[2024]Digital Global Overview Report 2024 Meltwater.pdf
ESPC 2014: 5 Enterprise Social usecases
1. Developing Social Solutions with
SharePoint Server 2013
Five enterprise social use cases
Adis Jugo
Head of Development @ deroso Solutions GmbH
2. Who the...
• Born in Sarajevo, Bosnia and Herzegovina, 40 years ago
• In SP world since 2002, doing nothing else since 2006
• Microsoft MVP for SharePoint Server
• Head of Development at deroso Solutions
• Blogger, speaker, author adis.jugo.ba
www.sharepointeurope.com
4. Who…
• Is using enterprise social?
• Plans to use enterprise social?
• Which one?
5. Because enterprise social will...
• Increase productivity by 50%
• Improve internal communication by 100%
• Solve all knowledge management problems
• Get you promoted
• Solve world hunger problems
• Make Real Madrid a Champions League winner
12. 5 Enterprise social use cases
1. Communication as a mean of collaboration
2. Mail reduction (Integrating external sources)
3. Social instead of publishing
4. Implementing internal procedures
5. Compliance and governance (No social wild west!)
13. 1. Communication as a mean of collaboration
• “Facebook behind firewall”, “Glorified chat tool”?
• Decreasing email traffic
– The CC hell
• Unmanaged knowledge exchange
• Content / topic tied
• Everything is a topic
• Each device is a consumer device
15. 2. Implementing Internal procedures
• Automatically providing important information based on employee context
• Following relevant content as part of internal procedures
• Everyone in marketing department must follow marketing site
• Everyone in marketing department must follow the #marketing tag
• Everyone must follow “Company rules” document
• Users assigned to project must follow project sites
• Part of Business Process Management -> Content
17. 3. Integrating external content sources
• Integrating external content sources inside the company
• Integrating external content sources outside of company
• Imposing the same procedures and rules as with internal content sources
• Automatic CRM posts to the newsfeed
• Integrate CNN news
• Integrate Twitter feed
23. Conclusion
• Most of the marketing stories are actually true: Social
does increase productivity and employee satisfaction
• Enterprise social without purpose and plan ends up
with cat videos
• Content in Enterprise social IS content, and as such,
needs governance
• Define your scenarios, and be sure to implement them!
• Real Madrid might still become a Champions League
winner (although not this year).
• SharePoint social features are a GREAT product, but no
happy ending there