In this webinar, Group Manager Tim Crisp discussed how contractor John Holland effectively manage information and processes on their projects – for multiple owners and under various contract roles – with one central platform.
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Benefits of a Company-wide Project Management Platform - Webinar, July 2016
1. CONFIDENTIAL | 1 Trusted by the world’s largest projects
Benefits of a company-wide
project management platform
Case study of a global contractor
With
3. CONFIDENTIAL | 3
Current state of the construction industry
• Design and engineering
technology has enabled
more complex projects
• Mobile workforce
• Large dispersed project
teams
• Diverse contracting models
• Competitive environment
4. CONFIDENTIAL | 4
Technology adoption in construction
• Cloud-based software adoption
by construction firms has more
than doubled since 2012
Construction Technology Report
by JB Knowledge.
• 42% of respondents reported a
32 percent or greater increase in
IT spending over the past two
years.
• 82% expect greater
owner/contractor collaboration
over the next five years - 2015
KPMG Construction Survey.
5. CONFIDENTIAL | 5
AECOM
Nearly 50% reduction of submittal
turnaround times
Hensel Phelps
“30% reduction in handover time”
Arup
“75% faster review cycles”
Noteworthy accomplishments
Stuttgart 21 Train Station, Germany
€$2B Over Budget
Hill International
“40% faster response time for RFIs”
Parsons
“Improved document control
Efficiency by 66%”
Royal Melbourne Hospital
“80% faster access to documents
for handover”
6. CONFIDENTIAL | 6
Tim Crisp
Group Manager, External Applications
“Transforming the future through engineering excellence.”
7. CONFIDENTIAL | 7
Tim Crisp – Background
• 10 years in engineering and contracting sector
• Experience across 200+ engineering projects
• Programme Manager
• Project Manager
• Information Manager (Perth Children’s Hospital)
• Systems Manager, Urban Superway JV (South Road Superway)
• Collaboration Systems Manager
• Collaboration Systems Engineer
Responsible for sourced software and information systems
8. CONFIDENTIAL | 8
John Holland
Roles
• Head Contractor
• Managing Contractor
• Operator
• Investor and
Developer
Select projects
• Parliament House
• ANSTO Replacement
Nuclear Research
Reactor
• Sydney Desalination
Plant
• Eastlink Motorway
• Hong Kong Sludge
Treatment Facility
Sectors
• Infrastructure
• Building
• Rail
International engineering contractor based in Australia
Turnover approx. AU$3b annually (US$2.2b)
9. CONFIDENTIAL | 9
Diversity of John Holland
• Project values from under AU$1m - AU$4b (US$3b)
• Various delivery models: Construct Only, D&C, O&M, Services
• Range of partnership models: Solo, Joint Ventures, Alliances, and
PPPs
• Diverse contract types: Hard Dollar, Staged, Fee For Service
10. CONFIDENTIAL | 10
John Holland company-wide systems
• Health, Safety & Environment
• Operations
• Finance & Commercial
• Human Capital Management
• Engineering & Design
• Communications & Collaboration
• and many more …
Complex technology “ecosystem”
11. CONFIDENTIAL | 11
Goals for Aconex platform
• Functionality
– Inter-company collaboration
– Document control fundamentals
– Workflow-driven review and approval cycles
• Structure
– Guide staff toward correct process
– Maximum functionality with minimal restriction
• Standardization
– A common platform with similar functionality
– Consistent benefits with project specific configurability
12. CONFIDENTIAL | 12
Challenges
• Legacy systems
• Diverse project requirements
• Internal reluctance to change
• External reluctance to adoption
• Knowledge
13. CONFIDENTIAL | 13
How John Holland overcomes these challenges
Legacy systems
Diverse project requirements
Internal reluctance
External reluctance
Knowledge
Migration
Configurable solution
Cost drivers
Contractor engagement
Build expertise
14. CONFIDENTIAL | 14
How to standardize configuration
Centralized management
Manage
complexity
• Low complexity for
users
• Advanced
configuration
invisible
Multi-tiered
standardization
• Universal
• Project type
• Project specific
Unconscious
standardization
• Project template
• Advanced
configuration
15. CONFIDENTIAL | 15
How is John Holland using Aconex
Standard collaboration platform used by all project participants
• Inter-company collaboration
• Document control fundamentals
• Workflow-driven approvals
Seamless part of a complex ecosystem on 30+ projects & tenders
Example: Perth Children’s Hospital
• 441,609 mails
• 72,531 docs (394,561 versions)
• 138,274 workflows
• 4,850 people in project directory
16. CONFIDENTIAL | 16
Benefits of standardization
Early days but …
• Project usage rates increased (anecdotal)
• Tender launch times decreased (evidence)
Shift from “push” mandate to “pull” demand
• Project teams now eager to establish collaboration system
• Unprecedented demand now that platform is widely accepted
Current average of 2 new Aconex projects per week
17. CONFIDENTIAL | 17
Top tips for contractors implementing a
company-wide system
Internal:
• Project migration
• Promotion & awareness
• Unconscious standardization
• Cost driver
External:
• Work with clients and partners to
select systems
• Formal comparison and selection
process
• Concrete metrics and results
Centralized management
18. CONFIDENTIAL | 18
Benefits of a company-wide
project management platform
Danielle Borsato
Senior Consultant
19. CONFIDENTIAL | 19
Field
Inspections
Connecting teams company-wide
OperateConstructDesignBidPlan
Document
Control
RFIs &
Change
Orders
Bidding &
Tenders
Workflows &
Approvals
BIM
Collaboration
Submittals Handover to
Operations
Cost
Management
Dashboards
& Reporting
API
20. CONFIDENTIAL | 20
Single secure platform
Respects ownership of your data and decisions
Subcontractor
Contractor
Engineer
PMClient
Consultant
22. CONFIDENTIAL | 22
Driving productivity across the project lifecycle
Typical cycle times: Aconex projects vs industry averages
Scope Changes 40% reduction 10 Days
6
Days
Dispute Management 22% reduction 9 Days
7
Days
Shop Drawings 43% reduction 7 Days
4
Days
Design-reviews 50% reduction 8 Days4
Days
RFIs 50% reduction
3
Days
23. CONFIDENTIAL | 23
Control across the enterprise
Benefits of control and standardization, with flexibility
Specific Project Configuration
• Fast setup from pre-configured templates
• Local, multi-lingual implementation teams
• Unlimited training & support for all project participants
Business Unit & Model Flexibility
• Configurable platform supports BU needs
• Supports full project lifecycle with flexibility for DBB, DB,
EPC, JVs, PPPs, etc.
Defined Enterprise Standards
• Standard workflows, terminology, document
& mail classification
• Project and enterprise level reporting and
insights drive continuous improvement
• Risk mitigation by corporate-wide best
practice implementation
24. CONFIDENTIAL | 24
Enabling enterprise performance improvements
Case study: International contractor enterprise portfolio performance
2004 2006 2008 2010 2012 2014 2016
40
35
30
25
20
15
10
5
0
Workflow & Mail Processes Mail Response Times
Workflow & Mail Processes
25. CONFIDENTIAL | 25
Demo: How to benefit from a
company-wide platform
A live Aconex demo was presented. Visit aconex.com/Demo to see Aconex
• Overview
• Configurable
workflows meeting
contract
requirements
• Company-wide
templates
• Portfolio
management
26. CONFIDENTIAL | 26
Benefits of a company-wide platform
• Reduced start up time
• Workforce mobility
• Deploy configurable templates
and workflows across projects
• Establish baseline and improve
project to project
• Apply best practices across
project portfolio
27. CONFIDENTIAL | 27
Delivering your projects with confidence
Client-centered innovation
•Product roadmap shaped with industry experience
•200+ strong product development team
Proven engagement model
•Global team of industry experts that understand your business
•Consistent approach and quality with rapid deployment and scale
The leader in online collaboration
•Purpose-built solutions
•Proven success delivering projects and programs around the world
28. CONFIDENTIAL | 28
Nine of the top 10
global EPCs
23 of ENR’s top 25
global design firms
Every Fortune 500
construction and
engineering firm
More successful projects delivered
than any other platform, industry-wide
29. CONFIDENTIAL | 29 Trusted by the world’s largest projects
Our thanks to John Holland
Learn more at
aconex.com/Demo
Thank you
Hinweis der Redaktion
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2015 KPMG Construction Survey, 82% expect greater owner/contractor collaboration over the next five years.
According to the 2015 Construction Technology Report released by JB Knowledge, the number of construction firms utilizing cloud-based software has more than doubled since 2012.
Results from a recent study conducted by the Associated General Contractors of America (AGC) and Sage Construction and Real Estate state industry firms are prepared to increase investments in IT in 2016. The survey was conducted as part of AGC’s 2016 Construction Industry Hiring and Business Outlook.
Forty-two percent of respondents invested at least one percent of their revenue in IT last year, up from 32 percent in surveys conducted over the past two years. The same percentage of firms report they already have formal IT plans in place, while an additional 11 percent will put this year.
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Examples:
Perth Children’s Hospital
Approx AUD$1b (US$750m)
298 bed greenfield paediatric tertiary-care hospital
Operate and maintain more than 5,000km of rail track
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Danielle:
I’d like to wrap up with this brief summary…
No training time – supports people leaving the project – also supports leave…
Configurable across projects
At a high level, one common challenge is seamlessly collaborating across organizations. Parsons and many other leaders in the industry have solved this challenge by implementing a secure, neutral project-wide systems such as Aconex.
Another challenge is providing adequate visibility to the owner, which can be solved by implementing a system that the owner can access, making it easy to transmit updates and reports to the owner within the same system you use for your day to day project workflows and communication.
Also, particularly with infrastructure projects, complying with government regulations can add significant administration to a project. Implementing a solution that is flexible and configurable enough to manage and automate your specific processes and deliverable can save immense time and administrative costs.
Thank you for the opportunity to present to you today. I will turn the webinar back to Janet Poses for a wrap up and Q&A.
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15+ years of experience delivering purpose-built solutions
Proven success delivering mid sized to large, complex projects and programs around the world
Stable, public company (Listed on ASX:ACX)
Global team of industry experts that understand your business
Consistent approach and quality with rapid deployment and scale for individual projects and enterprise rollouts
Global training and support for all participants
Product roadmap shaped with experience from the world’s leading construction and engineering organizations
200+ strong product development team
Quarterly release cycle and platform upgrades