SlideShare ist ein Scribd-Unternehmen logo
1 von 23
Chapter # 3 KKB, Chapter #3 How much do you really know about your customers?
Who is a Key Customer? ,[object Object],KKB, Chapter #3
To exact control over customer base KKB, Chapter #3
KKB, Chapter #3
Demographics ,[object Object],[object Object],KKB, Chapter #3
Psychographics ,[object Object],[object Object],KKB, Chapter #3
On the Basis of Psychographic factors KKB, Chapter #3
Customer Attractiveness KKB, Chapter #3
Attractiveness Judgment KKB, Chapter #3
Other implications…….. ,[object Object],[object Object],KKB, Chapter #3
Important criterions for market share: KKB, Chapter #3
Life cycles ,[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
Implication for suppliers ,[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
Measuring the current relationship status with key customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
CALCULATING ATTRACTIVENESS AND RELATIONSHIP STATUS SCORES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
ATTRACTIVENESS OF CUSTOMER KKB, Chapter #3
Relationship status with customer KKB, Chapter #3
The Nine-Cell Customer Strategy Grid KKB, Chapter #3
Development strategies to increase key customer business ,[object Object],[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
Positive tasks to develop key customer relationship ,[object Object],[object Object],[object Object],[object Object],KKB, Chapter #3
Cont….. Weak    Average  Strong Low  Medium  High Relationship status of suppliers KKB, Chapter #3 Maintain  selectively Develop Develop Defend Maintain  minimally Defend Maintain Develop Withdraw Maintain  minimally Develop  selectively
Relationship Bonding KKB, Chapter #3
The End KKB, Chapter #3

Weitere ähnliche Inhalte

Andere mochten auch

Leadership ppt @ bec doms
Leadership ppt @ bec domsLeadership ppt @ bec doms
Leadership ppt @ bec domsBabasab Patil
 
Malcolm Baldrige Award: How it Works
Malcolm Baldrige Award:  How it WorksMalcolm Baldrige Award:  How it Works
Malcolm Baldrige Award: How it Worksmarycorsi
 
Malcom Baldrige Award made by Jazib
Malcom Baldrige Award made by JazibMalcom Baldrige Award made by Jazib
Malcom Baldrige Award made by JazibJawad Ghazanfar
 
Chapter 11, Social values and beliefs
 Chapter 11, Social values and beliefs Chapter 11, Social values and beliefs
Chapter 11, Social values and beliefsLiaqat Jogi .
 
Baldrige Criteria Overview
Baldrige Criteria OverviewBaldrige Criteria Overview
Baldrige Criteria OverviewPaul Grizzell
 
2ed technical meeting
2ed technical meeting2ed technical meeting
2ed technical meetingfatimah-h
 
Malcolm baldrige Award
Malcolm baldrige AwardMalcolm baldrige Award
Malcolm baldrige AwardAatmiki Singh
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfactiontanetra
 
TOTAL QUALITY MANAGEMENT-Customer Satisfaction
TOTAL QUALITY MANAGEMENT-Customer SatisfactionTOTAL QUALITY MANAGEMENT-Customer Satisfaction
TOTAL QUALITY MANAGEMENT-Customer SatisfactionImpulsive Maya
 
Total Quality Management (TQM)
Total Quality Management (TQM)Total Quality Management (TQM)
Total Quality Management (TQM)Mudassar Salman
 
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)GetSmarter
 

Andere mochten auch (14)

Leadership ppt @ bec doms
Leadership ppt @ bec domsLeadership ppt @ bec doms
Leadership ppt @ bec doms
 
Malcolm Baldrige Award: How it Works
Malcolm Baldrige Award:  How it WorksMalcolm Baldrige Award:  How it Works
Malcolm Baldrige Award: How it Works
 
Malcom Baldrige Award made by Jazib
Malcom Baldrige Award made by JazibMalcom Baldrige Award made by Jazib
Malcom Baldrige Award made by Jazib
 
Chapter 11, Social values and beliefs
 Chapter 11, Social values and beliefs Chapter 11, Social values and beliefs
Chapter 11, Social values and beliefs
 
Baldrige Criteria Overview
Baldrige Criteria OverviewBaldrige Criteria Overview
Baldrige Criteria Overview
 
2ed technical meeting
2ed technical meeting2ed technical meeting
2ed technical meeting
 
Malcolm baldrige Award
Malcolm baldrige AwardMalcolm baldrige Award
Malcolm baldrige Award
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfaction
 
TOTAL QUALITY MANAGEMENT-Customer Satisfaction
TOTAL QUALITY MANAGEMENT-Customer SatisfactionTOTAL QUALITY MANAGEMENT-Customer Satisfaction
TOTAL QUALITY MANAGEMENT-Customer Satisfaction
 
Customer Satisfaction Presentation
Customer Satisfaction PresentationCustomer Satisfaction Presentation
Customer Satisfaction Presentation
 
Customer satisfaction
Customer satisfactionCustomer satisfaction
Customer satisfaction
 
Tqm power point
Tqm power pointTqm power point
Tqm power point
 
Total Quality Management (TQM)
Total Quality Management (TQM)Total Quality Management (TQM)
Total Quality Management (TQM)
 
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)
11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)
 

Ähnlich wie Chapter 3

Strategic Brand Management 1
Strategic Brand Management 1Strategic Brand Management 1
Strategic Brand Management 1rishistd
 
12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recoveryEXUS
 
Receivables management
Receivables management  Receivables management
Receivables management kinnarry
 
Clear Inner Circle Loyalty Program
Clear Inner Circle Loyalty ProgramClear Inner Circle Loyalty Program
Clear Inner Circle Loyalty ProgramMark Johnson
 
How to Ace Your Marketplace Fundraise
How to Ace Your Marketplace FundraiseHow to Ace Your Marketplace Fundraise
How to Ace Your Marketplace FundraiseSpeedinvest
 
Concept Of Key Account Management
Concept Of Key Account ManagementConcept Of Key Account Management
Concept Of Key Account ManagementRavi Ayilavarapu
 
Successful Customer Communications Strategies in 8 Steps and 2 Case Studies
Successful Customer Communications Strategies in 8 Steps and 2 Case StudiesSuccessful Customer Communications Strategies in 8 Steps and 2 Case Studies
Successful Customer Communications Strategies in 8 Steps and 2 Case StudiesVivastream
 
ch03 Customer Relationship Management.ppt
ch03 Customer Relationship Management.pptch03 Customer Relationship Management.ppt
ch03 Customer Relationship Management.pptdrabdulqayyumait
 
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...saastr
 
Financial applications for brand valuation_Interbrand_MikeRocha
Financial applications for brand valuation_Interbrand_MikeRochaFinancial applications for brand valuation_Interbrand_MikeRocha
Financial applications for brand valuation_Interbrand_MikeRochaMichael Rocha
 
Sales & Relationship Managment for Bankers
Sales & Relationship Managment for BankersSales & Relationship Managment for Bankers
Sales & Relationship Managment for BankersAtul Prakash
 
408 MARKETING STRATEGY UNIT 5
408 MARKETING STRATEGY UNIT 5408 MARKETING STRATEGY UNIT 5
408 MARKETING STRATEGY UNIT 5ashishjaswal
 
Chapter 5 by kaye olivar v53
Chapter 5 by kaye olivar v53Chapter 5 by kaye olivar v53
Chapter 5 by kaye olivar v53Kaye Olivar
 
Management of receivables
Management of receivablesManagement of receivables
Management of receivablessahilchauhan55
 
J501-PTS Electronics-Final Presentation-linkedin
J501-PTS Electronics-Final Presentation-linkedinJ501-PTS Electronics-Final Presentation-linkedin
J501-PTS Electronics-Final Presentation-linkedinPragnya Balamurukesan
 

Ähnlich wie Chapter 3 (20)

Chapter 4
Chapter 4Chapter 4
Chapter 4
 
Strategic Brand Management 1
Strategic Brand Management 1Strategic Brand Management 1
Strategic Brand Management 1
 
12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery
 
Receivables management
Receivables management  Receivables management
Receivables management
 
Clear Inner Circle Loyalty Program
Clear Inner Circle Loyalty ProgramClear Inner Circle Loyalty Program
Clear Inner Circle Loyalty Program
 
How to Ace Your Marketplace Fundraise
How to Ace Your Marketplace FundraiseHow to Ace Your Marketplace Fundraise
How to Ace Your Marketplace Fundraise
 
Management processexample
Management processexampleManagement processexample
Management processexample
 
Concept Of Key Account Management
Concept Of Key Account ManagementConcept Of Key Account Management
Concept Of Key Account Management
 
Successful Customer Communications Strategies in 8 Steps and 2 Case Studies
Successful Customer Communications Strategies in 8 Steps and 2 Case StudiesSuccessful Customer Communications Strategies in 8 Steps and 2 Case Studies
Successful Customer Communications Strategies in 8 Steps and 2 Case Studies
 
ch03 Customer Relationship Management.ppt
ch03 Customer Relationship Management.pptch03 Customer Relationship Management.ppt
ch03 Customer Relationship Management.ppt
 
Dgr sps16 act-on-final-deck
Dgr sps16 act-on-final-deckDgr sps16 act-on-final-deck
Dgr sps16 act-on-final-deck
 
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...
Lessons Scaling Customer Success from 1 Million to 300 Million in ARR with Su...
 
Financial applications for brand valuation_Interbrand_MikeRocha
Financial applications for brand valuation_Interbrand_MikeRochaFinancial applications for brand valuation_Interbrand_MikeRocha
Financial applications for brand valuation_Interbrand_MikeRocha
 
Sales & Relationship Managment for Bankers
Sales & Relationship Managment for BankersSales & Relationship Managment for Bankers
Sales & Relationship Managment for Bankers
 
408 MARKETING STRATEGY UNIT 5
408 MARKETING STRATEGY UNIT 5408 MARKETING STRATEGY UNIT 5
408 MARKETING STRATEGY UNIT 5
 
Part-3.pdf
Part-3.pdfPart-3.pdf
Part-3.pdf
 
Chapter 5 by kaye olivar v53
Chapter 5 by kaye olivar v53Chapter 5 by kaye olivar v53
Chapter 5 by kaye olivar v53
 
Management of receivables
Management of receivablesManagement of receivables
Management of receivables
 
GTM Board Deck
GTM Board DeckGTM Board Deck
GTM Board Deck
 
J501-PTS Electronics-Final Presentation-linkedin
J501-PTS Electronics-Final Presentation-linkedinJ501-PTS Electronics-Final Presentation-linkedin
J501-PTS Electronics-Final Presentation-linkedin
 

Mehr von Adiba Anis

Consumer Behavior: Chapters 10 & 11.pptx
Consumer Behavior: Chapters 10 & 11.pptxConsumer Behavior: Chapters 10 & 11.pptx
Consumer Behavior: Chapters 10 & 11.pptxAdiba Anis
 
Product Life Cycle and PLC Strategies in Brief.pptx
Product Life Cycle and PLC Strategies in Brief.pptxProduct Life Cycle and PLC Strategies in Brief.pptx
Product Life Cycle and PLC Strategies in Brief.pptxAdiba Anis
 
1302 chapter 5.ppt
1302 chapter 5.ppt1302 chapter 5.ppt
1302 chapter 5.pptAdiba Anis
 
1302 Designing Products-Products, Brand, Packaging and Services.pptx
1302 Designing Products-Products, Brand, Packaging and Services.pptx1302 Designing Products-Products, Brand, Packaging and Services.pptx
1302 Designing Products-Products, Brand, Packaging and Services.pptxAdiba Anis
 
Portfolio Management.ppt
Portfolio Management.pptPortfolio Management.ppt
Portfolio Management.pptAdiba Anis
 
Portfolio Management. Ralph Vince.pdf
Portfolio Management. Ralph Vince.pdfPortfolio Management. Ralph Vince.pdf
Portfolio Management. Ralph Vince.pdfAdiba Anis
 
Lesson 1 - Chapter 1 Strategic Brand Management.pptx
Lesson 1 - Chapter 1 Strategic Brand Management.pptxLesson 1 - Chapter 1 Strategic Brand Management.pptx
Lesson 1 - Chapter 1 Strategic Brand Management.pptxAdiba Anis
 
Chapter 1, KCRM
Chapter 1, KCRMChapter 1, KCRM
Chapter 1, KCRMAdiba Anis
 

Mehr von Adiba Anis (10)

Consumer Behavior: Chapters 10 & 11.pptx
Consumer Behavior: Chapters 10 & 11.pptxConsumer Behavior: Chapters 10 & 11.pptx
Consumer Behavior: Chapters 10 & 11.pptx
 
Product Life Cycle and PLC Strategies in Brief.pptx
Product Life Cycle and PLC Strategies in Brief.pptxProduct Life Cycle and PLC Strategies in Brief.pptx
Product Life Cycle and PLC Strategies in Brief.pptx
 
1302 chapter 5.ppt
1302 chapter 5.ppt1302 chapter 5.ppt
1302 chapter 5.ppt
 
SAbammmmm.pdf
SAbammmmm.pdfSAbammmmm.pdf
SAbammmmm.pdf
 
1302 Designing Products-Products, Brand, Packaging and Services.pptx
1302 Designing Products-Products, Brand, Packaging and Services.pptx1302 Designing Products-Products, Brand, Packaging and Services.pptx
1302 Designing Products-Products, Brand, Packaging and Services.pptx
 
Portfolio Management.ppt
Portfolio Management.pptPortfolio Management.ppt
Portfolio Management.ppt
 
Portfolio Management. Ralph Vince.pdf
Portfolio Management. Ralph Vince.pdfPortfolio Management. Ralph Vince.pdf
Portfolio Management. Ralph Vince.pdf
 
Lesson 1 - Chapter 1 Strategic Brand Management.pptx
Lesson 1 - Chapter 1 Strategic Brand Management.pptxLesson 1 - Chapter 1 Strategic Brand Management.pptx
Lesson 1 - Chapter 1 Strategic Brand Management.pptx
 
Chapter 2
Chapter 2Chapter 2
Chapter 2
 
Chapter 1, KCRM
Chapter 1, KCRMChapter 1, KCRM
Chapter 1, KCRM
 

Kürzlich hochgeladen

This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.christianmathematics
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...ZurliaSoop
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxRamakrishna Reddy Bijjam
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the ClassroomPooky Knightsmith
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfSherif Taha
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxAmanpreet Kaur
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxDr. Ravikiran H M Gowda
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxCeline George
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...Nguyen Thanh Tu Collection
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfPoh-Sun Goh
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseAnaAcapella
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - Englishneillewis46
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jisc
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Pooja Bhuva
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsMebane Rash
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structuredhanjurrannsibayan2
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 

Kürzlich hochgeladen (20)

This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptx
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structure
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 

Chapter 3