Diesen Vortrag habe ich auf der IA-Konferenz 2013 gehalten. Ich spreche hier über die User Experience bei Anwendungen in Großunternehmen. Ich identifiziere 6 Ursachenbereiche, die zu mieser UX bei Unternehmensanwendungen führen. Ich zeige zwei recht typische Szenarien: A - "Die Mutter aller Systeme" (Fiasko) B - nur ein einzelner Workflow (Guter Erfolg) Schließlich gebe ich Hinweise, wie Konzepter im Großunternehmen überleben können.

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