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Ws 11
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2. WHAT WE DO
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We are primarily a learning
technology company
specialising in creating optimal
learning experiences.
Our focus areas include e-learning
strategy development, business
analysis and consultation, content
development, and multimedia production.
Content is developed in various formats:
e-learning, video, animation and games.
Content is deployed through technology LMS portals, mobile devices and tablets
5. STRATEGIC NEEDS ASSESSMENT
Before we can start the development
process, we need to conduct a strategic
needs assessment.
This is a high level process of analysing:
• Determining goals
• Identifying discrepancies between actual
and desired conditions
• Establishing priorities for action.
6. STRATEGIC NEEDS ASSESSMENT
THE STRATEGIC NEEDS ASSESSMENT
CONSISTS OF TWO PHASES:
Front-end
Analysis:
Identifying the
corporate need
Current
Training
Analysis
• Corporate Structure
Analysis
• Target Audience Analysis
• Technology Analysis
• Situational Analysis
• Define the roles and their tasks and duties
• Conduct a training gap analysis with
regard to competencies
• Create a training matrix
• Define a learner path for each role
7. PHASE 1: FRONT-END ANALYSIS:
IDENTIFYING THE CORPORATE NEED
1. CORPORATE STRUCTURE ANALYSIS
Purpose
Importance
Identify the various divisions and
the roles within each division.
This information helps you organise
your training methodology.
8. PHASE 1: FRONT-END ANALYSIS:
IDENTIFYING THE CORPORATE NEED (continue)
2. TARGET AUDIENCE ANALYSIS
Purpose
Importance
Identify the background, learning
characteristics, and prerequisite skills of the
audience.
This information helps you to design
a solution appropriate to the
intended audiences.
9. PHASE 1: FRONT-END ANALYSIS:
IDENTIFYING THE CORPORATE NEED (continue)
3. TECHNOLOGY ANALYSYS
Purpose
Identify existing technology
Capabilities and non-capabilities.
This information:
Importance
• Brings the flexibility needed to solve business
problems in context of your unique
technology environment
• Provides the information you need for
media selection
• Highlights the requirements for a
deployment platform
10. PHASE 1: FRONT-END ANALYSIS:
IDENTIFYING THE CORPORATE NEED (continue)
4. SITUATIONAL ANALYSYS
Purpose
Identify environmental or organisational
constraints that may have an impact on
the training goals and design.
This information will help you to:
Importance
• Produce insight into the design phase
to ensure successful job performance
• Help uncover barriers to transferring
and performing job skills
11. PHASE 2: CURRENT TRAINING ANALYSIS
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Define the roles and their
tasks and duties
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Create a training
delivery matrix
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Define a learner
path for each role
Develop a curriculum
Conduct a training gap
analysis with regard to
competencies
12. STRATEGIC NEEDS ASSESSMENT
RISKS AND CHALLENGES
Availability and commitment of
stakeholders and SMEs
Having the right people in the room
Availability of information
13. EXAMPLES
Examples of our business and
e-learning strategy development
and implementation include:
Santam E-learning Roadmap (2013)
Based on Santam’s requirements, the e-learning
Ecosystem broadly took cognisance of the following:
• Individual Learner Profile Management
• Full Learner Management System Capability
• Communication and User Interactivity
• Portfolio of Evidence Creation
• Potential Professional / Social Interactivity
• Creation of Collaboration Groups / Centres of Excellence
14. EXAMPLES
Examples of our business and
e-learning strategy development
and implementation include:
Telkom Learning and Development Department Restructure (2013)
The Training Room Online assisted Telkom in the
restructuring of their Learning and Development
Department. The nature of the engagements centred on:
• Role Profiling
• Job Analysis
• E-learning Strategy Development
15. EXAMPLES
Examples of our business and
e-learning strategy development
and implementation include:
E-learning Strategy Development for the Banking Sector (2010 – 2013)
The Training Room Online has focused on the banking
sector for the past three years, assisting banks to develop
their e-learning and technology strategies in the
following areas:
• Technology Strategy
• Learning Strategy
• Compliance and Risk Strategy
21. UTILISING AND IMPLEMENTING LMS
RISKS AND CHALLENGES
Backwards compatibility
SCORM content
The complexity of the LMS enhancements
Brief changing continuously
All stakeholders (business and IT) are in
agreements with the expectations of the LMS
23. LATEST TRENDS
• Moving more towards gamification
• Interactive videos are more prevalent rather than text based information
• Time to deliver content is shortening
• Content needs to be more concise and is Mobi-learning (mLearning)
is becoming a more appealing solution as mobile technology
improves Introducing e-Pub
