March 23, 2010 OIT presentation at DFO Staff Meeting

1. Quarterly Objective and Action Plan Office of Information Technology March 22, 2010

2. DFO Quarterly Meeting - March 22, 2010 Agenda Our Team Our Information System Infrastructure Our Quarterly Objective and Action Plan Our On-Going Objective and Action Plan Our Ultimate Goals in IT Operation 2

3. 1. Our Team IT Staff IT staff members are the core staff in IT operation, but not all All staff members of ADEA are the extended team of IT if you Use computer on ADEA office network Operate an ADEA online service Provide information to outside in any shape or form Team up with all staff members We need to be informed earlier We need time to take action We ask questions and recommend on what we think may be the best way to use information technology DFO Quarterly Meeting - March 22, 2010 3

4. 2. Our Info Sys Infrastructure DFO Quarterly Meeting - March 22, 2010 PASS AADSAS Membership ADEA YouTube Internet ADEA Central Office Online Pubs Live Learning Explore Health Career 4

5. DFO Quarterly Meeting - March 22, 2010 3. Quarterly Objective and Action Plan FY2010 - Q3 Eliminate unexpected server down time – 0% as of today Time of first response: 30-min to a trouble-call and 4-hr to a change-call – Met Update Backup server – Done 3/12/10 Update File Server 1 – Done 3/12/10 FY2010 - Q4 Eliminate unexpected server down time Time of first response: 30-min to a trouble-call and 4-hr to a change-call Finish MS Office 2007 roll-out – By 4/30/10 Add web security appliance – By 4/30/10 5

6. DFO Quarterly Meeting - March 22, 2010 4. On-Going Objective and Action Plan Daily operation Eliminate unexpected server down time Time of first response: 30-min to a trouble-call and 4-hr to a change-call System upgrade Microsoft Exchange Server 2010 – Expected by end of FY10, pending market evaluation System virtualization – Microsoft approach Lead the use of information technology Provide consultation to other divisions/centers on their initiatives in information system, or online service, integration 6

7. DFO Quarterly Meeting - March 22, 2010 5. Our Ultimate Goal in IT Operation Our Ultimate Goal Achieve the most efficient IT operation with available resources Our Approach Lead the use of technology Focus on the best fit, not most advanced technology Strategic planning Take system approach in daily operation Proactive and preventive Promote system integration in association-wide project 7

8. DFO Quarterly Meeting - March 22, 2010 Questions 8