This document describes the Analytic Hierarchy Process (AHP), a framework for multi-criteria decision making. AHP breaks down a decision problem into a hierarchy of criteria and alternatives. It uses pairwise comparisons to determine the relative importance of criteria and to rank alternatives. Both qualitative and quantitative information can be incorporated through informed judgments to derive weights and priorities. An example of using AHP to select a car based on style, reliability, and fuel economy is provided to illustrate the process.
Analyze Complex Decisions with the Analytic Hierarchy Process (AHP
1. Analytic Hierarchy Process
• Multiple-criteria decision-making
• Real world decision problems
– multiple, diverse criteria
– qualitative as well as quantitative information
Comparing apples and oranges?
Spend on defence or agriculture?
Open the refrigerator - apple or orange?
2. AHP
• Information is decomposed into a hierarchy of
alternatives and criteria
• Information is then synthesized to determine
relative ranking of alternatives
• Both qualitative and quantitative information
can be compared using informed judgements
to derive weights and priorities
3. Example: Car Selection
• Objective
– Selecting a car
• Criteria
– Style, Reliability, Fuel-economy Cost?
• Alternatives
– Civic Coupe, Saturn Coupe, Ford Escort,
Mazda Miata
4. Hierarchical tree
S t y le R e lia b ilit y F u e l E c o n o m y
S e le c t in g
a N e w C a r
- Civic
- Saturn
- Escort
- Miata
- Civic
- Saturn
- Escort
- Miata
- Civic
- Saturn
- Escort
- Miata
6. Ranking of priorities
• Eigenvector [Ax = λx]
Iterate
1. Take successive squared powers of matrix
2. Normalize the row sums
Until difference between successive row sums is
less than a pre-specified value
8. Preference
• Style .3196
• Reliability .5584
• Fuel Economy .1220
S t y le
. 3 1 9 6
R e lia b ilit y
. 5 5 8 4
F u e l E c o n o m y
. 1 2 2 0
S e le c t in g
a N e w C a r
1 .0
11. S t y le
. 3 1 9 6
R e lia b ilit y
. 5 5 8 4
F u e l E c o n o m y
. 1 2 2 0
S e le c t in g
a N e w C a r
1 .0
- Civic .1160
- Saturn .2470
- Escort .0600
- Miata .5770
- Civic .3790
- Saturn .2900
- Escort .0740
- Miata .2570
- Civic .3010
- Saturn .2390
- Escort .2120
- Miata .2480
13. Handling Costs
• Dangers of including Cost as another criterion
– political, emotional responses?
• Separate Benefits and Costs hierarchical trees
• Costs vs. Benefits evaluation
– Alternative with best benefits/costs ratio