3. the the
innovation innovation
diagnostic diagnostic
delivers delivers
new new
insights
i i ht insights
i i ht
and and
understandings understandings
seeing
g seeing
g
in a new way the in a new way the
internal external
& internal external
&
environment environment
4. mystery heuristic algorithm
understandings
seeing
opportunities
new insights
design thinking
innovation diagnostic
analytic thinking
intuitive thinking
(inspired by Roger Martin)
5. Locking backwards: history and
innovation language, value chain,
p j
projects and strategy
gy
Looking socially: understand why and
they act as they act, silos, innovation
concentrations and relationships
Looking outside: clients and agents
perspective about innovation, their
energy and language
Looking rationally: understand the
why, context and processes
Looking emotionally: listen to stories
and experiences
Looking ahead: understand
aspirations, see opportunities in the
value chain