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ROI I SOSIALE
MEDIER
Oslo Innovation Week – Young Retailers – Uforutsigbare kunder; en myte om sosiale
     medier?
Ole Emil Johnsen - 19. oktober 2010
UNITED AIRLINES BREAKS
GUITARS




             1
9,370,000	
  views	
  på	
  YouTube	
  
     12,000,000	
  treff	
  i	
  Google	
  
                    Massiv	
  omtale	
  

                           På	
  4	
  uker:
                                          	
  

        Sank	
  aksjekursen	
  10	
  %	
  
  	
  Tilsvarende	
  $	
  180.000.000	
  
                                    Eller:
                                         	
  

 2
              51.000	
  nye	
  gitarer
                                     	
  
3
4
5
RETURN ON
INVESTMENT
   ELLER
    RETURN ON
  ENGAGEMENT
      6
7   CC by KaVass
8
    CC by Intersection Consulting
”Totalt	
  solgte	
  bu-kkene	
  for	
  409.072,-­‐	
  eks.	
  mva.	
  De=e	
  er	
  fak-sk	
  en	
  
økning	
  på	
  217	
  %	
  fra	
  samme	
  dag	
  året	
  før	
  (23.01.09).	
  Jeg	
  er	
  stolt	
  av	
  at	
  
Stormberg	
  har	
  kunder	
  som	
  bryr	
  seg	
  og	
  s-ller	
  opp!”	
  




                                                                                          9
INNEN UTGANGEN AV 2009
HADDE DELL GENERERT SALG
   FOR $ 6.5 MILLIONER FRA
       TWITTER ALENE.




           10     CC by Pink Sherbet Photography
15 %
2X LEAD
250 VS
6000 KR
          11
12
13
Bekjente




                           HVORFOR
       Service
                     SKIFTER KUNDEN
        Behov
                       LEVERANDØR?
Oppmerksomhet




                 0   10   20   30        40   50   60   70   80


                                    14
15
VAIL RESORT EPIC MIX
        APP




         16
ROE -
Return Of
 Engageme
     nt




            17
18
19
20
Ole Emil Johnsen
www.gambit.no
Kontakt meg på:
Mobil: +47 986 36 858
Twitter, Facebook, Linkedin, Slideshare
+ 101 andre sosiale medier:

@oejohnsen
E-post: oleemil.johnsen@hillandknowlton.com

                                  21

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Ole Emil Johnsen @ Young Retailers - Oiw

  • 1. ROI I SOSIALE MEDIER Oslo Innovation Week – Young Retailers – Uforutsigbare kunder; en myte om sosiale medier? Ole Emil Johnsen - 19. oktober 2010
  • 3. 9,370,000  views  på  YouTube   12,000,000  treff  i  Google   Massiv  omtale   På  4  uker:   Sank  aksjekursen  10  %    Tilsvarende  $  180.000.000   Eller:   2 51.000  nye  gitarer  
  • 4. 3
  • 5. 4
  • 6. 5
  • 7. RETURN ON INVESTMENT ELLER RETURN ON ENGAGEMENT 6
  • 8. 7 CC by KaVass
  • 9. 8 CC by Intersection Consulting
  • 10. ”Totalt  solgte  bu-kkene  for  409.072,-­‐  eks.  mva.  De=e  er  fak-sk  en   økning  på  217  %  fra  samme  dag  året  før  (23.01.09).  Jeg  er  stolt  av  at   Stormberg  har  kunder  som  bryr  seg  og  s-ller  opp!”   9
  • 11. INNEN UTGANGEN AV 2009 HADDE DELL GENERERT SALG FOR $ 6.5 MILLIONER FRA TWITTER ALENE. 10 CC by Pink Sherbet Photography
  • 12. 15 % 2X LEAD 250 VS 6000 KR 11
  • 13. 12
  • 14. 13
  • 15. Bekjente HVORFOR Service SKIFTER KUNDEN Behov LEVERANDØR? Oppmerksomhet 0 10 20 30 40 50 60 70 80 14
  • 16. 15
  • 17. VAIL RESORT EPIC MIX APP 16
  • 18. ROE - Return Of Engageme nt 17
  • 19. 18
  • 20. 19
  • 21. 20
  • 22. Ole Emil Johnsen www.gambit.no Kontakt meg på: Mobil: +47 986 36 858 Twitter, Facebook, Linkedin, Slideshare + 101 andre sosiale medier: @oejohnsen E-post: oleemil.johnsen@hillandknowlton.com 21