A p g i c o Workshop in 2008 in Portugal I lead on behalf of Quotidian, Ltd.

1. The users as a catalyst for creativity conceito de serviço para o desenvolvimento e instalação de uma filosofia organizacional de inovação. 12-05-2008

5. different methods to involve people participation surveys Secondary research focus groups structured structured interviews process mapping KPI analysis task analysis cultural analysis content inventory (web) Storytelling Workshops Focus groups non structured Interviews non structured Brainstorming Planning sessions Scenario planning Design concept review (web) shadowing ethnography camera studies usability walk through cognitive walk through acceptance testing Traces analysis rapid prototyping heuristic evaluation (web) Participatory observation Behavioral prototyping Role playing Participatory design Ideation sessions Card sorting Site tours (web)