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GLOBAL LEADERSHIP SOLUTIONS




    develop leaders at
    all levels of
              your
    organization




leadership development
    e
How many potential leaders are you leaving behind?
THE CHALLENGE:   How do you deliver effective and sustainable
            performance development to leaders
                       at all levels of the organization?

Organizations can no longer afford to provide quality leadership development to employees only once they’ve reached the ranks
of senior management. Too much has changed. Critical decisions today are made daily in cubicles and home offices—not just the
board room. And technology is connecting front-line employees directly with your most important clients—globally. The bottom
line: developing effective leaders at all levels of the organization is no longer a secondary priority; it’s a matter of survival.


Yet few organizations are adapting their employee development systems to sufficiently address this most basic need. Individual
training rarely aligns with the organization’s real needs. Traditional classroom delivery focuses on one-time events vs. a sustainable
process. And limited budgets force HR to reserve sophisticated blended programs for high-potential employees, leaving web-based
resources, IT training and limited classroom space for the rest.


Your employees deserve better. PDI Ninth House has created a fresh approach to leadership development that appeals to the in-
telligence of today’s workers while engaging their hearts like an Oscar-winning movie. By integrating best-in-class content into
engaging online learning and practical classroom application, we deliver a blended learning process that can reach the entire
organization. Not only is the PDI Ninth House approach faster and more cost-efficient than traditional training, it’s more effective.
At last, organizations can systematically develop leaders where they need them most—everywhere.




                             Great Content + Blended Delivery = Breakthrough Results




                                                                                                                                         1
SOLUTIONS          Job One: Aligning Development
                with Critical Business Objectives
    Organizations face a multitude of challenges to survive in today’s global economy. The impact of automation, downsizing and
    global outsourcing has put enormous pressure on leaders to achieve greater results with fewer resources. Employees now need
    advanced skill sets that enable them to constantly innovate, adapt, and manage others through a turbulent environment. PDI Ninth
    House partners with your organization to implement customized leadership development solutions and address its unique business
    issues.


    TOP BUSINESS ISSUES ADDRESSED BY PDI NINTH HOUSE

    Leadership and High-Potential Development
    Organizational leaders and high-potential employees take action. They proactively seek out creative solutions to emerging problems
    and inspire those around them to do the same. Organizations that develop these leaders internally develop greater management
    bench strength. They reduce the cost of hiring from outside, and motivate employees to their greatest potential. PDI Ninth House
    solutions show emerging leaders how to develop their own strengths, how to lead different types of teams, how to resolve conflict
    and increase productive communication, and how to initiate and manage change instead of reacting to it.


    Selecting, Developing and Retaining Top Talent
    A high performance workforce is critical for success in today’s economy. And organizations that don’t actively and consistently
    invest in developing their employees quickly find themselves unable to execute on key objectives. PDI Ninth House programs teach
    managers how to identify the right talent for their team, how to coach and manage them to ensure their success, and how to con-
    stantly align their employees’ needs with those of the organization for long-term motivation and retention.


    Creating an Adaptive Organization
    Companies must adapt and overcome to stay competitive. For business leaders struggling to keep their companies lean, innova-
    tive, and competitive, the situation today is marked by constant change. PDI Ninth House addresses these issues with a series of
    programs that present new ideas on how to empower innovation at all levels of the organization, how to lead and navigate through
    change, and how to leverage data-based decision-making to drive breakthroughs in organizational thinking.



2
FACULTY                           World-Class Faculty
                                and Leadership Content
Great learning begins with great teachers. And when it comes to teaching, there is no substitute for real-world experience. The PDI
Ninth House Faculty represents today’s most experienced and influential business experts. They have spent years designing and ap-
plying their proven methods in organizations around the world. Through our Approach to Blended Learning, entire organizations can
now learn directly from the personal experience and stories of these great leaders.




                                                                                     P D I N I N T H H O U S E FA C U LT Y

                                                                                           David Allen
                                                                                           Ken Blanchard
                                                                                           David Bradford
                                                                                           William Bridges
                                                                                           Allan Cohen
                                                                                           Steven Covey
                KEN BLANCHARD                      TOM PETERS
                                                                                           Jon Katzenbach
                                                                                           Mary Ann Kipp
                                                                                           Patrick Lencioni
                                                                                           Robert Levin
                                                                                           Tom Peters
                                                                                           Joseph Rosse
                                                                                           Peter Senge
                                                                                           Larraine Segil
                                                                                           Clifton Taulbert
                  PETER SENGE                   J O N K AT Z E N B A C H
                                                                                           B. Lynn Ware




                                                                                                                                      3
Transform Learning from a One-time Event to a Sustainable Process
LEARNING DELIVERY    Typical Learning Delivery
                           Versus Ideal Learning Delivery
With traditional training, 90% of a learner’s time is spent on the event of receiving the course content. Yet study after study has
proven that measurable changes in behavior come from applying, practicing and reinforcing new ideas. PDI Ninth House has
dramatically changed the standard “learning event” into an integrated and sustainable process. This empowers organizations by
allowing them to focus on their core compencies—reaching and exceeding their business goals.




                              TYPICAL LEARNING DELIVERY

alignment &                                                                               application &
                                                                                          a
                                                                                          appl
pre-work                                                                                    reinforcement
                                                                                            r
                                                                                            rein


           5%
            %                                    90%
                                                 90%                                   5%
                                          the learning event



                                                        IDEAL LEARNING DELIVERY

                        alignment &                                                                                application &
                                                                                                                   app
                        pre-work                                                                                    reinforcement
                                                                                                                    rein


                                          25%
                                          25%                     25%
                                                                  25%                            50%
                                                                                                 50%
                                                           the learning event




                                                                                                                                      5
APPROACH
    Effective and Sustainable Learning Delivery with PDI Ninth House
    We provide a comprehensive, end-to-end employee development solution that is changing the way organizations think about “train-
    ing”. By leveraging PDI Ninth House and its proven Five-Step Integrated Learning Process, organizations can tailor solutions to fits
    their unique needs, and focus their energy on applying the new skills to address real business issues.




    The PDI Ninth House Approach to Blended Learning



     Plan—Customized Learning Strategy
     Every organization is unique. And each learning
     strategy must address its unique objectives. PDI
     Ninth House partners with its customers to as-
     sess their individual development needs, estab-
     lish metrics for success and design an implemen-
     tation plan that fits within their existing learning
     processes and technology systems.



                                                                                   PLAN                                    LEARN                          A P P LY



      Learn—Self-Paced Learning
      Individuals learn best at their own pace, engaged in a story that captures their imagination and models new behaviors in realistic scenarios. PDI
      Ninth House courses, simulations and learning guides combine Hollywood-style interactive movies with accelerated learning theory to deliver an
      entirely new way to learn.




6
It’s All About Experience
            Learning is an experience. Experiences change behavior. Behavior drives results. The process of designing blended learning began
            at PDI Ninth House with an in depth look into engaging human experiences that capture the hearts and imaginations of learners—
            blockbuster movies, interactive videogames, heart-stopping simulations, and personal trial and error all served as models for a
            better learning experience that “sticks”… often times for life.

            We unite the best of these online and interactive techniques and combine them with the community of the classroom to create an
            effective blended learning experience that learners remember and put into practice.




                                                                  Measure—Measurement of Behavioral Change and Business Impact
                                                                  Measure and report real learning results, from retention and behavioral change to
                                                                  productivity impact and ROI. With online 360-degree multi-rater assessments and an
                                                                  integrated partnership with KnowledgeAdvisors® —the industry’s foremost leader in
                                                                  learning measurement— PDI Ninth House makes it easy to track your initiative’s progress
                                                                  down to the learner level and see the impact on the bottom line.




                                                                  Sustain—Behavioral Reinforcement
                                                                  Studies indicate that up to 85% of all learning is lost if not reinforced within 30 days.
                                                                  With PDI Ninth House discussion tools and Instant Advice®, daily behavioral reinforcement
                                                                  is as simple as point and click. A searchable and “emailable” catalog of over 450 inter-
                                                                  active video modules provides real-time access to sound advice for today’s most common
SUSTAIN                   MEASURE                                 business challenges.



          Apply—Group Application Sessions
          Behavioral change begins once learners can apply new skills and ideas to their real-world environment. The PDI Ninth House approach empowers
          organizations to use their most expensive time, the time a group spends together, applying new ideas to solve real problems. With our classroom
          materials, managers and facilitators can easily lead employee discussions and workshops tailored to fit their specific needs.




                                                                                                                                                              7
Top 6 Reasons…
    Why Organizations Select PDI Ninth House
    For Leadership Development

1   Best Content
    Top business and leadership gurus
    Practical and relevant business issues
    Research-based methodologies


2   Engaging Blended Delivery
    Engaging courses and simulations
    Classroom application materials
    Reinforcement tools


3   Flexible Deployment
    Highly customized solutions
    Flexible pricing plans
    Wide range of technical delivery options


4   World-Class Learning Services
    Learning strategy, assessment and design consulting
    Custom content development
    Implementation and project management support


5   Ease-of-Use                                                     Transcend Run-of-the-Mill Learning
    Robust administrative, management and reporting functionality
    Complete set of facilitation and implementation materials
    Online repository of tools and guidelines for easy access


6   Impact and Results
    Reduces the time and cost of classroom training alone
    Increases long-term behavioral change
    Measurable business impact on retention and productivity
RESULTS
With Blended Learning from PDI Ninth House
Measurable, Repeatable ROI for Leadership Development
It takes a perfect combination of learning methodologies to achieve results— online, classroom, materials and content expertise.
We hold ourselves to a higher standard, and our customers reap the benefits. Join the growing list of industry leaders that are
achieving and showing a return on their learning investment with PDI Ninth House.


Behavioral Change—The United States Navy
Since implementing online training, more than 40,000 sailors have taken PDI Ninth House leadership courses. Those who completed the program
increased their knowledge and retention of leadership course material by over 44%. As part of an in-depth measurement study, the Center for
Naval Analysis Corporation (CNAC) also proved that our courses cost 94% less than traditional classroom training and can be completed in 1/10th
of the time. But most importantly, Navy personnel who participated in the PDI Ninth House training program demonstrated a statistically significant
improvement in on-the-job performance.




Cost-savings—The United States Department of Justice
After deploying to more than 4,000 learners, the Department of Justice estimated that training with PDI Ninth House saved them over $2,400 per
person when compared to the cost of traditional classroom training. That resulted in a $10M plus savings in the first two years alone. Furthermore,
the DOJ found that completing our programs took considerably less time than traditional classroom training—6 hours vs 40 hours—resulting in
even further cost savings and a measurable increase in productivity.




Organizational performance—Windsor Frozen Foods
Faced with a coming merger, Windsor needed to ensure a smooth transition and keep productivity high in the face of turbulent times. To assist in the
integration process, Windsor’s executive team deployed the Change Management solution suite from PDI Ninth House. By leveraging the techniques
and methodologies, Windsor’s leaders became trusted resources and coaches in this time of change. The effort resulted in minimal turnover and
accelerated the successful completion of the merger ahead of schedule.




                                                                                                                                                       9
PDI Ninth House            t (800) 824.1767          www.pdininthhouse.com




              B r ati sl ava
                   ti l          Chi
                                 Ch i cago        D enver       G eneva      L o ndon
                                                                                  d        Mil
                                                                                           Mi l an       N ew Yo rk
                                                                                                                  k      Shan h i
                                                                                                                         Sh gh ai    S yd ney
                                                                                                                                        d
Atlanta       Brussels           Dallas           Detroit       Hong Kong    Los Angeles   Minneapolis   Paris           Singapore   Tokyo
Boston        Budapest           Den Haag         Düsseldorf    Houston      Melbourne     Mumbai        San Francisco   Stockholm   Washington, DC




                        A fresh approach to

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Pdinh Leadership Brochure

  • 1. GLOBAL LEADERSHIP SOLUTIONS develop leaders at all levels of your organization leadership development e
  • 2. How many potential leaders are you leaving behind?
  • 3. THE CHALLENGE: How do you deliver effective and sustainable performance development to leaders at all levels of the organization? Organizations can no longer afford to provide quality leadership development to employees only once they’ve reached the ranks of senior management. Too much has changed. Critical decisions today are made daily in cubicles and home offices—not just the board room. And technology is connecting front-line employees directly with your most important clients—globally. The bottom line: developing effective leaders at all levels of the organization is no longer a secondary priority; it’s a matter of survival. Yet few organizations are adapting their employee development systems to sufficiently address this most basic need. Individual training rarely aligns with the organization’s real needs. Traditional classroom delivery focuses on one-time events vs. a sustainable process. And limited budgets force HR to reserve sophisticated blended programs for high-potential employees, leaving web-based resources, IT training and limited classroom space for the rest. Your employees deserve better. PDI Ninth House has created a fresh approach to leadership development that appeals to the in- telligence of today’s workers while engaging their hearts like an Oscar-winning movie. By integrating best-in-class content into engaging online learning and practical classroom application, we deliver a blended learning process that can reach the entire organization. Not only is the PDI Ninth House approach faster and more cost-efficient than traditional training, it’s more effective. At last, organizations can systematically develop leaders where they need them most—everywhere. Great Content + Blended Delivery = Breakthrough Results 1
  • 4. SOLUTIONS Job One: Aligning Development with Critical Business Objectives Organizations face a multitude of challenges to survive in today’s global economy. The impact of automation, downsizing and global outsourcing has put enormous pressure on leaders to achieve greater results with fewer resources. Employees now need advanced skill sets that enable them to constantly innovate, adapt, and manage others through a turbulent environment. PDI Ninth House partners with your organization to implement customized leadership development solutions and address its unique business issues. TOP BUSINESS ISSUES ADDRESSED BY PDI NINTH HOUSE Leadership and High-Potential Development Organizational leaders and high-potential employees take action. They proactively seek out creative solutions to emerging problems and inspire those around them to do the same. Organizations that develop these leaders internally develop greater management bench strength. They reduce the cost of hiring from outside, and motivate employees to their greatest potential. PDI Ninth House solutions show emerging leaders how to develop their own strengths, how to lead different types of teams, how to resolve conflict and increase productive communication, and how to initiate and manage change instead of reacting to it. Selecting, Developing and Retaining Top Talent A high performance workforce is critical for success in today’s economy. And organizations that don’t actively and consistently invest in developing their employees quickly find themselves unable to execute on key objectives. PDI Ninth House programs teach managers how to identify the right talent for their team, how to coach and manage them to ensure their success, and how to con- stantly align their employees’ needs with those of the organization for long-term motivation and retention. Creating an Adaptive Organization Companies must adapt and overcome to stay competitive. For business leaders struggling to keep their companies lean, innova- tive, and competitive, the situation today is marked by constant change. PDI Ninth House addresses these issues with a series of programs that present new ideas on how to empower innovation at all levels of the organization, how to lead and navigate through change, and how to leverage data-based decision-making to drive breakthroughs in organizational thinking. 2
  • 5. FACULTY World-Class Faculty and Leadership Content Great learning begins with great teachers. And when it comes to teaching, there is no substitute for real-world experience. The PDI Ninth House Faculty represents today’s most experienced and influential business experts. They have spent years designing and ap- plying their proven methods in organizations around the world. Through our Approach to Blended Learning, entire organizations can now learn directly from the personal experience and stories of these great leaders. P D I N I N T H H O U S E FA C U LT Y David Allen Ken Blanchard David Bradford William Bridges Allan Cohen Steven Covey KEN BLANCHARD TOM PETERS Jon Katzenbach Mary Ann Kipp Patrick Lencioni Robert Levin Tom Peters Joseph Rosse Peter Senge Larraine Segil Clifton Taulbert PETER SENGE J O N K AT Z E N B A C H B. Lynn Ware 3
  • 6. Transform Learning from a One-time Event to a Sustainable Process
  • 7. LEARNING DELIVERY Typical Learning Delivery Versus Ideal Learning Delivery With traditional training, 90% of a learner’s time is spent on the event of receiving the course content. Yet study after study has proven that measurable changes in behavior come from applying, practicing and reinforcing new ideas. PDI Ninth House has dramatically changed the standard “learning event” into an integrated and sustainable process. This empowers organizations by allowing them to focus on their core compencies—reaching and exceeding their business goals. TYPICAL LEARNING DELIVERY alignment & application & a appl pre-work reinforcement r rein 5% % 90% 90% 5% the learning event IDEAL LEARNING DELIVERY alignment & application & app pre-work reinforcement rein 25% 25% 25% 25% 50% 50% the learning event 5
  • 8. APPROACH Effective and Sustainable Learning Delivery with PDI Ninth House We provide a comprehensive, end-to-end employee development solution that is changing the way organizations think about “train- ing”. By leveraging PDI Ninth House and its proven Five-Step Integrated Learning Process, organizations can tailor solutions to fits their unique needs, and focus their energy on applying the new skills to address real business issues. The PDI Ninth House Approach to Blended Learning Plan—Customized Learning Strategy Every organization is unique. And each learning strategy must address its unique objectives. PDI Ninth House partners with its customers to as- sess their individual development needs, estab- lish metrics for success and design an implemen- tation plan that fits within their existing learning processes and technology systems. PLAN LEARN A P P LY Learn—Self-Paced Learning Individuals learn best at their own pace, engaged in a story that captures their imagination and models new behaviors in realistic scenarios. PDI Ninth House courses, simulations and learning guides combine Hollywood-style interactive movies with accelerated learning theory to deliver an entirely new way to learn. 6
  • 9. It’s All About Experience Learning is an experience. Experiences change behavior. Behavior drives results. The process of designing blended learning began at PDI Ninth House with an in depth look into engaging human experiences that capture the hearts and imaginations of learners— blockbuster movies, interactive videogames, heart-stopping simulations, and personal trial and error all served as models for a better learning experience that “sticks”… often times for life. We unite the best of these online and interactive techniques and combine them with the community of the classroom to create an effective blended learning experience that learners remember and put into practice. Measure—Measurement of Behavioral Change and Business Impact Measure and report real learning results, from retention and behavioral change to productivity impact and ROI. With online 360-degree multi-rater assessments and an integrated partnership with KnowledgeAdvisors® —the industry’s foremost leader in learning measurement— PDI Ninth House makes it easy to track your initiative’s progress down to the learner level and see the impact on the bottom line. Sustain—Behavioral Reinforcement Studies indicate that up to 85% of all learning is lost if not reinforced within 30 days. With PDI Ninth House discussion tools and Instant Advice®, daily behavioral reinforcement is as simple as point and click. A searchable and “emailable” catalog of over 450 inter- active video modules provides real-time access to sound advice for today’s most common SUSTAIN MEASURE business challenges. Apply—Group Application Sessions Behavioral change begins once learners can apply new skills and ideas to their real-world environment. The PDI Ninth House approach empowers organizations to use their most expensive time, the time a group spends together, applying new ideas to solve real problems. With our classroom materials, managers and facilitators can easily lead employee discussions and workshops tailored to fit their specific needs. 7
  • 10. Top 6 Reasons… Why Organizations Select PDI Ninth House For Leadership Development 1 Best Content Top business and leadership gurus Practical and relevant business issues Research-based methodologies 2 Engaging Blended Delivery Engaging courses and simulations Classroom application materials Reinforcement tools 3 Flexible Deployment Highly customized solutions Flexible pricing plans Wide range of technical delivery options 4 World-Class Learning Services Learning strategy, assessment and design consulting Custom content development Implementation and project management support 5 Ease-of-Use Transcend Run-of-the-Mill Learning Robust administrative, management and reporting functionality Complete set of facilitation and implementation materials Online repository of tools and guidelines for easy access 6 Impact and Results Reduces the time and cost of classroom training alone Increases long-term behavioral change Measurable business impact on retention and productivity
  • 11. RESULTS With Blended Learning from PDI Ninth House Measurable, Repeatable ROI for Leadership Development It takes a perfect combination of learning methodologies to achieve results— online, classroom, materials and content expertise. We hold ourselves to a higher standard, and our customers reap the benefits. Join the growing list of industry leaders that are achieving and showing a return on their learning investment with PDI Ninth House. Behavioral Change—The United States Navy Since implementing online training, more than 40,000 sailors have taken PDI Ninth House leadership courses. Those who completed the program increased their knowledge and retention of leadership course material by over 44%. As part of an in-depth measurement study, the Center for Naval Analysis Corporation (CNAC) also proved that our courses cost 94% less than traditional classroom training and can be completed in 1/10th of the time. But most importantly, Navy personnel who participated in the PDI Ninth House training program demonstrated a statistically significant improvement in on-the-job performance. Cost-savings—The United States Department of Justice After deploying to more than 4,000 learners, the Department of Justice estimated that training with PDI Ninth House saved them over $2,400 per person when compared to the cost of traditional classroom training. That resulted in a $10M plus savings in the first two years alone. Furthermore, the DOJ found that completing our programs took considerably less time than traditional classroom training—6 hours vs 40 hours—resulting in even further cost savings and a measurable increase in productivity. Organizational performance—Windsor Frozen Foods Faced with a coming merger, Windsor needed to ensure a smooth transition and keep productivity high in the face of turbulent times. To assist in the integration process, Windsor’s executive team deployed the Change Management solution suite from PDI Ninth House. By leveraging the techniques and methodologies, Windsor’s leaders became trusted resources and coaches in this time of change. The effort resulted in minimal turnover and accelerated the successful completion of the merger ahead of schedule. 9
  • 12. PDI Ninth House t (800) 824.1767 www.pdininthhouse.com B r ati sl ava ti l Chi Ch i cago D enver G eneva L o ndon d Mil Mi l an N ew Yo rk k Shan h i Sh gh ai S yd ney d Atlanta Brussels Dallas Detroit Hong Kong Los Angeles Minneapolis Paris Singapore Tokyo Boston Budapest Den Haag Düsseldorf Houston Melbourne Mumbai San Francisco Stockholm Washington, DC A fresh approach to