UNECE ppt

Goals of interviewer training

To
increase
sensi+vity
of
par+cipants
to

gender
issues;
To
develop
a
basic
understanding
of
gender-‐
based
violence,
its
characteris+cs,
causes
and

impact
on
the
health
of
women
and
children;
To
understand
the
goals
of
the
study/module;
To
learn
skills
for
interviewing,
taking
into

account
safety
and
ethical
guidelines;
To
become
familiar
with
the
ques+onnaire
/

module
(and
protocol)

martes 5 de julio de 2011

Example of training schedule

Day
1

Sensi+za+on
to
concepts
of
gender
and
violence
Presenta+ons
from
advocacy
groups/NGOs

Exposure
to
support
op+ons
for
women
living
with

violence

Aim
and
overview
of
the
study
ques+onnaire
Interviewing
techniques
and
safety
measures


Day
2

Detailed
ques+on
by

ques+on
explana+on
of
ques+onnaire
Role-‐plays
on
approaching
the
household
and
using

the
complete
ques+onnaire,
prac+ce

how
to
respond

if
interview
interrupted
or
if
respondent
becomes

distressed
and
other
diﬃcult
situa+ons


Day
3-‐5

Sampling
procedures,

including
repeated
visits
to
reduce
non-‐response
Pilot
tes+ng
of
ques+onnaire/module
and
all
field

procedures,
including
logis+cs,
safety
measures,

supervisory
procedures,
debriefing
and
feedback

sessions
Final
adjustments
to
ques+onnaire
and
field
procedures
Separate
sessions
for
supervisors
on
supervisory

procedures


Interviewer training

Use
mul+ple
training
techniques:

Group
work,
brainstorming,
presenta+ons,

discussion,
role
plays,
games,
energizers,

ﬁlm,
demonstra+on,
involving
others

(‘vic+ms’,
psychologists/councellers)


Practical recommendations

Importance
of
good
planning
-‐
pays
off
in
the
end
Allow
sufficient
+me
for
training
of
field

supervisors
Use
pilot
study
(field
prac+ce)
also
prac+ce
training

for
the
field
supervisors/editors
and
data
entry

staff
Start
with
the
easy
area
-‐
oVen
rural
loca+on
Start
slow,
need
to
have
ongoing
training/briefings

in
par+cular
in
first
weeks


Lessons learned
Training and ﬁeldwork
Ensure
opportuni+es
during
training
to
interview

vic+ms
of
violence
Training
and
pilot
essen+al
phases
for
ﬁnalizing

ques+onnaire
Imagina+ve
strategies
to
reduce
non-‐response
Privacy
is
hard
to
ensure
-‐
share
strategies
Provide
opportuni+es
(e.g.
phone
number)
for

respondents
to
check
legi+macy
of
interview
Issues
around
random
selec+on
eligible
women


Reducing non-response

Importance
of
working
with
gate-‐keepers
to

communi+es
such
as
health
workers
Importance
of
geXng
to
eligible
women
(once

started,
most
will
ﬁnish)
Will
oVen
need
to
hold
interviews
in
evening
and

weekends
More
than
three
return
visits
may
be
needed,

especially
in
urban
sites


Evidence of importance of training:
Special training vs professional interviewers
(dedicated survey, Serbia, 2003)
Inexperienced, Professional,
3 week training 1 day training

Response rate 93% 86%

Disclosure rate 26% 21%

Respondent
satisfaction – with 46% 29%
violence
Respondent
satisfaction – without 46% 38%
violence


“...
I
hardly
could
pull
myself
together
not
to
cry.
I

wanted
to
get
out
of
the
house
as
soon
as
possible
and

cry
out
loud....
I
hardly
made
it
to
the
car;

as
soon
as
I

told
my
whole
team
they
all
burst
out
in
tears.
The
most

painful
thing
for
me
was
not
being
able
to
do
anything.

At
the
end
I
thought
that
this
very
research
is
about

hope,
and
I
have
done
my
part.”

(interviewer)


“Maybe
I
was
media+ng
by
listening
to
her
for
half
an

hour,
and
it
was
worth
the
world
when
at
the
end
she

thanks
me
and
tells
me
she
felt
worthy.”

(interviewer)


Research as social action
For
interviewers:

a
life-‐changing
experience,
with
many
going
on
working

on
women
issues
For
respondents:

their
awareness
was
raised,
they
were
listened
to,
and

they
were
made
to
feel
worthy


Field work – immediately
following the training!


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