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QAFQAZ UNIVERSITY




Towards Good Governance through
     Implementation of UMIS.
      Qafqaz University’s Experience

            Dr. Abzetdin Adamov
                 aadamov@qu.edu.az
       Head of Computer Engineering Department
                Chief Information Officer
Content

1. Introduction – Why an University needs UMIS?
2. UMISS Prerequisites and Development
   Roadmap
3. University as a System – Business Process
   Management
4. Obstacles against UMIS
5. Good Practice of the Qafqaz University
Introduction – Why an
University needs UMIS?
The Features of Modern
        University
TRANSPARENCY              MOBILITY




             UNIVERSITY

   DO MORE WITH LESS
EXCELLENCE            EFFECTIVENESS
Quality Management Rule

                   Plan



             Quality Management
Change                             Apply



                Assess
“If you can't measure it, you can't manage it.”
                                      Peter Drucker
Decision

     University
    Management
Information System
Necessity of UMIS

1. To Simplify information access
2. To Bind all departments’ information sources
3. To Convert data to management information
4. To Support decision making
5. To Streamline of the monotonic processes
6. To Consume ICT as a key lever of change
7. To Use new opportunities provided by ICT
8. To Make right IT investment
UMISS Prerequisites and
 Development Roadmap
Organization Structure

                         DATA WAREHOUSE


                           INFORMATION SYSTEM


                       BUSINESS PROCESSES
ORGANIZATION
                REGULATIONS
UMS Implementation
                     Roadmap
                                                                      Evaluation and
                                                                        Evolution




                                                             Implementation



                                                       Development
                                                           and
                                                       Construction


                                              System
                                              Design



                              Requirements
                              Determination




              Investigation



 Problem
Recognition
UMIS Implementation
                 Roadmap
1.   Appointment of the Project Manager – Team Leader
2.   IT Strategy Development, objectives for near and distant future
3.   Establish required technical infrastructure
4.   Form Development Team or Apply for Outsourcing
5.   Define Data Quality Standards
6.   Define and Optimize Business Processes
7.   Specify minimal access requirements for each group
8.   Develop Regulations related to UMIS
9.   Organize Trainings for staff
10. Total Understanding and Support from
    Administration
University as a System –
  Business Process
     Management
University as a System

INPUTS                             OUTPUTS

                                  Graduates
          Students

                                  Publications
    Human Resource   UNIVERSITY
                                  Technology

$       Investment
                                  Services
Process Management and
                    Optimization

                                                Government
             Parents       Rector


                                                       Students
Dean
                                 Department Chair


                        Students’ Office


                                                        Lecturer
   Library                                  Advisor

                       Finance
                                                             Healthcare
Golden Role of Automation

• The first rule of any technology is that
  automation applied to an efficient
  operation will magnify the efficiency.
• The second is that automation applied to
  an inefficient operation will magnify the
  inefficiency.
                          Bill Gates, Microsoft Corporation
Process Management and
      Optimization

             Identify
            Processes



  Test                  Review,
   and                  Analyze
Implement                As-Is



              Design
              To-Be
BPM Meaning and Rules
“To improve is to change; to be perfect is to change often.”
                                              Winston Churchill


 • Business Process Management is the conception,
   design, observation and continuous improvement of
   business processes.
 • Improved business performance is delivered by
   streamlining to remove inefficiency and redundancy
   that has evolved in a manually designed processes.
If you can't describe what you are doing as a process, you
                             don't know what you're doing
                                              Edwards Deming
Obstacles against UMIS
Obstacles against UMIS

•   Internal Resistance for Change
•   Insufficient Experience
•   Lack of Infrastructure
•   Systems Mismatch
•   “Automation Islands”
•   “Instability in Regulation”
•   Not Enough Support from Administration
Good Practice at the
 Qafqaz University
QAFQAZ UNIVERSITY
           University Management IS
EMPLOYEE                                                               USERS


                                                        Admin


             University Administration System




                                                                Internet
             Qafqaz University




                                                 UNIX




                                                ORACLE
Principles of Good UMIS

1. Self Service Approach
2. Do More with Less
3. Process-based Approach
4. Modular Approach
5. Web-based Architecture
6. Focus on the End User
7. Personality-based Privacy
UMIS History
    2002 UMS Project Started – Strategy and Requirements;
    2004 Implementation of Academic Records;
    2006-2007 UMIS updated according to Bologna Standards (ECTS);
    2008-2009 New Modules;
    2010 Enhancement of Usability and Security;

      Year        Semester        Academic        Student
                                  Records         Records
1     2004-2005   Fall / Spring         +                   +
                  Fall / Spring
2     2005-2006                         +                   +
3     2006-2007   Fall / Spring         +                   +
4     2007-2008   Fall / Spring         +                   +
5     2008-2009   Fall / Spring         +                   +
6     2009-2010   Fall / Spring         +                   +
UMIS Modules

           SAIS




PIS                  SIS




        UNIVERSITY
           UMIS

LIS                  FIS




          QMAS
Processes
                              STUDENT
                            REGISTRATION
                                              (1)
Procedure for Education                                Appoint ECTS Manager –
   Program Update1         Implement ECTS in              one point of Truth2
                           Education Programs
                                                 (2)


                             Activate Courses
                           according to Program
                                                 (3)


                            Assign Advisor for           Procedure - Student
 Procedure of Advisor                                     Status - has to be
     Assignment               each Student
                                                 (4)         Up-to-Date3


                          Course Registration for
                                 Student
 Procedure of Course                             (5)    UMS prohibits Course
     Registration                                       Registration mistakes

                            Enter Examination
                                 Results
                                                 (6)     Procedure of Exam
                                                          Results Entering4

                            Print out Diploma
                               Supplement
                            GRADUATION (7)
UMS Modules

Student Office Information System;

Personal Information System

Student Information System

Library Information System;

Web CMC
UMS Modules

Quality Management and Assessment System

Finance Information System

Smart Card Project

Human Resources Information System

e-Document Management (e-Signature);

Inventory Information System
Student Office Information
               System
Student Office Information System:
  Student Registration
  Student Fee Control
  Student Information Entering and Updating
  Student Status
  Ordering Statements and Academic Records
  Course Registration
  Student Success Monitoring
  Reports and Official Inquiry
  Statistics
Personal Information System

Personal Information System:
  –   Main Page
  –   Entering Exam Results
  –   Course Registration
  –   Student Related Information
  –   Student Success
  –   Communication Facilities
  –   Weekly Class Schedule
  –   Exam Schedule
  –   Surveys and Surveys’ Evaluation
  –   Library Electronic Catalog
Student Information System
Student Information System:
  Course Registration
  Weekly Class Schedule
  Exam Schedule
  Exams Results
  Surveys
  Messages from Faculty
  Online Publication Databases
  Library Electronic Catalog
  Laboratory Management System (Internet and
  Networking Quota)
Information Access Schema

                                                   Rector


                           Faculty 1              Faculty 2                     Faculty N




Department 1                               Department 2                  Department N


               Lecturer                                       Lecturer


               Advisor 1                                    Advisor 1


                                Students                                     Students


               Advisor N                                    Advisor N


                                Students                                      Students
THANKS FOR ATTENTION




     aadamov@qu.edu.az

     http://ce.qu.edu.az/~aadamov

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Qafqaz university-inegrated-management-information-system

  • 1. QAFQAZ UNIVERSITY Towards Good Governance through Implementation of UMIS. Qafqaz University’s Experience Dr. Abzetdin Adamov aadamov@qu.edu.az Head of Computer Engineering Department Chief Information Officer
  • 2. Content 1. Introduction – Why an University needs UMIS? 2. UMISS Prerequisites and Development Roadmap 3. University as a System – Business Process Management 4. Obstacles against UMIS 5. Good Practice of the Qafqaz University
  • 3. Introduction – Why an University needs UMIS?
  • 4. The Features of Modern University TRANSPARENCY MOBILITY UNIVERSITY DO MORE WITH LESS EXCELLENCE EFFECTIVENESS
  • 5. Quality Management Rule Plan Quality Management Change Apply Assess “If you can't measure it, you can't manage it.” Peter Drucker
  • 6. Decision University Management Information System
  • 7. Necessity of UMIS 1. To Simplify information access 2. To Bind all departments’ information sources 3. To Convert data to management information 4. To Support decision making 5. To Streamline of the monotonic processes 6. To Consume ICT as a key lever of change 7. To Use new opportunities provided by ICT 8. To Make right IT investment
  • 8. UMISS Prerequisites and Development Roadmap
  • 9. Organization Structure  DATA WAREHOUSE  INFORMATION SYSTEM  BUSINESS PROCESSES ORGANIZATION  REGULATIONS
  • 10. UMS Implementation Roadmap Evaluation and Evolution Implementation Development and Construction System Design Requirements Determination Investigation Problem Recognition
  • 11. UMIS Implementation Roadmap 1. Appointment of the Project Manager – Team Leader 2. IT Strategy Development, objectives for near and distant future 3. Establish required technical infrastructure 4. Form Development Team or Apply for Outsourcing 5. Define Data Quality Standards 6. Define and Optimize Business Processes 7. Specify minimal access requirements for each group 8. Develop Regulations related to UMIS 9. Organize Trainings for staff 10. Total Understanding and Support from Administration
  • 12. University as a System – Business Process Management
  • 13. University as a System INPUTS OUTPUTS Graduates Students Publications Human Resource UNIVERSITY Technology $ Investment Services
  • 14. Process Management and Optimization Government Parents Rector Students Dean Department Chair Students’ Office Lecturer Library Advisor Finance Healthcare
  • 15. Golden Role of Automation • The first rule of any technology is that automation applied to an efficient operation will magnify the efficiency. • The second is that automation applied to an inefficient operation will magnify the inefficiency. Bill Gates, Microsoft Corporation
  • 16. Process Management and Optimization Identify Processes Test Review, and Analyze Implement As-Is Design To-Be
  • 17. BPM Meaning and Rules “To improve is to change; to be perfect is to change often.” Winston Churchill • Business Process Management is the conception, design, observation and continuous improvement of business processes. • Improved business performance is delivered by streamlining to remove inefficiency and redundancy that has evolved in a manually designed processes. If you can't describe what you are doing as a process, you don't know what you're doing Edwards Deming
  • 19. Obstacles against UMIS • Internal Resistance for Change • Insufficient Experience • Lack of Infrastructure • Systems Mismatch • “Automation Islands” • “Instability in Regulation” • Not Enough Support from Administration
  • 20. Good Practice at the Qafqaz University
  • 21. QAFQAZ UNIVERSITY University Management IS EMPLOYEE USERS Admin University Administration System Internet Qafqaz University UNIX ORACLE
  • 22. Principles of Good UMIS 1. Self Service Approach 2. Do More with Less 3. Process-based Approach 4. Modular Approach 5. Web-based Architecture 6. Focus on the End User 7. Personality-based Privacy
  • 23. UMIS History 2002 UMS Project Started – Strategy and Requirements; 2004 Implementation of Academic Records; 2006-2007 UMIS updated according to Bologna Standards (ECTS); 2008-2009 New Modules; 2010 Enhancement of Usability and Security; Year Semester Academic Student Records Records 1 2004-2005 Fall / Spring + + Fall / Spring 2 2005-2006 + + 3 2006-2007 Fall / Spring + + 4 2007-2008 Fall / Spring + + 5 2008-2009 Fall / Spring + + 6 2009-2010 Fall / Spring + +
  • 24. UMIS Modules SAIS PIS SIS UNIVERSITY UMIS LIS FIS QMAS
  • 25. Processes STUDENT REGISTRATION (1) Procedure for Education Appoint ECTS Manager – Program Update1 Implement ECTS in one point of Truth2 Education Programs (2) Activate Courses according to Program (3) Assign Advisor for Procedure - Student Procedure of Advisor Status - has to be Assignment each Student (4) Up-to-Date3 Course Registration for Student Procedure of Course (5) UMS prohibits Course Registration Registration mistakes Enter Examination Results (6) Procedure of Exam Results Entering4 Print out Diploma Supplement GRADUATION (7)
  • 26. UMS Modules Student Office Information System; Personal Information System Student Information System Library Information System; Web CMC
  • 27. UMS Modules Quality Management and Assessment System Finance Information System Smart Card Project Human Resources Information System e-Document Management (e-Signature); Inventory Information System
  • 28. Student Office Information System Student Office Information System: Student Registration Student Fee Control Student Information Entering and Updating Student Status Ordering Statements and Academic Records Course Registration Student Success Monitoring Reports and Official Inquiry Statistics
  • 29. Personal Information System Personal Information System: – Main Page – Entering Exam Results – Course Registration – Student Related Information – Student Success – Communication Facilities – Weekly Class Schedule – Exam Schedule – Surveys and Surveys’ Evaluation – Library Electronic Catalog
  • 30. Student Information System Student Information System: Course Registration Weekly Class Schedule Exam Schedule Exams Results Surveys Messages from Faculty Online Publication Databases Library Electronic Catalog Laboratory Management System (Internet and Networking Quota)
  • 31. Information Access Schema Rector Faculty 1 Faculty 2 Faculty N Department 1 Department 2 Department N Lecturer Lecturer Advisor 1 Advisor 1 Students Students Advisor N Advisor N Students Students
  • 32. THANKS FOR ATTENTION aadamov@qu.edu.az http://ce.qu.edu.az/~aadamov