offered
• Design of VSAT Network
• Program Management
• Technical Support Services
pp
• Operations and Maintenance
• Project Duration – 2 Years
• Ongoing Project

30. Case Studies – Telecom Namibia
Telecom Namibia (Namibia)
• Services offered
• Program Management
• Technical Support Services
• Operations and Maintenance
p
• Project Duration – 1 Year
• Ongoing Project

31. Case Studies – Telecom Seychelles
• Bharti Airtel has implemented a turn key solution for International Voice
Termination for Telecom Seychelles from Seychelles to India.
• This i l d V i T i i
Thi includes Voice Termination to Bharti Airtel and Internet Services for GPRS
Bh i Ai l d I S i f
Services in Seychelles. Intelsat IS
902
Agilis 200 Watt Norsat LNB
Watt, LNB,
LO: 7375 Mhz LO: 5150 Mhz Andrew 4.5m
E1 Signalling Type : SS7 Prime Focus Antenna
E1 Signalling TS : 1 Codan 40 Watt RCU,
Andrew 4.5m LO: 7300 Mhz
Prime Focus Antenna Norsat LNB,
LO:
LO 5150 Mh
Mhz
Voice E1 Card G.703 Interface Whatsup PC,
Mumbai
Main E1 Link 1, Card Voice E1 Card G.703 Interface
Main E1 Link,
Card
Nerul LDS
DDF LDS Mux ADC
Seychelles TLS
(Trans Local
MALAD MALAD
Switch)
S it h)
SWITCH LDS DDF
Mumbai, India Seychelles

32. Case Studies – Tashi Infocomm
• Bharti Airtel has implemented a turn key solution for International Voice
Termination for Tashi Infocomm from Bhutan to India.
• This i l d V i T i i
Thi includes Voice Termination to Bharti Airtel and Internet Services for GPRS
Bh i Ai l d I S i f
Services in Bhutan.

33. Enterprise Services
MPLS/Metro Ethernet Network
• I t ffi connectivity
Interoffice ti it
Satellite based Networks:
• Bank & ATM connectivity
• E- Learning and Tele Medicine
GSM based solutions:
• E- governance
• Special Projects:
• Vehicle tracking
• Airport Authority • Blackberry based applications
• Embassy connectivity
33

34. Satellite Based -Enterprise Services
Shared VSAT
Rural Telecommunication connectivity
SCPC Network
for Internet, Voice & VC & Multicast
Air traffic control communication -
Streaming applications.
Interconnection of diverse
Interconnection of Customer network
using VSAT as last mile connectivity equipments available at all the
i il bl ll h
for MPLS . Airports
E-learning setup for University / Base Video conference connectivity
Education / Educom for Studio &
Defense Application using Secure
classroom interconnectivity.
Data & Voice connectivity
Tele Medicine Solutions for providing
Medical facilities to remote hospitals
34

35. Case studies Special project - AAI
The objective of interconnection of
diverse Air traffic control communication
equipments available at all the Airports
under the Airports Authority of India in
the country.
Network design offers dual satellite
operation feature and redundant RF
equipments at all critical Airports.
The network facilitates voice, fax,
exchange of aeronautical comm.
Messages, networking of Radar, RCAG
channel,
channel remote monitoring VC &
monitoring,
Satnav
Interconnection of diverse Air traffic control communication equipments available at all the Airports

36. Case studies for Manipal university
E-learning
E learning setup
E Learning
E-learning setup for Manipal university for
Studio & classroom interconnectivity.
interconnectivity
The Remote classroom connects over the
VSAT link to number of Studios, placed in
Studios
Bangalore, Mangalore & Mumbai.
The classroom interconnectivity
Provides a two way communication channel
between students & teachers at the Studio.
Studio connectivity to Bangalore hub is
offered over dedicated leased circuit & over
IP VPN links.

37. Case Studies – Oil and Gas
• Bharti Airtel has implemented a turn key solution for the International Data
Connectivities for Reliance from Tanzania and Kenya to Mumbai.
• Bharti Airtel provides support through its highly skilled technical partner in
Tanzania and Kenya.
INTELSAT 902 (62 E)
Leased Line
Head Office
Remote Site at
Tanzania & Kenya Bharti Airtel Teleport

38. Case Studies – Banking and Financial
• Bharti Airtel has implemented a turn key solution for the International Data
Connectivities for State Bank of India from Nepal to India. The connectivity is
provided for several branches spread across Nepal
id d f lb h d N l
• Bharti Airtel has implemented and is currently providing support through its
highly skilled technical partner in Nepal.
INTELSAT 902 (62 E)
Head Office – Primary Site
DR Site
MPLS Leased Line
Remote Sites at Nepal
Bharti Airtel Teleport

39. Media Solutions
Media Solutions
Media Integration
Media Distribution Media Management
Services
Services Services
• Mobile TV
• Broadcast • Playout Solutions
•Digital Satellite News
Gathering
•Turn-around •Media Storage
• Production
• Studio Setup
Project Management
System Integration

40. Media Distribution Services
Broadcast Teleport TV up linking facility to uplink in MPEG-2, MPEG-4, SD, HD,
DVB-S, DVB-S2 standards from own and partners teleport across globe.
Uplink Service
Value Added Service Contribution Service
Turnaround Service
40

41. 41
Media Distribution Services
Turnaround solutions to facilitate the broadcasters to reach their content from
one geographical l
hi l location to other geographical l
ti t th hi l location across th W ld
ti the World.
Content
Providers

42. Media Management
g
Playout Services for
y
broadcaster who can give its
channel a unique look. Media Storage solution for
the broadcaster’s older tape
Programs can be run without
g base content to tapeless
p
manual intervention on 24 x 7 content..
basis.
42

43. 43
Media Integration Services
Mobile TV Setup for 3G
GSM operator.
Digital Satellite News
Gathering (DSNG) for
capturing live event for News
Direct To Home (DTH)
( ) channels.
channels
setup for new operators
for SD/HD transmission
Production and Studio Setup for
setting up SD/HD TV channels
with Ingest, Play out, PCR,
Studios.

44. Case Studies – Broadcasting Earth
Station i B
St ti in Bangladesh
l d h
• Bharti Airtel has implemented a turn key solution for Broadcasting Earth Station in
Bangladesh for R TV and Somoy TV.
• Bharti Airtel has implemented this two sites in stipulated timelines which has given
the early movers advantage to customers.

45. Case Studies – DTH setup for ATN,
Tanzania
T i
• Bharti Airtel has implemented a turn key solution for the complete DTH setup
including Bandwidth. The total project was divided in 2 phases. 1st phase for 16
channel and 2nd phase for 14 channels.
• Bharti Airtel has given the unique design which helps ATN to launch DTT services
and also the DTH services with the same equipment.

46. Managed Network Services
Optical Transport, Core IP & MPLS, Broadband & Access
Network Network Operations
Monitoring Engineering Support
• Proactive monitoring • Network planning
N t k l i • Provisioning
•Circuits • Capacity • Configuration
•Network Management • Field support
• Trouble ticket • Network • Service Delivery
management optimization • Change
• Fault Management Management
NOC services
Technical Support Services
Professional Services Solution (Onsite, offsite & Hybrid model)

47. Project Vision:
Network Audit
Transmission
Network Audit Continuous
IP/MPLS Network Network
N t k
Optimization
Robust
Network
Cost Efficiencies &
Quality Customer Training,
Practices Satisfaction Coaching
5S & 6 Sigma NOC
Business
Efficiency &
Effi i
Transformation Robust
Inbuilt self sustained Effectiveness
Integrated
quality system Global Certifications
Tools, Maximum Processes
TL9000
Automation
Overall objective – Enriched customer experience, Higher productivity from
existing staff and better cost efficiencies
47

48. Managed Service Offerings
Customers Sub Categories Network Types
• Network Audit & Optimization Services
Professional
Services (PS) MEA & SEA
• Consultancy Services
•Transmission (
•Full Telecom • Project Management Services SDH, DWDM,
Service Providers Fiber,)
with Terrestrial • Data &
NOC S i
Services Infrastructure • Onshore NOC Management Broadband
(NS) (IP/MPLS, DSL)
•ISPs & •Backbone &
• Offshore NOC Management
Broadband Access Networks
Service Providers • Enterprise
• Network Deployment Networks
•Submarine
Integration Cable Systems
• OSS/ NOC Integration
Services (IS)
• Turn Key solutions
y
48

49. Case Study – VOIP Network Deployment
Applifone (Cambodia)
• Services offered
• Designing of the VOIP Gateway for 8E1s of PRI
and ISDN each with ISUP support
• VOIP Infrastructure
• Satellite Gateway
• Procurement and Delivery
• Installation and Commissioning
• Project Duration – 6 months
• Achievements
• Successful deployment of the VOIP
Setup for international telephony

50. Case Study – Triple Play Network deployment
• Client- EITC (DU)
• Project: Network Installation Outsourcing
• Project Scope
– Active Equipment deployment for broadband and access
network
– Frame Contract signed for 2 years
– 1.1Million Equipments will be deployed
– Project Management Team of 19 will be deployed
– Project kick-off in April-08
– 36 different models of equipment for IP, MPLS, SDH,
– DWDM and voice network will be deployed
deployed.

51. Case Study – NOC Services
Saudi Telecom Company (Saudi Arabia)
Services offered:
• NOC Services, Professional Services
– NOC Assessment
– NOC process re engineering
re-engineering
– Quality practices implementation
– OSS assessment & integration
– Network Audit & Optimization
– Skillset assessment & training
– Assistance in NOC Ope a o s
ss s a ce OC Operations
• Network Type- Transmission, IP/MPLS Backbone network

52. Case Study – NOC Services
STC MOI (Saudi Arabia)
Services offered:
– Enterprise IP MPLS NOC Design & Build up
– NOC process buildup
– Centralized NMS
– NMS integration with third party
– SLM Reporting
– Customised Solution independent on
Technology & Vendor
• Network Type- IP/MPLS Backbone network & Enterprise

53. Case Study – R NOC Services
BT Global (India Network)
• Services offered: NOC services
• P
Proactive M it i of V i and MPLS network (BT India)
ti Monitoring f Voice d t k I di )
• Fault Management & Trouble Ticket Management
• Alarm Management
g
• Inventory Management
• Duration – 2 years & ongoing
• Achievements
• 100% SLAs compliance in last 2 years
• Successful integration & synchronization with BT global
NOC tools & processes

54. Services Life-cycle
Network
OPERATE Evolution
Network
Network Design and
optimisation
Engineering
Operations & Project
Maintenance Management
g Procurement
Testing &
Service Fibre Deployment
Delivery
Equipment
Installation ESTABLISH

55. Services Coverage
Planning and Network Support to
Design Deployment Operations
Small and medium
business customers
Turn-key solutions
NETWORK SEGMENTS
Backbone network
SDH/DWDM
Regional and IP, MPLS Network
metropolitan network Technologies DSL
NOC
Access network VSAT
Large
business customers
Residential customers

56. Service delivery
& process

57. Service Delivery Process Setup
Bharti Sets Up Process
Pilot Run & Execute
STUDY SERVICE MATRIX/ RESOURCES
/ PILOT RUN OPERATIONS
SLA
• Study Customer Define: • Manpower • Test Run • Process into
network, • Scope • Connectivity production
• Share Monitoring • Responsibility • Tools integration Finalize: • Dashboards and
parameters& Matrix • Training • Service Matrix Matrices
plan with • SLAs • Monitoring
Customer • Service Matrix Parameters
• Define Set-up
required

58. Service Delivery Process
Adoption
Bharti Adopt Customer’s Processes
Customer s
Transition Plan & Execute
STUDY SERVICE MATRIX/ RESOURCES PILOT RUN OPERATIONS
SLA
Define: • Manpower • Test Run • Process into
Detailed Study
• Scope • Connectivity production
• Customer
• Responsibility Matrix•
p y Tools integration Finalize:
g • Dashboards and
network,
• SLAs • Training • Service Matrix Matrices
M t i
• Existing
Processes • Service Matrix • Monitoring
• Tools Parameters

59. Airtel
Advantage

60. Our Success Stories – International
Successfully completed 65 Plus projects
overseas
• Network Installation, Commissioning and Integration
• Network Operations & Management
• International Gateway Services
• Network Consultancy and Optimization
• Data Centre Management
• Disaster Recovery Solutions
y
• VOIP solutions
• Project management
“600,000+ Man Days Experience”
In international projects
p j

61. Global Support System
• Bharti Airtel’s Global Support System provides support to most of the part of the
Globe through its Channel Partners, who are highly skilled technical experts.
• Bharti Airtel has a tie-up with Channel Partners in Asia, Middle East and Africa
who will be assisting in setting up and maintaining Customer Network.
• Through the Channel Partners, the p j
g , projects are executed at a quick pace.
q p

62. Why Bharti Airtel?
Project Management Financial, Systems & Processes Technical Aspects
1. Online tracking portal 1. 8 Billion sales turnover in 2007 1. Pre-defined High Availability
2. Cross functional team. 2. ISO 27001, 9001 Certified Designed Solution.
3. Weekly meetings and NOC services. 2. Design Review Committee
reports. 3. TL 9000 Certified NOC. finalizing the Technical
4. Proactive communication 4. Six Sigma Quality Initiatives. Solution.
5. Predefined SLA’s for 5. Process Driven Systems. 3. 365+ International Carrier
communication. Interconnects.
6. Escalation mechanism 4. Stringent SLA’s incorporated
support maintaining high
uptime.
• “Business at Ease” is the motto in handling such large turnkey projects

63. More queries?
q
Contact :
Aditya Bhalla
Aditya.bhalla@in.airtel.com
+91-9810401577
+91 9810401577

64. thank you