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Research Methods for Business




                             Research on

                    The role of SMEs in Pakistan



                       Table of Content
S #                         Contents                           Page #
01    Research Proposal
02    Observation & Broad Problem Area                           01
03    Preliminary Data Collection                                03
04    Problem Definition                                         08
05    Theoretical Frame Work Development
        Relationship Of Dependent And Independent                09
        Relation Ship Of Intervening Variable With               11
        The Dependent And Independent Variables


        Relation Ship Of Moderating Variable With                12
        The Dependent And Independent Variables


        Variables Model                                          13
06    Hypotheses                                                 14
07    Elements Of Research Design                                15
08    Relationship Of Independent Variables And Its Elements     16
09    Data Collection Method                                     18
10    Sampling                                                   19
11         Interviewing Questions                                20
12    Conclusion                                                 25
13    Recommendations                                            26
14    Articles



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15    Appendixes
16    Bibliography




A    CKHNOWLEDGEMENT




          All praise to Almighty ALLAH, the most merciful
          and compassionate, who enabled us to complete this
          Project.


          We express our gratitude to our kind course
          coordinator Mr. Faisal Azeem Malik, who kept our
          moral high by his suggestions and appreciation. He
          was available to us whenever and for whatever we
          consulted him. Without his precious guidance and
          help we could never be able to complete this task.
          We thankful to all interviewers who cooperate with
          us and provide best possible information.


          And at last but not the least, we would like to
          acknowledge the support of our family members. We
          would like to admit that we owe all our
          achievements to our truly, sincere and most loving
          family members who mean the most to us, and whose
          prayers are source of determination for us.




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                     Research Proposal
Management Question
Management would like to investigate,
           “What is the role of SMEs in Pakistan?”

Reasons of selecting research design:

We have made this type of research proposal because it
suits a lot to our problem. SMEs can only be determined
through only this type of research proposal. We have
research questions for which we will directly interact with
loyal customers and able to identify competitor position in
market. Data collection helps us in determining SMEs’
image. We will apply statistical tools for acquiring
desired results. Professional report will be prepared.
Hypothesis tells us either our research fruitful,
completion its objectives or it fails.


Hypothesis

  “Access    to   finance   for   SMEs   capacity   development    and
  enchasing their contribution in economy”




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                    Research    Proposal   for   SMEs
                    The purpose of the study is to analyze SMEs
                    contribution in our Economy. Specially
                    research objectives are to,

                       To have thorough analysis of working of
                        SMEs in Pakistan
Research Purpose
                       How SMEs are attractive?

                       Role of SMEs in employment generation

                       What is the role of finance in development
                        of SMEs?
                    The survey will be conducted by interview, to
                    a total of 10 -15 different small & medium
                    enterprise owners in Wah Cantt.

                    Secondary data is available on Web,
                    magazines, journals and we can have
Research   Design
                    telephonic survey also.

                    The questions covers wide range of issues
                    including

                       Image of the SMEs will clearly be peep
                        after the research
                    In this section we have interview questions
    Research
                    which will support our research.
    Questions
                    Questions can be open ended or close ended.
                    10 - 15 owners will select from Wah Cantt.
Sample Selection    This type of technique is very much
                    successful in such type of surveys.
Data Collection     Data will be collected to evaluate


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                 interviews.
                 A written report will be submitted and an
Project Report   oral presentation of the findings can be made
                 in lecture hall.
                 Project will be completed with in a period of
                 8 weeks from the time of submission of
                 proposal. Project Submission date is January
Project Cost &
                 05, 2006. The cost of the project estimated
   Schedule
                 to be Rs. 3000, including the fare of buses
                 and other activities generated due to this
                 project.




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R   esearch Objectives




         TO UNDERSTAND THAT
         WHO ARE THE SMEs?
         WHAT ARE THEIR BASES OF DEFINATION?
         WHAT IS THEIR CONTRIBUTION IN THE ECONOMY GROWTH?
         WHAT LEVEL OF EMPLOYMENT THEY ARE PROVIDING?
         WHAT ARE THEIR PROBLEMS?
         WHAT IS THEIR MAJOR PROBLEM?
         WHAT ARE THE CAUSES OF MAJOR PROBLEM?
         HOW WE CAN ELEMINATE THAT PROBLEM?




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O   verview of SME Sector in Pakistan




            Pakistan's economy is an economy of SME. Policies in
            the past have given a general perspective, direction
            and defining broad parameters of activity within the
            macroeconomic framework, but efforts have focused on
            the large enterprises, neglecting SME which are at the
            heart of our economy.
            Our SME suffer from a variety of weaknesses which have
            constrained their ability to adjust to the economic
            liberalization measures introduced and to take full
            advantage of rapidly expanding markets of the world.
            But SME importance and contribution in the economic
            activity suggests that there is a significant potential
            to enhance their growth through appropriate regulations
            and promotion.
            While SME are being mentioned in some of our socio-
            economic strategies and policy documents, measures are
            not sufficiently specified and prioritized for us to be
            able to speak of any coherent SME policy or approach.
            The SME Sector Development Program seeks to improve
            this situation by inviting all concerned stakeholders
            to draft Pakistan's future SME policy.




1. OBSERVATION & BROAD PROBLEM AREA



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The present phase of the industrialization in which the
large number of industries is growing and they are
contributing in the countries development more as compared
to the countries based on the agricultural economy because
the last century is the century the countries whose economy
is based on the industries leave far behind in the race of
the development as compared to the agricultural based
economies.
There is no single example of any single agricultural
economy which is in the list of developed countries. Even
with the help of industrialization the developed countries
are trying to rule also in the agricultural sector. Because
of the expertise in the production of the agricultural
equipment which is making them superior in the agricultural
sector production.
As Pakistan is also agriculture based economy where more
than 60% population is engaged with the production of
agricultural products and agricultural sector is
contributing only 14% o 20% in the economy and if we divide
the industrial sector in different sub parts then
agriculture is the 2nd largest sector in the economy
contribution and the 1st largest in employment. As for our
concern is only with the contribution in the economy. This
poor performance of the agricultural sector can not boost
the Pakistani economy so if we take the industrial sector
which is lifting up the Pakistani economy it is
concentrating upon the different sub sectors like Textile,
leather, Electrical, Surgical equipment sector, sports and
lot of different sectors. In the classification of the
industrial sector we can not regret the role of Small and
Medium Enterprises (SMEs) in the economy because the SMEs
are prevailing in every sector of the economy.


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The development of small and medium size enterprises in
Pakistan means elevation of the poverty in Pakistan because
promotion of the SMEs increases the number of job. SMEs in
the Pakistan are providing the 78% jobs to those persons
who are not employed with the agricultural sector. The SMEs
are contributing the 30% to the GDP of the Pakistan and
it’s around the Rs.140 billion. This contribution of the
SMEs in the economy development is only with out the
development of the SMEs policy and still the SMEs don’t
have the status of the SMEs sector.
So if we want to boost the Pakistani economy then it is
important to encourage the SMEs and also eliminate the
hurdles from the growth of the SMEs. Those hurdles may be
financial, knowledge based, cooperation, and technology etc.
  •   There are two nature of problems first currently
      existing and second situation requiring improvement.
      In our case it is the problem   existing in the present
      scenario.
  •   Problem currently in the SMEs sector is, they have
      lack of finance that’s why they don’t grow and as well
      export
  •   There is need to solve the problem, because if this
      problem would be solved so there are other related
      problem would be solved




2. PRELIMINARY DATA COLLECTION




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Introduction
The development of small and medium size enterprises in
Pakistan means elevation of the poverty in Pakistan because
promotion of the SMEs increases the number of job. SMEs in
the Pakistan are providing the 78% jobs to those persons
who are not employed with the agricultural sector. The SMEs
are contributing the 30% to the GDP of the Pakistan and
it’s around the Rs.140 billion .The government of Pakistan
is developing the SMEs policies which is likely to be
completed by the June 2005.


Back Ground of SMEs in Pakistan
Pakistan has the very rich fertile land and because of the
fertile land it is an agricultural country. It means not
that there is no industry in Pakistan, it have different
small, medium and large industries. Because of the feudal
and beurocratic rule systems the agricultural sector
receives great attention of the government in the past. The
industrial sector was completely ignored even till now
there in no policy for the SMEs. At that time we don’t have
the exact figure of the SMEs and it estimated that at that
time more than 220,000 SMEs are working in Pakistan.


Definition
The definition of the SMEs varies from country to country,
and also from the period of one government to another
government, but in different places they are defined
against different criteria’s like number of employees,
total investment, sales, and production. In Pakistan SMEs
are defined against two criteria’s 1) no of employees and
2) investment. A small industry is that in which 10-35



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employees are engaged or it have the investment from
Rs.2-20 million. And a mediums industry is that which have
the 36-99 employees are engaged or investment from Rs.20-40
million.


SMEs contribution in the economy
SMEs plays vital role in the development of any country and
their contribution can be defined in two terms. First in
the shape of socially (by generating the jobs) and the
economically (by generating the revenue).
In Pakistan SMEs are defined in two terms first in the
human capital shape and in the investment. A small industry
is that in which 10-35 employees are engaged or it have the
investment from Rs.2-20 million. And a mediums industry is
that which have the 36-99 employees are engaged or
investment from Rs.20-40 million.
Where the agriculture and the other sector are playing the
vital role in the development of the country, we can not
regret the role of SMEs. After the agriculture it is the
second largest job providing sector in the Pakistan.
SMEs in the Pakistan are providing the 78% jobs to those
persons who are not employed with the agricultural sector.
The SMEs are contributing the 30% to the GDP of the
Pakistan and it’s around the Rs.140 billion .The government
of Pakistan is developing the SMEs policies which is likely
to be completed by the June 2005.
SMEs account for between 55 per cent and 80 per cent of
total employment in Western Europe, Japan and USA. Their
contribution in output in Japan is 65 per cent, Germany 48
per cent and USA 45 per cent. According to the economic
survey of 1998-99, SMEs with a mere 20 per cent investment



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and resource to less than 10 per cent of the total formal
credit generated 80 per cent of the country's total
employment.
Various types of loans available are small loans for
business and industry, small loans for industrialists,
lending for small and medium industries. If strategic
planning for development of SMEs is made successful; middle
class entrepreneurs may play an effective role in the
economic recovery of Pakistan.
In Pakistan adult literacy rate is 48 per cent and majority
of entrepreneurs operating small businesses and industry
are not educated and as such they hesitate in approaching
small and medium enterprises development authority and
banks for loans. High interest rate is the main hurdle
facing SMEs. Credit may be offered to such enterprises at
subsidized rates, the study said. The research report
proposes the setting up of a 'small business and cottage
industries Bank' with an authorized and paid-up capital of
Rs.One billion to boost the development of existing and
developing new small and medium enterprises.
The role of Small and Micro Enterprises in job creation is
well known and even in developed countries over 60%
employment is in this sector. Therefore, in order to
develop this sector expansion of infrastructure facilities,
deregulation and liberalization of economy, fiscal and
financial incentives are to be provided and promotional
activities such as skill development, industrial estates,
common facilities and marketing arrangements have to be
made. The Micro and Small Industry is considered as the
"back bone" in the economic development of a country. It
plays a pivotal role in contribution towards GDP and job
creation.


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SMEs such as their need for less capital investment per
worker than is required by large enterprises. The abundance
of labor and the shortages of capital and foreign exchange
which are characteristics of developing countries are
compatible with the SMEs labor-intensive character. In
addition, SMEs mobilize local human and material resources
and utilize local raw materials more effectively than large
enterprises, and address more of the consumption needs of
slow income people. Their scale of production is more
appropriate to rural areas and small townships in
developing countries.
SMEs improve forward and background linkages among social
and economic activities of the economy. They promote and
enhance foreign exchange earnings, and offer wider
opportunities to entrepreneurs and to low income and
minority groups. They are flexible in production, have the
potential as a training ground for managerial skills, and
provide rich personal relations. Their ownerships by the
residents of a community results in community based
economic decisions, greater stability of employment and
better community development. In the modern day structural
adjustment, SMEs constitutes a "labor sponge".


How government can improve their performance
  •   Legal and Policy Framework
  •   Access to finance
  •   Technical support
  •   Marketing support
  •   Bringing the research institutions closer to the SMEs
  •   Linkage with the international network



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Compliances
SMEs present a strong case for government/donor incentives
and support. By contrast, large firms, especially in the
textile sector, are already well into the standards regime
and aware of the consequences of the MFA phase-out. The
exporting firms comply unequivocally with product standards
because non-compliance would mean a discontinuation of
orders. Process standards are more of a gray area. An
example of this is ISO 14,001 certification. Some firms
have secured such certification, even though they do not
appear to be fully compliant.


Literature survey
We have conducted literature survey to narrow down our
problem, we have followed following points
  •   Identify relevant sources ( we have adopted full-text
      database)
  •   Extract the relevant information from that articles
  •   Writing the literature review




-------------------------------
We concise the above data which is taken from the site
named. www.smeda.org.pk



3. PROBLEM DEFINATION


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  “Access to finance for SMEs capacity development and
  enchasing their contribution in economy”


On the basis of different interviews and varied literature
we have come to know that the FINANCE is the major hurdle
in the growth of the SMEs. The credit will enable the SMEs
to acquire the new technology, improve quality of their
products. They will re-position them through the new
financing facilities that will help earn more profit. As
SMEs after Agriculture, were intensive employment sector,
so it would help mitigate the unemployment problem and high
profitability will make them pay more taxes. All this
exercise would benefit directly and indirectly to the
health of the economy,” If the income of the SMEs goes up,
the growth rate and employment ratio, vis-à-vis economy
will also be accelerated”.




4. THEORETICAL FRAME WORK DEVELOPMENT


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Relationship of Dependent and Independent


The dependent variable is Access to finance which is the
variable of the primary interest in which variance is
attempted to be explained by different independent
variables and those are
  •   High interest rate over the credit
  •   Less number of financial institutes
  •   Unacceptable terms and conditions of the financial
      institutes
  •   Lake of entrepreneurs knowledge
The less the interest rates over the credit the higher the
investment in the enterprises which leads to the generation
of the employment in the country and also increase the
government revenue in the shape of taxes.
There are also the less number of credit providing
institutes if we take the list of banks working in Pakistan
then we have lot of banks but these banks are working only
in the large cities like Karachi, Lahore, Faisalabad,
Hyderabad, Peshawar, Quetta etc., and in the tehsil taxila
and Wah Cantt there are only few banks those are providing
the credit to the SMEs like Bank Alfalah, PICIC commercial
bank, Habib bank.
Some banks require the very strict terms and conditions for
the entrepreneurs like the mortgage of equal value of
property, a huge list of documents required and attested
from different authorities and also the guaranty of
different persons who belong to the very high class. So if
an individual who is working on the small level and have
the bundle of skill but don’t have huge capital how he can


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survive in the market where there are large giants are
working and a small or medium entrepreneur bring the
security of different upper class persons.
Some entrepreneurs who are running the business in any form
some time they don’t have the knowledge how to take the
loan or how to meet the banks criteria, and some
entrepreneurs also afraid on taking the loan from the banks
they have their on justifications like after the banks
financing the banks interfere in their businesses and they
don’t want the interference of the banks or any other in
there affairs.




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          High interest
          rate over the
              credit




          Less number
           of financial
            institutes


                                      Access to finance
           Terms and
          conditions of
          the financial
            institutes




          Entrepreneur’s
            knowledge




Relation Ship of Intervening Variable with the
Dependent and Independent Variables




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   It is interesting to know that there lake of confidence of
   the owners of small and medium enterprises over the
   financial institutions. If the financial institutes build
   their confidence over the entrepreneurs then can take risk
   of high rate of interest, even if the institute is far from
   the enterprise, if the terms and conditions are little bit
   strict, and even the entrepreneurs have the less education
   and the banking structure knowledge. All the above mentions
   elements can be eliminate by the good corporate culture in
   the banking structure.

  High interest
  rate over the
      credit




  Less number
   of financial
    institutes
                              e en f
                               fi k o

                                    c




                                               Access to finance
                             on c
                                 d
                            C La




   Terms and
  conditions of
  the financial
    institutes
                      Intervening Variable



 Entrepreneur’s
   knowledge


Relation Ship of Moderating Variable with the Dependent
and Independent Variables


It is interesting to know that if the government and the
financial institutions want that small and medium sector grow
then it is important to build up the image of the financial



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institutes in the mind of the entrepreneurs. And this image can
be increased by creating the awareness by using the different
modes of communication like TV program discussions, print media
awareness, seminars in which entrepreneurs, representatives of
the financial institutes, journalists and student should be
invited.



           High interest
           rate over the
               credit




           Less number
            of financial
             institutes


                                                     Access to finance
            Terms and
           conditions of
           the financial
             institutes
                                        e g
                                      ar tin

                                           s
                                     s ne
                                    Aw rea
                                      C




           Entrepreneur’s
             knowledge
                               Moderating Variable




   VARIABLES MODEL




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       High interest
       rate over the
           credit



                         Intervening Variable
       Less number
        of financial
         institutes




                                 e en f
                                  fi k o

                                       c
                                                  Access to finance




                                on c
                                    d
                               C La
        Terms and
       conditions of
       the financial
         institutes




                                               e g
                                             ar tin

                                                  s
                                            s ne
                                           Aw rea
                                             C
      Entrepreneur’s
        knowledge
                                    Moderating Variable




-------------------------------------------------------
All the above diagram is design according to the book of
research but data implemented by our own efforts and
thinking.




5. HYPOTHESES

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  •   If the enough financial resources to SMEs then they
      can grow.
  •   If the SMEs are given the adequate resources, their
      productivity can be improved.(if then statement)
  •   The greater the access to finance, higher the SMEs
      productivity.(directional hypotheses)




6. ELEMENTS OF RESEARCH DESIGN



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  1. Dependent variable

       •    Access to finance
  2. Independent variables

       •   High interest rate over the credit
             Government ask the financial institutions to
              provide the credit to SMEs with low interest
              rates
             Government make some other arrangements
       •   Less number of financial institutes
             Government asks banks to start more branches
             Government issue more licenses to open new
              financial institutions
       •   Unacceptable terms and conditions of the
           financial institutes
             Make less strict terms and conditions for SMEs
       •   Lake of entrepreneurs knowledge
             Government make some some special arrangements
              regarding the market knowledge
             Government makes some arrangements regarding
              SMEs skills improvement.




RELATIONSHIP OF INDEPENDENT VARIABLES AND ITS ELEMENTS
Criteria


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                                   Dimension




                   Element # 01                   Element # 02

 Relationship

                         High interest rate over the credit




         Credit with low mark up                 Some other steps by the government




                          Number of Financial Institutions




Financial Institutions start more branches        Government Issue New Licenses




                            Entrepreneur’s Knowledge




                Market knowledge                Skill development




                       Terms and Conditions of the Financial Institutes




                              Make SMEs friendly policies




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RELATIONSHIP OF INDEPENDENT VARIABLES AND ITS ELEMENTS



                                                       SMEs & Finance




              High interest rate         Number of financial          Entrepreneur’s       Terms and Conditions of the
               over the credit              institutions                knowledge              Financial Institutes




Credit with low mark   Some other steps by                                                 Make SMEs friendly policies
                            the govt
        up




                       Financial institutions start more       Government Issue new
                                   branches                          licenses




                                                                    Market knowledge     Skill development




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DATA COLLECTION METHOD

We have collected both primary and secondary data for our
research. Secondary data collected for refining & narrow
downing our problem and primary data collected for our
research problem to know whether finance is a hurdle in
growth of SMEs.


Interviewing
We have adopted interviewing mode for our research because
we believe by interviewing we can better able to unfold the
problem rather questionnaire. Our interviews were
structured. We have list of questions on which we have
measured many SMEs and find the result same. In interview a
person can answer more openly and explain the problems,
which have happened in our research.
SMEs owners give us detailed answers about problem and
accepted that finance is the major problem, SMEs are not
flourishing in Pakistan.


The Questioning Technique
The questioning techniques adopted are
  •   Funneling (we start discussion with unstructured
      question then we came to   structured questions)
  •   Face to face and telephonic interviews (face to face
      interviews were more fruitful for us as compared to
      telephonic interviews because in face to face we can
      better able to identify the problem by questioning and
      gesture & postures)
  •   Taking Notes (notes were taken over the interviews, to
      remember the main and sub points of the interview)


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SAMPLING

In our case we selected the sample area of Wah Cantt for
our research we have adopted,
  •   Area Sampling
In probability sampling, area sampling was the best case in
our case. It a cluster sample in a specific area. Advantage
of it was it is cost-effective, define broad area of
problem.




DATA ANALYSIS PROCESS


                                   Data Analysis

                                                     Interpretation
                                                       of results



                                                             Discussion




          Getting data                                                 Research
       ready for analysis    Goodness                                  Question
                              of data                                 Answered?
       Editing data                          Hypotheses
       Categorizing data    Reliability        testing
       Writing literature   validity
         review




______________________________________________________.
Pattern design taken from research book (Umma S.)




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INTERVIEWING QUESTIONS
Question # 1
Is the Financial resources are backbone of SMEs?
In majority of the interviews the professionals said that
with out the adequate financial resources no industry could
grow. Credit is constrained for SMEs, being limited to
certain forms of secured credit, along with family and
informal credit. Formal credit comes on very difficult
terms for SMEs, since the use of security in credit
agreements is highly inefficient, and non-real estate
security is largely in effective. For SMEs, neither
unsecured commercial credit or debentures equity capital in
the form of publicly- traded shares and private placements,
nor NGO micro-credit is a viable option. Banks and non-bank
financial institutions (NBFIs) such as finance and leasing
companies require real estate security for loans (land and
buildings) the exceptions being very large firms, firms
with longstanding client relations with the banks, or firms
benefiting from either political favor or a close
relationship with a bank director. SMEs almost universally
start their operations using own funds or family finance.
Typically, these firms face a significant operating capital
constraint in the early years of operation, and often
become “sick” or lose their investment. Expansion credit is
also severely constrained.
They also said that as the financial resources have the
primary importance for establishing a business but with out
some resources like market knowledge, intellectual
property, and industry knowledge now small industry can
grow.



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Question # 2
How government makes the easy access to the finance for
the SMEs?
SME sector has a huge potential estimated at Rs. 1.50
trillion but only 20-25 percent of it has been tapped for
providing finances. So far 18,000 enterprises have been
tapped for providing loans through programmed and
structured lending based on the new guidelines issued by
the State Bank of Pakistan.
The major change for financing the SME business has shifted
from the collateral to cash flow as the previous basis had
resulted in infected portfolio of Rs. 350 billion. So the
entire old concept has now changed to program lending
technology introduced through SME prudential regulations.
Banks are taking initiatives to shift emphasis from purely
collateral based lending to cash flow based while loaning
will be institutionalized.
The new strategy for SME loans as per definition of the
SBP, stresses for number of employees, total assets.
All interviewees ware agreed that at that time only the
banks are the source to provide the loan especially the
local bank and SMEs specialized banks like SME bank.
Khushaly bank, microfinance bank specialized in providing
the loan the small entrepreneurs and government should
encourage these banks to open more branches in other cities
and these banks should fast their lending system from
collateral based lending to cash flow based lending.




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Question # 3
SME have lack of access to financial markets?
Although Pakistan has established significant market
infrastructure for financial services, the existing
institutions do not provide easy financing access for SME,
Most SME poorly document and disclose their business
activities, and are unable to provide the collateral
required for asset based lending and investments. The
reluctance to lend to poorly documented enterprise is
understandable especially in the context of the prevailing
poor credit culture.
Also many SME, especially family owned businesses, find it
difficult to grow beyond a certain point constrained by a
lack of financial and management resources and reluctance
to build partnerships to generate innovation, and to invest
in networks to improve market intelligence.
The solution of this problem should be tackled on two
levels. First: Financial institutions need to develop
standardized services, focusing on the cash-flow earning
capacity of their clients. These products should be
supported by credit enhancements such as guarantees and
collateral. Second: SME must develop simple but sound and
well documented plans for their operations to clarify and
monitor their direction, and to improve access to financial
services. This leads me to the forth issue.
Except the bankers all the persons said that there is less
number of banks those are providing the loan to small
businesses. In their views that less number of banks means
that there is very lengthy list of the financial




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institutions working in Pakistan but only a limited number
of banks are providing the loan to the small businesses.
Question # 4
Do you think that present way of encouraging the small
businesses is good?
If we consider the agenda of the Pervaiz Musharaf
Government, which is based on the six, pillars the third
pillar of the present government of Pakistan is the SME
sector development, which shows the commitment of the
government with the economy development. SMES are a
distinct pillar of the economy that needs to be given due
attention. It requires specific policy and regulatory space
to turn SME into an effective tool for driving the economy
and increasingly contribute to economic growth and
employment.
The Government of Pakistan has developed a number of
strategies for socio-economic development.
• Poverty Reduction Strategy Paper (PRSP)
• Micro Finance Sector Development Program
• SME Sector Development Program
• Education Sector Reforms 2001-05
• Reform of financial sector
• Reforms in Tax Administration
     Presently the government is encouraging the banks to
provide the loan to SMEs like Habib bank, national bank,
etc., and one NGO which is agha khan foundation is
established a bank which is microfinance bank. So it is
also important for the government to encourage the other
NGOs start to some thing for the betterment and growth of
the small businesses which is the actual problem of our
country because this is the only and easy way for the



                                                               31
Research Methods for Business


poverty elevation because the SMEs provides the job for the
job less persons.
Question # 5
Do you think that banks role is good in the SMEs
growth?
Banks do not play a significant role in financing small
entrepreneurs only 14% of small entrepreneurs reported any
bank borrowing. Most Small Entrepreneurs are reluctant to
even contact banks. Among those who ever contacted a bank,
said they faced serious problems, which were the following
  •   Bribery
  •   Completion of Papers
  •   Security Guarantees




______________________________________________________.
Answer of the questions taken from different faculty
members and employees of the companies (Detail In
bibliography)




                                                             32
Research Methods for Business




CONCLUSION

We concluded that development of SMEs in Pakistan through
government bank, Islamic banks and private sector banks
there is a need for the SMEs development in the areas of
SMEs training, skills development, machinery installation
in the form of government grants. Based on the definition
of the SMEs in Pakistan the priority sector may also
determine for providing financial support and priority
sector for SMEs should be the following
  •   Agro based and agro related industries like food
      processing, poultry, dairy, nursery, horticulture and
      flowery culture etc.
  •   Hand looms, power looms weaving industry, different
      type of handy crafts, leather and leather goods,
      surgical equipment industry, electrical industry.
  •   In case of lending from the financial institutions
      following should be consider
         In case of Islamic banks financing the
           appropriate Islamic mode of finances to be
           determined (Musharaka, Mudaraba etc.)
         The determining of the appropriate rare of
           profit and services charges i.e. cost of lending
           and borrowing from the commercial banks, Islamic
           banks, and ultimate beneficiary entrepreneurs.




                                                               33
Research Methods for Business




     RECOMENDATIONS


  1. For Banks
Most financial institutions have not put in place for the
effective assessment for the credit of SMEs, further more
inadequate transparency of their financial status and
management, SMEs often are unable to provide financial
institutions with sufficient information access the
business performance. So in this scenario the SMEs should
follow


A. Lending Strategy
The banks those are providing the financing facilities to
the SMEs should provide the short ,medium and long term
loan facility including the leasing, leanding and risk
sharing and other all possible schemes.


B. Lending Modes
   1) The minimum loan providing period should be 4-5 years
   2) The grace period should be 01 year
   3) In case of any loss recovery should be in
         installments
   4) Lending should be on competitive basis.


  2. For Government
  (Establishment of Funding Schemes)




                                                             34
Research Methods for Business


  The key recommendations for the government are that to
  establish the funds for enhancing the competitiveness of
  SMEs in Pakistan.


  A. Equipment Installation lending Funding Scheme
Government   start a guarantee equipment installation
funding scheme from which government create a guarantee
fund for SMEs and SMEs secure a lending chance from the
financial institutions on behalf of the government to take
at least 50% loan with the government.


B. SMEs Development Fund
Government develops the SMEs development fund to subsidize
the projects carried by social and welfare organizations,
research institutions to enhance the SMEs compositeness.


C. SMEs training Fund
Government create a fund for the SMEs training for
developing the skills of the SMEs like the salary
management of the employees, material management, quality
management etc.




-------------------------------
We wrote the above recommendations with the help of our
H.O.D Mr.Mushtaq



                                                              35
Research Methods for Business




Bibliography


Books
Research methods for business
By, Uma Sekaran


Newspapers
The   Daily DAWN
The   NEWS
The   Nation
The   Pakistan Observer


Workshops, Seminars & Exhibitions
SMEs & Synergism Conference at Marriot Islamabad
DAWS Exhibition “All About Life Style”


Internet
www.smeda.org.pk
www.adb.org
www.dailytimes.com.pk
www.pdg.org.pk
www.pakistanlink.com
www.worldbank.org
www.sdpi.org
www.paktribute.com
www.smebank.org
www.pakboi.gov.pk
www.un.org.pk
www.nation.com.pk
www.comsats.org.pk
www2.uta.edu
www.pakobserver.net
www.smefund.tid.gov.hk
www.islamibankbd.com
www.ilo.org
www.pakistaneconomist.com
www.nust.edu.pk
           RESONS FOR THE RESEARCH DESIGN:

                                                             36
Research Methods for Business




       There are number of variables which effect the development of SMEs in several
ways. These are;

  I. Government Polices and Regulation
 II. SMEDA’s role
III. Technological advancement
IV. Investment
 V. Access to Finance
VI. High Interest rate over the credit
VII. Less number of Financial Institutes
VIII. Unacceptable terms and conditions of the Financial Institution
IX. Lake of Entrepreneurs knowledge


Government Polices and Regulation:
       SMEs development depends upon the role of government, because in Pakistan the
bureaucratic environment is over here and the policies which are made by government
are not supportive for SMEs development.
Technological advancement:
       Technology plays very important role in the development of SMEs, because in
large businesses the technology is not introduced very rapidly because of risk factor, but
if we will see Small Business it is introduced very rapidly so it plays very important role
as it increase the productivity, decreases the cost, increases the efficiency. So,
government should try to make some institution for the development training of
employees about technology.
Access to Finance:
       Another big factor which influences the performance of SMEs in Pakistan is the
problem of Finances. The reason is interest rate is very high. So for he facilitation of
finance government have to take some steps for the development of SMEs. Some of them
are in the form of SMEs bank, SMEDA which is providing different types of finance
form the Small and Medium Enterprises.


High Interest rate over the credit:

                                                                                        37
Research Methods for Business


   •   Government ask the Financial Institutions to provide the credit to SMEs with low
       interest rates.
   •   Government make some other arrangements


Less number of Financial Institutes:
   •   Government asks banks to start more branches
   •   Government issues more licenses to open new Financial Institutions


Unacceptable terms & conditions of Financial Institution:
   •   Make less strict terms and conditions for SMEs.


Lake of Entrepreneurs knowledge:
   •   Government make some special arrangements regarding the market knowledge
   •   Government makes some arrangements regarding SMEs skills improvement




                                                                                    38

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Sme's

  • 1. Research Methods for Business Research on The role of SMEs in Pakistan Table of Content S # Contents Page # 01 Research Proposal 02 Observation & Broad Problem Area 01 03 Preliminary Data Collection 03 04 Problem Definition 08 05 Theoretical Frame Work Development Relationship Of Dependent And Independent 09 Relation Ship Of Intervening Variable With 11 The Dependent And Independent Variables Relation Ship Of Moderating Variable With 12 The Dependent And Independent Variables Variables Model 13 06 Hypotheses 14 07 Elements Of Research Design 15 08 Relationship Of Independent Variables And Its Elements 16 09 Data Collection Method 18 10 Sampling 19 11 Interviewing Questions 20 12 Conclusion 25 13 Recommendations 26 14 Articles 1
  • 2. Research Methods for Business 15 Appendixes 16 Bibliography A CKHNOWLEDGEMENT All praise to Almighty ALLAH, the most merciful and compassionate, who enabled us to complete this Project. We express our gratitude to our kind course coordinator Mr. Faisal Azeem Malik, who kept our moral high by his suggestions and appreciation. He was available to us whenever and for whatever we consulted him. Without his precious guidance and help we could never be able to complete this task. We thankful to all interviewers who cooperate with us and provide best possible information. And at last but not the least, we would like to acknowledge the support of our family members. We would like to admit that we owe all our achievements to our truly, sincere and most loving family members who mean the most to us, and whose prayers are source of determination for us. 2
  • 3. Research Methods for Business Research Proposal Management Question Management would like to investigate, “What is the role of SMEs in Pakistan?” Reasons of selecting research design: We have made this type of research proposal because it suits a lot to our problem. SMEs can only be determined through only this type of research proposal. We have research questions for which we will directly interact with loyal customers and able to identify competitor position in market. Data collection helps us in determining SMEs’ image. We will apply statistical tools for acquiring desired results. Professional report will be prepared. Hypothesis tells us either our research fruitful, completion its objectives or it fails. Hypothesis “Access to finance for SMEs capacity development and enchasing their contribution in economy” 3
  • 4. Research Methods for Business Research Proposal for SMEs The purpose of the study is to analyze SMEs contribution in our Economy. Specially research objectives are to,  To have thorough analysis of working of SMEs in Pakistan Research Purpose  How SMEs are attractive?  Role of SMEs in employment generation  What is the role of finance in development of SMEs? The survey will be conducted by interview, to a total of 10 -15 different small & medium enterprise owners in Wah Cantt. Secondary data is available on Web, magazines, journals and we can have Research Design telephonic survey also. The questions covers wide range of issues including  Image of the SMEs will clearly be peep after the research In this section we have interview questions Research which will support our research. Questions Questions can be open ended or close ended. 10 - 15 owners will select from Wah Cantt. Sample Selection This type of technique is very much successful in such type of surveys. Data Collection Data will be collected to evaluate 4
  • 5. Research Methods for Business interviews. A written report will be submitted and an Project Report oral presentation of the findings can be made in lecture hall. Project will be completed with in a period of 8 weeks from the time of submission of proposal. Project Submission date is January Project Cost & 05, 2006. The cost of the project estimated Schedule to be Rs. 3000, including the fare of buses and other activities generated due to this project. 5
  • 6. Research Methods for Business R esearch Objectives TO UNDERSTAND THAT WHO ARE THE SMEs? WHAT ARE THEIR BASES OF DEFINATION? WHAT IS THEIR CONTRIBUTION IN THE ECONOMY GROWTH? WHAT LEVEL OF EMPLOYMENT THEY ARE PROVIDING? WHAT ARE THEIR PROBLEMS? WHAT IS THEIR MAJOR PROBLEM? WHAT ARE THE CAUSES OF MAJOR PROBLEM? HOW WE CAN ELEMINATE THAT PROBLEM? 6
  • 7. Research Methods for Business O verview of SME Sector in Pakistan Pakistan's economy is an economy of SME. Policies in the past have given a general perspective, direction and defining broad parameters of activity within the macroeconomic framework, but efforts have focused on the large enterprises, neglecting SME which are at the heart of our economy. Our SME suffer from a variety of weaknesses which have constrained their ability to adjust to the economic liberalization measures introduced and to take full advantage of rapidly expanding markets of the world. But SME importance and contribution in the economic activity suggests that there is a significant potential to enhance their growth through appropriate regulations and promotion. While SME are being mentioned in some of our socio- economic strategies and policy documents, measures are not sufficiently specified and prioritized for us to be able to speak of any coherent SME policy or approach. The SME Sector Development Program seeks to improve this situation by inviting all concerned stakeholders to draft Pakistan's future SME policy. 1. OBSERVATION & BROAD PROBLEM AREA 7
  • 8. Research Methods for Business The present phase of the industrialization in which the large number of industries is growing and they are contributing in the countries development more as compared to the countries based on the agricultural economy because the last century is the century the countries whose economy is based on the industries leave far behind in the race of the development as compared to the agricultural based economies. There is no single example of any single agricultural economy which is in the list of developed countries. Even with the help of industrialization the developed countries are trying to rule also in the agricultural sector. Because of the expertise in the production of the agricultural equipment which is making them superior in the agricultural sector production. As Pakistan is also agriculture based economy where more than 60% population is engaged with the production of agricultural products and agricultural sector is contributing only 14% o 20% in the economy and if we divide the industrial sector in different sub parts then agriculture is the 2nd largest sector in the economy contribution and the 1st largest in employment. As for our concern is only with the contribution in the economy. This poor performance of the agricultural sector can not boost the Pakistani economy so if we take the industrial sector which is lifting up the Pakistani economy it is concentrating upon the different sub sectors like Textile, leather, Electrical, Surgical equipment sector, sports and lot of different sectors. In the classification of the industrial sector we can not regret the role of Small and Medium Enterprises (SMEs) in the economy because the SMEs are prevailing in every sector of the economy. 8
  • 9. Research Methods for Business The development of small and medium size enterprises in Pakistan means elevation of the poverty in Pakistan because promotion of the SMEs increases the number of job. SMEs in the Pakistan are providing the 78% jobs to those persons who are not employed with the agricultural sector. The SMEs are contributing the 30% to the GDP of the Pakistan and it’s around the Rs.140 billion. This contribution of the SMEs in the economy development is only with out the development of the SMEs policy and still the SMEs don’t have the status of the SMEs sector. So if we want to boost the Pakistani economy then it is important to encourage the SMEs and also eliminate the hurdles from the growth of the SMEs. Those hurdles may be financial, knowledge based, cooperation, and technology etc. • There are two nature of problems first currently existing and second situation requiring improvement. In our case it is the problem existing in the present scenario. • Problem currently in the SMEs sector is, they have lack of finance that’s why they don’t grow and as well export • There is need to solve the problem, because if this problem would be solved so there are other related problem would be solved 2. PRELIMINARY DATA COLLECTION 9
  • 10. Research Methods for Business Introduction The development of small and medium size enterprises in Pakistan means elevation of the poverty in Pakistan because promotion of the SMEs increases the number of job. SMEs in the Pakistan are providing the 78% jobs to those persons who are not employed with the agricultural sector. The SMEs are contributing the 30% to the GDP of the Pakistan and it’s around the Rs.140 billion .The government of Pakistan is developing the SMEs policies which is likely to be completed by the June 2005. Back Ground of SMEs in Pakistan Pakistan has the very rich fertile land and because of the fertile land it is an agricultural country. It means not that there is no industry in Pakistan, it have different small, medium and large industries. Because of the feudal and beurocratic rule systems the agricultural sector receives great attention of the government in the past. The industrial sector was completely ignored even till now there in no policy for the SMEs. At that time we don’t have the exact figure of the SMEs and it estimated that at that time more than 220,000 SMEs are working in Pakistan. Definition The definition of the SMEs varies from country to country, and also from the period of one government to another government, but in different places they are defined against different criteria’s like number of employees, total investment, sales, and production. In Pakistan SMEs are defined against two criteria’s 1) no of employees and 2) investment. A small industry is that in which 10-35 10
  • 11. Research Methods for Business employees are engaged or it have the investment from Rs.2-20 million. And a mediums industry is that which have the 36-99 employees are engaged or investment from Rs.20-40 million. SMEs contribution in the economy SMEs plays vital role in the development of any country and their contribution can be defined in two terms. First in the shape of socially (by generating the jobs) and the economically (by generating the revenue). In Pakistan SMEs are defined in two terms first in the human capital shape and in the investment. A small industry is that in which 10-35 employees are engaged or it have the investment from Rs.2-20 million. And a mediums industry is that which have the 36-99 employees are engaged or investment from Rs.20-40 million. Where the agriculture and the other sector are playing the vital role in the development of the country, we can not regret the role of SMEs. After the agriculture it is the second largest job providing sector in the Pakistan. SMEs in the Pakistan are providing the 78% jobs to those persons who are not employed with the agricultural sector. The SMEs are contributing the 30% to the GDP of the Pakistan and it’s around the Rs.140 billion .The government of Pakistan is developing the SMEs policies which is likely to be completed by the June 2005. SMEs account for between 55 per cent and 80 per cent of total employment in Western Europe, Japan and USA. Their contribution in output in Japan is 65 per cent, Germany 48 per cent and USA 45 per cent. According to the economic survey of 1998-99, SMEs with a mere 20 per cent investment 11
  • 12. Research Methods for Business and resource to less than 10 per cent of the total formal credit generated 80 per cent of the country's total employment. Various types of loans available are small loans for business and industry, small loans for industrialists, lending for small and medium industries. If strategic planning for development of SMEs is made successful; middle class entrepreneurs may play an effective role in the economic recovery of Pakistan. In Pakistan adult literacy rate is 48 per cent and majority of entrepreneurs operating small businesses and industry are not educated and as such they hesitate in approaching small and medium enterprises development authority and banks for loans. High interest rate is the main hurdle facing SMEs. Credit may be offered to such enterprises at subsidized rates, the study said. The research report proposes the setting up of a 'small business and cottage industries Bank' with an authorized and paid-up capital of Rs.One billion to boost the development of existing and developing new small and medium enterprises. The role of Small and Micro Enterprises in job creation is well known and even in developed countries over 60% employment is in this sector. Therefore, in order to develop this sector expansion of infrastructure facilities, deregulation and liberalization of economy, fiscal and financial incentives are to be provided and promotional activities such as skill development, industrial estates, common facilities and marketing arrangements have to be made. The Micro and Small Industry is considered as the "back bone" in the economic development of a country. It plays a pivotal role in contribution towards GDP and job creation. 12
  • 13. Research Methods for Business SMEs such as their need for less capital investment per worker than is required by large enterprises. The abundance of labor and the shortages of capital and foreign exchange which are characteristics of developing countries are compatible with the SMEs labor-intensive character. In addition, SMEs mobilize local human and material resources and utilize local raw materials more effectively than large enterprises, and address more of the consumption needs of slow income people. Their scale of production is more appropriate to rural areas and small townships in developing countries. SMEs improve forward and background linkages among social and economic activities of the economy. They promote and enhance foreign exchange earnings, and offer wider opportunities to entrepreneurs and to low income and minority groups. They are flexible in production, have the potential as a training ground for managerial skills, and provide rich personal relations. Their ownerships by the residents of a community results in community based economic decisions, greater stability of employment and better community development. In the modern day structural adjustment, SMEs constitutes a "labor sponge". How government can improve their performance • Legal and Policy Framework • Access to finance • Technical support • Marketing support • Bringing the research institutions closer to the SMEs • Linkage with the international network 13
  • 14. Research Methods for Business Compliances SMEs present a strong case for government/donor incentives and support. By contrast, large firms, especially in the textile sector, are already well into the standards regime and aware of the consequences of the MFA phase-out. The exporting firms comply unequivocally with product standards because non-compliance would mean a discontinuation of orders. Process standards are more of a gray area. An example of this is ISO 14,001 certification. Some firms have secured such certification, even though they do not appear to be fully compliant. Literature survey We have conducted literature survey to narrow down our problem, we have followed following points • Identify relevant sources ( we have adopted full-text database) • Extract the relevant information from that articles • Writing the literature review ------------------------------- We concise the above data which is taken from the site named. www.smeda.org.pk 3. PROBLEM DEFINATION 14
  • 15. Research Methods for Business “Access to finance for SMEs capacity development and enchasing their contribution in economy” On the basis of different interviews and varied literature we have come to know that the FINANCE is the major hurdle in the growth of the SMEs. The credit will enable the SMEs to acquire the new technology, improve quality of their products. They will re-position them through the new financing facilities that will help earn more profit. As SMEs after Agriculture, were intensive employment sector, so it would help mitigate the unemployment problem and high profitability will make them pay more taxes. All this exercise would benefit directly and indirectly to the health of the economy,” If the income of the SMEs goes up, the growth rate and employment ratio, vis-à-vis economy will also be accelerated”. 4. THEORETICAL FRAME WORK DEVELOPMENT 15
  • 16. Research Methods for Business Relationship of Dependent and Independent The dependent variable is Access to finance which is the variable of the primary interest in which variance is attempted to be explained by different independent variables and those are • High interest rate over the credit • Less number of financial institutes • Unacceptable terms and conditions of the financial institutes • Lake of entrepreneurs knowledge The less the interest rates over the credit the higher the investment in the enterprises which leads to the generation of the employment in the country and also increase the government revenue in the shape of taxes. There are also the less number of credit providing institutes if we take the list of banks working in Pakistan then we have lot of banks but these banks are working only in the large cities like Karachi, Lahore, Faisalabad, Hyderabad, Peshawar, Quetta etc., and in the tehsil taxila and Wah Cantt there are only few banks those are providing the credit to the SMEs like Bank Alfalah, PICIC commercial bank, Habib bank. Some banks require the very strict terms and conditions for the entrepreneurs like the mortgage of equal value of property, a huge list of documents required and attested from different authorities and also the guaranty of different persons who belong to the very high class. So if an individual who is working on the small level and have the bundle of skill but don’t have huge capital how he can 16
  • 17. Research Methods for Business survive in the market where there are large giants are working and a small or medium entrepreneur bring the security of different upper class persons. Some entrepreneurs who are running the business in any form some time they don’t have the knowledge how to take the loan or how to meet the banks criteria, and some entrepreneurs also afraid on taking the loan from the banks they have their on justifications like after the banks financing the banks interfere in their businesses and they don’t want the interference of the banks or any other in there affairs. 17
  • 18. Research Methods for Business High interest rate over the credit Less number of financial institutes Access to finance Terms and conditions of the financial institutes Entrepreneur’s knowledge Relation Ship of Intervening Variable with the Dependent and Independent Variables 18
  • 19. Research Methods for Business It is interesting to know that there lake of confidence of the owners of small and medium enterprises over the financial institutions. If the financial institutes build their confidence over the entrepreneurs then can take risk of high rate of interest, even if the institute is far from the enterprise, if the terms and conditions are little bit strict, and even the entrepreneurs have the less education and the banking structure knowledge. All the above mentions elements can be eliminate by the good corporate culture in the banking structure. High interest rate over the credit Less number of financial institutes e en f fi k o c Access to finance on c d C La Terms and conditions of the financial institutes Intervening Variable Entrepreneur’s knowledge Relation Ship of Moderating Variable with the Dependent and Independent Variables It is interesting to know that if the government and the financial institutions want that small and medium sector grow then it is important to build up the image of the financial 19
  • 20. Research Methods for Business institutes in the mind of the entrepreneurs. And this image can be increased by creating the awareness by using the different modes of communication like TV program discussions, print media awareness, seminars in which entrepreneurs, representatives of the financial institutes, journalists and student should be invited. High interest rate over the credit Less number of financial institutes Access to finance Terms and conditions of the financial institutes e g ar tin s s ne Aw rea C Entrepreneur’s knowledge Moderating Variable VARIABLES MODEL 20
  • 21. Research Methods for Business High interest rate over the credit Intervening Variable Less number of financial institutes e en f fi k o c Access to finance on c d C La Terms and conditions of the financial institutes e g ar tin s s ne Aw rea C Entrepreneur’s knowledge Moderating Variable ------------------------------------------------------- All the above diagram is design according to the book of research but data implemented by our own efforts and thinking. 5. HYPOTHESES 21
  • 22. Research Methods for Business • If the enough financial resources to SMEs then they can grow. • If the SMEs are given the adequate resources, their productivity can be improved.(if then statement) • The greater the access to finance, higher the SMEs productivity.(directional hypotheses) 6. ELEMENTS OF RESEARCH DESIGN 22
  • 23. Research Methods for Business 1. Dependent variable • Access to finance 2. Independent variables • High interest rate over the credit  Government ask the financial institutions to provide the credit to SMEs with low interest rates  Government make some other arrangements • Less number of financial institutes  Government asks banks to start more branches  Government issue more licenses to open new financial institutions • Unacceptable terms and conditions of the financial institutes  Make less strict terms and conditions for SMEs • Lake of entrepreneurs knowledge  Government make some some special arrangements regarding the market knowledge  Government makes some arrangements regarding SMEs skills improvement. RELATIONSHIP OF INDEPENDENT VARIABLES AND ITS ELEMENTS Criteria 23
  • 24. Research Methods for Business Dimension Element # 01 Element # 02 Relationship High interest rate over the credit Credit with low mark up Some other steps by the government Number of Financial Institutions Financial Institutions start more branches Government Issue New Licenses Entrepreneur’s Knowledge Market knowledge Skill development Terms and Conditions of the Financial Institutes Make SMEs friendly policies 24
  • 25. Research Methods for Business RELATIONSHIP OF INDEPENDENT VARIABLES AND ITS ELEMENTS SMEs & Finance High interest rate Number of financial Entrepreneur’s Terms and Conditions of the over the credit institutions knowledge Financial Institutes Credit with low mark Some other steps by Make SMEs friendly policies the govt up Financial institutions start more Government Issue new branches licenses Market knowledge Skill development 25
  • 26. Research Methods for Business DATA COLLECTION METHOD We have collected both primary and secondary data for our research. Secondary data collected for refining & narrow downing our problem and primary data collected for our research problem to know whether finance is a hurdle in growth of SMEs. Interviewing We have adopted interviewing mode for our research because we believe by interviewing we can better able to unfold the problem rather questionnaire. Our interviews were structured. We have list of questions on which we have measured many SMEs and find the result same. In interview a person can answer more openly and explain the problems, which have happened in our research. SMEs owners give us detailed answers about problem and accepted that finance is the major problem, SMEs are not flourishing in Pakistan. The Questioning Technique The questioning techniques adopted are • Funneling (we start discussion with unstructured question then we came to structured questions) • Face to face and telephonic interviews (face to face interviews were more fruitful for us as compared to telephonic interviews because in face to face we can better able to identify the problem by questioning and gesture & postures) • Taking Notes (notes were taken over the interviews, to remember the main and sub points of the interview) 26
  • 27. Research Methods for Business SAMPLING In our case we selected the sample area of Wah Cantt for our research we have adopted, • Area Sampling In probability sampling, area sampling was the best case in our case. It a cluster sample in a specific area. Advantage of it was it is cost-effective, define broad area of problem. DATA ANALYSIS PROCESS Data Analysis Interpretation of results Discussion Getting data Research ready for analysis Goodness Question of data Answered? Editing data Hypotheses Categorizing data Reliability testing Writing literature validity review ______________________________________________________. Pattern design taken from research book (Umma S.) 27
  • 28. Research Methods for Business INTERVIEWING QUESTIONS Question # 1 Is the Financial resources are backbone of SMEs? In majority of the interviews the professionals said that with out the adequate financial resources no industry could grow. Credit is constrained for SMEs, being limited to certain forms of secured credit, along with family and informal credit. Formal credit comes on very difficult terms for SMEs, since the use of security in credit agreements is highly inefficient, and non-real estate security is largely in effective. For SMEs, neither unsecured commercial credit or debentures equity capital in the form of publicly- traded shares and private placements, nor NGO micro-credit is a viable option. Banks and non-bank financial institutions (NBFIs) such as finance and leasing companies require real estate security for loans (land and buildings) the exceptions being very large firms, firms with longstanding client relations with the banks, or firms benefiting from either political favor or a close relationship with a bank director. SMEs almost universally start their operations using own funds or family finance. Typically, these firms face a significant operating capital constraint in the early years of operation, and often become “sick” or lose their investment. Expansion credit is also severely constrained. They also said that as the financial resources have the primary importance for establishing a business but with out some resources like market knowledge, intellectual property, and industry knowledge now small industry can grow. 28
  • 29. Research Methods for Business Question # 2 How government makes the easy access to the finance for the SMEs? SME sector has a huge potential estimated at Rs. 1.50 trillion but only 20-25 percent of it has been tapped for providing finances. So far 18,000 enterprises have been tapped for providing loans through programmed and structured lending based on the new guidelines issued by the State Bank of Pakistan. The major change for financing the SME business has shifted from the collateral to cash flow as the previous basis had resulted in infected portfolio of Rs. 350 billion. So the entire old concept has now changed to program lending technology introduced through SME prudential regulations. Banks are taking initiatives to shift emphasis from purely collateral based lending to cash flow based while loaning will be institutionalized. The new strategy for SME loans as per definition of the SBP, stresses for number of employees, total assets. All interviewees ware agreed that at that time only the banks are the source to provide the loan especially the local bank and SMEs specialized banks like SME bank. Khushaly bank, microfinance bank specialized in providing the loan the small entrepreneurs and government should encourage these banks to open more branches in other cities and these banks should fast their lending system from collateral based lending to cash flow based lending. 29
  • 30. Research Methods for Business Question # 3 SME have lack of access to financial markets? Although Pakistan has established significant market infrastructure for financial services, the existing institutions do not provide easy financing access for SME, Most SME poorly document and disclose their business activities, and are unable to provide the collateral required for asset based lending and investments. The reluctance to lend to poorly documented enterprise is understandable especially in the context of the prevailing poor credit culture. Also many SME, especially family owned businesses, find it difficult to grow beyond a certain point constrained by a lack of financial and management resources and reluctance to build partnerships to generate innovation, and to invest in networks to improve market intelligence. The solution of this problem should be tackled on two levels. First: Financial institutions need to develop standardized services, focusing on the cash-flow earning capacity of their clients. These products should be supported by credit enhancements such as guarantees and collateral. Second: SME must develop simple but sound and well documented plans for their operations to clarify and monitor their direction, and to improve access to financial services. This leads me to the forth issue. Except the bankers all the persons said that there is less number of banks those are providing the loan to small businesses. In their views that less number of banks means that there is very lengthy list of the financial 30
  • 31. Research Methods for Business institutions working in Pakistan but only a limited number of banks are providing the loan to the small businesses. Question # 4 Do you think that present way of encouraging the small businesses is good? If we consider the agenda of the Pervaiz Musharaf Government, which is based on the six, pillars the third pillar of the present government of Pakistan is the SME sector development, which shows the commitment of the government with the economy development. SMES are a distinct pillar of the economy that needs to be given due attention. It requires specific policy and regulatory space to turn SME into an effective tool for driving the economy and increasingly contribute to economic growth and employment. The Government of Pakistan has developed a number of strategies for socio-economic development. • Poverty Reduction Strategy Paper (PRSP) • Micro Finance Sector Development Program • SME Sector Development Program • Education Sector Reforms 2001-05 • Reform of financial sector • Reforms in Tax Administration Presently the government is encouraging the banks to provide the loan to SMEs like Habib bank, national bank, etc., and one NGO which is agha khan foundation is established a bank which is microfinance bank. So it is also important for the government to encourage the other NGOs start to some thing for the betterment and growth of the small businesses which is the actual problem of our country because this is the only and easy way for the 31
  • 32. Research Methods for Business poverty elevation because the SMEs provides the job for the job less persons. Question # 5 Do you think that banks role is good in the SMEs growth? Banks do not play a significant role in financing small entrepreneurs only 14% of small entrepreneurs reported any bank borrowing. Most Small Entrepreneurs are reluctant to even contact banks. Among those who ever contacted a bank, said they faced serious problems, which were the following • Bribery • Completion of Papers • Security Guarantees ______________________________________________________. Answer of the questions taken from different faculty members and employees of the companies (Detail In bibliography) 32
  • 33. Research Methods for Business CONCLUSION We concluded that development of SMEs in Pakistan through government bank, Islamic banks and private sector banks there is a need for the SMEs development in the areas of SMEs training, skills development, machinery installation in the form of government grants. Based on the definition of the SMEs in Pakistan the priority sector may also determine for providing financial support and priority sector for SMEs should be the following • Agro based and agro related industries like food processing, poultry, dairy, nursery, horticulture and flowery culture etc. • Hand looms, power looms weaving industry, different type of handy crafts, leather and leather goods, surgical equipment industry, electrical industry. • In case of lending from the financial institutions following should be consider  In case of Islamic banks financing the appropriate Islamic mode of finances to be determined (Musharaka, Mudaraba etc.)  The determining of the appropriate rare of profit and services charges i.e. cost of lending and borrowing from the commercial banks, Islamic banks, and ultimate beneficiary entrepreneurs. 33
  • 34. Research Methods for Business RECOMENDATIONS 1. For Banks Most financial institutions have not put in place for the effective assessment for the credit of SMEs, further more inadequate transparency of their financial status and management, SMEs often are unable to provide financial institutions with sufficient information access the business performance. So in this scenario the SMEs should follow A. Lending Strategy The banks those are providing the financing facilities to the SMEs should provide the short ,medium and long term loan facility including the leasing, leanding and risk sharing and other all possible schemes. B. Lending Modes 1) The minimum loan providing period should be 4-5 years 2) The grace period should be 01 year 3) In case of any loss recovery should be in installments 4) Lending should be on competitive basis. 2. For Government (Establishment of Funding Schemes) 34
  • 35. Research Methods for Business The key recommendations for the government are that to establish the funds for enhancing the competitiveness of SMEs in Pakistan. A. Equipment Installation lending Funding Scheme Government start a guarantee equipment installation funding scheme from which government create a guarantee fund for SMEs and SMEs secure a lending chance from the financial institutions on behalf of the government to take at least 50% loan with the government. B. SMEs Development Fund Government develops the SMEs development fund to subsidize the projects carried by social and welfare organizations, research institutions to enhance the SMEs compositeness. C. SMEs training Fund Government create a fund for the SMEs training for developing the skills of the SMEs like the salary management of the employees, material management, quality management etc. ------------------------------- We wrote the above recommendations with the help of our H.O.D Mr.Mushtaq 35
  • 36. Research Methods for Business Bibliography Books Research methods for business By, Uma Sekaran Newspapers The Daily DAWN The NEWS The Nation The Pakistan Observer Workshops, Seminars & Exhibitions SMEs & Synergism Conference at Marriot Islamabad DAWS Exhibition “All About Life Style” Internet www.smeda.org.pk www.adb.org www.dailytimes.com.pk www.pdg.org.pk www.pakistanlink.com www.worldbank.org www.sdpi.org www.paktribute.com www.smebank.org www.pakboi.gov.pk www.un.org.pk www.nation.com.pk www.comsats.org.pk www2.uta.edu www.pakobserver.net www.smefund.tid.gov.hk www.islamibankbd.com www.ilo.org www.pakistaneconomist.com www.nust.edu.pk RESONS FOR THE RESEARCH DESIGN: 36
  • 37. Research Methods for Business There are number of variables which effect the development of SMEs in several ways. These are; I. Government Polices and Regulation II. SMEDA’s role III. Technological advancement IV. Investment V. Access to Finance VI. High Interest rate over the credit VII. Less number of Financial Institutes VIII. Unacceptable terms and conditions of the Financial Institution IX. Lake of Entrepreneurs knowledge Government Polices and Regulation: SMEs development depends upon the role of government, because in Pakistan the bureaucratic environment is over here and the policies which are made by government are not supportive for SMEs development. Technological advancement: Technology plays very important role in the development of SMEs, because in large businesses the technology is not introduced very rapidly because of risk factor, but if we will see Small Business it is introduced very rapidly so it plays very important role as it increase the productivity, decreases the cost, increases the efficiency. So, government should try to make some institution for the development training of employees about technology. Access to Finance: Another big factor which influences the performance of SMEs in Pakistan is the problem of Finances. The reason is interest rate is very high. So for he facilitation of finance government have to take some steps for the development of SMEs. Some of them are in the form of SMEs bank, SMEDA which is providing different types of finance form the Small and Medium Enterprises. High Interest rate over the credit: 37
  • 38. Research Methods for Business • Government ask the Financial Institutions to provide the credit to SMEs with low interest rates. • Government make some other arrangements Less number of Financial Institutes: • Government asks banks to start more branches • Government issues more licenses to open new Financial Institutions Unacceptable terms & conditions of Financial Institution: • Make less strict terms and conditions for SMEs. Lake of Entrepreneurs knowledge: • Government make some special arrangements regarding the market knowledge • Government makes some arrangements regarding SMEs skills improvement 38