ISW is a multi-award winning Australian IBM Premier Business Partner focused on delivering innovative and intelligent business technology solutions. Certified across a broad IBM range of software and infrastructure, we provide complete support for your IT project, from consultation and licensing, to development, implementation, cloud and training. This presentation provides an overview of ISW and an outline of our core capabilities.

1. Corporate Overview
SOLUTIONS, CLIENTS & AWARDS

2. ISW Overview
We strive to:
• provide robust practical solutions to our clients' business requirements worldwide;
• support our clients throughout the complete project life cycle and beyond;
• engage with our clients as partners.
ISW is a multi-award winning Australian IBM Premier Business
Partner focused on delivering innovative and intelligent business
technology solutions.
Certified across a broad IBM range of software and infrastructure, we
provide complete support for your IT project, from consultation and
licensing, to development, implementation, cloud and training.

3. Our
Solutions
Focus
Collaboration
Analytics
Mobility
Cloud
Infrastructure
Innovation

4. Social Business, Workforce Collaboration, e-
Forms, Workflow, Messaging and Business Process
Reporting, Scorecards and Dashboards, Forecasting and
Planning, Predictive Analytics and Modelling.
Enterprise Mobility Solutions, Strategy & Design, App Development
Platform Management, Security, User Analytics
Cloud Services, Private/Public/Hybrid, Software as a
Service, Infrastructure as a Service
Security, Storage, Hardware, Virtualisation, IT Procurement,
Agile, Lifecycle, Software Development, ISW products

5. IBM Connections, Notes, Domino, Sametime, Forms Experience
Builder, Websphere Portal/Application Server, Exceptional Suite
IBM Cognos Family: Insight; Express; Enterprise; TM1; CDM; SPSS +
Consulting
IBM Worklight, End Point Manager, Tealeaf, AppScan + Consulting
ISW Cloud, IBM Smartcloud, Softlayer + Consulting
Tivoli Identity Manager, Access Manager, Storage
Manager/Fastback, Continuous Data, IBM Servers, Lenovo,
Rational, Team Concert, Requirements Composer, Quality
Manager, Inishgt, Build Forge, Asset
manager, DOORS, Appscan, Address-IT, Kudos Badges, Document
One, Xpress Notes Apps

6. Our
Clients
….just to
name a
few!

7. Our
Delivery
Problem:
Endeavour Energy needed to improve collaboration and expertise
location across organisation. Wanted to create a Centralised
Corporate Directory and enable users to leverage Web 2.0
capabilities.
Solution:
ISW Implemented IBM Connections – Social Software For Business
to provide Profiles, Communities, Blogs, Wiki’s, Activities, Shared
Bookmarks, Files, Forums, Search, Tagging which enabled
improved collaboration, expertise location, Web 2.0 style
knowledge management. This was all integrated into their
Intranet/Portal using IBM WebSphere Portal.
We also used Tivoli Directory Integrator to source data from
Integral’s HR/Oracle/Security Photo’s to create centralised, up to
date, Corporate Profiles Directory within IBM Connections.

8. Our
Delivery
Problem:
Cripps, one of Australia’s longest running and largest privately
owned production bakeries, needed to improve reporting and
modelling capabilities with an emphasis on reducing wastage and
optimising production cycles through shortening the time to
analyse information from their industry specific ERP.
Solution
Cripps implemented the Cognos Express solution to take
advantage of it’s proven integration with their ERP and the
integration of the modelling and reporting capabilities.
Benefits
• automation of manual reporting process which now delivers
answers in minutes not weeks
• provision of a unified view of different reporting dimensions
allowing discovery of trends and relationships that were previously
hidden
• self service reporting capabilities via the adhoc query capabilities
• implementation of a flexible planning and forecasting solution
• provision of what-if capabilities.

9. Our
Delivery
Problem:
Centennial Coal needed to provide secure access to corporate
governance systems and method of distributing board level
meeting agenda’s, papers, minutes, and executive reports to a
Board of Directors that travel and often meet remotely.
Solution:
ISW implemented IBM WebSphere Portal, Domino Xpages, and
Sametime to provide a secure and user friendly web based portal
through which the company directors and their personal assistants
could gain access to the resources they required in a secure
manner.
Benefit:
Sametime provided real time messaging and awareness
capabilities as well as web conferencing. Domino Xpages provided
a rich Web 2.0 development environment for the applications in
the portal.

10. Our
Delivery
Problem:
Zurich Insurance Australia needed to provide their mobile sales
team across the country with secure and remote access to their
CRM software.
Solution:
ISW designed and developed an IBM Xpages mobile
application, designed for tablets and smartphones with customer
profile management and target list selection capability. The app
developed by ISW was delivered via IBM Connections in a cross-
browser and operating system environment for access by Zurich’s
sales team, regardless of preference of mobile device used by each
Salesperson.

11. Our
Awards
2013
IBM Connect Best of Show & Chief Technology Officer Award
IBM Asia Pacific Distinguished Partner of the Year
IBM Australia Collaboration Partner of the Year
2012
IBM WebSphere Partner of the Year
Innovation in Social Business Application Development
IBM Australia Collaboration Solutions Partner of the Year
2011
IBM Asia Pacific Distinguished Partner of the Year
IBM Connect Maximising Value with an Open Source Solution
IBM Australia Collaboration Solutions Partner of the Year
2010
Lotus Award Maximising Value with an Open Source Solution
TAS ICT
2009 IBM Australia Collaboration Solutions Partner of the Year

12. Key
Message
ISW operates across the IBM Software and Infrastructure
portfolio to provide complete solutions to our clients.
We are able to:
• Provide and provision the underlying infrastructure;
• Provide hosted capabilities in our data centre or cloud;
• Provide and implement solutions across the IBM
Software portfolio;
• Provide the skills to
consult, design, develop, implement, manage, and train
We are aligned with IBM as a focussed IBM Premier
Business Partner.

13. isw.com.au 1800 456 001
HOBART | MELBOURNE | SYDNEY | BRISBANE
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