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Social Media Class:
 Facebook & Twitter
   Wednesday, April 17, 2013
Facebook Lecture
Pages & Profiles
•    What’s the difference between a page & a profile?
Content
•    Posting frequency
•    Posting types
      –    Photos
      –    Links
      –    Video
      –    Events
      –    Tagging
      –    Sharing
•    Dos & Don’ts
•    Sharing Content
      –  Friends
      –  Other pages
      –  Social networks
Tools
•    Ads & promoted posts
Tools
•    Custom apps
Tools
•    Offers, events, polls
Admin
•    Highlighting & pinning
•    Analytics
•    Adding Admins
•    Admin settings
      –  Admin panel
      –  Moderating
      –  Messages
•    Liking other pages
Design
•    Cover photo
•    Profile picture
•    Tabs
•    Rules, regulations
Facebook Q & A
Facebook Workshop
Take a break!
Twitter Lecture
What is Twitter?
•    Why you should use it
How to set up a profile
•    Choosing a twitter handle
•    Profile
      –  Photo
      –  Header
      –  Name, location, bio
•    Design
      –  Background
      –  Colors
Populating
•    Where to find content
•    How to post content
      –    Hashtags
      –    Short Links
      –    @ replies
      –    ReTweeting
      –    DMs
How to gain followers
•    Follow people
•    Mention people
•    Retweet other people’s tweets
•    Share quality content
Examples
•    Personality, humor
•    Customer services
•    Expert
•    Chats
•    Tips
Examples
•    Southwest Airlines
Twitter Q & A
Twitter Workshop
Thank You!
 @theabbiagency
 @connieaguilar
 @nicolerosedion
  @tywhitaker

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Social Media Training: Facebook & Twitter